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Legal Information



PRIVACY CENTER


PRIVACY AT PROGRESS

Progress Software Corporation, together with all of its subsidiaries and
affiliates, (“Progress Software”, “we”, “us”, “our” or the “Company”) is
committed to protecting the privacy of individuals who visit the Company’s web
sites, individuals who register to use our services, and individuals who
register to attend the Company’s corporate events.

You can learn more about Progress’ commitment to privacy and data security by
reading the following:

 * Privacy Policy
 * Cookie Policy
 * Supplemental Privacy Notice for Residents of California and other US states
 * HIPAA FAQs


PRIVACY HIGHLIGHTS

Important information

 * Progress’ full Privacy Policy contains more information about the Company’s
   privacy practices.
 * Progress implemented technical and organizational measures to ensure HIPAA
   compliance and operates in secure computing environments in its corporate
   offices, development environments, and production cloud products. Progress
   audits its security solutions and processes annually to maintain SOC2 and
   HIPAA validation. For more information about Progress’ HIPAA practices, click
   here.
 * Progress Software implemented measures to address the requirements of the
   California Consumer Privacy Act (CCPA) as amended by the California Privacy
   Rights act and its regulations.
 * Progress Software makes available to the customers who determine that under
   the applicable End User License Agreement (EULA) or Terms of Service will
   supply us with personal data to be processed on their behalf and/or as a
   service provider, a pre-signed Data Processing Addendum (DPA) for mutual
   execution. The DPA addresses the requirements of Art. 28 of General Data
   Protection Regulation (GDPR), UK GDPR, Brazilian Federal Law 13,709 ("LGPD"),
   CCPA, Swiss Data Protection Law and incorporates the new set of Standard
   Contractual Clauses adopted by the European Commission for international data
   transfers as well as the UK Data Transfer Addendum (“UK DTA”) issued by the
   Commissioner under S119A(1) Data Protection Act 2018., in each case as may be
   amended, superseded or replaced from time to time.

Progress is Committed to Protecting Your Personal Information

Personal Information Collection

 * Progress may collect, process, and retain information about you when you
   visit our websites or use our products or services.
 * If you choose to participate in the Progress Community, you may choose to
   provide us with additional information such as a photo, social media
   profiles, areas of expertise, and other information. We may combine other
   publicly available information related to the organization from which you
   work for with the information that you provide to us.
 * Progress and our service providers may observe your activities, interactions,
   preferences, transactional information, and other computer and connection
   information (such as IP address) relating to your use of our websites and our
   products or services. This may be on a personal (with your consent) or
   non-personal basis.
 * We may also use log files, cookies and similar technologies to collect
   information about the pages you view, links you click on, and other actions
   you may take when accessing our websites, products, services, or emails.

How information about you will be used

Progress Software may use the information we collect about you to:

 * Provide you with the websites and any support you may request;
 * Respond to your inquiries or fulfill your requests;
 * Diagnose website technical problems;
 * Send you information that we believe may be of interest to you, such as
   product announcements, newsletters, educational materials, and upcoming
   events;
 * Send you administrative information such as notices related to product,
   service, or policy changes;
 * Understand how our websites, products, and services are being used;
 * Personalize your experience on our websites and present products or features
   that are tailored to your interests; and
 * Prevent, detect, mitigate, and investigate fraudulent or illegal activity.

Sharing your data

 * Unless described in the full Privacy Policy, Progress does not share, sell,
   rent, or trade personal information with third parties for their promotional
   purposes.

Data Processing

 * Personal information collected by Progress may be stored and processed in the
   United States or in any other country where Progress or its affiliates,
   subsidiaries or third-party service providers maintain facilities. When you
   opt-in and provide personal information to Progress, you acknowledge the
   processing and transfer of your information within the United States and
   around the world.

Communication Preferences

 * All Marketing emails from Progress will contain a link to the Progress
   Preference Center where you can control which email communications you
   receive from us.
 * For additional information about requests to access, change or delete your
   information, please click here.

Information Retention

 * We will retain your information for as long as your account is active or as
   needed to provide you services. If you wish to cancel your account or request
   that we no longer use your information to provide you services, please refer
   to the Contact Us section below.
 * We will respond to your request within a reasonable time.
 * We may need to retain and use your information as necessary to comply with
   our legal obligations, resolve disputes, and enforce our agreements.



CONTACT US

If you have comments or questions about this Policy, you may contact us by mail
e-mail (Privacy@progress.com) or by regular mail at:

PSC Data Protection Office
15 Wayside Rd, Suite 400
Burlington, MA 01803
USA 

LEARN MORE

 * Privacy Center
 * Privacy Policy
 * California Resident Privacy Notice
 * Cookie Policy
 * Candidate Privacy Notice
 * GDPR Data Subject Access Request
 * GDPR Data Processing Agreement
 * HIPAA Compliance FAQs
 * Impressum
 * Documentation Copyright
 * Candidate Privacy Notice for California Residents

LEARN MORE

Trademarks Use Policy


CONTACT INFORMATION

PRIVACY

Questions about Progress’ privacy practices and how we handle your personal data

privacy@progress.com

COPYRIGHTS

Use of Progress Software copyrighted materials or notice of copyright
infringement

copyrights@progress.com

TRADEMARKS

Questions about or requests to use Progress Software trademarks, logos or
branding

trademarks@progress.com

GENERAL LEGAL

legal@progress.com

GOVERNANCE

bod@progress.com

SECURITY

Questions about Security, Privacy, Compliance and Due Diligence

security@progress.com
Progress

Copyright © 2023 Progress Software Corporation and/or its subsidiaries or
affiliates.
All Rights Reserved.

Progress, Telerik, Ipswitch, Chef, Kemp, Flowmon, MarkLogic, Semaphore and
certain product names used herein are trademarks or registered trademarks of
Progress Software Corporation and/or one of its subsidiaries or affiliates in
the U.S. and/or other countries. Any other trademarks contained herein are the
property of their respective owners. See Trademarks for appropriate markings.

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of Conduct Careers Offices
Do Not Sell or Share My Personal Information
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WE VALUE YOUR PRIVACY



Cookies help make your experience on our website better. We use cookies to
personalize content, provide features and analyze our web traffic. Some of these
cookies also help improve and track our promotional and marketing efforts. To
see the full list of cookies and learn more please see our Cookie Policy.



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PRIVACY PREFERENCE CENTER




YOUR PRIVACY

YOUR PRIVACY

When you visit any web site, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalised web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information


 * STRICTLY NECESSARY COOKIES
   
   STRICTLY NECESSARY COOKIES
   
   Always Active
   Strictly Necessary Cookies
   
   These cookies are necessary for the website to function and cannot be
   switched off in our systems. They are usually only set in response to actions
   made by you which amount to a request for services, such as setting your
   privacy preferences, logging in or filling in forms.    You can set your
   browser to block or alert you about these cookies, but some parts of the site
   will not then work. These cookies do not store any personally identifiable
   information.
   
   Cookies Details‎


 * PERFORMANCE COOKIES
   
   PERFORMANCE COOKIES
   
   Performance Cookies
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site.    All
   information these cookies collect is aggregated and therefore anonymous. If
   you do not allow these cookies we will not know when you have visited our
   site, and will not be able to monitor its performance.
   
   Cookies Details‎


 * FUNCTIONAL COOKIES
   
   FUNCTIONAL COOKIES
   
   Functional Cookies
   
   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.
   
   Cookies Details‎


 * TARGETING COOKIES
   
   TARGETING COOKIES
   
   Targeting Cookies
   
   These cookies may be set through our site by our advertising partners. They
   may be used by those companies to build a profile of your interests and show
   you relevant adverts on other sites.    They do not store directly personal
   information, but are based on uniquely identifying your browser and internet
   device. If you do not allow these cookies, you will experience less targeted
   advertising.
   
   Cookies Details‎

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