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Commercial Banking
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Commercial Banking

From startups to legacy brands, you're making your mark. We're here to help.


 * Innovation Economy
   Fueling the success of early-stage startups, venture-backed and high-growth
   companies.
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   Keep your company growing with custom banking solutions for middle market
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Prepare for future growth with customized loan services, succession planning and
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Serving the world's largest corporate clients and institutional investors, we
support the entire investment cycle with market-leading research, analytics,
execution and investor services.

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Investment Banking

Providing investment banking solutions, including mergers and acquisitions,
capital raising and risk management, for a broad range of corporations,
institutions and governments.

 * Center for Carbon Transition
   J.P. Morgan’s center of excellence that provides clients the data and
   firmwide expertise needed to navigate the challenges of transitioning to a
   low-carbon future.
 * Corporate Finance Advisory
   Corporate Finance Advisory (“CFA”) is a global, multi-disciplinary solutions
   team specializing in structured M&A and capital markets. Learn more.
 * Development Finance Institution
   Financing opportunities with anticipated development impact in emerging
   economies.
 * Sustainable Solutions
   Offering ESG-related advisory and coordinating the firm's EMEA coverage of
   clients in emerging green economy sectors.
 * Mergers and Acquisitions
   Bespoke M&A solutions on a global scale.
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   Holistic coverage across capital markets.

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A uniquely elevated private banking experience shaped around you.

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   opportunities from world-class specialists.
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   we’re ready to provide a tailored approach to helping your reach your goals.

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Wealth Management

Whether you want to invest on your own or work with an advisor to design a
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Who We Serve
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Who We Serve

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About Us

We aim to be the most respected financial services firm in the world, serving
corporations and individuals in more than 100 countries.


Contact Us Events and Conferences Impact News and Announcements Technology at
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J.P. MORGAN IN INDIA

Local expertise. Global resources. Our commitment to India.


Solutions
Local disclosures
Contact us



ABOUT US

Our physical presence in India dates to 1945 when predecessor Chase National
Bank opened a representative office in Mumbai. Today, we provide clients in
India a comprehensive range of corporate and investment banking services. Our
centers in Mumbai, Bengaluru and Hyderabad support operations globally.

We have operated in the Asia Pacific region for over 150 years, and today are
present across 17 markets in the region. Clients rely on our global strength,
local expertise and leadership across our lines of business.

In Asia Pacific, we are committed to helping promote economic growth and
economic inclusion through our key philanthropic initiatives in the areas of
workforce readiness, small business development and financial capability. Our
investments aim to increase the number of quality jobs created for the
underserved individuals and communities, helping small businesses become more
sustainable, as well as assisting marginalized people in gaining access to
affordable financial products so that they can become more financially secure.
This shared commitment to the community drives our Foundation’s giving and
employee engagement and volunteering activities across the region.



J.P. Morgan is a global leader in financial services, offering solutions to the
world's most important corporations, governments and institutions in more than
100 countries. As announced in 2020, JPMorgan Chase will deploy $2 billion in
philanthropic capital around the world by 2025. We also lead volunteer service
activities for employees in local communities by utilizing our many resources,
including those that stem from access to capital, economies of scale, global
reach and expertise.





OUR LOCAL HISTORY


WITH A LEGACY DATING BACK TO 1799, WE HAVE A HISTORY OF DEMONSTRATING LEADERSHIP
DURING TIMES OF BOTH ECONOMIC GROWTH AND FINANCIAL INSTABILITY.


MAJOR MILESTONES IN THE FIRM'S HISTORY IN INDIA

 * 1919: Guaranty Trust Company becomes a U.S. correspondent of the Tata
   Industrial Bank of India and renders direct banking and merchant services
   throughout British India.
 * 1920: Equitable Trust Company of New York sends two representatives to Mumbai
   and Kolkata. The representatives spend an extended period of time in India
   and by 1921 a representative office is established. The representatives
   operate in India until 1929.
 * 1922: J.P. Morgan & Co. in New York and Morgan Grenfell, its affiliated
   partnership in London, take an ownership interest in the merchant banking
   firm of Andrew Yule & Co. Ltd. in Kolkata.
 * 1945: Chase National Bank opens its first representative office in Mumbai.
   Initially located at the Taj Mahal Palace hotel, the office moves to the New
   India Assurance Building within a year.
 * 1980s: The firm’s business in India broadens to include investment banking,
   cross-border capital market activities and financial advisory services.
 * 1993: J.P. Morgan enters into a joint venture with the Industrial Credit and
   Investment Corporation of India (ICICI) and raises funds in the domestic
   market for public and private sector clients. In the following year,
   J.P. Morgan forms a second joint venture with ICICI to offer investment
   management services in India.
 * 1994: J.P. Morgan obtained branch license and opened a branch in Mumbai to
   conduct full commercial banking operation.
   
 * 1994: Chase Manhattan Bank and its affiliates help arrange two of the largest
   international financings for Indian corporations: a US$250 million European
   bond issue by iron and steel manufacturer Essar Gujarat Ltd., and a US$250
   million revolving credit facility for the State Bank of India.
 * 1996: J.P. Morgan & Co. jointly leads the first Global Depositary Receipt
   issue for an Indian financial institution, a $200 million GDR issue for the
   Industrial Credit and Investment Corporation of India Limited (ICICI).
 * 1999: J.P. Morgan & Co. opens its first branch in India at Vakils House in
   Mumbai.
 * 2002: JPMorgan Chase establishes its global service center in Mumbai to
   support every line of business at JPMorgan Chase.
 * 2007: J.P. Morgan launches the Commercial Bank in India. In the same year,
   J.P. Morgan Asset Management receives its license to sell to retail investors
   in India. This is followed by the launch of its first mutual fund, the
   J.P. Morgan India Equity Fund.
 * 2008: J.P. Morgan helps raise more than US$20 billion for Indian corporations
   through domestic and international offerings.
 * 2011: JPMorgan Chase opens a Global Service Center in Hyderabad.
 * 2016: J.P. Morgan opened three branches in India - in New Delhi, Devanahalli
   (near Bengaluru) and Paranur (near Chennai).
 * 2019: JPMorgan Chase announces a US$25 million philanthropic commitment to
   India, alongside the World Bank, in the area of workforce development and
   skills to align with the Indian economy.
 * 2019: J.P. Morgan expanded Commercial Banking in India to serve local midcap
   companies
 * 2021: The firm’s new campus in Hyderabad opens. This is the firm’s largest
   campus in Asia Pacific, and consolidates employees who work in technology,
   risk, operations, and support services.
 * 2022: J.P. Morgan launched its international banking unit in GIFT IFSC in
   Gandhinagar.




WHAT PROBLEM CAN WE SOLVE TOGETHER?


WHAT PROBLEM CAN WE SOLVE TOGETHER?

slide 1 of 7

Investment Banking

Providing investment banking solutions, including M&A, capital raising and risk
management, for a broad range of corporations, institutions and governments.

Learn more

Payments

Let J.P. Morgan empower your business to thrive by unlocking value from
innovative, end-to-end solutions and integrated platforms.

Learn more

Commercial Banking

We provide credit, financing, treasury and payment solutions to help your
business succeed. We also offer best-in-class commercial real estate services
for investors and developers.

Learn more

Markets

Direct access to market leading liquidity harnessed through world-class
research, tools, data and analytics.

Learn more

Securities Services

Helping institutional investors, traditional and alternative asset and fund
managers, broker dealers and equity issuers meet the demands of changing
markets.

Learn more

Institutional Investors

We put our long-tenured investment teams on the line to earn the trust of
institutional investors.

Learn more

Asset Management

At J.P. Morgan Asset Management, we believe investors deserve an expert global
partner they can trust to step up and deliver strong outcomes.

Learn more

1/7


SOLUTIONS


SECURITIES SERVICES

Helping institutional investors, traditional and alternative asset and fund
managers, broker dealers and equity issuers meet the demands of changing
markets.

Our business in India focuses on our direct custody and clearing service,
leveraging our extensive local market expertise, best-in-class operational and
risk management practices and access to all local market infrastructures,
including exchanges, clearing houses and depositaries. J.P. Morgan also offers
Overseas Depositary Bank (ODB) services internationally and Domestic Custodian
Bank services for Depositary Receipt (DR) issuances in India.

For more information about J.P. Morgan Depositary Receipt services, visit
www.adr.com.


INDIA DISCLOSURES


CUSTOMER SERVICE POLICIES / GUIDELINES / CODES

 * Deposit Policy
 * Cheque Collection Policy
 * Grievance Handling Framework - India
 * Trend Analysis for the Complaints received in FY 2022 – 2023
   
 * Customer Compensation Policy
 * Information on Banking Ombudsman
 * DICGC Notice
 * JPMCB India is registered with DICGC
   
   
 * Fair Practice Codes for Lenders
 * Policy on Collection of Dues and Repossession of Security
 * Operational Procedure for Settlement of Claims of Deceased Depositors and
   Missing Persons
 * Internet Banking Policy
 * JPM Gold Card Scheme for Exporter clients
 * The Bank is a member of Banking Codes & Standards Boards of India (BCSBI)
   * View the Code of Bank’s Commitments to Customers
   * View the Code of Bank’s Commitments to Micro and Small Enterprises (MSMEs)
 * Customer Rights Policy
 * Citizen’s Charter
 * Please visit “RBI Kehta hai” to learn about safe banking and financial
   practices
 * Prudential Norms pertaining to “Income Recognition, Asset - Classification
   and Provisioning
 * Merchant service guidelines




STATEMENT OF COMMITMENT TO THE FEDAI CODE OF CONDUCT

Statement of Commitment to the FEDAI Code of Conduct


FORMS / TERMS & CONDITIONS

 * Account opening forms for Corporates
   * Current Account Opening Application
   * Deposit Products: Corporate clients
   * Time Deposit Agreement
 * Application form for MSME loans
 * MSME loan application disposal status
   

Branches No. of MSME applications received Applications reviewed and approved
Applications rejected Applications processed Mumbai Branch NIL NIL NIL NIL New
Delhi Branch

NIL NIL NIL NIL Devanahalli Branch NIL NIL NIL NIL Paranur Branch NIL NIL NIL
NIL


SERVICE CHARGES

 * Tariff Structure for Services
 * Trade Standard Pricing


OTHER RELATED INFORMATION

 * Positive Pay System for Cheque Truncation System
   * To reduce cheque-related fraud, the Bank offers positive pay service, in
     line with RBI guidelines, for cheque payments w.e.f. January 1 , 2021.
     Under the positive pay service, the issuer of cheque submits certain
     information such as issue date, amount, name of payee, to their bank. These
     details will be cross-referenced with the cheque presented by under Cheque
     Truncation System (CTS), and the drawee and presenting banks will be
     notified of any discrepancies by CTS to take appropriate action.
   * We are pleased to inform that positive pay service is enabled (as default)
     for cheques issued for amounts greater than INR 500,000.
   * We wish to update that clients that do not submit the requested
     cheque-issued details will be unable to raise requests for their presented
     cheques under the CTS grid dispute resolution mechanism.
   * For more information on Positive Pay Service, please contact your client
     service representative.
 * Deposit Rate Chart for Corporate deposits
 * Deposit Rate Chart for Corporate deposits – Index Linked
 * FX Card Rates
 * LTFX Indicative Term Sheet
 * Base Rate and Marginal Cost of fund-based Lending Rate
 * Inactive / Inoperative Accounts
   * List of Unclaimed Deposit Accounts
   * Process of Claiming the Unclaimed Deposits
 * Operational Procedure for Settlement of Claims of Deceased Depositors and
   Missing Persons
 * Credit Decision Timelines
   * The Bank would convey its credit decisions on the loan applications made
     within 30 business days of such application and this would commence once
     the entire documentation as per Bank's requirements are submitted by the
     applicant.
 * Beware of Dubious Scheme
 * Request for MTM calculations/valuation statement can be sent to:
   * Email ID: gem_mum_mmo@jpmchase.com
     
   * Email request should include Customer name, contact details and specific
     trade details (trade ID, trade date, notional amount & value date for MTM
     calculation/valuation).
   * The Bank will respond to requests received from email ID authorized to
     receive valuation statements for that Customer as per the Bank’s records.
   * Responses will only be sent to the said authorized email ID next working
     day from date of receipt of request.


DISCLOSURES / POLICIES / INVESTOR AWARENESS

 * Basel Pillar III Disclosures
 * Policy for appointment of statutory auditors and related procedures –
   JPMorgan Chase Bank N.A., India
 * Corporate Social Responsibility Policy

CSR Committee members
Mr. Prabdev Singh
Mr. Pranav Chawda
Mr. Rohit Khatri
Mr. Yash Yadav
Mr. Tarun Katoch
Mr. Rammohan Devarajan
Mr. Kulin A Asher



CSR projects (FY 2023-24)

Name of the Project Item from Schedule VII State City Implementing agency CSR
Contribution (INR) Transforming Nursing Vocational Education in India Employment
enhancing vocational skills Maharashtra, Karnataka, Telangana, Delhi Mumbai,
Bengaluru, Hyderabad, Delhi PanIIT Alumni Reach For India Foundation 209,000,000
Understanding the financial health of women-owned micro businesses in India
Research – Livelihood enhancement, empowering women Maharashtra, Gujarat,
Telangana, Karnataka, Delhi (NCR), Tamil Nadu Maharashtra, Gujarat, Telangana,
Karnataka, Delhi (NCR), Tamil Nadu Sa-Dhan 29,300,000 Financial Inclusion Lab –
Ecosystem transition Contribution to a technology incubator located within an
academic institution approved by the central government National National CIIE
Initiatives 158,721,000 Project Pathways (Internship) - Phase II Promoting
employment enhancing vocational skills Maharashtra, Delhi, Telangana, Gujarat,
Karnataka and Tamil Nadu Maharashtra, Delhi, Telangana, Gujarat, Karnataka and
Tamil Nadu Lend A Hand India 264,000,000

 * Custody / DDP / DP Services
 * Information on secured assets possessed under the SARFAESI Act, 2002

Sl. No Branch Name State Borrower Name Guarantor Name (wherever applicable)
Registered address of the Borrower Registered address of the Guarantor (wherever
applicable) Outstanding amount (in ₹) Asset Classification Date of Asset
classification Details of security possessed Name of the Title holder of the
security possessed NIL Records


PRIVACY POLICY

Privacy Policy of JPMorgan Chase Bank N.A., India Branches



J.P. MORGAN INDIA PRIVATE LIMITED

Local expertise. Global resources. Our commitment to India.
LEARN MORE


INDIA BRANCH CONTACTS

JPMorgan Chase Bank N.A., Mumbai Branch


Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India


Phone: +91 22 6157 3000

JPMorgan Chase Bank N.A., New Delhi Branch

4th floor Unit no. 407, Worldmark 2, Asset Area no 8, Hospitality District Delhi
Aerocity New Delhi, 110037 - India
Phone: +91 11 66111700

JPMorgan Chase Bank N.A., Devanahalli Branch

Address: Hoysala Corpus, 2nd floor, Survey Number 29 (new Survey No. 29/5),
Guttahalli Village, Kasaba Hobli, Devanahalli Taluk, Bangalore Rural District
562 110
Phone: +91 80 67693210

JPMorgan Chase Bank N.A., Paranur Branch

Address: “The Canopy,” 2nd Avenue, 2nd floor, Mahindra World City, Mahindra
World City Sub-Post, Paranur, Chengalpattu Taluk, Kanchipuram District 603 004
Phone: +91 44 67200423

Managing Director & Bank CEO

Mr. P.D. Singh
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India
Phone: +91 22 6157 3000

Securities Services– Direct Custody & Clearing, India

Mr. Nilesh Lodaya
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India
Phone: +91 22 6157 3000

Country Local Market Sales

Mr. Madhur Agarwal
JPMorgan
Chase Bank, N.A., Paradigm B-Wing, 6th Floor, Malad (West), Mumbai 400 064
Phone: +91 22 6157 3000

Head – Markets

Mr. Rahul Deora
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India
Phone: +91 22 6157 3000

Head- Financing Solution India

Mr. Nitin Rungta
Address : J.P. Morgan Tower, Off CST Road,
Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 61573000

Head – Commercial Banking

Pranav Chawda
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India
Phone: +91 22 6157 3000

Senior Country Business Manager

Mr. Tarun Katoch
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai,
400098, India
Phone: +91 22 6157 3000

Principal Nodal Officer

Mr. Ramprasadh Kantharaj
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai 400098,
India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com

RTGS/NEFT

Mumbai Branch IFSC Code: CHAS0INBX01
New Delhi Branch IFSC Code: CHAS0INBX02
Devanahalli Branch IFSC Code: CHAS0INBX03
Paranur Branch IFSC Code: CHAS0INBX04





Helpdesk Queries


Client Services, J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East,
Mumbai, 400098, India
Phone: +91 22 61573000
Fax: +91-22-66466204 / 66466542 / 67762309 / 67762314

MSME Loan Application

Global Corporate Bank – Credit Product Delivery
Address: JPMorgan Chase Bank, N.A., Mumbai branch
J.P. Morgan Tower, Floor 2, Off CST Road, Kalina,
Santacruz East, Mumbai 400 098, Maharashtra, India
Email: cpd.india@jpmorgan.com

Customer Facilitation Centre directory

https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=2070

Grievance Handling Mechanism

For any grievance or issues, customers can email their complaint to:
customerservice.india@jpmorgan.com.


Customers will receive a response within 30 business days and we shall do our
best to resolve the complaint to the customer’s satisfaction within this period.
Complex complaints which would require time for examination of issues involved
may take a longer time to resolve. However, in such cases, customers will be
informed about the status of their complaint within this period. Our focus would
remain on the quality and completeness of the response, with speed of delivery
being an important but not overriding factor.


In case of unsatisfactory response from the above channel, customers can
escalate the complaint to the Principal Nodal Officer of the Bank:


Mr. Ramprasadh Kantharaj
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai 400098,
India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com


Customers will receive a response within 10 business days and they will have to
quote the reference number pertaining to their earlier contact with the Bank on
the same issue.


Grievance handling procedure and information on Banking Ombudsman


If you do not receive any response from us within one month from the date of
receipt of your complaint, or if you are not satisfied with the reply given by
us, you may approach the Banking Ombudsman.


The details of the Banking Ombudsman Scheme as well as the contact details of
the Ombudsman for respective City or State are available as below.


 1. The Banking Ombudsman Scheme
 2. Address of the office of Banking Ombudsman

For the convenience of the customers, the following are displayed on our
website:

 * Appropriate arrangement for receiving complaints and suggestions
 * The name, address and contact number of the Principal Nodal Officer
 * Code of bank’s commitments to customers/Fair Practice code

The nodal officer of the Bank is kept informed on the complaints which are not
redressed within one month. The details of the Banking Ombudsman which the
complainant can approach are included in the final closure letters/emails for
such cases.

For general inquiries and global media contact information, please visit our
Global Contacts.



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