www.healthliteracysolutions.org
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Submitted URL: https://r20.rs6.net/tn.jsp?f=001DZawqDCDflkKu8bmJddIHMBehR68g8xZjXPynxw1WqOWNRtbJcpVj_Nj6rRP-2kYTgEXdzL15HDQtfhR4I_A...
Effective URL: https://www.healthliteracysolutions.org/learning-lab/certificate-program
Submission: On January 05 via api from US — Scanned from DE
Effective URL: https://www.healthliteracysolutions.org/learning-lab/certificate-program
Submission: On January 05 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST ./certificate-program
<form method="post" action="./certificate-program" onsubmit="javascript:return WebForm_OnSubmit();" id="MasterPageForm" class="form">
<div class="aspNetHidden">
<input type="hidden" name="ScriptManager1_TSM" id="ScriptManager1_TSM" value="">
<input type="hidden" name="StyleSheetManager1_TSSM" id="StyleSheetManager1_TSSM" value="">
<input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="">
<input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
value="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<h1>Certificate Program</h1>
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<div class="container"><span style="font-size: 11pt;"><a href="https://www.healthliteracysolutions.org">Home</a> > Learning Lab > <span style="color: #d37d4f;">Certificate Program<br></span></span></div>
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<h5>Health Literacy Specialist Certificate Program</h5>
<br>
<p>Whether you’re new to the healthcare field or have years of experience, this certificate program will <strong>enhance your health literacy knowledge and ability to complete tasks in your work
environment</strong>.<br><br>The program consists of 50 lessons across 7 critical health literacy domains. Each domain represents an online, self-paced course called a micro-credential. Complete all 7 micro-credentials to
earn the Health Literacy Specialist (HLS) Certificate. The program is on a Learning Management System (LMS) that enables you to participate at a self-managed pace.</p>
<p>After completing the micro-credentials and passing the summative exam, you’ll receive: </p>
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<li>A digital badge</li>
<li>A certificate of completion</li>
<li>Up to 49 continuing education credits (see our FAQ page for CE information</li>
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<p>The micro-credentials are also available individually, and result in a certificate, digital badge and applicable continuing education. You will still register on the LMS and purchase only the specific micro-credential(s) you
want. For the description, individual pricing, continuing education information and to register, please click on “Learn More” under the micro-credential.</p>
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<div class="HtmlContent"><span style="font-size: 14pt;"><span><b>Testimonial Quotes from Recent Participants<br></b></span><br><span
style="font-size: 12pt;"><a href="https://www.healthliteracysolutions.org/learning-lab/certificate-program/testimonials" target="_blank" rel="noopener">Read</a> what participants shared with us regarding their experience
with IHA’s HLS Certificate program.</span></span></div>
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<p>For more information, please contact Brianna Romeo at <a href="mailto:bromeo@iha4health.org" target="_blank" rel="noopener">bromeo@iha4health.org</a> or refer to the
<a href="https://www.healthliteracysolutions.org/learning-lab/certificate-program-faq" target="_blank" rel="noopener"><strong>FAQ</strong></a><strong><u>,</u></strong> <a href="https://www.healthliteracysolutions.org/learning-lab/certificate-program-policies" target="_blank" rel="noopener"><strong>Policies and General Information</strong></a><u>, and </u><strong><a href="https://higherlogicdownload.s3.amazonaws.com/HEALTHLITERACYSOLUTIONS/6d64951a-731f-432f-ba1e-cd86cc1c5e20/UploadedImages/Health_Literacy_Specialist_Job_DescriptionFINAL.pdf" target="_blank" rel="noopener">Health Literacy Specialist Model Job Description</a></strong> pages.
And, learn how we created the Health Literacy Specialist Certificate by reading
the <a href="https://iha4health.org/wp-content/uploads/2018/05/IHA-Healthcare-Literacy-Job-Analysis-Report_-Executive-Summary.MVedit-2.pdf" target="_blank" rel="noopener"><strong>Job Analysis Executive Summary</strong></a><strong><u>.</u></strong>
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<p><span style="font-size: 14pt;"><span><b>Register for The Complete Program Today!<br></b></span></span></p>
<strong>Purchase all 7 micro-credentials and save 68%! </strong>Click the button below to register. <br>(Group discounts available - Contact us for details!)<br><br>You will need to create an account on IHA's Learning Management
System (LMS) to register for the program. The Health Literacy Solutions Center log-in info is separate from the
LMS. <br><br><a class="btn btn-primary btn-cta" href="https://learn.healthliteracysolutions.org/products/health-literacy-specialist-certificate-program-package" target="_blank" rel="noopener">Pay $640 now and save $1,350 from the regular Certificate price. Use the following code at checkout: WBSCA7PIA721</a>
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<h6>Community Engagement</h6>
<p>Mobilize community partners to improve health literacy in the community. Work with these partners to assess community assets and needs for improving health literacy and to plan, implement, and evaluate a community health
literacy initiative.</p>
<p><em>5 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Mobilize community partners to improve health literacy in communities.</h3>
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<h4><u><a href="https://learn.healthliteracysolutions.org/hl-micro-credential-community-engagement" target="blank">Special Offer - Save 50% - Register Now for $100</a></u></h4> (Regularly $200)<br>Use this discount code at
checkout: CEWEB1221
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<p>Community health literacy initiatives can be very effective because they are developed by and for community members, and because they reach people where they work, go to school, and live. Build relationships with partners
to assess community needs to implement and evaluate health literacy initiatives.</p>
<p><strong>MAP-IT Framework</strong></p>
<p>This micro-credential uses the MAP-IT framework, created by the U.S. Department of Health and Human Services. This framework has 5 steps:</p>
<p>1) Mobilize</p>
<p>2) Assess</p>
<p>3) Plan</p>
<p>4) Implement</p>
<p>5) Track</p>
<p></p>
<p></p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn how to prepare for community partnerships by define the partnership’s focus, thinking about what you want from community partners, and identifying potential community partners.
You’ll also learn how to recruit community partners and sustain these partnerships.</li>
<li><strong>Lesson 2: </strong>You’ll learn about the value of assessing community assets and needs for improving health literacy. You’ll look at some examples of these assets and needs. You’ll also learn how to conduct an
assessment and review some assessment tools.</li>
<li><strong>Lesson 3: </strong>You’ll learn how to identify a goal, objectives, and strategies for your community health literacy initiative. You’ll also learn how to create a work plan for the initiative.</li>
<li><strong>Lesson 4: </strong>You’ll learn how to communicate within your project team about your community health literacy initiative. The project team is composed of the subset of your community partners who are
implementing your initiative. You’ll learn how to promote the initiative with your target audience, as well as with other audiences. You’ll also learn how to help your initiative succeed during implementation.</li>
<li><strong>Lesson 5: </strong>You’ll learn how to evaluate your community health literacy initiative. You’ll also learn how to use your evaluation results.</li>
</ul>
<p></p>
<p>Complete all five lessons and pass the summative exam to earn your Community Engagement Micro-credential and digital badge.</p>
<p>This micro-credential takes approximately 5 hours to complete.</p>
<p></p>
<p><strong>Earn 5 Continuing Education Credits in the following categories:</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul>
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<h6>Ethics</h6>
<p>Explore the intersection among health literacy, social justice, health equity, and ethics. Develop skills to use non- judgmental, non-shaming behaviors with patients and to use ethical and health literacy principles when
conducting human research.</p>
<p><em>7 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Explore how health literacy intersects with ethics — a code of morals.</h3>
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<p>Build an ethical foundation of trust with patients, the public, and research participants as you explore the relationship between health literacy and health equity, social justice, and community-based initiatives.</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn how to use teach-back to ensure that patients understand you, use shared decision making to help patients make a choice about healthcare, and communicate with patients from other
cultures.</li>
<li><strong>Lesson 2: </strong>You’ll learn how to share bad news or medical errors in an ethical and empathetic manner, while promoting health literacy.</li>
<li><strong>Lesson 3: </strong>You’ll learn how to find current research and best practices related to health literacy. You’ll also learn how to evaluate health literacy research studies according to ethical standards.</li>
<li><strong>Lesson 4: </strong>You’ll learn about some ethical issues for conducting research that involves people. You’ll also learn how to promote health literacy when conducting research that involves people, and when
obtaining consent for this type of research.</li>
<li><strong>Lesson 5: </strong>You’ll learn why it’s so important to disclose conflicts of interest, and how to disclose these conflicts. You’ll also learn why it’s so important to present accurate health information during
the consent process, and how to present this information.</li>
<li><strong>Lesson 6: </strong>You’ll learn about key terms related to health equity and social justice. You’ll learn how improving health literacy contributes to health equity and social justice. You’ll also learn how to
use the RESPECT model to communicate with patients from other cultures.</li>
<li><strong>Lesson 7: </strong>You’ll learn what co-creation is. You’ll also learn about health literacy and ethical reasons to co-create community-based health initiatives, and how to co-create these initiatives.</li>
</ul>
<p>Complete all seven lessons and pass the summative exam to earn your Ethics Micro-credential and digital badge.</p>
<p>This micro-credential takes approximately 7 hours to complete.</p>
<p></p> This course has been approved for fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). <p></p>
<p><strong>Earn 7 Continuing Education Credits in the following categories:</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul>
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<h6>Language, Culture & Diversity</h6>
<p>Apply health literacy principles when using a language access plan, working with interpreters, and working with translators. Promote health literacy by using cultural competence and cultural sensitivity.</p>
<p><em>6 Lessons<br><br></em>Click "Learn More" for Price and Description </p>
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<h3>Break down communication barriers of language, culture, and diversity.</h3>
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<p>Differences of language and culture can get in the way of effective communication. What happens when we must communicate with those who see things differently than we do, or even speak a different language? What if their
health and well-being partly depend on what we say, what we do, and how well we communicate? Learn how to effectively provide information, service, or care across potential communication barriers whether you interact
directly with people or write, and design written materials for distribution.</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn how a language access plan helps your organization promote health literacy and follow relevant laws. You’ll also learn how to create, implement, and evaluate a language access
plan.</li>
<li><strong>Lesson 2: </strong>You’ll learn about the reasons for using skilled healthcare interpreters to convert a spoken or signed message from one language into another. You’ll also learn about the characteristics of
qualified healthcare interpreters, and how to work effectively with them.</li>
<li><strong>Lesson 3: </strong>You’ll learn about the reasons for using skilled healthcare translators to convert a written message from one language to another. You’ll also learn about the characteristics of qualified
healthcare translators, and how to work effectively with them.</li>
<li><strong>Lesson 4: </strong>You’ll learn how to use cultural competence to promote health literacy. You’ll learn how to exercise cultural sensitivity. You’ll also learn how cultural insensitivity contributes to health
disparities.</li>
<li><strong>Lesson 5: </strong>You’ll learn how to communicate effectively between cultures in speech and writing.</li>
<li><strong>Lesson 6: </strong>You’ll learn general guidelines for communicating well with people who have disabilities. You’ll also learn how to communicate well with people who have these specific disabilities that are
more likely to impede communication: <ul>
<li>Communication disorders (including hearing loss, speech sound disorders, and language disorders)</li>
<li>Vision loss</li>
<li>Deafblindness (having both vision loss and hearing loss)</li>
<li>Cognitive problems (having trouble thinking, understanding, making decisions, learning new things, or remembering)</li>
</ul>
</li>
</ul>
<p>This micro-credential takes approximately 5 hours to complete. Complete all six lessons and pass the summative exam to earn your Language, Culture & Diversity Micro-credential and digital badge.</p>
<p>After completing the course, participants will:</p>
<ul>
<li>Contribute a health literacy perspective to the development, implementation, and evaluation of a language access plan.</li>
<li>Contribute a health literacy perspective in collaborating with qualified healthcare interpreters and translators.</li>
<li>Demonstrate an understanding of diverse cultures.</li>
<li>Incorporate cultural factors and diverse perspectives into the two most fundamental health literacy activities: communicating effectively, both verbally and in writing.</li>
<li>Communicate clearly and effectively with people who have disabilities.</li>
</ul>
<p></p> This course has been approved for fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). <p></p>
<p><strong>Earn 5 Continuing Education Credits in the following categories:*</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul> *AHIMA members are approved for 3 Continuing Education Credits.
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<h6>Public Health</h6>
<p>Promote health literacy in high-risk public health situations, community-based public health interventions, and programs that help us stay well and prevent and manage chronic disease. Advocate to improve health literacy at
the individual, group, organization, coalition, and policy level.</p>
<p><em>8 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Explore the intersection of health literacy and public health.</h3>
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<p>The Centers for Disease Control and Prevention defines public health as “the science and art of preventing disease, prolonging life, and promoting health through the organized efforts and informed choices of society,
organizations, public and private communities, and individuals.” A public health approach to health literacy considers how to bring equity to health information and communication, considering that low health literacy is
common for many groups of people.</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn which groups of people are most likely to have low health literacy, and why low health literacy is a public health risk factor. You’ll learn how low health literacy affects public
health outcomes. You’ll also learn about some public health methods to collect data on health literacy needs.</li>
<li><strong>Lesson 2: </strong>You’ll learn about public health approaches for understanding which groups have low health literacy. You learn about public health approaches for helping groups with low health literacy. You’ll
also learn about the challenges of evaluating public health literacy initiatives.</li>
<li><strong>Lesson 3: </strong>You’ll learn how accurate, accessible, and actionable health and safety information supports health literacy. You’ll learn how to identify the characteristics and benefits of this type of
information—and you’ll also learn how to use those attributes to develop quality content. Finally, you’ll learn how to create a review process to ensure health and safety information is accurate, accessible, and
actionable.</li>
<li><strong>Lesson 4: </strong>You’ll learn why and how to use plain language in public health information and health behavior recommendations. You’ll also learn how to test the materials you’ve developed with your intended
audience.</li>
<li><strong>Lesson 5: </strong>You’ll learn about some terms that relate to high-risk situations in public health. You’ll learn about health literacy challenges posed by high-risk situations. You’ll also learn how to address
these challenges by making information about high-risk situations easy to find, understand, and use.</li>
<li><strong>Lesson 6: </strong>You’ll learn about community-based public health initiatives—and their link to health literacy. You’ll learn about community health literacy initiatives. You’ll also learn how to involve
community members at each phase of a community health literacy initiative.</li>
<li><strong>Lesson 7: </strong>You’ll learn what health literacy advocacy means. You’ll also learn how to advocate for health literacy at 5 levels: 1) individual; 2) group; 3) organization; 4) coalition; and 5) policy.</li>
<li><strong>Lesson 8: </strong>You’ll learn about behavioral and environmental factors that help us stay well and prevent and manage chronic disease. You’ll look at some examples of programs that do the same. You’ll also
learn how to promote health literacy through these programs.</li>
</ul>
<p>Complete all eight lessons and pass the summative exam to earn your Public Health Micro-credential and digital badge.</p>
<p>This micro-credential takes approximately 8 hours to complete.</p>
<p></p> This course has been approved for fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). <p></p>
<p><strong>Earn 8 Continuing Education Credits in the following categories:*</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul> *AHIMA members are approved for 4 Continuing Education Credits.
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<h6>Communication</h6>
<p>Develop your communication skills to promote health literacy, including effectively identifying needs and interests of unique audiences, developing plain language materials, and proper use of the health literacy practice of
teach-back.</p>
<p><em>9 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Promote health literacy in all forms of communication.</h3>
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<p>Develop your communication skills to promote health literacy, including effectively identifying needs and interests of unique audiences, developing plain language materials, and proper use of the health literacy practice of
teach-back</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn about 3 plain language techniques providers can use to enhance clear and effective communication when speaking with patients and consumers about health information.</li>
<li><strong>Lesson 2: </strong>You’ll learn about plain language and its importance for health literacy, as well as 3 reasons people may need materials written in plain language. You’ll learn about 4 key plain language
writing techniques that make content easier to read and understand. In addition, you’ll learn about grammar and punctuation rules that apply in plain language documents.</li>
<li><strong>Lesson 3: </strong>You’ll learn about 4 typography principles that can make a print or web document look easier to read. You’ll learn which typefaces are serif and which are sans serif, along with 4 layout
principles that can make a print or web document look easier to read. You’ll learn about the correct method for placing text under bulleted lists, as well as 2 imagery principles that can enhance appeal. Finally, you’ll
learn how to choose the photo that best aligns with a caption.</li>
<li><strong>Lesson 4: </strong>You’ll learn to identify the primary audience for your health information. You’ll learn how to discover their characteristics, needs, and interests. Finally, you’ll learn how to apply this
knowledge to written and verbal communication.</li>
<li><strong>Lesson 5: </strong>You’ll learn about fundamental literacy and adult learners. You’ll learn why adopting a universal precautions approach is the preferred method to ensure patient and consumer understanding.
You’ll learn about 7 potential “red flags” for limited fundamental literacy, and about 5 actions providers can take when they see these “red flags.”</li>
<li><strong>Lesson 6: </strong>You’ll learn how to engage a subject matter expert (SME) to provide content for plain language health materials. You’ll also learn how to work with your SME as you develop these materials.</li>
<li><strong>Lesson 7: </strong>You’ll learn about 3 free assessment tools: 1) Patient Education Materials Assessment Tool (PEMAT); 2) Clear Communication Index (Index); and 3) Suitability Assessment of Materials (SAM).
You’ll learn about key similarities and differences among the PEMAT, Index, and SAM, and about the items that each tool measures. You’ll also look at a sample score report for each tool.</li>
<li><strong>Lesson 8: </strong>You’ll learn about the benefits and limits of readability formulas. You’ll also learn how to use readability formulas correctly, which electronic options are most accurate, which readability
scores to consider, and how to use the scores to improve your text.</li>
<li><strong>Lesson 9: </strong>You’ll learn what teach-back is and how to use it. You’ll learn about strategies and tools for using teach-back. You’ll also learn how to make teach-back part of your organization’s routine
practices.</li>
</ul>
<p>Complete all nine lessons and pass the summative exam to earn your Communication Micro-credential and digital badge.</p>
<p>This micro-credential takes approximately 9 hours to complete.</p> This course has been approved for fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). <p>
</p>
<p><strong>Earn 9 Continuing Education Credits in the following categories:</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul>
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<h6>Education</h6>
<p>Promote health literacy in individual and group education. This includes assessing and addressing learning needs and preferences, creating evidence-based health content for audiences with low literacy, and developing
community health literacy education programs and a health literacy training for healthcare providers.</p>
<p><em>5 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Promote health literacy in individual and group education.</h3>
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<p>Create evidence-based health content for audiences with low literacy, and develop community health literacy education programs and a health literacy training for healthcare providers by assessing and addressing learning
needs and preferences</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn how to assess and address individuals’ learning needs and preferences.</li>
<li><strong>Lesson 2: </strong>You’ll learn how to make sure health content is evidence based and what low literacy is. In addition, you’ll learn how to tailor health materials to a low-literacy audience, and how to get
feedback on these materials from your audience.</li>
<li><strong>Lesson 3: </strong>You’ll learn about 4 best practices for reducing numeracy demands. You’ll also learn about 2 best practices to support patients and clients who are given numeracy actions to take.</li>
<li><strong>Lesson 4: </strong>You’ll learn about community health literacy education programs, and how to mobilize community partners for such a program. You’ll also learn how to assess community assets and needs for this
program, as well as how to plan the program.</li>
<li><strong>Lesson 5: </strong>You’ll learn how to develop an introductory health literacy training for healthcare providers that covers 3 topics: 1) health literacy; 2) using plain language; and 3) using teach-back.</li>
</ul>
<p>Complete all five lessons and pass the summative exam to earn your Education Micro-credential and digital badge.</p>
<p>This micro-credential takes approximately 5 hours to complete.</p>
<p></p>
<p><strong>Earn 5 Continuing Education Credits in the following categories:</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
</ul>
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<h6>Organizational Systems and Policies</h6>
<p>Discover the link between social determinants of health and health literacy, understand the business case for promoting health literacy, and apply health literacy principles when developing policies, procedures, and quality
and safety initiatives within organizations.</p>
<p><em>10 Lessons<br><br></em>Click "Learn More" for Price and Description</p>
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<h3>Promote health literacy in individual and group education.</h3>
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<p>Discover the link between social determinants of health and health literacy, understand the business case for promoting health literacy, and apply health literacy principles when developing policies, procedures, and quality
and safety initiatives within organizations.</p>
<ul>
<li><strong>Lesson 1: </strong>You’ll learn what social determinants of health are and how they affect people’s health status. You’ll also learn about strategies to improve health literacy by addressing key social
determinants of health.</li>
<li><strong>Lesson 2: </strong>You’ll learn about the rationale for taking a universal precautions approach to health literacy best practices to create an inclusive, accessible, and shame-free environment throughout health
organizations and programs. You’ll learn how to implement plain language and teach-back as universal precautions. In addition, you’ll learn about 4 additional health literacy universal precautions and best practices.</li>
<li><strong>Lesson 3: </strong>You’ll learn about 4 concepts that support the business case for health literacy promotion efforts, and why each of those 4 concepts supports the business case for health literacy promotion
efforts.</li>
<li><strong>Lesson 4: </strong>You’ll learn how digital tools and technologies support health literacy, and how to assess their appropriateness for specific populations and use cases. In addition, you’ll learn about criteria
that organizations can use to evaluate, develop, and select digital tools and technologies with health literacy in mind.</li>
<li><strong>Lesson 5: </strong>You’ll learn about characteristics and examples of high-risk health situations in which it’s critical to ensure understanding. You’ll learn about the rationale for applying health
literacy-based strategies to ensure understanding in these situations, and about tools and strategies you can use.</li>
<li><strong>Lesson 6: </strong>You’ll learn how limited health literacy can impact the healthcare system. You’ll also learn about possible solutions for minimizing its impact on the healthcare system.</li>
<li><strong>Lesson 7: </strong>You’ll learn why policies and procedures are key to ensuring a health literate healthcare organization. In addition, you’ll learn about ways that healthcare systems, of any size, can use
policies and procedures to embed and sustain research-based health literacy practices into individual and organizational behavior.</li>
<li><strong>Lesson 8: </strong>You’ll learn why leading healthcare accreditation, regulatory, and quality organizations call for incorporating health literacy into quality and safety initiatives. You’ll learn about 3 ways to
use health literacy-informed practices to improve quality and safety. Finally, you’ll learn about 3 ways to use quality and safety approaches to improve use of health literacy best practices.</li>
<li><strong>Lesson 9: </strong>You’ll learn what organizational health literacy is. You’ll also learn why it’s important to assess organizational health literacy, and about 3 tools for assessing it.</li>
<li><strong>Lesson 10: </strong>You’ll learn about the role and purpose of accreditation requirements, regulations, and other published standards in health organizations and programs. In addition, you’ll learn about
accreditation requirements, regulations, and standards related to health literacy practices and materials, and how health organizations and programs are evaluated for compliance.</li>
</ul>
<p>Complete all ten lessons and pass the summative exam to earn your Organizational Systems and Policies Micro-credential and digital badge.</p> This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA). <p></p>
<p><strong>Earn 10 Continuing Education Credits in the following categories:</strong></p>
<ul>
<li>CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC, Provider #101864</li>
<li>California Nurses CEs from The California Board of Registered Nursing, CEP# 11933</li>
<li>CPH Recertification Credits from National Board of Public Health Examiners’</li>
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<h6>Stay informed about IHA's HLS Certificate Program</h6>
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<h5><span style="font-size: 18pt;">Learning Lab<br></span></h5>
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CERTIFICATE PROGRAM
CERTIFICATE PROGRAM
Home > Learning Lab > Certificate Program
HEALTH LITERACY SPECIALIST CERTIFICATE PROGRAM
Whether you’re new to the healthcare field or have years of experience, this
certificate program will enhance your health literacy knowledge and ability to
complete tasks in your work environment.
The program consists of 50 lessons across 7 critical health literacy domains.
Each domain represents an online, self-paced course called a micro-credential.
Complete all 7 micro-credentials to earn the Health Literacy Specialist (HLS)
Certificate. The program is on a Learning Management System (LMS) that enables
you to participate at a self-managed pace.
After completing the micro-credentials and passing the summative exam, you’ll
receive:
* A digital badge
* A certificate of completion
* Up to 49 continuing education credits (see our FAQ page for CE information
The micro-credentials are also available individually, and result in a
certificate, digital badge and applicable continuing education. You will still
register on the LMS and purchase only the specific micro-credential(s) you want.
For the description, individual pricing, continuing education information and to
register, please click on “Learn More” under the micro-credential.
Testimonial Quotes from Recent Participants
Read what participants shared with us regarding their experience with IHA’s HLS
Certificate program.
For more information, please contact Brianna Romeo at bromeo@iha4health.org or
refer to the FAQ, Policies and General Information, and Health Literacy
Specialist Model Job Description pages. And, learn how we created the Health
Literacy Specialist Certificate by reading the Job Analysis Executive Summary.
Register for The Complete Program Today!
Purchase all 7 micro-credentials and save 68%! Click the button below to
register.
(Group discounts available - Contact us for details!)
You will need to create an account on IHA's Learning Management System (LMS) to
register for the program. The Health Literacy Solutions Center log-in info is
separate from the LMS.
Pay $640 now and save $1,350 from the regular Certificate price. Use the
following code at checkout: WBSCA7PIA721
COMMUNITY ENGAGEMENT
Mobilize community partners to improve health literacy in the community. Work
with these partners to assess community assets and needs for improving health
literacy and to plan, implement, and evaluate a community health literacy
initiative.
5 Lessons
Click "Learn More" for Price and Description
Learn More
MOBILIZE COMMUNITY PARTNERS TO IMPROVE HEALTH LITERACY IN COMMUNITIES.
SPECIAL OFFER - SAVE 50% - REGISTER NOW FOR $100
(Regularly $200)
Use this discount code at checkout: CEWEB1221
Community health literacy initiatives can be very effective because they are
developed by and for community members, and because they reach people where they
work, go to school, and live. Build relationships with partners to assess
community needs to implement and evaluate health literacy initiatives.
MAP-IT Framework
This micro-credential uses the MAP-IT framework, created by the U.S. Department
of Health and Human Services. This framework has 5 steps:
1) Mobilize
2) Assess
3) Plan
4) Implement
5) Track
* Lesson 1: You’ll learn how to prepare for community partnerships by define
the partnership’s focus, thinking about what you want from community
partners, and identifying potential community partners. You’ll also learn how
to recruit community partners and sustain these partnerships.
* Lesson 2: You’ll learn about the value of assessing community assets and
needs for improving health literacy. You’ll look at some examples of these
assets and needs. You’ll also learn how to conduct an assessment and review
some assessment tools.
* Lesson 3: You’ll learn how to identify a goal, objectives, and strategies for
your community health literacy initiative. You’ll also learn how to create a
work plan for the initiative.
* Lesson 4: You’ll learn how to communicate within your project team about your
community health literacy initiative. The project team is composed of the
subset of your community partners who are implementing your initiative.
You’ll learn how to promote the initiative with your target audience, as well
as with other audiences. You’ll also learn how to help your initiative
succeed during implementation.
* Lesson 5: You’ll learn how to evaluate your community health literacy
initiative. You’ll also learn how to use your evaluation results.
Complete all five lessons and pass the summative exam to earn your Community
Engagement Micro-credential and digital badge.
This micro-credential takes approximately 5 hours to complete.
Earn 5 Continuing Education Credits in the following categories:
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
ETHICS
Explore the intersection among health literacy, social justice, health equity,
and ethics. Develop skills to use non- judgmental, non-shaming behaviors with
patients and to use ethical and health literacy principles when conducting human
research.
7 Lessons
Click "Learn More" for Price and Description
Learn More
EXPLORE HOW HEALTH LITERACY INTERSECTS WITH ETHICS — A CODE OF MORALS.
SPECIAL OFFER - SAVE 50%- REGISTER NOW FOR $140
(Regularly $280)
Use the following code at checkout: EWEB1221
Build an ethical foundation of trust with patients, the public, and research
participants as you explore the relationship between health literacy and health
equity, social justice, and community-based initiatives.
* Lesson 1: You’ll learn how to use teach-back to ensure that patients
understand you, use shared decision making to help patients make a choice
about healthcare, and communicate with patients from other cultures.
* Lesson 2: You’ll learn how to share bad news or medical errors in an ethical
and empathetic manner, while promoting health literacy.
* Lesson 3: You’ll learn how to find current research and best practices
related to health literacy. You’ll also learn how to evaluate health literacy
research studies according to ethical standards.
* Lesson 4: You’ll learn about some ethical issues for conducting research that
involves people. You’ll also learn how to promote health literacy when
conducting research that involves people, and when obtaining consent for this
type of research.
* Lesson 5: You’ll learn why it’s so important to disclose conflicts of
interest, and how to disclose these conflicts. You’ll also learn why it’s so
important to present accurate health information during the consent process,
and how to present this information.
* Lesson 6: You’ll learn about key terms related to health equity and social
justice. You’ll learn how improving health literacy contributes to health
equity and social justice. You’ll also learn how to use the RESPECT model to
communicate with patients from other cultures.
* Lesson 7: You’ll learn what co-creation is. You’ll also learn about health
literacy and ethical reasons to co-create community-based health initiatives,
and how to co-create these initiatives.
Complete all seven lessons and pass the summative exam to earn your Ethics
Micro-credential and digital badge.
This micro-credential takes approximately 7 hours to complete.
This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA).
Earn 7 Continuing Education Credits in the following categories:
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
LANGUAGE, CULTURE & DIVERSITY
Apply health literacy principles when using a language access plan, working with
interpreters, and working with translators. Promote health literacy by using
cultural competence and cultural sensitivity.
6 Lessons
Click "Learn More" for Price and Description
Learn More
BREAK DOWN COMMUNICATION BARRIERS OF LANGUAGE, CULTURE, AND DIVERSITY.
SPECIAL OFFER - SAVE 50% - REGISTER NOW FOR $120
(Regularly $240)
Use the following code at checkout: LCDWEB1221
Differences of language and culture can get in the way of effective
communication. What happens when we must communicate with those who see things
differently than we do, or even speak a different language? What if their health
and well-being partly depend on what we say, what we do, and how well we
communicate? Learn how to effectively provide information, service, or care
across potential communication barriers whether you interact directly with
people or write, and design written materials for distribution.
* Lesson 1: You’ll learn how a language access plan helps your organization
promote health literacy and follow relevant laws. You’ll also learn how to
create, implement, and evaluate a language access plan.
* Lesson 2: You’ll learn about the reasons for using skilled healthcare
interpreters to convert a spoken or signed message from one language into
another. You’ll also learn about the characteristics of qualified healthcare
interpreters, and how to work effectively with them.
* Lesson 3: You’ll learn about the reasons for using skilled healthcare
translators to convert a written message from one language to another. You’ll
also learn about the characteristics of qualified healthcare translators, and
how to work effectively with them.
* Lesson 4: You’ll learn how to use cultural competence to promote health
literacy. You’ll learn how to exercise cultural sensitivity. You’ll also
learn how cultural insensitivity contributes to health disparities.
* Lesson 5: You’ll learn how to communicate effectively between cultures in
speech and writing.
* Lesson 6: You’ll learn general guidelines for communicating well with people
who have disabilities. You’ll also learn how to communicate well with people
who have these specific disabilities that are more likely to impede
communication:
* Communication disorders (including hearing loss, speech sound disorders,
and language disorders)
* Vision loss
* Deafblindness (having both vision loss and hearing loss)
* Cognitive problems (having trouble thinking, understanding, making
decisions, learning new things, or remembering)
This micro-credential takes approximately 5 hours to complete. Complete all six
lessons and pass the summative exam to earn your Language, Culture & Diversity
Micro-credential and digital badge.
After completing the course, participants will:
* Contribute a health literacy perspective to the development, implementation,
and evaluation of a language access plan.
* Contribute a health literacy perspective in collaborating with qualified
healthcare interpreters and translators.
* Demonstrate an understanding of diverse cultures.
* Incorporate cultural factors and diverse perspectives into the two most
fundamental health literacy activities: communicating effectively, both
verbally and in writing.
* Communicate clearly and effectively with people who have disabilities.
This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA).
Earn 5 Continuing Education Credits in the following categories:*
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
*AHIMA members are approved for 3 Continuing Education Credits.
PUBLIC HEALTH
Promote health literacy in high-risk public health situations, community-based
public health interventions, and programs that help us stay well and prevent and
manage chronic disease. Advocate to improve health literacy at the individual,
group, organization, coalition, and policy level.
8 Lessons
Click "Learn More" for Price and Description
Learn More
EXPLORE THE INTERSECTION OF HEALTH LITERACY AND PUBLIC HEALTH.
SPECIAL OFFER - SAVE 50% - REGISTER NOW FOR $160
(Regularly $320)
Use the following code at checkout: PHWEB1221
The Centers for Disease Control and Prevention defines public health as “the
science and art of preventing disease, prolonging life, and promoting health
through the organized efforts and informed choices of society, organizations,
public and private communities, and individuals.” A public health approach to
health literacy considers how to bring equity to health information and
communication, considering that low health literacy is common for many groups of
people.
* Lesson 1: You’ll learn which groups of people are most likely to have low
health literacy, and why low health literacy is a public health risk factor.
You’ll learn how low health literacy affects public health outcomes. You’ll
also learn about some public health methods to collect data on health
literacy needs.
* Lesson 2: You’ll learn about public health approaches for understanding which
groups have low health literacy. You learn about public health approaches for
helping groups with low health literacy. You’ll also learn about the
challenges of evaluating public health literacy initiatives.
* Lesson 3: You’ll learn how accurate, accessible, and actionable health and
safety information supports health literacy. You’ll learn how to identify the
characteristics and benefits of this type of information—and you’ll also
learn how to use those attributes to develop quality content. Finally, you’ll
learn how to create a review process to ensure health and safety information
is accurate, accessible, and actionable.
* Lesson 4: You’ll learn why and how to use plain language in public health
information and health behavior recommendations. You’ll also learn how to
test the materials you’ve developed with your intended audience.
* Lesson 5: You’ll learn about some terms that relate to high-risk situations
in public health. You’ll learn about health literacy challenges posed by
high-risk situations. You’ll also learn how to address these challenges by
making information about high-risk situations easy to find, understand, and
use.
* Lesson 6: You’ll learn about community-based public health initiatives—and
their link to health literacy. You’ll learn about community health literacy
initiatives. You’ll also learn how to involve community members at each phase
of a community health literacy initiative.
* Lesson 7: You’ll learn what health literacy advocacy means. You’ll also learn
how to advocate for health literacy at 5 levels: 1) individual; 2) group; 3)
organization; 4) coalition; and 5) policy.
* Lesson 8: You’ll learn about behavioral and environmental factors that help
us stay well and prevent and manage chronic disease. You’ll look at some
examples of programs that do the same. You’ll also learn how to promote
health literacy through these programs.
Complete all eight lessons and pass the summative exam to earn your Public
Health Micro-credential and digital badge.
This micro-credential takes approximately 8 hours to complete.
This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA).
Earn 8 Continuing Education Credits in the following categories:*
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
*AHIMA members are approved for 4 Continuing Education Credits.
COMMUNICATION
Develop your communication skills to promote health literacy, including
effectively identifying needs and interests of unique audiences, developing
plain language materials, and proper use of the health literacy practice of
teach-back.
9 Lessons
Click "Learn More" for Price and Description
Learn More
PROMOTE HEALTH LITERACY IN ALL FORMS OF COMMUNICATION.
SPECIAL OFFER - SAVE 50% - REGISTER NOW FOR $180
(Regularly $360)
Use the following code at checkout: CMWEB1221
Develop your communication skills to promote health literacy, including
effectively identifying needs and interests of unique audiences, developing
plain language materials, and proper use of the health literacy practice of
teach-back
* Lesson 1: You’ll learn about 3 plain language techniques providers can use to
enhance clear and effective communication when speaking with patients and
consumers about health information.
* Lesson 2: You’ll learn about plain language and its importance for health
literacy, as well as 3 reasons people may need materials written in plain
language. You’ll learn about 4 key plain language writing techniques that
make content easier to read and understand. In addition, you’ll learn about
grammar and punctuation rules that apply in plain language documents.
* Lesson 3: You’ll learn about 4 typography principles that can make a print or
web document look easier to read. You’ll learn which typefaces are serif and
which are sans serif, along with 4 layout principles that can make a print or
web document look easier to read. You’ll learn about the correct method for
placing text under bulleted lists, as well as 2 imagery principles that can
enhance appeal. Finally, you’ll learn how to choose the photo that best
aligns with a caption.
* Lesson 4: You’ll learn to identify the primary audience for your health
information. You’ll learn how to discover their characteristics, needs, and
interests. Finally, you’ll learn how to apply this knowledge to written and
verbal communication.
* Lesson 5: You’ll learn about fundamental literacy and adult learners. You’ll
learn why adopting a universal precautions approach is the preferred method
to ensure patient and consumer understanding. You’ll learn about 7 potential
“red flags” for limited fundamental literacy, and about 5 actions providers
can take when they see these “red flags.”
* Lesson 6: You’ll learn how to engage a subject matter expert (SME) to provide
content for plain language health materials. You’ll also learn how to work
with your SME as you develop these materials.
* Lesson 7: You’ll learn about 3 free assessment tools: 1) Patient Education
Materials Assessment Tool (PEMAT); 2) Clear Communication Index (Index); and
3) Suitability Assessment of Materials (SAM). You’ll learn about key
similarities and differences among the PEMAT, Index, and SAM, and about the
items that each tool measures. You’ll also look at a sample score report for
each tool.
* Lesson 8: You’ll learn about the benefits and limits of readability formulas.
You’ll also learn how to use readability formulas correctly, which electronic
options are most accurate, which readability scores to consider, and how to
use the scores to improve your text.
* Lesson 9: You’ll learn what teach-back is and how to use it. You’ll learn
about strategies and tools for using teach-back. You’ll also learn how to
make teach-back part of your organization’s routine practices.
Complete all nine lessons and pass the summative exam to earn your Communication
Micro-credential and digital badge.
This micro-credential takes approximately 9 hours to complete.
This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA).
Earn 9 Continuing Education Credits in the following categories:
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
EDUCATION
Promote health literacy in individual and group education. This includes
assessing and addressing learning needs and preferences, creating evidence-based
health content for audiences with low literacy, and developing community health
literacy education programs and a health literacy training for healthcare
providers.
5 Lessons
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PROMOTE HEALTH LITERACY IN INDIVIDUAL AND GROUP EDUCATION.
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Create evidence-based health content for audiences with low literacy, and
develop community health literacy education programs and a health literacy
training for healthcare providers by assessing and addressing learning needs and
preferences
* Lesson 1: You’ll learn how to assess and address individuals’ learning needs
and preferences.
* Lesson 2: You’ll learn how to make sure health content is evidence based and
what low literacy is. In addition, you’ll learn how to tailor health
materials to a low-literacy audience, and how to get feedback on these
materials from your audience.
* Lesson 3: You’ll learn about 4 best practices for reducing numeracy demands.
You’ll also learn about 2 best practices to support patients and clients who
are given numeracy actions to take.
* Lesson 4: You’ll learn about community health literacy education programs,
and how to mobilize community partners for such a program. You’ll also learn
how to assess community assets and needs for this program, as well as how to
plan the program.
* Lesson 5: You’ll learn how to develop an introductory health literacy
training for healthcare providers that covers 3 topics: 1) health literacy;
2) using plain language; and 3) using teach-back.
Complete all five lessons and pass the summative exam to earn your Education
Micro-credential and digital badge.
This micro-credential takes approximately 5 hours to complete.
Earn 5 Continuing Education Credits in the following categories:
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
ORGANIZATIONAL SYSTEMS AND POLICIES
Discover the link between social determinants of health and health literacy,
understand the business case for promoting health literacy, and apply health
literacy principles when developing policies, procedures, and quality and safety
initiatives within organizations.
10 Lessons
Click "Learn More" for Price and Description
Learn More
PROMOTE HEALTH LITERACY IN INDIVIDUAL AND GROUP EDUCATION.
SPECIAL OFFER - SAVE 50% - REGISTER NOW FOR $200
(Regularly $400)
Use the following code at checkout: SPWEB1221
Discover the link between social determinants of health and health literacy,
understand the business case for promoting health literacy, and apply health
literacy principles when developing policies, procedures, and quality and safety
initiatives within organizations.
* Lesson 1: You’ll learn what social determinants of health are and how they
affect people’s health status. You’ll also learn about strategies to improve
health literacy by addressing key social determinants of health.
* Lesson 2: You’ll learn about the rationale for taking a universal precautions
approach to health literacy best practices to create an inclusive,
accessible, and shame-free environment throughout health organizations and
programs. You’ll learn how to implement plain language and teach-back as
universal precautions. In addition, you’ll learn about 4 additional health
literacy universal precautions and best practices.
* Lesson 3: You’ll learn about 4 concepts that support the business case for
health literacy promotion efforts, and why each of those 4 concepts supports
the business case for health literacy promotion efforts.
* Lesson 4: You’ll learn how digital tools and technologies support health
literacy, and how to assess their appropriateness for specific populations
and use cases. In addition, you’ll learn about criteria that organizations
can use to evaluate, develop, and select digital tools and technologies with
health literacy in mind.
* Lesson 5: You’ll learn about characteristics and examples of high-risk health
situations in which it’s critical to ensure understanding. You’ll learn about
the rationale for applying health literacy-based strategies to ensure
understanding in these situations, and about tools and strategies you can
use.
* Lesson 6: You’ll learn how limited health literacy can impact the healthcare
system. You’ll also learn about possible solutions for minimizing its impact
on the healthcare system.
* Lesson 7: You’ll learn why policies and procedures are key to ensuring a
health literate healthcare organization. In addition, you’ll learn about ways
that healthcare systems, of any size, can use policies and procedures to
embed and sustain research-based health literacy practices into individual
and organizational behavior.
* Lesson 8: You’ll learn why leading healthcare accreditation, regulatory, and
quality organizations call for incorporating health literacy into quality and
safety initiatives. You’ll learn about 3 ways to use health literacy-informed
practices to improve quality and safety. Finally, you’ll learn about 3 ways
to use quality and safety approaches to improve use of health literacy best
practices.
* Lesson 9: You’ll learn what organizational health literacy is. You’ll also
learn why it’s important to assess organizational health literacy, and about
3 tools for assessing it.
* Lesson 10: You’ll learn about the role and purpose of accreditation
requirements, regulations, and other published standards in health
organizations and programs. In addition, you’ll learn about accreditation
requirements, regulations, and standards related to health literacy practices
and materials, and how health organizations and programs are evaluated for
compliance.
Complete all ten lessons and pass the summative exam to earn your Organizational
Systems and Policies Micro-credential and digital badge.
This course has been approved for fulfilling the continuing education
requirements of the American Health Information Management Association (AHIMA).
Earn 10 Continuing Education Credits in the following categories:
* CHES/MCHES (Category 1 Continuing Education Contact Hours) from NCHEC,
Provider #101864
* California Nurses CEs from The California Board of Registered Nursing, CEP#
11933
* CPH Recertification Credits from National Board of Public Health Examiners’
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