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EPR PLATFORMS AND EDMS: DRIVING DIGITAL EVOLUTION IN HEALTHCARE

TOPICS:Digital HealthHealthcare DataHealthcare Digital Transformation
Image | AdobeStock.com


June 4, 2024

In healthcare, the convergence of electronic patient record (EPR) platforms and
an electronic document management systems (EDMS) emerges as a critical strategy
in the digital transformation of the NHS, steering it towards a future anchored
in digital proficiency.

While the current deployment of EPR platforms marks significant strides in
digitisation – a cornerstone of the government’s initiative to transition to a
paperless system – the absence of seamless interoperability between systems and
the persistent dependence on traditional paper records pose substantial hurdles.
This is precisely where an EDMS steps in.


DISPELLING MISCONCEPTIONS: UNDERSTANDING THE EPR ECOSYSTEM

Before exploring the synergies between EPR platforms and an EDMS, it’s essential
to clarify the distinct roles within the electronic patient records realm. The
term “EPR” is often interchanged with “EPR systems,” blurring their unique
contributions to healthcare digitisation. Thus, clarity is vital for navigating
the NHS’ journey towards digital efficiency.

The confusion arises from the interchangeable usage of “EPR” and “EPR systems,”
which overlooks the comprehensive scope of the EPR. An “EPR” encompasses the
entirety of a patient’s digital dossier, spanning from initial consultation to
ongoing treatment. Both EPR systems and an EDMS are integral to this holistic
approach.


EXPLORING EPR PLATFORMS

While EPR systems facilitate the creation, storage, and retrieval of day-forward
patient medical data, they represent only a portion of the broader EPR
framework. These systems provide healthcare professionals with tools to manage
structured patient data effectively. However, they often struggle with
historical records, leading to fragmented data and inefficient retrieval
processes, underscoring the need for an EDMS integration.


UNLOCKING THE POTENTIAL OF AN EDMS

An EDMS goes beyond archival functions, serving as a dynamic platform for
accessing digitised historical paper records and legacy data. By offering
searchable, indexable access to both structured and unstructured data, an EDMS
empowers real-time clinical decision-making and enhances healthcare
professionals’ efficiency at the point of care

Upon ingestion of physical record notes into the EDMS, crucial patient
information is securely preserved, allowing for the subsequent safe destruction
of paper documents following a standard 90-day retention period. This
comprehensive approach not only addresses the constraints posed by limited
physical storage space in hospitals, but also yields substantial cost savings by
obviating the need for offsite storage facilities and associated transportation
expenses.


THE SYNERGY: EPRS AND AN EDMS IN HARMONY

The synergy between EPRs and an EDMS is pivotal for unlocking the full potential
of digital healthcare. Integrating EPR systems with an EDMS enriches the EPR
infrastructure by complementing structured patient data with unstructured
information.

This seamless integration furnishes healthcare professionals with a
comprehensive view of patient details, facilitating informed decision-making and
promoting a paperless environment. While some trusts may invest solely in an EPR
platform or an EDMS, the effective operation of an EPR system necessitates the
presence of an EDMS to seamlessly manage historical patient data.

Looking ahead, the integration of artificial intelligence (AI) and automation
technology, such as robotic process automation (RPA), holds immense promise for
EDMS functionalities. These advancements offer a myriad of benefits for
healthcare organisations:

 1. Enhanced efficiency and accuracy: AI algorithms have the capability to
    process and analyse vast amounts of data much faster and more accurately
    than humans. By utilising an EDMS with AI integration, healthcare
    organisations can leverage this technology to efficiently manage patient
    records, identify patterns, and extract valuable insights. This not only
    streamlines administrative processes but also ensures healthcare
    professionals have access to accurate and up-to-date information for making
    informed decisions about patient care.
 2. Improved patient outcomes: The insights generated by AI-powered analytics
    within an EDMS can contribute significantly to improving patient outcomes.
    By analysing patient trends and treatment effectiveness, healthcare
    providers can identify best practices, personalise treatment plans, and even
    predict potential health issues before they arise. This proactive approach
    to healthcare can lead to better patient outcomes, reduced hospital
    readmissions, and overall improved quality of care.
 3. Cost savings and resource optimisation: Automation features, such as robotic
    process automation (RPA), can automate repetitive and time-consuming tasks
    within an EDMS, such as document sorting, classification, and data entry. By
    automating these tasks, healthcare organisations can reduce the burden on
    staff, minimise human error, and optimise workflows. This not only saves
    time but also reduces operational costs, allowing healthcare organisations
    to allocate resources more efficiently and focus on delivering quality
    patient care.


OPTIMISING INTEGRATION FOR NHS DIGITAL ADVANCEMENT

Clearing misconceptions and fostering interoperability between EPR platforms and
an EDMS is essential for maximising their efficacy within the NHS’s digital
strategy. By harnessing the synergies between these systems and embracing future
capabilities like AI and automation, healthcare providers can elevate care
quality, improve patient outcomes, and enhance operational efficiency.

The integration of EPRs and EDMS marks a significant milestone in the digital
transformation of the NHS, paving the way for a more sustainable and
patient-centric future with adequate support and investment.

By Jon Pickering CEO of Mizaic

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