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Submission: On December 14 via api from US — Scanned from AU
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Skip to content Main Menu * Services * About * Contact * Case StudiesMenu Toggle * Rose St Trading Co * Say It With Flowers * Jolie & Deen DO YOU WANT TO TURN YOUR ONLINE STORE INTO A 24/7 PROFIT MACHINE? STRATEGIC E-COMMERCE SPECIALISTS WE ARE HERE AS YOUR TRUSTED ECOMMERCE AGENCY & ADVISOR. WE'VE HELPED HUNDREDS OF RETAILERS AND WHOLESALERS BECOME AMAZING E-TAILERS. LET'S SEE HOW WE CAN HELP YOU TOO. Stop wasting time & money GET IN TOUCH! DO YOU WANT TO TURN YOUR ONLINE STORE INTO A 24/7 PROFIT MACHINE? YOUR STRATEGIC E-COMMERCE SPECIALISTS WE ARE HERE AS YOUR TRUSTED ECOMMERCE AGENCY & ADVISOR. WE'VE HELPED HUNDREDS OF RETAILERS AND WHOLESALERS BECOME AMAZING E-TAILERS. LET'S SEE HOW WE CAN HELP YOU TOO. WE ARE ECOMMERCE EXPERTS SPECIALISING IN TRAINING RETAILERS AND WHOLESALERS EXACTLY HOW TO SIMPLIFY + STREAMLINE THEIR TECHNICAL SOFTWARE AND EXPLODE THEIR ONLINE SALES. * Streamline + Simplify Your Systems * Understand Your Online Store Software * Train You & Your Staff EXACTLY How To Explode Your Online Sales ARE YOU WONDERING HOW TO BUILD A HUGELY SUCCESSFUL ECOMMERCE BUSINESS IN A CROWDED MARKETPLACE? LET'S TALK SHOP “Every conversation with Sam leaves our team energised. The tasks she gives us for growth are all laser focused and manageable - so we never feel overwhelmed. Our team has formed great operational habits from our mastermind and we continue to grow, even after working together for over 5 years. We have learned so much and feel in control of our digital business.” Cate Boots Rose St. Trading Co. LOOKING FOR SOMEWHERE TO START? WE WOULD LOVE TO SEND YOU THIS FREE GUIDE TODAY. A clear guide to explain the 8 Essential Pillars of Successful eCommerce. Grab a cuppa and get yourself acquainted with the Tech Stack. They are sure to become your new best friends. Email SUBMIT IS TODAY THE DAY YOU BUILD A BETTER TOMORROW FOR YOUR BUSINESS? IF YOU ARE SERIOUS ABOUT GROWING YOUR ONLINE BUSINESS, IT'S TIME TO BACK YOURSELF AND YOUR BUSINESSES FUTURE. LET'S MAKE YOUR ONLINE STORE YOUR BEST STORE YET. WEBSITES & SYSTEMS Getting your foundations strong & dependable * eCommerce Websites * Design & Development * Point Of Sale Integration * Technical Stack Integrations * Systems & Processes TRAINING & COACHING Empowerment with professional knowledge transfer * eCommerce Processes & Management * eCommerce Strategy & Market Positioning * Self Paced Courses * eCommerce All Star Academy * Deep Dive Masterclasses COMPLETE DIGITAL MAKEOVER & REFRESH Getting you ready to rule the world! * eCommerce Websites * Point Of Sale Integration * Technical Stack Integrations * Systems & Processes * eCommerce Processes & Management * Self Paced Courses * Deep Dive Masterclasses * eCommerce All Star Academy SEE HOW WE CAN HELP YOU LOOKING FOR SOMEWHERE TO START? WE WOULD LOVE TO SEND YOU THIS FREE GUIDE TODAY. A clear guide to explain the 8 Essential Pillars of Successful eCommerce. Grab a cuppa and get yourself acquainted with the Tech Stack. They are sure to become your new best friends. Email SUBMIT WE ARE VERY CONNECTED TO OUR CLIENTS. THEY BECOME GREAT FRIENDS & OUR BEST AMBASSADORS. We are on our second e-commerce site with Firestone Digital. They are wonderful strategists, have a great understanding of business... their work has made a great impact on our sales. It has been a huge win using them. Julie Bird Say It With Flowers GET THE WEBSITE THAT YOU NEED NOW. PAY LATER. BUSINESSES CAN BUY NOW, PAY LATER. WE UNDERSTAND CASH FLOW ASK US ABOUT OUR BNPL OPTIONS SOME FANTASTIC WAYS WE WILL HELP YOU YOU'LL LOOK AMAZING Like a well merchandised store, first impressions relate to a customer's interest to stay and browse! We ensure that your graphics, photos and presentation are perfect for your target market and provide the ultimate user experience. YOU'LL BE SET UP FOR SUCCESS Your site will be ready to handle everything that comes its way. We transfer our knowledge, tips, shortcuts and secrets of how to manage, promote and grow your online business. Regardless of your IT skills, you will confidently navigate your website. IT WILL MOVE QUICKLY We don't waste time. If you are ready to dive in, so are we. If we are working on a site design & build, we take our timelines seriously. If you are joining a masterclass or the academy, you can select self paced courses or be part of a dynamic group. STATISTICS YOU SHOULD KNOW ABANDONED CARTS According to a study by Business Insider on why people abandon shopping carts, 25% of people stated that the “website is too complicated” (i.e. navigation is difficult to use), and close to 60% noted “hidden costs” (i.e. shipping costs) as the primary reason they left without paying. BUSINESS INSIDERsource link YOU ARE JUDGED BY YOUR WEBSITE People make snap judgments. It takes only 1/10th of a second to form a first impression about a person. Websites are no different. CXL RESEARCHsource link GOOD DESIGN KEEPS CUSTOMERS SHOPPING First impressions are 94% design related. Researchers analyzed how different design and information content factors influence trust of websites sites. The study showed clearly that the look and feel of the website was the main driver of first impressions. THE GUARDIANsource link ABANDONED CARTS According to a study by Business Insider on why people abandon shopping carts, 25% of people stated that the “website is too complicated” (i.e. navigation is difficult to use), and close to 60% noted “hidden costs” (i.e. shipping costs) as the primary reason they left without paying. BUSINESS INSIDERsource link YOU ARE JUDGED BY YOUR WEBSITE People make snap judgments. It takes only 1/10th of a second to form a first impression about a person. Websites are no different. CXL RESEARCHsource link Previous Next ABANDONED CARTS According to a study by Business Insider on why people abandon shopping carts, 25% of people stated that the “website is too complicated” (i.e. navigation is difficult to use), and close to 60% noted “hidden costs” (i.e. shipping costs) as the primary reason they left without paying. BUSINESS INSIDERsource link YOU ARE JUDGED BY YOUR WEBSITE People make snap judgments. It takes only 1/10th of a second to form a first impression about a person. Websites are no different. CXL RESEARCHsource link GOOD DESIGN KEEPS CUSTOMERS SHOPPING First impressions are 94% design related. Researchers analyzed how different design and information content factors influence trust of websites sites. The study showed clearly that the look and feel of the website was the main driver of first impressions. THE GUARDIANsource link ABANDONED CARTS According to a study by Business Insider on why people abandon shopping carts, 25% of people stated that the “website is too complicated” (i.e. navigation is difficult to use), and close to 60% noted “hidden costs” (i.e. shipping costs) as the primary reason they left without paying. BUSINESS INSIDERsource link YOU ARE JUDGED BY YOUR WEBSITE People make snap judgments. It takes only 1/10th of a second to form a first impression about a person. Websites are no different. CXL RESEARCHsource link Previous Next SHOPIFY PARTNERS We are accredited Shopify partners and work with this platform every day. We find it is the most user friendly e-commerce platform on the market, and our clients love that they can self manage their products, orders and images. Shopify also integrates very well with external applications such as accounting software, customer mailing list platforms and shipping apps. We are always happy to start our build with a clients preferred template and customise it, or build it completely from scratch. This is our go-to e-commerce platform for retailers, e-tailers and even digital products. SMALL BUSINESS EXPERTS With 20 years of our own small business experience behind us as well having established a working relationship with more than 200 small businesses, we feel confident to call ourselves small business experts. Our vast experience means we can typically ascertain a client’s digital needs quicker than they can. We are very familiar with all of the moving pieces of a small business and we make sure we give our clients seamless, easy solutions so they can get on with growing their business quickly, both professionally and digitally. DIGITAL STRATEGY We approach every project with a thorough understanding of your objectives. We will always discuss all of the strategic digital opportunities that fit with your goals, whether it be social media, digital advertising, or back-end systems which can streamline processes for maximum efficiency. We are committed to helping you establish a successful digital foundation, and we’ll work together to assess and identify your long-term digital objectives ensuring you can maximise these opportunities on an ongoing basis. BRANDING We help companies ensure their digital experience is unified with their physical one. We identify the core values of a business and bring it to life with a visual message that matches the company’s core values. We always aim to deliver well-crafted brands that bring business long term recognisability & success. Time for a brand update? We love the opportunity to evolve existing brands, revising their brand message without losing the strategic components and essence of the original. PHOTOGRAPHY We are firm believers that the success of any digital asset is anchored by incredible photography and graphics. There is no way around this. We employ photographers and stylists to ensure that our clients receive the right type of photography for a complete digital package – without the hassle of having to procure this themselves. We are experts in impactful digital photography, and what really works for our clients. In addition to custom shoots, we own an extensive stock photography library which clients may select imagery to use for their marketing. CLIENT TRAINING The key to success for any client relationship is strong handover and knowledge transfer. There is nothing worse than being dependant on an external person to make small changes or modifications that can easily be taught to anyone, regardless of your IT skills. After handover, our clients feel confident making small changes and updates to their own sites. We provide 1:1 training via screen share as well as provide a suite of how to videos specific to each client’s website. This allows clients to refresh their skills any time – whether it be months or even years down the road with our handy videos. We also offer a fantastic optional annual customer support package so there are no surprise invoices, if you prefer us to make your changes. ADVERTISING For clients who would like a longer-term retainer partnership with Firestone Digital, we offer; Digital advertising strategy, copywriting, artwork, ad management, implementation and analytics services. Our retainer relationships are well developed and ensure that we are working together as a team to meet your advertising objectives. We know that it is not just about creating a beautiful site for our clients, but sharing our experience and give them practical coaching on how to maximise their sites and grow their revenue. We try and make it easy for them and I think that is why they are so enthusiastic and become successful. Samantha FirestoneDirector, Firestone Digital We know that it is not just about creating a beautiful site for our clients, but sharing our experience and give them practical coaching on how to maximise their sites and grow their revenue. We try and make it easy for them and I think that is why they are so enthusiastic and become successful. Samantha FirestoneDirector, Firestone Digital ABOUT US Firestone Digital is a specialised e-commerce agency working with retailers and wholesalers in the lifestyle industry. The agency is known for its clean style, customer first focus, as well as an in-depth understanding of business and the requirements from a digital perspective. With more than 25 years of practical small to medium business experience in areas including retail, wholesale, consulting and corporate fields, we are able to share our extensive industry expertise with our clients, who receive much more than a website designed and delivered. We work with our clients to gain a thorough understanding of individual objectives, and to ensure they are getting the best outcome for their business and their investment across all digital platforms. We offer web design and development as well as e-commerce coaching and courses. CONTACT US +61 439 314155 INFO@FIRESTONEDIGITAL.COM.AU Send A Message Send Message Instagram Facebook ACKNOWLEDGEMENT - WELCOME TO COUNTRY Our business is being held on the lands of the Wathaurong people and I wish to acknowledge them as Traditional Owners. I would also like to pay my respects to their Elders, past and present, and Aboriginal Elders of other communities who may be here today. 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