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Submission: On November 26 via api from DE — Scanned from GB
Submission: On November 26 via api from DE — Scanned from GB
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Menu * Products * Solutions * Support and Services * Company * How To Buy * Log in Log In Register Register Login VMSA-2024-0022: VMware Aria Operations updates address multiple vulnerabilities(CVE-2024-38830, CVE-2024-38831, CVE-2024-38832, CVE-2024-38833, CVE-2024-38834) Product/Component VMware Aria Operations 1 more products List of Products 2 Products * VMware Aria Operations * VMware Cloud Foundation Notification Id 25199 Last Updated 26 November 2024 Initial Publication Date 26 November 2024 Status OPEN Severity HIGH CVSS Base Score WorkAround Affected CVE Advisory ID: VMSA-2024-0022 Advisory Severity: Important CVSSv3 Range: 6.5-7.8 Synopsis: VMware Aria Operations updates address multiple vulnerabilities(CVE-2024-38830, CVE-2024-38831, CVE-2024-38832, CVE-2024-38833 and CVE-2024-38834) Issue date: 26 Nov 2024 Updated on: 26 Nov 2024 CVE(s) CVE-2024-38830, CVE-2024-38831, CVE-2024-38832, CVE-2024-38833 and CVE-2024-38834 1. IMPACTED PRODUCTS * VMware Aria Operations 2. INTRODUCTION Multiple vulnerabilities in VMware Aria Operations were responsibly reported to VMware. Updates are available to remediate these vulnerabilities in the affected VMware product. 3A. LOCAL PRIVILEGE ESCALATION VULNERABILITY (CVE-2024-38830) Description: VMware Aria Operations contains a local privilege escalation vulnerability. VMware has evaluated the severity of this issue to be in the Important severity range with a maximum CVSSv3 base score of 7.8 . Known Attack Vectors: A malicious actor with local administrative privileges may trigger this vulnerability to escalate privileges to root user on the appliance running VMware Aria Operations. Resolution: To remediate CVE-2024-38830 apply the patches listed in the 'Fixed Version' column of the 'Response Matrix' found below. Workarounds: None. Additional Documentation: None. Acknowledgements: VMware would like to thank thiscodecc of MoyunSec Vlab and Bing for reporting this issue to us. Notes: None. 3B. LOCAL PRIVILEGE ESCALATION VULNERABILITY (CVE-2024-38831) Description: VMware Aria Operations contains a local privilege escalation vulnerability. VMware has evaluated the severity of this issue to be in the Important severity range with a maximum CVSSv3 base score of 7.8 . Known Attack Vectors: A malicious actor with local administrative privileges can insert malicious commands into the properties file to escalate privileges to a root user on the appliance running VMware Aria Operations. Resolution: To remediate CVE-2024-38831 apply the patches listed in the 'Fixed Version' column of the 'Response Matrix' found below. Workarounds: None. Additional Documentation: None. Acknowledgements: VMware would like to thank thiscodecc of MoyunSec Vlab and Bing for reporting this issue to us. Notes: None. 3C. STORED CROSS-SITE SCRIPTING VULNERABILITY (CVE-2024-38832) Description: VMware Aria Operations contains a stored cross-site scripting vulnerability. VMware has evaluated the severity of this issue to be in the Important severity range with a maximum CVSSv3 base score of 7.1 . Known Attack Vectors: A malicious actor with editing access to views may be able to inject malicious script leading to stored cross-site scripting in the product VMware Aria Operations. Resolution: To remediate CVE-2024-38832 apply the patches listed in the 'Fixed Version' column of the 'Response Matrix' found below. Workarounds: None. Additional Documentation: None. Acknowledgements: VMware would like to thank Maxime Escourbiac, Michelin CERT, Yassine Bengana, Abicom from Michelin CERT and Quentin Ebel, Abicom from Michelin CERT for reporting this issue to us. Notes: None. 3D. STORED CROSS-SITE SCRIPTING VULNERABILITY (CVE-2024-38833) Description: VMware Aria Operations contains a stored cross-site scripting vulnerability. VMware has evaluated the severity of this issue to be in the Moderate severity range with a maximum CVSSv3 base score of 6.8 . Known Attack Vectors: A malicious actor with editing access to email templates might inject malicious script leading to stored cross-site scripting in the product VMware Aria Operations. Resolution: To remediate CVE-2024-38833 apply the patches listed in the 'Fixed Version' column of the 'Response Matrix' found below. Workarounds: None. Additional Documentation: None. Acknowledgements: VMware would like to thank Maxime Escourbiac, Michelin CERT, Yassine Bengana, Abicom from Michelin CERT and Quentin Ebel, Abicom from Michelin CERT for reporting this issue to us. Notes: None. 3E. STORED CROSS-SITE SCRIPTING VULNERABILITY (CVE-2024-38834) Description: VMware Aria Operations contains a stored cross-site scripting vulnerability. VMware has evaluated the severity of this issue to be in the Moderate severity range with a maximum CVSSv3 base score of 6.5 . Known Attack Vectors: A malicious actor with editing access to cloud provider might be able to inject malicious script leading to stored cross-site scripting in the product VMware Aria Operations. Resolution: To remediate CVE-2024-38834 apply the patches listed in the 'Fixed Version' column of the 'Response Matrix' found below. Workarounds: None. Additional Documentation: None. Acknowledgements: VMware would like to thank Anshul Ola for reporting this issue to us. Notes: None. Response Matrix 3a,3b,3c,3d &3e: Product Version Running On CVE CVSSv3 Severity Fixed versions Workaround Additional Documents VMware Aria Operations 8.x Any CVE-2024-38830, CVE-2024-38831, CVE-2024-38832,CVE-2024-38833, CVE-2024-38834 7.8 , 7.8, 7.1, 6.8, 6.5 Important 8.18.2 None None VMware Cloud Foundation (VMware Aria Operations) 5.x Any CVE-2024-38830, CVE-2024-38831, CVE-2024-38832,CVE-2024-38833, CVE-2024-38834 7.8 , 7.8, 7.1, 6.8, 6.5 Important 8.18.2 None None VMware Cloud Foundation (VMware Aria Operations) 4.x Any CVE-2024-38830, CVE-2024-38831, CVE-2024-38832,CVE-2024-38833, CVE-2024-38834 7.8 , 7.8, 7.1, 6.8, 6.5 Important 8.18.2 None None 4. REFERENCES: Fixed Version(s) and Release Notes: Download link: https://support.broadcom.com/group/ecx/productfiles?subFamily=VMware%20Aria%20Operations&displayGroup=VMware%20Aria%20Operations&release=8.18.2&os=&servicePk=525464&language=EN Release notes: https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations/8-18/Chunk2029420434.html#Chunk2029420434 Additional Documentation: None. Mitre CVE Dictionary Links: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-38830 https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-38831 https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-38832 https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-38833 https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-38834 FIRST CVSSv3 Calculator: CVE-2024-38830 : https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H CVE-2024-38831 : https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H CVE-2024-38832 : https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:L CVE-2024-38833 : https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:L CVE-2024-38834: https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:C/C:H/I:N/A:L 5. CHANGE LOG: 26 Nov 2024 : VMSA-2024-0022 Initial security advisory. 6. CONTACT: E-mail: vmware.psirt@broadcom.com PGP key https://knowledge.broadcom.com/external/article/321551 VMware Security Advisories https://www.broadcom.com/support/vmware-security-advisories VMware External Vulnerability Response and Remediation Policy https://www.broadcom.com/support/vmware-services/security-response VMware Lifecycle Support Phases https://support.broadcom.com/group/ecx/productlifecycle VMware Security Blog https://blogs.vmware.com/security X https://x.com/VMwareSRC Copyright 2024 Broadcom All rights reserved. Hidden × It appears your Broadcom Products and Services are supported by one of our certified Support partners Click below to be redirected to the appropriate Support Partner Portal to request support For non-product related issues (Support Portal / Licensing) Click HERE Continue × For Technical Support (issues with products or services) 1. Select Technical to be redirected to the My Entitlements page 2. Expand the product you require support on 3. Select the case icon from the case column 4. You will be redirected to the appropriate vendor portal where you can raise your technical request For Non-Technical Support (issues with portal access, license keys, software downloads) 1. Select Non-Technical to be redirected to Broadcom's case management portal Technical Non-Technical × ACCESS DENIED This feature has been disabled by your administrator. × To prevent this message from showing again, please enable pop-up blockers for support.broadcom.com or click Continue to proceed. Continue " + "" + "" + //ENG-1082 "" + badgecount + "\"" + chatbtn_tooltip_text + "\""; /* " "; */ doc.getElementById("widgetlbtn").style.color = color; doc.getElementById("widgetlbtn").style.backgroundColor = msg.widgetcolor; doc.getElementById("widgetlbtn").style.display = 'block'; count = count != undefined ? count : 0; doc.getElementById("spnwidgetlbtn").setAttribute("aria-label", "Chat button , " + count + " unread messages"); //ENG-1082 doc.getElementById("widgetlbtn").addEventListener('click', function () { console.log("switchicon called"); if (parent.IMIChatInit != undefined) { parent.IMIChatInit.chatswitchicon(); } else { IMIChatInit.chatswitchicon(); } }); document.getElementById('imi-chatbutton').style.display = "block"; //console.log( doc.getElementById("widgetlbtn")); /*$('[data-toggle=\"tooltip\"]').tooltip();*/ // doc.close(); /* for test */ var doc1 = document.getElementById('chatunread-frame').contentWindow.document; // doc1.open(); doc1.head.innerHTML = "" + ""; doc1.body.innerHTML = "x "; // ""+ //"" + //""; //doc1.close(); doc1.getElementsByTagName('html')[0].classList.add('imichatmsgpreview'); doc1.getElementById("ancclearcards").addEventListener('click', function () { if (parent.IMIChatInit != undefined) { parent.IMIChatInit.clearmsgcards(); } else { IMIChatInit.clearmsgcards(); } }); document.getElementById('chatunread-frame').style.display = "block"; IMIGeneral.storeLocal("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname, msg); document.getElementById('chatbutton').style.display = "block"; } else { document.getElementById("divicw").innerHTML = ''; } } catch (e1) { } }, chatswitchicon: function (type) { console.log("Chatswitchicon::" + type); try { /*type=1-max and 0- min */ var isMobile = "0"; // if (window.innerWidth > 768) { // document.getElementById('divchatmain').className = 'main-chat-cont'; // } else { // document.getElementById('divchatmain').className = 'main-chat-cont chatmobile'; // isMobile="1"; // } if ((navigator.userAgent.indexOf("Mobile")) != -1) { isMobile = "1"; } sessionStorage.setItem("data-bind", document.getElementById("divicw").getAttribute("data-bind")); sessionStorage.setItem("data-org", document.getElementById("divicw").getAttribute("data-org")); var iframe = document.getElementById('imi-chatbutton'); if (iframe == null || iframe == undefined) return; var innerDoc = iframe.contentDocument || iframe.contentWindow.document; //Open Widget if (document.getElementById("divchatmain").style.display === 'none' && (type == 1 || type == 2 || type == undefined)) { document.getElementById("divchatmain").style.display = "block"; IMIGeneral.checkmobile(); var widgetmain = document.getElementById("iframechatwindow");//ENG-1034 widgetmain.contentWindow.focus();//ENG-1034 //if ((window.outerWidth < 497) && (document.documentElement.classList.contains('imichatmobile-active') == false) && document.getElementById("divchatmain").style.display == "block") { var className = " " + document.documentElement.className + " "; if ((window.outerWidth < 700) && (" " + className + " ").replace(/[\n\t]/g, " ").indexOf("imichatmobile-active") > -1 && document.getElementById("divchatmain").style.display == "block") { // if((document.documentElement.classList.value.split(/\s+|\./).filter(word => word === 'imichatmobile-active').length==1) == false){ document.documentElement.classList.remove("imichatmobile-active"); document.documentElement.className = document.documentElement.className + " imichatmobile-active"; // } } else { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); } document.getElementById('chatunread-frame').style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state1 " + buttonType + " close-btn"); // innerDoc.getElementById("widgetlbtn").setAttribute("aria-label", "Close web chat"); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "true"); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = ""; localStorage.setItem(fingerprint + "_" + _skey + "_badgecount", 0); localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); IMIChatInit.clearmsgcards(); // if (IMIGeneral.getBrowserName() == "safari") { // if (IMIGeneral.detectIOS()) { // document.body.classList.add('chatnoscroll'); // } // } if (type === undefined) { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": isMobile }; destination.postMessage(msg, domainUrl); document.getElementById("iframechatwindow").setAttribute("aria-hidden", "false"); } return; } //Close Widget if (document.getElementById("divchatmain").style.display === 'block' && (type == 0 || type == 2 || type == undefined)) { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); //document.body.classList.remove('chatnoscroll'); document.getElementById("divchatmain").style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state " + buttonType); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "false"); innerDoc.getElementById("widgetlbtn").focus(); document.getElementById('chatunread-frame').style.display = "block"; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); document.getElementById("iframechatwindow").setAttribute("aria-hidden", "true"); return; } //var iframeEl = document.getElementById("iframechatwindow"); // Make sure you are sending a string, and to stringify JSON // iframeEl.contentWindow.postMessage("hello", '*'); return; } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, clearmsgcards: function () { document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list").innerHTML = ""; document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText == ""; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); }, openchat: function (event) { document.getElementById('imichat-fullscreen-modal').className = 'imichat-fullscreen-modal'; document.getElementById('imichat-fullscreen-modal').removeAttribute('tabindex'); document.getElementById('imichat-fullscreen-modal').removeAttribute('aria-hidden'); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); if (parent.IMIChatInit != undefined) { parent.IMIChatInit.chatswitchicon(2); } else { IMIChatInit.chatswitchicon(2); } }, extractContent: function (s) { var span = document.createElement('span'); span.innerHTML = s; return span.textContent || span.innerText; }, badgecount: function (event) { try { if (document.getElementById("divchatmain").style.display === 'none') { var count = document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText; if (count == 0 || count == "") { count = 1; } else { count = parseInt(count) + 1; } var duplicate = 0; var innerDivs; var innerDivsCount = 0; var refChild; IMIChatInit.clearmsgcards(); var containerDiv = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); if (count > 1) { innerDivs = containerDiv.getElementsByClassName("msg"); if (innerDivs != undefined) { innerDivsCount = innerDivs.length; for (var i = 0; i < innerDivs.length; i++) { if ("msg_" + event.data.msgtransid == innerDivs[i].id) { duplicate = 1; } } refChild = innerDivs[0]; } } var cardcount; var checkbadgecount; if (innerDivs == undefined) { localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", 1); } document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "block"; if (duplicate == 0) { if (parseInt(innerDivsCount) == 5) { containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msg')[4]); containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msgclear')[4]); innerDivsCount = innerDivsCount - 1; } if ((parseInt(innerDivsCount) < 1 && event.data.badge_type === undefined) || event.data.badge_type === 2 || event.data.badge_type === 3) { var node = document.createElement("div"); var node1 = document.createElement("div"); var textnode = document.createTextNode(IMIChatInit.extractContent(event.data.msg)); if (textnode.data.length > 45) { if (event.data.badge_type === undefined || event.data.badge_type === 2) { textnode.data = textnode.data.substr(0, 45) + "..."; } else { textnode.data = textnode.data; } } node.className = "msg"; node.style = "cursor:pointer;"; node1.className = "msgclear"; node.id = "msg_" + event.data.msgtransid; // Create a text node node1.id = "msgclear_" + event.data.msgtransid; node1.style = "clear:both;"; node.addEventListener("click", function () { window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); }); node1.addEventListener("click", function () { window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); }); if (event.data.msg_from !== undefined && event.data.msg_from !== "") { var span = document.createElement("span"); //var span span.innerHTML = '' + event.data.msg_from + ':'; node.appendChild(span); } else if (event.data.msg_from === undefined || event.data.msg_from == "") { var span = document.createElement("span"); //var span span.innerHTML = 'New Conversation:'; node.appendChild(span); } node.appendChild(textnode); var height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height; if (height == "") { height = 70; } if (innerDivsCount == 0) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "150px"; } /* else if (innerDivsCount == 2) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "150px"; } else if (innerDivsCount > 2) {*/ else { document.getElementsByClassName('main-unreadchat-cont')[0].style.height = parseInt(height) + 60 + "px"; } var referenceNode = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); // document.querySelector('#some-element'); if (innerDivsCount == 0) { referenceNode.appendChild(node); referenceNode.appendChild(node1); } else { referenceNode.insertBefore(node, refChild); referenceNode.insertBefore(node1, refChild); if ((window.innerHeight + 100) < (document.getElementsByClassName("main-unreadchat-cont")[0].style.height)) { var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByTagName("body")[0].offsetHeight = '80%'; c.getElementsByTagName("body")[0].style.overflow = "auto"; } } if (event.data.badge_type === 3) { document.getElementsByClassName("main-unreadchat-cont")[0].style.height = "100%"; var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByClassName("msg")[0].style.maxHeight = "unset"; var frameheight = c.getElementsByTagName("body")[0].offsetHeight; document.getElementsByClassName("main-unreadchat-cont")[0].style.height = frameheight + "px"; } } else if (event.data.badge_type === 4) { var fullscreen_modal = document.getElementById('imichat-fullscreen-modal'); fullscreen_modal.className = 'imichat-fullscreen-modal imichat-open'; fullscreen_modal.contentWindow.postMessage({ action: 'bind_data', proactive_id: event.data.proactive_id, threadid: event.data.threadid, msg_from: event.data.msg_from, msg: event.data.msg, btn_chat_now_open: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_chat_now_button", "Chat Now"), btn_chat_now_close: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_close_button", "Close") }, "*"); } cardcount = parseInt(localStorage.getItem(event.data.fingerprint + "_" + _skey + "_cardcount")) + 1; localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", cardcount); localStorage.setItem("fingerprint", event.data.fingerprint); localStorage.setItem(event.data.fingerprint + "_" + _skey + "_badgecount", count); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = count; if (count > 0) { //to do for ENG-1082 get localisation for chat button tooltip with count document.getElementById('imi-chatbutton').contentWindow.document.getElementById("spnwidgetlbtn").setAttribute("aria-label", "Chat button , " + count + " unread messages"); //ENG-1082 } else { document.getElementById('imi-chatbutton').contentWindow.document.getElementById("spnwidgetlbtn").setAttribute("aria-label", "Chat button , " + count + " unread messages"); //ENG-1082 } } document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = (event.data.badge_type === undefined || (event.data.badge_type === 2 || event.data.badge_type === 3)) ? "block" : "none"; } } catch (e) { console.log("badgecount:" + e.msg); } }, message: function (event) { try { if (event.data.action != null) { if (event.data.action == 'openchat') { IMIChatInit.openchat(event); } if (event.data.action == 'badgecount') { IMIChatInit.badgecount(event); } if (event.data.action == 'chatswitchicon') { IMIChatInit.chatswitchicon(); //event } if (event.data.action == 'imichat_custom_chat_fields') { if (event.data.type == 'add') { if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](event.data.response); } } else if (event.data.type == 'update') { if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'](event.data.response); } }//event } if (event.data.action == 'loadstyles') { IMIChatInit.loadJQuery(_domain_name, function () { IMIChatInit.loadwidgetStyles(event.data.message); try { if (event.data.message != null) { if (_IMIchat_callback_dic['imichat-widget:ready'] !== undefined) { _IMIchat_callback_dic['imichat-widget:ready'](_attr_key); console.log("imichat-widget:ready fired"); } //eval('imichatWidgetLoaded();'); if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](); }// debugger; var widget_data = JSON.parse(event.data.message); hdr_bfp = widget_data.hdr_bfp; hdr_xtoken = widget_data.hdr_xtoken; hdr_tid = widget_data.hdr_tid; } } catch (e) { } IMIChatInit.LaunchProactiveMsgManager(_domain_name, function () { }); IMIChatInit.handleAbandonedChats(); }); } if (event.data.action == 'closemodelpopup') { document.getElementById('imichat-fullscreen-modal').className = 'imichat-fullscreen-modal'; document.getElementById('imichat-fullscreen-modal').setAttribute('tabindex', '-1'); document.getElementById('imichat-fullscreen-modal').setAttribute('aria-hidden', 'true'); } if (event.data.action == 'setsession') { sessionStorage.setItem(event.data.key, event.data.value); } if (event.data.action == 'setlocal') { localStorage.setItem(event.data.key, event.data.value); } if (event.data.action == 'browserstorage') { document.getElementById("divicw").innerHTML = " \n \n \nError: Cookies Disabled We use cookies to enable best chat experience. Follow these directions to re-enable cookies specific to your browser type or re-open this website in a cookie-enabled browser. "; console.log("Local storage not supported"); } } } catch (e) { } }, resize: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'resize', width: window.outerWidth //window.innerWidth//screen.width // document.body.clientWidth }, "*"); IMIGeneral.checkmobile(); } catch (e) { } }, LaunchProactiveMsgManager: function (domainName, callback) { try { var widget_styles = localStorage.getItem("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname); if (widget_styles == null && !JSON.parse(widget_styles).enable_proactive) { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = IMIChatInit.domainName() + '/js/proactive-msg-manager.js'; body.appendChild(script); script.addEventListener('load', function (event) { console.log('proactive manager loaded;'); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'proactive-manager-loaded', attrkey: document.getElementById("divicw").getAttribute("data-bind"), host: window.location.hostname }, "*"); callback(); }); } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, processAbandonedChats: function (type) { if (!imichatwidget.hasInitiatedChat()) { return; } var browser_fingerprint = localStorage.getItem("fingerprint"); var url = IMIGeneral.profileUrl() + "livechats/" + _attr_key + "/customers/" + browser_fingerprint + "/abandoned?host=" + window.document.URL; url = url + "&type=" + type; var body = JSON.stringify({ "is_reloaded": false, "is_closechat": true }); var headers = { 'type': 'application/json', 'fpid': hdr_bfp, 'Tid': hdr_tid, 'X-Token': hdr_xtoken }; var blob = new Blob([body], headers); navigator.sendBeacon(url); }, handleAbandonedChats: function () { // Attach the event keypress to exclude the F5 refresh //jQuery(window).on('keydown', function (e) { window.addEventListener('keydown', function (e) { if (e.keyCode == 116) { _IMIchat_IsValidNavigation = true; } }); window.addEventListener("beforeunload", function (e) { sessionStorage.setItem(_attr_key + "_imichat-reload-check", document.referrer); console.log(document.referrer); //sessionStorage.setItem("imi_tabid", Math.random().toString(16).slice(2)); if (_IMIchat_IsValidNavigation !== undefined && !_IMIchat_IsValidNavigation) { IMIChatInit.processAbandonedChats("unload"); } }); if (window.performance.navigation.type == 1) { IMIChatInit.processAbandonedChats("load"); } }, loadJQuery: function (domainName, callback) { if (typeof (jQuery) !== 'undefined') { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = domainName + '/js/jquery.min.js'; body.appendChild(script); script.addEventListener('load', function (event) { callback(); }); return; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } }, checklocalStorage: function () { var test = 'test'; try { localStorage.setItem(test, test); localStorage.removeItem(test); return true; } catch (e) { return false; } }, call_previous_chats: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": ((navigator.userAgent.indexOf("Mobile")) != -1) ? "1" : "0" }; destination.postMessage(msg, domainUrl); } catch (e) { } }, check_clear_session_chats: function () { if (document.referrer == sessionStorage.getItem(_attr_key + "_imichat-reload-check")) { return false; } else if (sessionStorage.getItem(_attr_key + "_imichat-reload-check") == undefined) { return true; } else { console.log("Hey, Thanks for visiting again"); return false; } } }; }(); if (IMIChatInit.checklocalStorage()) { IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = " \n \n \nError: Cookies Disabled We use cookies to enable best chat experience. Follow these directions to re-enable cookies specific to your browser type or re-open this website in a cookie-enabled browser. "; console.log("Local storage not supported"); } var imichatwidget = { // get hasInitiatedConversation() { // if (sessionStorage.getItem("imichat_hasinitconvexist") == null) // return false; // if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { // return true; // } else { // return false; // } // }, hasInitiatedChat: function () { if (sessionStorage.getItem("imichat_hasinitconvexist") == null) return false; if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { return true; } else { return false; } }, show: function () { //$("#divicw").show();return; document.getElementById("divicw").style.display = 'block'; }, hide: function () { // $("#divicw").hide();return; document.getElementById("divicw").style.display = 'none'; }, /* test:function() { if(sessionStorage.getItem("imichat_hasinitconvexist")==null) return false; if(sessionStorage.getItem("imichat_hasinitconvexist")=="1") { return true; } else { return false; } },*/ maximizeWindow: function () { IMIChatInit.chatswitchicon(1); IMIChatInit.resize(); IMIChatInit.call_previous_chats(); return; }, minimizeWindow: function () { return IMIChatInit.chatswitchicon(0); }, init: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'add' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] = callback; }, update: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'update' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] = callback; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } } }; /* function imichatWidgetLoaded(){imi imichatwidget.maximizeWindow(); }*/ Top * Products * Solutions * Support and Services * Company * How to Buy Copyright © 2005-2024 Broadcom. 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