route.com Open in urlscan Pro
141.193.213.21  Public Scan

Submitted URL: https://routedestination.co/
Effective URL: https://route.com/
Submission: On August 12 via api from US — Scanned from DE

Form analysis 7 forms found in the DOM

<form class="c-banner__form a-up a-delay-1 animated fadeInUp full-visible animation-end" id="heroCtaForm" tracking="atf-dce__form" novalidate="" location_source_name="HeroSection">
  <div class="c-banner__form__input__wrapper">
    <input id="business-email" type="email" name="stagedEmail" class="c-banner__form__input" tracking="atf-dce__email" placeholder="Enter your business email" required="">
  </div>
  <button id="business-email-submit" type="submit" class="c-btn c-btn--gradient c-banner__form__btn" tracking="atf-dce__submit">Get a demo</button>
</form>

<form class="c-banner__form a-up a-delay-1 a-hidden" id="heroCtaForm2" tracking="footer-dce__form" novalidate="">
  <div class="c-banner__form__input__wrapper c-banner__form__input__wrapper--last-section">
    <input type="email" name="stagedEmail" class="c-banner__form__input" placeholder="Enter your business email" tracking="footer-dce__email" required="">
  </div>
  <button type="submit" class="c-btn c-btn--gradient c-banner__form__btn" tracking="footer-dce__submit">Book Demo</button>
</form>

<form id="formPopupDefault--nav" class="c-form-popup" tracking="default-form__form" novalidate="">
  <span id="server-side-error" class="server-error">Oops -- something went wrong.<br>Let’s give this another try. <span id="try-again--nav" class="try-again">Try again</span></span>
  <div class="c-form-popup__heading">
    <h2 class="c-form-popup__heading--main"> One more step </h2>
    <h3 class="c-form-popup__heading--sub"> See how Route can help your business </h3>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text">
    <label for="email" class="c-form-popup__label text">
      <input id="form__business_email_modal" tracking="nav-form__email" type="email" name="email" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Business email</span>
    </label>
    <div class="c-form-popup__error" data-for="email" aria-live="polite"></div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper radio mb0">
    <legend class="c-form-popup__legend">Are you a merchant or a shopper?</legend>
    <div class="break"></div>
    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_1">
      <input tracking="nav-form__are_you_a_merchant_or_a_shopper_1" type="radio" required="" class="c-form-popup__field radio" name="are_you_a_merchant_or_a_shopper_" id="are_you_a_merchant_or_a_shopper_1--nav" value="Merchant">
      <span class="c-form-popup__span radio">Merchant</span>
    </label>
    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_2">
      <input tracking="nav-form__are_you_a_merchant_or_a_shopper_2" type="radio" required="" class="c-form-popup__field radio" name="are_you_a_merchant_or_a_shopper_" id="are_you_a_merchant_or_a_shopper_2--nav" value="Shopper">
      <span class="c-form-popup__span radio">Shopper</span>
    </label>
    <div class="break"></div>
    <span class="c-form-popup__error radio" data-for="are_you_a_merchant_or_a_shopper_" aria-live="polite"></span>
  </div>
  <div class="break"></div>
  <script>
    function getScreenName() {
      return window.location.pathname.toString();
    }

    function getDevicePlatform() {
      return /(tablet|ipad|playbook|silk)|(android(?!.*mobi))/i.test(window.navigator.userAgent) ? 'tablet' : /Mobile|Android|iP(hone|od)|IEMobile|BlackBerry|Kindle|Silk-Accelerated|(hpw|web)OS|Opera M(obi|ini)/.test(window.navigator.userAgent) ?
        'mobile' : 'desktop';
    }

    function sendEvent(e, t) {
      mParticle.logEvent(e, mParticle.EventType.Other, t);
    }

    function logMerchantButtonTappedEvent(email) {
      sendEvent("Dotcom-DemoLeadForm-Merchant-Button-Tapped", {
        'screen_name': getScreenName(),
        'device_platform': getDevicePlatform(),
        'email_address': email,
        'demoleadform_version': 2,
      })
    }
    document.getElementById("are_you_a_merchant_or_a_shopper_1--nav").addEventListener('click', (e) => {
      logMerchantButtonTappedEvent(e.target.parentNode.parentNode.parentNode.querySelector('#form__business_email_modal').value)
    })
  </script>
  <div class="c-form-popup__shopper-links forked--shopper forked">
    <div class="heading desktop"> Quick Links </div>
    <a href="https://claims.route.com" class="link">
        <div class="text">File a claim</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://shoppers.help.route.com" class="link">
        <div class="text">Get help</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://get.route.com/lXOi/rqq58xob" class="link mobile mb8">
        <div class="text">Download the app</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <div class="download desktop">
      <div class="side-by-side">
        <img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-qr-code-borderless.webp" alt="" width="100.33" height="100.33">
        <div class="highlight">
          <img class="logo" src="https://route.com/wp-content/themes/route/assets/svg/routeLogoBlack.svg" width="85.85" height="15.61">
          <span class="reviewss">300K+ 5-star reviews</span>
          <div class="side-by-side imgs">
            <a href="https://get.route.com/gibK/bspou3k7" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-apple-app-store.webp" alt="" width="95.87" height="31.21"></a>
            <a href="https://get.route.com/gibK/r79hyb0w" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-google-play-store.webp" alt="" width="95.47" height="31.21"></a>
          </div>
        </div>
      </div>
      <div class="break"></div>
      <div class="flex">
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/upArrowBlack.svg" width="10.35" height="8.4">
        <span class="text">Scan to download the free app</span>
      </div>
    </div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="firstname" class="c-form-popup__label text">
      <input tracking="nav-form__firstname" type="text" name="firstname" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">First name</span>
    </label>
    <div class="c-form-popup__error" data-for="firstname" aria-live="polite"></div>
  </div>
  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="lastname" class="c-form-popup__label text">
      <input tracking="nav-form__lastname" type="text" name="lastname" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Last name</span>
    </label>
    <div class="c-form-popup__error" data-for="lastname" aria-live="polite"></div>
  </div>
  <div class="c-form-popup__field-wrapper  w50 text forked--merchant forked">
    <label for="phone" class="c-form-popup__label text">
      <input tracking="nav-form__phone" type="tel" name="phone" class="c-form-popup__field text" placeholder=" ">
      <span class="c-form-popup__span text">Phone</span>
    </label>
    <div class="c-form-popup__error" data-for="phone" aria-live="polite"></div>
  </div>
  <div class="w50 text c-form-popup__field-wrapper forked--merchant forked">
    <label for="annual_sales_volume" class="c-form-popup__label text">
      <select tracking="nav-form__annual_sales_volume" required="" class="c-form-popup__field select" name="annual_sales_volume" val="">
        <option selected="selected" disabled="" value="">Annual sales volume</option>
        <option value="Less than $500,000">Less than $500,000</option>
        <option value="$500,000 - $4,999,999">$500,000 - $4,999,999</option>
        <option value="$5,000,000 - $9,999,999">$5,000,000 - $9,999,999</option>
        <option value="$10,000,000 - $100,000,000">$10,000,000 - $100,000,000</option>
        <option value="More than $100,000,000">More than $100,000,000</option>
      </select>
      <span class="c-form-popup__span text select">Annual sales volume</span>
    </label>
    <div class="c-form-popup__error" data-for="annual_sales_volume" aria-live="polite"></div>
  </div>
  <div class="c-form-popup__field-wrapper text forked--merchant forked">
    <label for="website" class="c-form-popup__label text">
      <input tracking="nav-form__website" type="text" name="website" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Store URL</span>
    </label>
    <div class="c-form-popup__error" data-for="website" aria-live="polite"></div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text forked--merchant forked">
    <label for="how_did_you_hear_about_us_" class="c-form-popup__label text">
      <input tracking="nav-form__how_did_you_hear_about_us_" type="text" name="how_did_you_hear_about_us_" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">How did you hear about us?</span>
    </label>
    <div class="c-form-popup__error" data-for="how_did_you_hear_about_us_" aria-live="polite"></div>
  </div>
  <div class="break"></div>
  <div class="hs_utm_source hs-utm_source hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_source-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Source"
      for="utm_source-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Source</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_source" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_utm_medium hs-utm_medium hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_medium-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Medium"
      for="utm_medium-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Medium</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_medium" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_utm_campaign hs-utm_campaign hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_campaign-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Campaign"
      for="utm_campaign-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Campaign</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_campaign" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_utm_content hs-utm_content hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_content-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Content"
      for="utm_content-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Content</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_content" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_utm_term hs-utm_term hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_term-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Term"
      for="utm_term-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Term</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_term" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_last_offer hs-last_offer hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Offer"
      for="last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Offer</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="last_offer" class="hs-input" type="hidden" value="Demo"></div>
  </div>
  <div class="hs_first_page_seen__c hs-first_page_seen__c hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-first_page_seen__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your First Page Seen"
      for="first_page_seen__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>First Page Seen</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="first_page_seen__c" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_conversion_page__c hs-conversion_page__c hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-conversion_page__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Conversion Page"
      for="conversion_page__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Conversion Page</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="conversion_page__c" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_gclid hs-gclid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-gclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your GCLID2"
      for="gclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>GCLID2</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="gclid" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_msclkid hs-msclkid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-msclkid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your MSCLKID2"
      for="msclkid-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>MSCLKID2</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="msclkid" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_fbclid hs-fbclid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-fbclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your FBCLID2"
      for="fbclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>FBCLID2</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="fbclid" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_salesforce_sync hs-salesforce_sync hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-salesforce_sync-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Salesforce Sync"
      for="salesforce_sync-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Salesforce Sync</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="salesforce_sync" class="hs-input" type="hidden" value="Wait"></div>
  </div>
  <!-- <input name="hs_context" type="hidden" value="{&quot;pageUrl&quot;:&quot;https://therouteappdev.local/&quot;,&quot;pageTitle&quot;:&quot;Route: Track Everything In One Place&quot;,&quot;userAgent&quot;:&quot;Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36&quot;,&quot;timestamp&quot;:1666296696091,&quot;originalEmbedContext&quot;:{&quot;portalId&quot;:&quot;6898498&quot;,&quot;formId&quot;:&quot;4b4983b1-25f1-465f-a570-c3cb2510f6d7&quot;,&quot;region&quot;:&quot;na1&quot;,&quot;isBuilder&quot;:false,&quot;isTestPage&quot;:false,&quot;pageTitle&quot;:&quot;Route: Track Everything In One Place&quot;,&quot;pageUrl&quot;:&quot;https://therouteappdev.local/&quot;,&quot;userAgent&quot;:&quot;Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36&quot;},&quot;correlationId&quot;:&quot;5fab58e5-b5df-4d02-b21c-95f7e1b9e1e3&quot;,&quot;lang&quot;:&quot;en&quot;,&quot;clonedFromForm&quot;:&quot;2c2fb585-2785-453b-82a9-81981fffe2e0&quot;,&quot;renderRawHtml&quot;:&quot;true&quot;,&quot;embedAtTimestamp&quot;:&quot;1666296685682&quot;,&quot;formDefinitionUpdatedAt&quot;:&quot;1666294896156&quot;,&quot;__hsfp&quot;:2141608044,&quot;__hssc&quot;:&quot;110408858.3.1666295654125&quot;,&quot;__hstc&quot;:&quot;110408858.1e0fd99fd3b645e63852cb0ffd32e7d1.1666128030241.1666210433570.1666295654125.3&quot;,&quot;contentType&quot;:&quot;standard-page&quot;,&quot;hutk&quot;:&quot;1e0fd99fd3b645e63852cb0ffd32e7d1&quot;,&quot;renderedFieldsIds&quot;:[&quot;firstname&quot;,&quot;lastname&quot;,&quot;email&quot;,&quot;phone&quot;,&quot;website&quot;,&quot;annual_sales_volume&quot;,&quot;are_you_a_merchant_or_a_shopper_&quot;,&quot;which_route_plan_would_you_like_a_demo_of_&quot;,&quot;would_you_like_to_see_a_demo_of_green_package_protection_&quot;,&quot;utm_source&quot;,&quot;utm_medium&quot;,&quot;utm_campaign&quot;,&quot;utm_content&quot;,&quot;utm_term&quot;,&quot;last_offer&quot;,&quot;first_page_seen__c&quot;,&quot;conversion_page__c&quot;,&quot;gclid&quot;,&quot;msclkid&quot;,&quot;fbclid&quot;,&quot;salesforce_sync&quot;],&quot;captchaStatus&quot;:&quot;NOT_APPLICABLE&quot;,&quot;isInsideCrossOriginFrame&quot;:false,&quot;source&quot;:&quot;forms-embed-1.2212&quot;,&quot;sourceName&quot;:&quot;forms-embed&quot;,&quot;sourceVersion&quot;:&quot;1.2212&quot;,&quot;sourceVersionMajor&quot;:&quot;1&quot;,&quot;sourceVersionMinor&quot;:&quot;2212&quot;}"> --><input
    type="hidden" id="c-form-popup__modal--nav" name="c-form-popup__modal--nav" value="9022bc7acd"><input type="hidden" name="_wp_http_referer" value="/">
  <div class="recaptcha_notice" id="recaptcha_notice"> This site is protected by reCAPTCHA, and the Google <a class="link" href="https://policies.google.com/privacy">Privacy Policy</a> and
    <a class="link" href="https://policies.google.com/terms">Terms of Service</a> apply. </div>
  <input type="submit" name="submit" value="Request Demo" class="c-form-popup__submit" tracking="default-form__submit" disabled="">
</form>

<form id="formPopupDefault--default" class="c-form-popup" tracking="default-form__form" novalidate="">
  <span id="server-side-error" class="server-error">Oops -- something went wrong.<br>Let’s give this another try. <span id="try-again--default" class="try-again">Try again</span></span>
  <div class="c-form-popup__heading">
    <h2 class="c-form-popup__heading--main"> One more step </h2>
    <h3 class="c-form-popup__heading--sub"> See how Route can help your business </h3>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text">
    <label for="email" class="c-form-popup__label text">
      <input id="form__business_email_modal" tracking="default-form__email" type="email" name="email" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Business email</span>
    </label>
    <div class="c-form-popup__error" data-for="email" aria-live="polite"></div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper radio mb0">
    <legend class="c-form-popup__legend">Are you a merchant or a shopper?</legend>
    <div class="break"></div>
    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_1">
      <input tracking="default-form__are_you_a_merchant_or_a_shopper_1" type="radio" required="" class="c-form-popup__field radio" name="are_you_a_merchant_or_a_shopper_" id="are_you_a_merchant_or_a_shopper_1--default" value="Merchant">
      <span class="c-form-popup__span radio">Merchant</span>
    </label>
    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_2">
      <input tracking="default-form__are_you_a_merchant_or_a_shopper_2" type="radio" required="" class="c-form-popup__field radio" name="are_you_a_merchant_or_a_shopper_" id="are_you_a_merchant_or_a_shopper_2--default" value="Shopper">
      <span class="c-form-popup__span radio">Shopper</span>
    </label>
    <div class="break"></div>
    <span class="c-form-popup__error radio" data-for="are_you_a_merchant_or_a_shopper_" aria-live="polite"></span>
  </div>
  <div class="break"></div>
  <script>
    function getScreenName() {
      return window.location.pathname.toString();
    }

    function getDevicePlatform() {
      return /(tablet|ipad|playbook|silk)|(android(?!.*mobi))/i.test(window.navigator.userAgent) ? 'tablet' : /Mobile|Android|iP(hone|od)|IEMobile|BlackBerry|Kindle|Silk-Accelerated|(hpw|web)OS|Opera M(obi|ini)/.test(window.navigator.userAgent) ?
        'mobile' : 'desktop';
    }

    function sendEvent(e, t) {
      mParticle.logEvent(e, mParticle.EventType.Other, t);
    }

    function logMerchantButtonTappedEvent(email) {
      sendEvent("Dotcom-DemoLeadForm-Merchant-Button-Tapped", {
        'screen_name': getScreenName(),
        'device_platform': getDevicePlatform(),
        'email_address': email,
        'demoleadform_version': 2,
      })
    }
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  <div class="c-form-popup__shopper-links forked--shopper forked">
    <div class="heading desktop"> Quick Links </div>
    <a href="https://claims.route.com" class="link">
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        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://shoppers.help.route.com" class="link">
        <div class="text">Get help</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://get.route.com/lXOi/rqq58xob" class="link mobile mb8">
        <div class="text">Download the app</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <div class="download desktop">
      <div class="side-by-side">
        <img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-qr-code-borderless.webp" alt="" width="100.33" height="100.33">
        <div class="highlight">
          <img class="logo" src="https://route.com/wp-content/themes/route/assets/svg/routeLogoBlack.svg" width="85.85" height="15.61">
          <span class="reviewss">300K+ 5-star reviews</span>
          <div class="side-by-side imgs">
            <a href="https://get.route.com/gibK/bspou3k7" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-apple-app-store.webp" alt="" width="95.87" height="31.21"></a>
            <a href="https://get.route.com/gibK/r79hyb0w" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-google-play-store.webp" alt="" width="95.47" height="31.21"></a>
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        </div>
      </div>
      <div class="break"></div>
      <div class="flex">
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/upArrowBlack.svg" width="10.35" height="8.4">
        <span class="text">Scan to download the free app</span>
      </div>
    </div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="firstname" class="c-form-popup__label text">
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      <span class="c-form-popup__span text">First name</span>
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  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="lastname" class="c-form-popup__label text">
      <input tracking="default-form__lastname" type="text" name="lastname" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Last name</span>
    </label>
    <div class="c-form-popup__error" data-for="lastname" aria-live="polite"></div>
  </div>
  <div class="c-form-popup__field-wrapper  w50 text forked--merchant forked">
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    <div class="c-form-popup__error" data-for="phone" aria-live="polite"></div>
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  <div class="w50 text c-form-popup__field-wrapper forked--merchant forked">
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        <option selected="selected" disabled="" value="">Annual sales volume</option>
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        <option value="$500,000 - $4,999,999">$500,000 - $4,999,999</option>
        <option value="$5,000,000 - $9,999,999">$5,000,000 - $9,999,999</option>
        <option value="$10,000,000 - $100,000,000">$10,000,000 - $100,000,000</option>
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  <div class="c-form-popup__field-wrapper text forked--merchant forked">
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    <div class="c-form-popup__error" data-for="website" aria-live="polite"></div>
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  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text forked--merchant forked">
    <label for="how_did_you_hear_about_us_" class="c-form-popup__label text">
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    <div class="c-form-popup__error" data-for="how_did_you_hear_about_us_" aria-live="polite"></div>
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  <div class="break"></div>
  <div class="hs_utm_source hs-utm_source hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_source-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Source"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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      for="utm_medium-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Medium</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
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    <legend class="hs-field-desc" style="display: none;"></legend>
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  <div class="hs_utm_term hs-utm_term hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_term-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Term"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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  <div class="hs_last_offer hs-last_offer hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Offer"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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  <div class="hs_first_page_seen__c hs-first_page_seen__c hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-first_page_seen__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your First Page Seen"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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    <legend class="hs-field-desc" style="display: none;"></legend>
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  <div class="hs_gclid hs-gclid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-gclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your GCLID2"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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  </div>
  <div class="hs_msclkid hs-msclkid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-msclkid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your MSCLKID2"
      for="msclkid-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>MSCLKID2</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
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  <div class="hs_fbclid hs-fbclid hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-fbclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your FBCLID2"
      for="fbclid-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>FBCLID2</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="fbclid" class="hs-input" type="hidden" value=""></div>
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  <div class="hs_salesforce_sync hs-salesforce_sync hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-salesforce_sync-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Salesforce Sync"
      for="salesforce_sync-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Salesforce Sync</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
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    <a class="link" href="https://policies.google.com/terms">Terms of Service</a> apply. </div>
  <input type="submit" name="submit" value="Request Demo" class="c-form-popup__submit" tracking="default-form__submit" disabled="">
</form>

<form id="formPopupDefault--basic" class="c-form-popup" tracking="basic-form__form" novalidate="">
  <span id="server-side-error" class="server-error">Oops -- something went wrong.<br>Let’s give this another try. <span id="try-again--basic" class="try-again">Try again</span></span>
  <div class="c-form-popup__heading">
    <h2 class="c-form-popup__heading--main"> One more step </h2>
    <h3 class="c-form-popup__heading--sub"> See how Route can help your business </h3>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text">
    <label for="email" class="c-form-popup__label text">
      <input id="form__business_email_modal" tracking="basic-form__email" type="email" name="email" class="c-form-popup__field text" placeholder=" " required="">
      <span class="c-form-popup__span text">Business email</span>
    </label>
    <div class="c-form-popup__error" data-for="email" aria-live="polite"></div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper radio mb0">
    <legend class="c-form-popup__legend">Are you a merchant or a shopper?</legend>
    <div class="break"></div>
    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_1">
      <input tracking="basic-form__are_you_a_merchant_or_a_shopper_1" type="radio" required="" class="c-form-popup__field radio" name="are_you_a_merchant_or_a_shopper_" id="are_you_a_merchant_or_a_shopper_1--basic" value="Merchant">
      <span class="c-form-popup__span radio">Merchant</span>
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    <label class="c-form-popup__label radio" for="are_you_a_merchant_or_a_shopper_2">
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  <div class="break"></div>
  <script>
    function getScreenName() {
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    function getDevicePlatform() {
      return /(tablet|ipad|playbook|silk)|(android(?!.*mobi))/i.test(window.navigator.userAgent) ? 'tablet' : /Mobile|Android|iP(hone|od)|IEMobile|BlackBerry|Kindle|Silk-Accelerated|(hpw|web)OS|Opera M(obi|ini)/.test(window.navigator.userAgent) ?
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    function sendEvent(e, t) {
      mParticle.logEvent(e, mParticle.EventType.Other, t);
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    function logMerchantButtonTappedEvent(email) {
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        'device_platform': getDevicePlatform(),
        'email_address': email,
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  <div class="c-form-popup__shopper-links forked--shopper forked">
    <div class="heading desktop"> Quick Links </div>
    <a href="https://claims.route.com" class="link">
        <div class="text">File a claim</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://shoppers.help.route.com" class="link">
        <div class="text">Get help</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://get.route.com/lXOi/rqq58xob" class="link mobile mb8">
        <div class="text">Download the app</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <div class="download desktop">
      <div class="side-by-side">
        <img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-qr-code-borderless.webp" alt="" width="100.33" height="100.33">
        <div class="highlight">
          <img class="logo" src="https://route.com/wp-content/themes/route/assets/svg/routeLogoBlack.svg" width="85.85" height="15.61">
          <span class="reviewss">300K+ 5-star reviews</span>
          <div class="side-by-side imgs">
            <a href="https://get.route.com/gibK/bspou3k7" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-apple-app-store.webp" alt="" width="95.87" height="31.21"></a>
            <a href="https://get.route.com/gibK/r79hyb0w" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-google-play-store.webp" alt="" width="95.47" height="31.21"></a>
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        </div>
      </div>
      <div class="break"></div>
      <div class="flex">
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/upArrowBlack.svg" width="10.35" height="8.4">
        <span class="text">Scan to download the free app</span>
      </div>
    </div>
  </div>
  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="firstname" class="c-form-popup__label text">
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      <span class="c-form-popup__span text">First name</span>
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  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
    <label for="lastname" class="c-form-popup__label text">
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      <span class="c-form-popup__span text">Last name</span>
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  <div class="c-form-popup__field-wrapper  w50 text forked--merchant forked">
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  <div class="w50 text c-form-popup__field-wrapper forked--merchant forked">
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        <option selected="selected" disabled="" value="">Annual sales volume</option>
        <option value="Less than $500,000">Less than $500,000</option>
        <option value="$500,000 - $4,999,999">$500,000 - $4,999,999</option>
        <option value="$5,000,000 - $9,999,999">$5,000,000 - $9,999,999</option>
        <option value="$10,000,000 - $100,000,000">$10,000,000 - $100,000,000</option>
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  <div class="hs_last_offer hs-last_offer hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Offer"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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<form id="formPopupDefault--pro" class="c-form-popup" tracking="pro-form__form" novalidate="">
  <span id="server-side-error" class="server-error">Oops -- something went wrong.<br>Let’s give this another try. <span id="try-again--pro" class="try-again">Try again</span></span>
  <div class="c-form-popup__heading">
    <h2 class="c-form-popup__heading--main"> One more step </h2>
    <h3 class="c-form-popup__heading--sub"> See how Route can help your business </h3>
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  <div class="c-form-popup__shopper-links forked--shopper forked">
    <div class="heading desktop"> Quick Links </div>
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  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
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<form id="formPopupDefault--custom" class="c-form-popup" tracking="custom-form__form" novalidate="">
  <span id="server-side-error" class="server-error">Oops -- something went wrong.<br>Let’s give this another try. <span id="try-again--custom" class="try-again">Try again</span></span>
  <div class="c-form-popup__heading">
    <h2 class="c-form-popup__heading--main"> One more step </h2>
    <h3 class="c-form-popup__heading--sub"> See how Route can help your business </h3>
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  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text">
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  <div class="c-form-popup__field-wrapper radio mb0">
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  <div class="c-form-popup__shopper-links forked--shopper forked">
    <div class="heading desktop"> Quick Links </div>
    <a href="https://claims.route.com" class="link">
        <div class="text">File a claim</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
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    <a href="https://shoppers.help.route.com" class="link">
        <div class="text">Get help</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
    </a>
    <a href="https://get.route.com/lXOi/rqq58xob" class="link mobile mb8">
        <div class="text">Download the app</div>
        <img class="icon" src="https://route.com/wp-content/themes/route/assets/svg/rightArrowBlack.svg" width="24" height="24">
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    <div class="download desktop">
      <div class="side-by-side">
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        <div class="highlight">
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            <a href="https://get.route.com/gibK/bspou3k7" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-apple-app-store.webp" alt="" width="95.87" height="31.21"></a>
            <a href="https://get.route.com/gibK/r79hyb0w" target="_blank"><img src="https://route.com/wp-content/themes/route/assets/imgs/download-route-google-play-store.webp" alt="" width="95.47" height="31.21"></a>
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  <div class="break"></div>
  <div class="c-form-popup__field-wrapper text w50 forked--merchant forked">
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        <option value="$5,000,000 - $9,999,999">$5,000,000 - $9,999,999</option>
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        <option value="Pro">Pro</option>
        <option selected="selected" value="Custom">Custom</option>
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      <span class="c-form-popup__span text select">Select a Route Plan to Demo</span>
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    <legend class="hs-field-desc" style="display: none;"></legend>
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    <div class="input"><input name="utm_term" class="hs-input" type="hidden" value=""></div>
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  <div class="hs_last_offer hs-last_offer hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your Last Offer"
      for="last_offer-4b4983b1-25f1-465f-a570-c3cb2510f6d7"><span>Last Offer</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="last_offer" class="hs-input" type="hidden" value="Demo"></div>
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  <div class="hs_first_page_seen__c hs-first_page_seen__c hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-first_page_seen__c-4b4983b1-25f1-465f-a570-c3cb2510f6d7" class="" placeholder="Enter your First Page Seen"
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    <legend class="hs-field-desc" style="display: none;"></legend>
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Save My Preferences Accept All

Announcing Route's $40M Series C.

Read more here

 * Business
 * Shoppers

Book Demo
 * Products
 * Resources
 * Pricing

Sign In Sign In Book Demo
 * Business
 * Shoppers

 * Products
    * Business
    * Shoppers
   
   Back
   Products
    * Shipping Protection
    * Package Tracking
    * Sustainable Shipping
    * Extend Lifetime Value
    * 
   
   What's New
   
   View all updates
   
   
   FILE FASTER WITH ROUTE’S ZENDESK INTEGRATION.
   
   The Route team is excited to announce a new integration with Zendesk. With
   this integration, customer support teams can see and file claims for lost,
   damaged, or stolen orders on behalf of their shoppers from within Zendesk –
   saving them valuable time and energy. Must have an active Zendesk
   subscription to use. Download the Route […]
   
   Learn More
   
   
   EXTENDED CLAIMS WINDOW FOR INCREASED CONVENIENCE.
   
   We have extended the window for filing claims from 15 days to 30 days. This
   change is designed with convenience in mind, giving your customers additional
   flexibility, and your team more time to ensure claims are processed
   efficiently. Now, your customers can file claims for a lost, stolen, or
   damaged package up to 30 days […]
   
   Learn More

 * Resources
    * Business
    * Shoppers
   
   Back
   Resources
    * Product Updates
    * Case Studies
    * Blog
    * Partnerships
    * Integrations
    * Security
    * Compliance

 * Pricing

 * Shipping Protection
 * Package Tracking
 * Sustainable Shipping
 * Extend Lifetime Value
 * 

Protect
Lost, stolen, or damaged packages create unhappy customers. Protect your
customer’s orders every step of the way and provide instant issue resolution.
Learn more
Trusted by 13k+ Merchants.Install now
Trusted by 13k+ Merchants.Install now


ROUTE SHOPPERS

Sign in to track all your packages in one place.


NEED HELP WITH YOUR ORDER?

Support, refunds and replacements.

Protected

Carbon Neutral


ROUTE MERCHANTS

Sign into your merchant portal.



PROTECT
TRACK
RETAIN
DELIVER
WHAT MATTERS.

The post purchase solution trusted
by 13,000 leading brands.


Get a demo



DELIVER PREMIUM EXPERIENCES THAT KEEP CUSTOMERS COMING BACK.

Shipping issues happen. With Route, your customers get instant resolutions and
world-class support — turning negative experiences into opportunities to build
loyalty.


97 %

Customer satisfaction


1 M

Tickets resolved


HOW ROUTE WORKS —


ROUTE PROTECTS BRANDS AND THEIR CUSTOMERS.

With licensed shipping protection, fast issue resolution, package tracking,
product recommendations, and carbon neutral shipping.

Shipping Protection


PEACE OF MIND WITH EVERY PURCHASE.

Shipping protection at checkout gives your customers confidence that they're
covered in case their package is damaged in transit, stolen, or doesn't arrive.

Get a demo Learn more

150M

Orders protected

$15B

Protected merchandise

Issue Resolution


WHEN SHIPPING GOES WRONG, ROUTE MAKES IT RIGHT.

Don't let shipping issues impact your bottom line or amass in your support
queue. Customers can file claims and get resolutions in minutes — paid by us.

Get a demo Learn more

$99M

Claims paid

$8M

Protected for brands in fraudulent claims

Package Tracking


MORE ANTICIPATION.
LESS "WHERE'S MY ORDER?"

Order inquiries tie up support teams. Reduce tickets and show customers their
orders in one place with tracking on the app, web, email, and SMS.

Get a demo Learn more

700M

Tracked packages

10X

Increase in customer engagement

Product Recommendations


RECOMMEND THE PRODUCTS YOUR CUSTOMERS WILL LOVE.

Route's AI-powered engine serves tailored product recommendations at every
tracking touchpoint — helping customers discover and buy more from your brand.

Get a demo Learn more

20%

Increase in customer Lifetime Value

$1M

Incremental sales revenue for brands

Carbon Neutral Shipping


OFFSET THE CARBON IMPACT
OF EACH ORDER.

Build loyalty, reduce the environmental impact of online shopping, and empower
customers to protect the planet with carbon neutral shipping.

Get a demo Learn more

34%

Increase in customer loyalty

92%

Trust in eco-friendly brands


SEE EVERYTHING ROUTE HAS TO GROW YOUR BUSINESS.

Route offers shipping protection, fast issue resolution, package tracking,
product recommendations, and carbon neutral shipping.

Get a demo Learn more




LEADING BRANDS LOVE ROUTE.


JING GAO

Founder & CEO of Fly By Jing



As we grow and scale Fly by Jing, it's just really great to know that Route is
providing peace of mind for both our team and our customers.

2:01



2:45



1:40


Explore more testimonials
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ONLINE SHOPPERS TRUST ROUTE.


Explore more reviews


SUZANNE S.

Shopper · Route Customer



I wasn’t sure about paying for shipping insurance but when only half of my order
showed up, I logged in, and Route quickly resolved the issue in less than an
hour. Shipping insurance definitely came in handy!


ALEXANDRA C.

Shopper · Route Customer



Thank you so much. I was mentally preparing to spend days, if not weeks, dealing
with this issue-- and you got it done in less than 10 minutes. You’re amazing!


CARMEN O.

Shopper · Route Customer



The box that contained my products for my business was wet and crushed. I had
some items that were ruined. I emailed and was assisted right away with an email
that my products that were damaged will be replaced.


CONNECT YOUR ONLINE STORE.

Get started quickly with direct integrations
to the leaders in commerce.

Get started Learn more



WHICH PLAN IS RIGHT FOR YOUR BUSINESS?


BASIC

Offer immersive package tracking preferred by millions of engaged shoppers.

 * Immersive Package Tracking
 * Carbon Neutral Shipping on some orders
 * 24/7 customer support on order issues

Starting at

$0

Get started


PRO

Optimize your customer experience across the entire post-purchase journey

Everything in Basic, and:

 * Product Recommendations
 * Carbon Neutral Shipping on all orders
 * Klaviyo Integration

Starting at

$349

Get started


CUSTOM

Tailor your Route configuration to fit your needs. For merchants with 10k+
orders/mo.

Everything in Pro, and:

 * Tracking API and webhooks
 * A la Carte Pricing for Features

Custom Pricing

Get started

DON'T JUST TAKE OUR WORD FOR IT.

See for yourself how our post-purchase experience platform works.


Book Demo
 * Instagram

FOR SHOPPERS

   
 * Track your Package
 * Customer Support
 * Download Route
 * File A Claim

FOR MERCHANTS

 * Track
 * Protect
 * Engage
 * Carbon Neutral Shipping
 * Merchant Support
 * Merchant Login

RESOURCES

 * Product Updates
 * Blog
 * Careers
 * Partners
 * Developers
 * Compliance
 * Security
 * Terms and Conditions
 * Privacy
 * Data Processing Addendum

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ONE MORE STEP


SEE HOW ROUTE CAN HELP YOUR BUSINESS


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Last name

Phone

Annual sales volume Less than $500,000 $500,000 - $4,999,999 $5,000,000 -
$9,999,999 $10,000,000 - $100,000,000 More than $100,000,000 Annual sales volume

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Annual sales volume Less than $500,000 $500,000 - $4,999,999 $5,000,000 -
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Annual sales volume Less than $500,000 $500,000 - $4,999,999 $5,000,000 -
$9,999,999 $10,000,000 - $100,000,000 More than $100,000,000 Annual sales volume

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300K+ 5-star reviews


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First name

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Phone

Annual sales volume Less than $500,000 $500,000 - $4,999,999 $5,000,000 -
$9,999,999 $10,000,000 - $100,000,000 More than $100,000,000 Annual sales volume

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GCLID2

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Salesforce Sync

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ONE MORE STEP


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Merchant Shopper


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File a claim
Get help
Download the app
300K+ 5-star reviews


Scan to download the free app

First name

Last name

Phone

Annual sales volume Less than $500,000 $500,000 - $4,999,999 $5,000,000 -
$9,999,999 $10,000,000 - $100,000,000 More than $100,000,000 Annual sales volume

Store URL


How did you hear about us?


Select a Route Plan to Demo Basic Pro Custom Select a Route Plan to Demo

Last Source

Last Medium

Last Campaign

Last Content

Last Term

Last Offer

First Page Seen

Conversion Page

GCLID2

MSCLKID2

FBCLID2

Salesforce Sync

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