Submitted URL: http://helpdesk.bytedance.com/
Effective URL: https://helpdesk.bytedance.com/
Submission Tags: falconsandbox
Submission: On June 21 via api from US — Scanned from IT

Summary

This website contacted 2 IPs in 1 countries across 1 domains to perform 2 HTTP transactions. The main IP is 47.246.46.231, located in Milan, Italy and belongs to TAOBAO Zhejiang Taobao Network Co.,Ltd, CN. The main domain is helpdesk.bytedance.com. The Cisco Umbrella rank of the primary domain is 263883.
TLS certificate: Issued by RapidSSL Global TLS RSA4096 SHA256 20... on June 30th 2023. Valid for: a year.
This is the only time helpdesk.bytedance.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 47.246.46.231 24429 (TAOBAO Zh...)
2 2
Apex Domain
Subdomains
Transfer
2 bytedance.com
helpdesk.bytedance.com — Cisco Umbrella Rank: 263883
57 KB
2 1
Domain Requested by
2 helpdesk.bytedance.com
2 1

This site contains no links.

Subject Issuer Validity Valid
*.bytedance.com
RapidSSL Global TLS RSA4096 SHA256 2022 CA1
2023-06-30 -
2024-07-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.bytedance.com/
Frame ID: 5CF870C2308E3C7FE5E9C1D8E4694867
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

404 Not Found

Page URL History Show full URLs

  1. http://helpdesk.bytedance.com/ HTTP 307
    https://helpdesk.bytedance.com/ Page URL

Page Statistics

2
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

2
IPs

1
Countries

57 kB
Transfer

102 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://helpdesk.bytedance.com/ HTTP 307
    https://helpdesk.bytedance.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

2 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
helpdesk.bytedance.com/
Redirect Chain
  • http://helpdesk.bytedance.com/
  • https://helpdesk.bytedance.com/
37 KB
29 KB
Document
General
Full URL
https://helpdesk.bytedance.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
47.246.46.231 Milan, Italy, ASN24429 (TAOBAO Zhejiang Taobao Network Co.,Ltd, CN),
Reverse DNS
Software
Tengine / Goofy Web
Resource Hash
2eec873f9f042b06cf752712ff4bf330af27fae49bd909c1e32c64e782b663ba

Request headers

Accept-Language
it-IT,it;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
br
content-type
text/html;charset=utf-8
date
Fri, 21 Jun 2024 19:42:09 GMT
eagleid
2ff62ea017189989294454824e
server
Tengine
server-timing
inner; dur=5 cdn-cache;desc=MISS,edge;dur=167,origin;dur=14
timing-allow-origin
*
vary
Accept-Encoding
via
cache23.l2nm125-4[14,0], cache10.l2de2[169,0], ens-cache12.it4[181,0]
x-alicdn-da-ups-status
endOs,0,404
x-powered-by
Goofy Web
x-server
Goofy
x-tt-logid
20240622034209448A64CAAD28C164CFFC
x-tt-trace-host
01fe8d1ba09143804aae6c39e753a20e29ebc2f8236ec838b60ad357ab8a924cc0efa5170276ee215b8e0bc328f668fc7514a39fc48e731779d5c37d8c78f9a1d35e202b7ce7c089a4c2bd6ea15744f0b0db0d06ee75d379f96cda4bd825dc2a3d
x-tt-trace-id
00-240622034209448A64CAAD28C164CFFC-0F41870E34DE3024-00
x-tt-trace-tag
id=03;cdn-cache=miss;type=dyn

Redirect headers

Location
https://helpdesk.bytedance.com/
Non-Authoritative-Reason
HttpsUpgrades
truncated
/
28 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
327b30a418246da57bb57f9335e556128b14d24d87f8450cae8f0d74640f1808

Request headers

Accept-Language
it-IT,it;q=0.9;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/jpeg
favicon.ico
helpdesk.bytedance.com/
37 KB
29 KB
Other
General
Full URL
https://helpdesk.bytedance.com/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
47.246.46.231 Milan, Italy, ASN24429 (TAOBAO Zhejiang Taobao Network Co.,Ltd, CN),
Reverse DNS
Software
Tengine / Goofy Web
Resource Hash
2eec873f9f042b06cf752712ff4bf330af27fae49bd909c1e32c64e782b663ba

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://helpdesk.bytedance.com/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Fri, 21 Jun 2024 19:42:09 GMT
content-encoding
br
via
cache5.l2de2[169,13,404-1280,C], cache8.l2de2[14,0], ens-cache13.it4[67,67,404-1280,M], ens-cache12.it4[68,0]
x-tt-trace-tag
id=03;cdn-cache=miss;type=dyn
x-tt-trace-id
00-240622034209DCCBFD6E0FD498F274A3-0E4726027F905931-00
age
0
x-swift-cachetime
1
x-powered-by
Goofy Web
x-cache
MISS TCP_MISS dirn:-2:-2
x-swift-error
orig response 4XX error
server-timing
inner; dur=11, cdn-cache;desc=MISS,edge;dur=54,origin;dur=14
x-swift-savetime
Fri, 21 Jun 2024 19:42:09 GMT
server
Tengine
x-tt-logid
20240622034209DCCBFD6E0FD498F274A3
vary
Accept-Encoding
ali-swift-global-savetime
1718998929
content-type
text/html;charset=utf-8
x-server
Goofy
x-tt-trace-host
01b29bec51bae34f98bc6279441e18b43b858ecacd4d9ed2502255779bfe7b4df00e1144f92f3ba1991be01bbb29f06ee702a0ce0fae95517238a70c4912b0ca78551954d7c4f1df165789ae8a861b7300b8877d200c3757eff274ca86ea0605b7
timing-allow-origin
*
eagleid
2ff62ea017189989297375348e

Verdicts & Comments Add Verdict or Comment

3 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence object| sharedStorage

0 Cookies

2 Console Messages

Source Level URL
Text
network error URL: https://helpdesk.bytedance.com/
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://helpdesk.bytedance.com/favicon.ico
Message:
Failed to load resource: the server responded with a status of 404 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

helpdesk.bytedance.com
47.246.46.231
2eec873f9f042b06cf752712ff4bf330af27fae49bd909c1e32c64e782b663ba
327b30a418246da57bb57f9335e556128b14d24d87f8450cae8f0d74640f1808