esb.ie Open in urlscan Pro
20.54.122.244  Public Scan

Submitted URL: https://www.esb.ie/contact
Effective URL: https://esb.ie/who-we-are/contact-us
Submission: On June 25 via manual from US — Scanned from DE

Form analysis 0 forms found in the DOM

Text Content

Skip to Content

It appears JavaScript is disabled. In order for this website to function
correctly you need to enable JavaScript in your browser.

 * Gaeilge

Open search field
Search
Toggle Navigation
 * Who We Are
   
   
   WHO WE ARE SUBMENU
   
   
   WHO WE ARE
   
   ESB has been Ireland's foremost energy company since it was established in
   1927, driven by an unwavering commitment to power society forward and deliver
   a net-zero future for our customers and the communities we serve.
   
   Find out more
   
   
    * OUR STORY
      
      * About Us
      * Our Purpose
      * Our Sponsorships
      * Energy For Generations Fund
   
   
    * CORPORATE GOVERNANCE
      
      * Governance Codes and Group Policies
      * ESB Code of Ethics
      * ESB Internal Controls
      * Risk Management
      * Group Internal Audit
      * Derivative Financial Instruments
      * Disclosures and Lobbying
      * Data Protection and AIE
      * ESB's Official Languages Scheme
   
   
    * ESB'S BOARD AND MANAGEMENT TEAM
      
      * ESB Board Members
      * ESB Board
      * ESB Board Committees
      * ESB Executive Team
      * Auditor Independence
    * ESB History Timeline Contact Us Ardnacrusha Tours 2024 Turlough Hill 50th
      Anniversary

 * What We Do
   
   
   WHAT WE DO SUBMENU
   
   
   WHAT WE DO
   
   ESB is taking urgent and focused action to achieve net zero emissions by 2040
   and putting in place the infrastructure and services to enable our customers
   and broader society to live more sustainably.
   
   Find out more
   
   
    * ESB TELECOMS
      
      * About ESB Telecoms
      * Towers
      * Dublin Dark Fibre
      * National Network
      * Safety and Site Access
      * Managed Bandwidth
      * News and Insights
      * Contact Us
   
   
    * SMART ENERGY SERVICES
      
      * About us
      * Our Energy Solutions
      * Energy Management Hub
      * Customer Success Stories
      * Contact Us
      * Active Energy Manager Login
   
   
    * GENERATION AND TRADING
      
      * Our Generation Portfolio
      * Onshore Wind Energy
      * Solar Energy and Battery Storage
      * Offshore Wind Energy
      * Hydrogen
      * Wave Energy
      * Hydrometric Information
      * ESB Fishery Information
   
   
    * ECARS
      
      * Charge Point Map
      * Price Plans
      * FAQs
      * Our Network 
      * Essential EV Driver Information
      * Fleet Plans
      * Contact Us
      * EV News
   
   
    * ECARS NORTHERN IRELAND
      
      * Charge Point Map
      * FAQs
      * Northern Ireland Price Plans 
   
   
    * PROCUREMENT
      
      * Procurement at ESB
      * Supplier Information
      * ESB Procurement Contacts
    * ESB Networks Electric Ireland ESB International NIE Networks

 * Media Centre
   
   
   MEDIA CENTRE SUBMENU
   
   
   MEDIA CENTRE
   
   Access our media releases, thought leadership articles, publications, blogs
   and Ask ESB section. You can keep up to date with ESB activities by following
   us on our social media channels.
   
   Find out more
   
   
    * ASK ESB
      
      * Moneypoint Power Station
      * ESB Generation Statements
      * ESB and Fishery Operations
      * Submissions and Consultations
      * Wholesale Markets and Retail Pricing
      * Our Role on the River Shannon
    * Blog Publications ESB Leading Lights Press Releases

 * Careers
   
   
   CAREERS SUBMENU
   
   
   CAREERS
   
   Be part of building a Net Zero future at ESB. Take more than the next step in
   your career. Take a stand and help drive sustainable change built upon social
   responsibility.
   
   Find out more
   
   
    * ESB EARLY CAREERS
      
      * ESB Graduate Programme
      * Engineering Apprenticeships
    * Apply now Our People Promise Professionals

 * Investors
   
   
   INVESTORS SUBMENU
   
   
   INVESTORS
   
   ESB’s position as Ireland’s leading energy utility, its stable business
   profile and solid financial position ensures it is well positioned to meet
   the challenges that lie ahead and to continue to invest at the necessary
   scale and pace to deliver on its strategic commitment to be net zero by 2040.
   ESB has a strong balance sheet and liquidity position, and the maintenance of
   financial strength is key to support the investment required to deliver a net
   zero energy future.
   
   Find out more
    * Financing Strategy Results, Presentations & Investor Updates Our
      Investment Proposition  Debt Information Our Credit Rating Green Financing
      Investor Relations Contacts

 * Sustainability
   
   
   SUSTAINABILITY SUBMENU
   
   
   SUSTAINABILITY
   
   At ESB, we are making a stand for Ireland’s future, a future powered by clean
   and sustainable electricity. We are committed to leading the transition to a
   reliable, affordable, net zero energy future. A future that protects our
   customers and the economy by maintaining the security and affordability of
   energy.
   
   Find out more
   
   
    * INNOVATION
      
      * Innovation Strategy
      * Innovation Programmes
      * Innovation Projects
      * Smart Networks
      * Electrification of Heat & Transport
      * Eco Partners Platform
   
   
    * ESG REPORTING HUB
      
      * Our Strategy
      * Sustainability and ESG Reporting
      * Our Reporting Standards
      * Materiality and Stakeholders
   
   
    * SUSTAINABILITY HUB
      
      * Our Sustainability Journey
      * Investing in Zero Carbon Infrastructure
      * Supporting Communities
      * Being a Sustainable Business
      * Supporting Sustainable Living
    * Net Zero Hub

 1. Home
 2. Who We Are
 3. Contact Us
 4. Back to Who We Are


CONTACT US

ESB Networks Emergency and Loss of Supply Contact Information

Please call this number to report an emergency or a loss of supply.

T: 1800 372 999 (24/7 service)
From Abroad: 00353 21 238 2410 (24/7 service)


ESB HEAD OFFICE

BY POST

ESB Head Office 
27 Fitzwilliam Street Lower
Dublin 2
D02 KT92
Ireland

Contact Number (General Enquiries)

T: +353 1 676 5831 




ESB NETWORKS

WHAT WE DO

ESB Networks finances, builds and maintains the transmission system through
which electricity flows from generation stations to bulk supply points near
cities and towns. It does this under a Transmission Asset Owner licence granted
by the Commission for Energy Regulation. 

Email & Phone

T: 1800 372 757
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1.30pm

From Abroad: 00353 21 238 6555

If possible please have your MRPN Number to hand when calling us.

Email: esbnetworks@esb.ie

Website:www.esbnetworks.ie

Power Outages (esbnetworks.ie)

NETWORKS EMERGENCY AND LOSS OF SUPPLY CONTACT INFORMATION

T: 1800 372 999 (24/7 service)
From Abroad: 00353 21 238 2410 (24/7 service)

Please call this number to report an emergency or a loss of supply. When you
phone us you will be asked to choose one of two options. One of the options is
for reporting a loss of supply, while the other option is specifically for
emergency calls i.e. for reporting damage to networks through cable dig-ins or
dangerous situations such as fallen power lines. Note: Whenever possible, this
service will provide the caller with details of existing faults and estimated
restoration times. If necessary, the caller can also choose to speak to a
customer service agent.


ELECTRIC IRELAND

WHAT WE DO

Instead of talking about ourselves, we’d like to talk about how you’re at the
heart of everything we do. Whether you’re a residential or business customer,
our ambition is to always offer you the most relevant, affordable and innovative
energy solutions that answer the way you use our electricity or gas services. We
call this ’Smarter Living’ - a way of understanding and answering your needs so
you can enjoy our energy with more control and in sustainable ways. ‘Smarter
Living’ also defines our approach to supporting community initiatives and
sponsorships.


EMAIL AND PHONE

Service
T: 1800 372 372 Monday to Saturday: 8am to 8pm 
E: service@electricireland.ie

Sales
T: 1800 305 090
Monday to Friday: 8am to 8pm
Saturday:9am to 5.30pm
E: sales@electricireland.ie

Home Services/Home Energy Services 
T: 1800 372 333
Monday to Friday: 8am to 6pm
E: homeservices@electricireland.ie

International Contact Number
T: 00353 1 852 9534
W: www.electricireland.ie


BY POST

Electric Ireland
PO Box 841
South City Delivery Office
Co Cork
T12C825


ESB ECARS

FOR MORE INFORMATION, OR FOR ANY QUERIES, PLEASE CONTACT US ON:

Email: ecars@esb.ie
Facebook: Facebook.com/ESBecars
Phone: 00 353 1 258 3799 (customer care line available 24/7)
Address: ESB Head Office, 27 Fitzwilliam Street Lower, Dublin 2, D02KT92,
Ireland
Web:  www.esb.ie/ecars

ESB ECARS IN NORTHERN IRELAND

Email: ecars@esb.ie
Facebook:  Facebook.com/ESBecars
Phone: 00 44 345 601 8303 (customer care line available 24/7)
Web: www.esb.ie/ecars/NI


ESB INTERNATIONAL

WHAT WE DO

ESB International offers services to utilities and governments spanning the
entire project lifecycle, from initial audits and feasibility studies, to the
specification and management of major capital projects. The starting point in
all cases is to develop a deep understanding of the client needs, then finding
the solution that works best for them, maximising value added and becoming
co-creators in their energy strategies.

EMAIL AND PHONE

T: 00353 1 703 8000
E: marketing@esbi.ie
F: 00353 1 703 8088

BY POST

ESB International
One Dublin Airport Central
Dublin Airport
Cloghran
Co. Dublin
Ireland
K67 XF72

 


ESB TELECOMS LTD.

ESB Telecoms
Swift Square, Northwood Park
Santry, Dublin 9
D00 X8PT
Ireland.

E: salesenquiries@esbtelecoms.ie

 



ESB PRESS OFFICE


EMAIL AND PHONE

E: corporatecommunications@esb.ie

T: 01-7026009

All media enquiries outside of normal business hours (9am to 5pm) and weekends,
please contact the Out of Hours number at: 087-255 7186

 


UK OFFICE

OUR LONDON OFFICE REPRESENTS AND SUPPORTS ESB'S GROWING BUSINESS ACTIVITIES
ACROSS THE UK, COVERING BUSINESS DEVELOPMENT AND PUBLIC AND REGULATORY AFFAIRS.
AS PART OF THEIR REMIT, THE LONDON TEAM ALSO WORK CLOSELY WITH BOTH ESB
INTERNATIONAL AND ESB TRADING.

If you would like to get in touch, you can reach us at:

ESB
2nd Floor
16-19 Eastcastle Street
London
W1W 8DY
United Kingdom

E: london.info@esb.ie

MEDIA ENQUIRIES

For all media enquiries regarding ESB's UK operations, please contact the
Corporate Communications Team.

T: 0345 60 13 372
E: corporatecommunications@esb.ie


FURTHER READING

Corporate Governance
Our Story
ESB's Board and Management Team


ACCESSIBILITY

 * Accessibility Statement


YOUR DATA

 * Data Privacy
 * Customer Privacy Notice 
 * Cookie Settings


LEGAL

 * Copyright
 * Disclaimer
 * Modern Slavery Statement


© + ® ESB 2024. All Rights Reserved.


We use cookies and other similar technology (Strictly Necessary Cookies) to help
us operate our website. We would also like to use cookies to analyse how you use
our website and to deliver targeted advertising. Select “Cookie Settings” for
more information. You can enable optional cookies by selecting “Accept All
Cookies” or enable categories of cookies under “Cookie Settings”. You can change
your choices at any time in “Cookie Settings” Privacy Preference Centre.
Cookies Settings Accept All



PRIVACY PREFERENCE CENTRE




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * PERFORMANCE COOKIES


 * FUNCTIONAL COOKIES


 * TARGETING COOKIES

YOUR PRIVACY



We use cookies and other similar technology (Strictly Necessary Cookies) to help
us operate our website. We would also like to use cookies to analyse how you use
our website and to deliver targeted advertising. Select "Cookie Settings" for
more information. You can enable optional cookies by selecting "Accept All
Cookies" or enable categories of cookies under "Cookie Settings". You can change
your choices at any time in "Cookie Settings".

You can withdraw consent at any time, change the settings by clicking "Cookie
Settings" at the bottom of the website pages which will reopen this Preference
Centre. You can then adjust the cookies you want to receive. Click on the
different category headings to find out more and make your selection. However,
blocking some types of cookies may impact your experience of the site and the
services we are able to offer.


More information



STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.

Cookies Details‎

PERFORMANCE COOKIES

Performance Cookies Off


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site and
will not be able to monitor its performance.

Cookies Details‎

FUNCTIONAL COOKIES

Functional Cookies Off


Functional cookies allow this website to remember choices you make and any
customisations you make to website pages during your visit and provide enhanced,
more personal features. For instance, these cookies can be used to remember
changes you have made to text size, fonts and other parts of web pages that you
can have changed. They may also be used to provide services you have asked for
such as watching a video or commenting on a blog. The information these cookies
collect cannot track your browsing activity on other websites. More information
about such cookies can be found in the relevant third-party website.

Cookies Details‎

TARGETING COOKIES

Targeting Cookies Off


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal information
but are based on uniquely identifying your browser and internet device. If you
do not allow these cookies, you will experience less targeted advertising.

Cookies Details‎
Back Button


COOKIE LIST

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Save Settings
Reject All Accept All