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Call us: 1.209.296.7502 | 1.888.886.5226 Volcano411.com
March 1, 2023 - Emergency Disaster Relief Program
Notice Of Remote Public Hearings In Rulemaking 22-03-016 Regarding Service
Quality For Telecommunications Services In California

 * Residential
   * Phone
     * Service Rates
     * Calling Features
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * Application To CPUC Regarding Rate Design
     * Public Notice Of Copper Retirement & Fiber Network Upgrades
     * Service Area Map
     * Reasons To Keep Your Landline
     * Power Outage-What To Expect
     * Voice Mail
     * Phone Book
     * California Lifeline
     * California Teleconnect Fund
     * Emergency Disaster Relief Program
     * California Relay Service
     * Long Distance
   * Volcano Long Distance
   * Internet
     * Internet – Residential Packages/Pricing/Sign-Up Form
     * Affordable Connectivity Program
     * Managed Whole-Home Mesh Wi-Fi Service
     * VolcanoBlast WiFi
       * VolcanoBlast WiFi App
       * VolcanoBlast WiFi App Suites
       * VolcanoBlast WiFi App Instructional Videos
     * Wi-Fi Hotspots
     * Wi-Fi Tips
     * Tech Tips (Online Magazine)
     * What Speed Do You Need?
     * Test Your Speed
     * Network Policies
     * User Agreement
     * My Support
     * Bulk Email Policies
   * Video
     * Video Packages
     * Channel Lineup
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * WatchTVEverywhere Log In And Registration
     * DVR Service/Multi-Room DVR (VolcanoVision & VolcanoView)
     * Stingray Music Channels
     * i-Guide User’s Guide
     * VolcanoView User’s Guide
     * VolcanoView Cloud DVR
     * Program Remote For TV
     * TV On My Side
   * Discounts
 * Business
   * Phone
     * Service Rates
     * Calling Features
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * Application To CPUC Regarding Rate Design
     * Public Notice Of Copper Retirement & Fiber Network Upgrades
     * Service Area Map
     * Reasons To Keep Your Landline
     * Power Outage-What To Expect
     * Voice Mail
     * Phone Book
     * California Teleconnect Fund
     * Emergency Disaster Relief Program
     * Long Distance
   * Volcano Long Distance
   * Internet – Business
     * Internet – Business Packages/Pricing/Sign-Up Form
     * Managed Home Office & Small Business Mesh Wi-Fi Service
     * VolcanoBlast WiFi
       * VolcanoBlast WiFi App
       * VolcanoBlast WiFi App Suites
       * VolcanoBlast WiFi App Instructional Videos
     * Wi-Fi Hotspots
     * Wi-Fi Tips
     * Tech Tips (Online Magazine)
     * What Speed Do You Need?
     * Test Your Speed
     * Network Policies
     * User Agreement
     * My Support
     * Bulk Email Policies
   * Video – Business
   * Let Us Help Promote Your Business
   * Answering Service
 * Webmail
   * Sign In To Webmail
   * Check Your Volcano Webmail Usage
 * eBill
   * Sign In or Make A One-Time Payment
   * Ways To Make A Payment
   * Help/Learn More
     * Why Use eBill
     * Enroll & Activate
     * Forgot Password Or Account Number
     * Change Profile And Account Settings
     * View Your Statements
 * About
 * Contact Us
 * Support
   * Phone Help
     * Important Numbers
     * How To Use Calling Features
     * Services FAQ
     * Phone Problems
     * Voice Mail FAQ
   * TV Help
     * i-Guide User’s Guide
     * VolcanoView User’s Guide
     * Program Remote For TV
   * Internet Help
     * Cable Modem Troubleshooting
     * DSL Troubleshooting
     * Hotspot Step-By-Step Instructions
     * Security And Settings
     * Volcano Webmail
     * Volcano User Help Guides
   * How To Read Your Bill
   * Billing Help
   * Outage Map
   * Call Before You Dig
 * Employment




INTERNET & WI-FI




PHONE




VIDEO




TVEVERYWHERE LOGIN



Serving Amador & Calaveras Counties In California

Camanche • Glencoe • Ione • Kirkwood • Pine Acres • Pine Grove

 Pioneer • Railroad Flat • Volcano • West Point

*** Announcement From USDA ReConnect Loan And Grant Program ***

• Create Fire Safe, Defensible Space Around Your Home. Dispose Of Green Waste
For FREE!
• 2023 Household Hazardous Waste Collection FREE To County Residents
• Volcano Communications Group’s Services and PGE Public Safety Power Shut-Off
(PSPS)

KINGS VS. WARRIORS

Game 6, Friday, April 28th, at 5:00pm

 Tune to ESPN (VolcanoVision ch. 27 or 451) or use your WatchTVEverywhere app.

Alternative channels are NBC Sports Bay Area, (VolcanoVision ch. 199 or 510) at
5:00pm.

Game 7 if necessary, Sunday, April 30th. Check your program guide for listing.




PAY YOUR VOLCANO BILL THE EASY WAY

Volcano Communications offers several ways to pay your bill—even on weekends and
after hours. You can pay your bill online, over the phone, in person or via our
drop box. We accept Visa, Mastercard, Discover, personal checks, debit cards and
cash. Here are all the ways you can make a payment:

Ways To Pay Your Bill



DON’T GET FOOLED!

Fraudulent and Robocalls Are On The Rise! 

Here’s What You Need To Know


What You Can Do


It’s a fact – internet subscribers want two things: reliable Wi-Fi and
continuous coverage for all of their connected devices. To get this, many will
purchase third-party Wi-Fi routers and gateways from local consumer electronics
retailers. And while these third-party routers may work, the data shows that
most subscribers usually call their service provider when they experience
service or security issues with these systems.

IT DOESN’T HAVE TO BE THIS WAY…

We Have A Solution

Sorry, your browser doesn't support embedded videos.



DO YOU HAVE ANTI-VIRUS PROTECTION ON ALL YOUR DEVICES?

Is it up to date?

Protect IQ keeps your personal information and devices safe.

More About Protect IQ



TRAVEL THE WORLD WITH OUR INTERNET!

Choose from 4 packages with speeds up to 100Mbps*


NO DATA CAPS!

Work from Home | Remote Learning | Telehealth

Home Security | Streaming Entertainment | E-commerce

*Speeds vary and may not be available in all areas.

View Our Packages




ADD OUR MANAGED WI-FI SERVICE TO YOUR INTERNET PLAN AND TAKE TOTAL CONTROL OVER
YOUR HOME NETWORK!





PROTECT WHAT YOU CONNECT!
THE VOLCANOBLAST WIFI APP IS HERE!
YOU WANT IT...
YOU NEED IT...
YOU'LL LOVE IT!


COMPLETE NETWORK CONTROL WITH OUR APP!



With our Managed Wi-Fi service, you can put the power of our VolcanoBlast WiFi
app in your hands. The app is FREE! Get control over your managed Wi-Fi network
and view devices on your network in real-time from the convenience of an app on
your mobile device. Check out our video.

Sorry, your browser doesn't support embedded videos.



SLOW DOWN, RELAX, AND ENJOY! 

Volcano Vision Cable TV provides the best entertainment value for your dollars
by delivering the best programming, finest picture and unsurpassed audio
quality.

Variety of packages to suit your budget. HD included with every package.

FREE WatchTVEverywhere.

View Our Packages



You could be eligible for a discount of $30/mo. toward broadband service. We
know that reliable internet is more important than ever. Volcano Communications
Group is proud to participate in the National Federal Communication Commission
(FCC) Affordable Connectivity Program (ACP).

The ACP is an FCC benefit program designed to help qualifying households afford
needed internet services for work, school, healthcare and more.

Program Details


811 is the national call-before-you-dig phone number. Anyone who plans to dig
should call 811 or go to their state 811 center’s website before digging.

Know What’s Below – Call Before You Dig!


Ready To Start Digging?



WE’RE HERE TO SERVE YOU!

We thrive on helping with your telecommunication needs. To inquire about our
service areas, please give us a call at 1.209.296.7502 or 1.888.886-5226.






SIGN UP FOR E-NEWS TO RECEIVE IMPORTANT NOTIFICATIONS & INFORMATION ABOUT NEW
PRODUCTS & PROMOTIONS.

Don’t miss out on important service updates or new products.



Sign-Up


VOLCANO TELEPHONE COMPANY
DECISION NO. D-23-02-008
NOTICE OF INCREASE IN ACCESS LINE RATES

On February 3, 2023, the California Public Utilities Commission (“CPUC”) issued
a final decision in CPUC proceeding A.21-11-006, increasing rates for customers
of Volcano Telephone Company (“Volcano Telephone”).



Read More
Community Links
Useful Links




Business Office Hours:

Mon-Fri: 8:00am-5:30pm

Sat: 8:00am-4:30pm

Phone: 1.209.296.7502

Toll Free: 1.888.886.5226

Repair: 1.209.296.7501

Tariffs

FCC and CPUC Taxes and Surcharges Descriptions

Walk-In Hours:

Mon-Fri: 8:00am-5:30pm

Sat: 8:00am-4:30pm

Internet Technical Support: 1.209.296.7574

Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi

Volcano Internet Provider does not support third party Wi-Fi routers.

 

Business Office Hours:

Mon-Fri: 8:00am-5:30pm

Sat: 8:00am-4:30pm

Pine Grove, Pioneer, West Point:

Information: 1.209.296.2288

Repair: 1.209.296.2280

Kirkwood:

Information: 1.888.886.5226

Repair: 1.209.258.2280

Ione and Camanche:

Information: 1.209.296.2288

Repair: 1.209.296.2280

 

We are here to serve you. For product information, billing questions or to order
services, call us Monday through Saturday during normal business hours. To
report service related issues call us 24/7/365 and our call center
representative will be available to assist you.

To Report Service Issues (24hours):

1.209.296.7501

Weather and Time:

1.209.296.8463

Employment Opportunities

Copyright 2020 Volcano Communications | All Rights Reserved | Volcano
Communications Group © 2021      Privacy Policy
 * Residential
   * Phone
     * Service Rates
     * Calling Features
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * Application To CPUC Regarding Rate Design
     * Public Notice Of Copper Retirement & Fiber Network Upgrades
     * Service Area Map
     * Reasons To Keep Your Landline
     * Power Outage-What To Expect
     * Voice Mail
     * Phone Book
     * California Lifeline
     * California Teleconnect Fund
     * Emergency Disaster Relief Program
     * California Relay Service
     * Long Distance
   * Volcano Long Distance
   * Internet
     * Internet – Residential Packages/Pricing/Sign-Up Form
     * Affordable Connectivity Program
     * Managed Whole-Home Mesh Wi-Fi Service
     * VolcanoBlast WiFi
       * VolcanoBlast WiFi App
       * VolcanoBlast WiFi App Suites
       * VolcanoBlast WiFi App Instructional Videos
     * Wi-Fi Hotspots
     * Wi-Fi Tips
     * Tech Tips (Online Magazine)
     * What Speed Do You Need?
     * Test Your Speed
     * Network Policies
     * User Agreement
     * My Support
     * Bulk Email Policies
   * Video
     * Video Packages
     * Channel Lineup
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * WatchTVEverywhere Log In And Registration
     * DVR Service/Multi-Room DVR (VolcanoVision & VolcanoView)
     * Stingray Music Channels
     * i-Guide User’s Guide
     * VolcanoView User’s Guide
     * VolcanoView Cloud DVR
     * Program Remote For TV
     * TV On My Side
   * Discounts
 * Business
   * Phone
     * Service Rates
     * Calling Features
     * Service Sign-Up Forms/Price Lists (Residential & Business)
     * Application To CPUC Regarding Rate Design
     * Public Notice Of Copper Retirement & Fiber Network Upgrades
     * Service Area Map
     * Reasons To Keep Your Landline
     * Power Outage-What To Expect
     * Voice Mail
     * Phone Book
     * California Teleconnect Fund
     * Emergency Disaster Relief Program
     * Long Distance
   * Volcano Long Distance
   * Internet – Business
     * Internet – Business Packages/Pricing/Sign-Up Form
     * Managed Home Office & Small Business Mesh Wi-Fi Service
     * VolcanoBlast WiFi
       * VolcanoBlast WiFi App
       * VolcanoBlast WiFi App Suites
       * VolcanoBlast WiFi App Instructional Videos
     * Wi-Fi Hotspots
     * Wi-Fi Tips
     * Tech Tips (Online Magazine)
     * What Speed Do You Need?
     * Test Your Speed
     * Network Policies
     * User Agreement
     * My Support
     * Bulk Email Policies
   * Video – Business
   * Let Us Help Promote Your Business
   * Answering Service
 * Webmail
   * Sign In To Webmail
   * Check Your Volcano Webmail Usage
 * eBill
   * Sign In or Make A One-Time Payment
   * Ways To Make A Payment
   * Help/Learn More
     * Why Use eBill
     * Enroll & Activate
     * Forgot Password Or Account Number
     * Change Profile And Account Settings
     * View Your Statements
 * About
 * Contact Us
 * Support
   * Phone Help
     * Important Numbers
     * How To Use Calling Features
     * Services FAQ
     * Phone Problems
     * Voice Mail FAQ
   * TV Help
     * i-Guide User’s Guide
     * VolcanoView User’s Guide
     * Program Remote For TV
   * Internet Help
     * Cable Modem Troubleshooting
     * DSL Troubleshooting
     * Hotspot Step-By-Step Instructions
     * Security And Settings
     * Volcano Webmail
     * Volcano User Help Guides
   * How To Read Your Bill
   * Billing Help
   * Outage Map
   * Call Before You Dig
 * Employment


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