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RESOURCE MANAGEMENT
SOLUTIONS

Modern Resource Management Solutions
for the needs of today's critical infrastructure industries.

Learn More

 


2022 ARCOS CONFERENCE

Learn. Network. Innovate. Join us March 20-23, San Diego CA

Learn More

 


CREATE WORK AND GET IT DONE OPTIMALLY.

ARCOS has the flexible mobile work management solution for municipal and
cooperative utilities.

Learn More

 


ARCOS SOLUTIONS CAN HELP MANAGE COVID-19 RESPONSE.

Learn More

 


RESOURCE MANAGEMENT
SOLUTIONS

Modern Resource Management Solutions
for the needs of today's critical infrastructure industries.

Learn More

 


2022 ARCOS CONFERENCE

Learn. Network. Innovate. Join us March 20-23, San Diego CA

Learn More

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CLOUD BASED.  MODERN.  MOBILE.


ARCOS  RESOLVES RESOURCE MANAGEMENT CHALLENGES.

Find out why the top 25 electric utilities, progressive airlines and
manufacturers look to ARCOS Resource Management solutions to manage tough
challenges associated with making sure people are where they need to be to
successfully restore service, keep planes moving or production lines running.



ARCOS Resource Management Solutions


RESOURCE MANAGEMENT NEWS

View All News

January 26, 2022 in Blog


ONE SOURCE OF TRUTH TO TRACK THEM ALL

With major storms becoming more frequent, it’s important to have a system in
place to keep track of the work you do. You’ll want to be able to review
decisions, go through a playback of your organization’s activities, and add up
the costs quickly, accurately, and with verification. You want to be able to use
that knowledge not just now,…
Read More
December 6, 2021 in Blog


HOW TO GET WORK DONE FASTER WITH API INTEGRATED WORK SYSTEMS

It can be difficult to manage both internal and external resources, especially
with unexpected weather and other major events. You have to keep track of
personnel, equipment, tasks, and both regular maintenance and surprise repairs
as they come in. Whether it’s using a legacy system or paper and clipboard, each
company has developed their own way of managing resources and…
Read More
September 1, 2021 in Press Releases


WITH ARCOS, GAS UTILITY’S AUTOMATED CALL OUTS FIND CREWS CLOSEST TO THE TROUBLE

COLUMBUS, Ohio – September 1, 2021 – Since
implementing the ARCOS® Software-as-a-Service Callout and Scheduling
solution, managers at a Northeastern natural gas utility say dispatchers
using the technology have moved from a manual process for calling workers for
gas leaks and repairs to an automatic one that locates and assembles available
crews in minutes. The callout system’s Closest to the Trouble technology helps
workers quickly identify the closest qualified resource with the right
equipment, so utility managers can…
Read More
August 30, 2021 in News Articles


PENNSYLVANIA AMERICAN WATER TO MOBILIZE CREWS WITH ARCOS

“Among the key drivers for choosing ARCOS is the software’s ability to make it
efficient for us to pinpoint available crews in an emergency,” said Jake
Gentile, senior manager for Operations, Southwestern Pennsylvania, at
Pennsylvania American Water. Waterworld featured Pennsylvania American Water's
story about choosing ARCOS for Callout and Scheduling services. Read more about
their reasons why here.  
Read More

Find out how ARCOS can help!

 

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Water Utilities

> “
> 
> We received four J.D. Power and Associates customer satisfaction awards. We
> believe the new callout system played a part in winning those awards.
> 
> A.C.”Bo” SonntagDistribution Operations Supervisor | Southern Maryland
> Electric Cooperative

> “
> 
> ARCOS saves us time and money.
> It took hours to compile reports for executives and regulatory authorities,
> now it’s just minutes.
> 
> Kerri FosterT&D Support, Programs & Projects | Iberdrola USA

> “
> 
> For NiSource, automated callout and CTT have given the utility an unparalleled
> way to know who’s closest to its customers.
> 
> Jim WolfeManager, Gas Distribution’s Integration Center & Mobile Application
> Support | NiSource

> “
> 
> When we have a need, ARCOS is responsive, resourceful, respectful and
> committed to our success. They go out of the way for you. Customer Service is
> of paramount importance to ARCOS and it’s clear in everything they do every
> single day.
> 
> Steve ChafinManager Emergency Preparedness | Dominion Virginia Power

> “
> 
> RosterApps standardizes the way we manage the requirements of our union
> agreements and company policy and ensures an equitable process for
> approximately 9,000 ground staff. It gives us consistency across our 120
> locations, which was difficult to achieve with the paper system we’ve used.
> 
> Keith AllenProduct Manager for Airport Operations & Customer Service | Alaska
> Airlines

> “
> 
> Sitting in gate area waiting for a trip to Toronto. Just spoke to a Pilot,
> “M.W.”. I handed him my business card and before I could say anything he had a
> big smile on his face and said “Oh ARCOS, great to meet you. I love your app
> and just used it last week. I’ve used it several times to pick up trips and I
> would not change anything about it."
> 
> An ARCOS exchange at the Atlanta airportM.W. - Pilot at a major US airline

> “
> 
> Developers listened and grabbed one of my requests. Thanks! It's way better
> than the old fashioned phone call system. I even assigned a different ringtone
> for the app!
> 
> An ARCOS Mobile App User

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