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customercentria 100 loading... * Products * Services * Company * Contact Menu Open Close * Products * Services * Company * Contact CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Architecting Customer Delight Shaping the here and now moments of truth Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Powering Moments of Truth CC Engage, Customer Data & Engagement Platform Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Engage in the Digital New Power transformation, performance and acceleration Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Architecting Customer Delight Shaping the here and now moments of truth Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Powering Moments of Truth CC Engage, Customer Data & Engagement Platform Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Engage in the Digital New Power transformation, performance and acceleration Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Architecting Customer Delight Shaping the here and now moments of truth Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Powering Moments of Truth CC Engage, Customer Data & Engagement Platform Products Services CUSTOMER ENGAGEMENT & EXPERIENCE COMPANY Engage in the Digital New Power transformation, performance and acceleration Products Services Previous Next EMPOWERING YOU TO DELIVER DELIGHTFUL EXPERIENCES We are Customer Centria. The Customer Engagement & Experience Company. We architect customer delight by seeking and shaping the Here & Now Moments of Truth. And engineer customer experience, from the orchestration of Cognitive Data, Technology & Omni Channel artistry. Impacting total business transformation, to unlock endless opportunities. 13 YEARS OF MARTECH EXPERIENCE 25 + Countries footprints 5 Billion+ Communications Yearly 75 + Global enterprises served 835 + Years of Experience The Four Pillars OUR CORE COMPETENCIES MARTECH Technology to drive marketing strategy DATASCIENCE Harnessing and utilizing the power of data XPERIENCE Creating interactive engagement CLOUD Technology to drive marketing strategy WHO WE ARE We are passionate, driven Marketing Tech enthusiasts. A strong, committed and experienced team of industry experts, domain-consultants, solution architects, data scientists, software coders, journey designers, content and creative designers and developers. We propel Customer Experience into the realm of Real Time Cognitive Omni-Channel Artistry. Having delivered transformational value to clients globally, what matters to us is consistent & sustained excellence. Powering engagement strategies and engineering delightful experiences, is serious business to us. About us Our Expertise PRACTICES THAT MAKE IT PERFECT ADOBE Marketing Cloud ADOBE Marketing Cloud UNICA Marketing Platform UNICA Marketing Platform SALESFORCE Marketing Cloud SALESFORCE Marketing Cloud ACOUSTIC Marketing Cloud ACOUSTIC Marketing Cloud AIRSHIP Mobile Marketing AIRSHIP Mobile Marketing WHATWEDO? Cognitive analytical decisioning, with real-time action, what we call, the Here & Now Moments of Truth engagement, is at the core of delivering Customer Experience. Especially in our effervescent omni-channel world today, the power of real time context, blended with relevant contextual historic behavioral insights, presents enormous opportunities, that propel the economic value of the customer, Brand, Business and Enterprise. Explore Solutions StayUpdated GETTHELATESTFROMUS COGNITIVE MARKETING – WHAT DOES THIS MEAN TO YOUR BUSINESS? A smart marketing professional understands the link between a consumer’s material desires and his response patterns. This process of discovering the link between our desires and the need to nurture them involves cognition – the hidden variable behind any great marketing campaign. KEY BENEFITS YOUR BUSINESS WILL SEE WHEN YOU SET UP A MARKETING CENTER OF EXCELLENCE A Marketing Centre of Excellence is a physical or virtual center of knowledge that brings together existing expertise and resources, adds to it where required and optimizes marketing in a way that ensures a high rate of efficiency, performance and value. THE ROLE OF TECHNOLOGY IN MARKETING TRANSFORMATION The marketing landscape is vastly different from how it was even ten years ago. The shift from “mobile also” to “mobile first” is one very major shift – not to forget the addition of many new digital channels where the customer wants to be engaged. MARKETING TRANSFORMATION – WHAT IS IT AND WHY YOU SHOULD BE DOING IT RIGHT NOW! The marketing landscape has changed in every way possible. And the pandemic has only accelerated and sharply defined the change. The proliferation of digital channels on the one hand, the completely changed expectations of customers on the other and the advent of mobile devices have thrown many spanners in the works as it were. COGNITIVE MARKETING – WHAT DOES THIS MEAN TO YOUR BUSINESS? A smart marketing professional understands the link between a consumer’s material desires and his response patterns. This process of discovering the link between our desires and the need to nurture them involves cognition – the hidden variable behind any great marketing campaign. KEY BENEFITS YOUR BUSINESS WILL SEE WHEN YOU SET UP A MARKETING CENTER OF EXCELLENCE A Marketing Centre of Excellence is a physical or virtual center of knowledge that brings together existing expertise and resources, adds to it where required and optimizes marketing in a way that ensures a high rate of efficiency, performance and value. THE ROLE OF TECHNOLOGY IN MARKETING TRANSFORMATION The marketing landscape is vastly different from how it was even ten years ago. The shift from “mobile also” to “mobile first” is one very major shift – not to forget the addition of many new digital channels where the customer wants to be engaged. MARKETING TRANSFORMATION – WHAT IS IT AND WHY YOU SHOULD BE DOING IT RIGHT NOW! The marketing landscape has changed in every way possible. And the pandemic has only accelerated and sharply defined the change. The proliferation of digital channels on the one hand, the completely changed expectations of customers on the other and the advent of mobile devices have thrown many spanners in the works as it were. COGNITIVE MARKETING – WHAT DOES THIS MEAN TO YOUR BUSINESS? A smart marketing professional understands the link between a consumer’s material desires and his response patterns. This process of discovering the link between our desires and the need to nurture them involves cognition – the hidden variable behind any great marketing campaign. KEY BENEFITS YOUR BUSINESS WILL SEE WHEN YOU SET UP A MARKETING CENTER OF EXCELLENCE A Marketing Centre of Excellence is a physical or virtual center of knowledge that brings together existing expertise and resources, adds to it where required and optimizes marketing in a way that ensures a high rate of efficiency, performance and value. RELATIONSHIPS THAT MATTER ENTERPRISES THAT VOUCH FOR OUR ENDLESS VALUE SUBSCRIBE TO OUR NEWSLETTER Click here We are Customer Centria. The Customer Engagement & Experience Company. We architect customer delight by seeking and shaping the Here & Now Moments of Truth. And engineer customer experience, from the orchestration of Cognitive Data, Technology & Omni Channel artistry. Impacting total business transformation, to unlock endless opportunities. Twitter Facebook-f Youtube Pinterest HOME * Products * Services * Center of Excellence * Careers PRACTICES * Adobe * Airship * Unica * Salesforce * Acoustic CONTACT US * Mumbai * Bangalore * Noida * Singapore * Coimbatore COPYRIGHT @ 2021, CUSTOMER CENTRIA. ALL RIGHTS RESERVED * Terms & Conditions * Privacy Policy * Cookie Policy VIEW CLOSE © Top