claims.travelguard.com Open in urlscan Pro
2600:9000:223e:f000:11:44d8:4540:93a1  Public Scan

Submitted URL: https://claims.travelguard.com/myclaim/us
Effective URL: https://claims.travelguard.com/myclaim/us/en/claimsv2/home?afAcceptLang=en-us
Submission: On February 23 via api from US — Scanned from DE

Form analysis 2 forms found in the DOM

Name: new_formPOST /bin/common/form-handler

<form method="POST" action="/bin/common/form-handler" id="new_form" name="new_form" class="cmp-form aem-Grid aem-Grid--12 aem-Grid--default--12">
  <input type="hidden" name=":form-path" value="/content/experience-fragments/tg_claims/claims-v2/direct/us/en/home---policy-lookup-forms/defaultPolicyLookup/jcr:content/root/container_2137175522">
  <div class="hidden aem-GridColumn aem-GridColumn--default--12">
    <input type="hidden" id="searchRedirect" name="searchRedirect">
  </div>
  <div class="text aem-building-blocks_1618281807_styles aem-shortcut_5890799376790627_styles aem-shortcut_5705268040459726_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-text">
      <p><span class="font-size-small">To get started on your claim, we’ll need to look up your policy.</span></p>
    </div>
  </div>
  <div class="text aem-building-blocks_6565553268136006_styles aem-shortcut_5890799376790627_styles aem-shortcut_5705268040459726_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-text">
      <p><span class="font-size-x-small"><span class="font-red">*</span>&nbsp;Indicates a required field</span></p>
    </div>
  </div>
  <div class="text aem-building-blocks_13124765311093056_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-form-text" data-cmp-required-message="Please enter a policy number or booking ID." data-cmp-aig-types="text">
      <label for="form-text-203569364">
        <span class="rte-wrap">
          <p>Policy or Itinerary Number:</p>
        </span>
      </label>
      <input class="cmp-form-text__text" data-cmp-hook-form-text="input" type="text" id="form-text-203569364" name="policyNumber">
    </div>
    <div style="display:none" class="regex-pattern"></div>
    <input type="hidden" name="policyNumberLabel" value="Policy or Itinerary Number:">
  </div>
  <div class="text aem-building-blocks_6182211258923447_styles aem-shortcut_6063050207426381_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-form-text" data-cmp-required-message="Please enter the last name of the primary insured on your policy or booking ID." data-cmp-aig-types="text">
      <label for="form-text-1969892166">
        <span class="rte-wrap">
          <p>Last Name of Policy Holder:&nbsp;<span class="font-red">*</span></p>
        </span>
      </label>
      <input class="cmp-form-text__text" data-cmp-hook-form-text="input" type="text" id="form-text-1969892166" name="lastName" required="">
    </div>
    <div style="display:none" class="regex-pattern"></div>
    <input type="hidden" name="lastNameLabel" value="Last Name of Policy Holder:&amp;nbsp;<span class=&quot;font-red&quot;>*</span>">
  </div>
  <div class="options aem-building-blocks_910446392258148_styles aem-shortcut_9030207238877319_styles aem-shortcut_005846452842855454_styles aem-GridColumn aem-GridColumn--default--12">
    <script src="/etc.clientlibs/tg-common/components/core/form/options/v2/options/clientlibs/clientlib.min.js"></script>
    <fieldset class="cmp-form-options cmp-form-options--checkbox" aria-label="<p>I have read and agree to the <a href=&quot;https://www.travelguard.com/privacy-policy&quot; target=&quot;_blank&quot;>Privacy Policy</a>.</p>
" data-radio-required-message="Please indicate you have read and agree to the Privacy Policy" data-chkbx-required-message="Please indicate you have read and agree to the Privacy Policy">
      <label class="cmp-form-options__field-label">
        <input class="cmp-form-options__field cmp-form-options__field--checkbox" type="checkbox" name="privacypolicy_agreement" value="yes" required="true">
        <span class="cmp-form-options__field-description">
          <p style="display: inline;">I have read and agree to the <a href="https://www.travelguard.com/privacy-policy" target="_blank">Privacy Policy</a>.&nbsp;<span class="font-red">*</span></p>
        </span>
      </label>
    </fieldset>
  </div>
  <div class="text aem-building-blocks_5363679037910325_styles aem-shortcut_5705268040459726_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-text">
      <p><span class="font-size-x-small">By providing your Personal Information to AIG and ticking the box, you consent to the collection and processing of your Personal Information as described in our Privacy Policy for your country available at
          www.aig.com/globalprivacy. To the extent that you have provided Personal Information to AIG about any other individual, you agree that you are authorized to disclose his or her Personal Information to AIG as detailed in the Privacy
          Policy.</span></p>
    </div>
  </div>
  <div
    class="button aem-building-blocks_1960614133_styles aem-shortcut_7846071246233302_styles aem-shortcut_8890044650796138_styles aem-shortcut_8755965490721052_styles aem-shortcut_29928245320190805_styles aem-GridColumn aem-GridColumn--default--12">
    <script src="/etc.clientlibs/tg-common/components/core/form/button/v2/button/clientlibs/clientlib.min.js"></script>
    <button type="SUBMIT" class="cmp-form-button" name="policyIsSelected" value="true">Get Started</button>
  </div>
  <input type="hidden" name="totalPolicyNumber" value="0"><input type="hidden" name="totalLastName" value="0">
</form>

Name: new_formPOST /bin/common/form-handler

<form method="POST" action="/bin/common/form-handler" id="new_form" name="new_form" class="cmp-form aem-Grid aem-Grid--12 aem-Grid--default--12">
  <input type="hidden" name=":form-path" value="/content/experience-fragments/tg_claims/claims-v2/direct/us/en/home---policy-lookup-forms/policyNotFound/jcr:content/root/container_2137175522">
  <div class="text aem-building-blocks_41254007876341703_styles aem-shortcut_5705268040459726_styles aem-shortcut_5890799376790627_styles aem-GridColumn aem-GridColumn--default--12">
    <div class="cmp-text">
      <p><span class="font-size-small"><b><span class="font-red">We had problems finding your policy. If you'd like, you can start a claim without a policy. Click the, "File without a policy" button below to begin.</span></b></span></p>
    </div>
  </div>
  <div class="hidden aem-GridColumn aem-GridColumn--default--12">
    <input type="hidden" id="policyNumber" name="policyNumber">
  </div>
  <div class="hidden aem-GridColumn aem-GridColumn--default--12">
    <input type="hidden" id="lastName" name="lastName">
  </div>
  <div class="button aem-building-blocks_005258551408909629_styles aem-shortcut_7846071246233302_styles aem-shortcut_8890044650796138_styles aem-shortcut_8755965490721052_styles aem-GridColumn aem-GridColumn--default--12">
    <button type="SUBMIT" class="cmp-form-button" name="policyIsSelected" value="false">File without a policy</button>
  </div>
</form>

Text Content

FILE A CLAIM

To get started on your claim, we’ll need to look up your policy.

* Indicates a required field

Policy or Itinerary Number:



Last Name of Policy Holder: *



I have read and agree to the Privacy Policy. *

By providing your Personal Information to AIG and ticking the box, you consent
to the collection and processing of your Personal Information as described in
our Privacy Policy for your country available at www.aig.com/globalprivacy. To
the extent that you have provided Personal Information to AIG about any other
individual, you agree that you are authorized to disclose his or her Personal
Information to AIG as detailed in the Privacy Policy.

Get Started

We had problems finding your policy. If you'd like, you can start a claim
without a policy. Click the, "File without a policy" button below to begin.



File without a policy



Note: This tool currently supports policies purchased in the U.S. only. All
other claims, please call 1.866.478.6222.

--------------------------------------------------------------------------------


ALREADY FILED A CLAIM?

Check Status of Existing Claims


WHAT TO EXPECT

Submitting your claim may take about 15-20 minutes to complete.

We’ll guide you through each step of the claim process.

Once you submit your claim, you will receive a claim number which can be used to
track the status online.


DOCUMENTS YOU MAY NEED

We recommend gathering everything before starting your claim. Here's a list of
documents that you may need.


DOCUMENTATION:

 * Proof of Travel
 * Proof of Insured Trip
 * Incident Reports
 * Receipts for Claimed Expenses
 * Medical Reports, Invoices and Receipts


COVID-19

If you are filing a claim due to COVID-19 sickness, a positive PCR test result
must be submitted with your claim.  Alternatively, a positive test result from a
self-test or at-home test verified by a medical professional may be submitted.


QUESTIONS?

Please give us a call during our operating hours and we'll be happy to help.
We're open 8am to 10pm EST Monday-Friday and 9am to 5pm EST Saturday. Please
also take a look at our Frequently Asked Questions.


TECHNICAL SUPPORT

Toll free, M-F 7am-6pm CST :

1.800.356.7013


CLAIMS

U.S toll-free :

1.855.266.4976

International Collect :

1.516.342.4503


POLICY QUESTIONS

U.S toll-free :

1.855.266.4977

International Collect :

1.516.342.4503


EMERGENCY TRAVEL ASSISTANCE

U.S toll free :

1.877.709.5591

International Collect :

1.715.342.2504

Copyright (c) 2023, AIG. Non insurance services are provided by Travel Guard. 





Terms of Use  |  Privacy Policy  |  Our Underwriter  |  About Our Ads

This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits
but may be subject to different restrictions depending upon your other
coverages. You may wish to compare the terms of this policy with your existing
life, health, home, and automobile insurance policies. If you have any questions
about your current coverage, call your insurer or insurance agent or broker.
Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic.
no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482,
www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief
description of the coverage(s) available. The Policy will contain reductions,
limitations, exclusions and termination provisions. Insurance underwritten by
National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania
insurance company, with its principal place of business at 175 Water Street,
15th floor, New York, NY 10038 . It is currently authorized to transact business
in all states and the District of Columbia. NAIC No. 19445. Coverage may not be
available in all states. Your travel retailer may not be licensed to sell
insurance, and cannot answer technical questions about the benefits, exclusions,
and conditions of this insurance and cannot evaluate the adequacy of your
existing insurance. The purchase of travel insurance is not required in order to
purchase any other product or service from the Travel Retailer.

...