www.avidxchange.com Open in urlscan Pro
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PAYMENT MANAGEMENT FOR SUPPLIERS


WAVE GOODBYE TO DELAYED PAYMENTS

Watch Supplier Experience Video

Ready to get paid smarter?

Enroll Now

Looking for information on a payment?

Contact Support


WELCOME TO AVIDXCHANGE

AvidXchange helps your customers speed up the way they review and approve
invoices. This means you can get paid on time for the work you’ve already done.

When your customer partners with AvidXchange to automate their accounts payable
process, you instantly become a part of the AvidPay Network. For over 20 years,
we’ve helped suppliers in the AvidPay Network get paid smarter by offering a
variety of payment delivery options tailored to fit their specific business
needs. Over the last five years we’ve processed payments for over 825,000
suppliers who are paid through the AvidPay Network – and we’re still growing!

As part of the AvidPay Network, you’ll have access to a dedicated team at
AvidXchange who is 100% focused on facilitating payments. With thousands of
payments being processed every day, you can rest assured knowing that your funds
will be delivered as quickly and seamlessly as possible.


HELPING YOU GET PAID SMARTER

We offer a variety of payment delivery options tailored to fit your specific
business needs. Whether it’s speed, security or seamless transactions that
matter most to you, AvidXchange helps you take control of how you get paid.


MASTERCARD

Mastercard is our most popular, fastest and secure e-payment method.

 * Get payments by email within one business day after payment approval
 * Transactions monitored 24/7 for fraud
 * Receive a one-time use, virtual Mastercard through a variety of delivery
   options

Fees from your merchant account may apply.



AVIDPAY DIRECT

AvidPay Direct is our enhanced Direct Deposit option.

 * Get payments within three business day after payment approval
 * Transactions monitored 24/7 for fraud
 * Funds deposited directly to your bank account

Variable transaction fees will apply.



CHECK

Paper checks are delivered by First Class USPS.

 * Get payments within 7-10 business days after payment approval

READY TO GET PAID?

ENROLL NOW


FREE GUIDE: 3 STEPS TO STREAMLINING RECEIVABLES SUCCESS

Cash flow holds the key to sustaining business operations and investing in
growth, yet it’s not always an easy task to master. If you’re looking to get
paid more promptly, save time and money, gain deeper insights into your business
and build stronger relationships with your customers, then download our guide.

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DOWNLOAD
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SUPPLIER FAQS

Looking for help? Check out our frequently asked questions and answers below. If
you can’t find what you’re looking for, you can get in touch with our Customer
Care team by visiting www.avidxchange.com/supplier-care.

Who should I contact for help with a payment? AvidXchange or my customer?


Our Customer Care team can help you with questions regarding payments and how to
update your contact or bank information. You can reach us by visiting
www.avidxchange.com/supplier-care and completing the form on the screen. Or you
can chat with us there by selecting the chat icon in the bottom right hand
corner, then follow the prompts for support. If you have questions regarding
invoice status, change of address or change in payment terms, please contact
your customer.

Why did my customer partner with AvidXchange?


Companies across the U.S. partner with AvidXchange to automate their accounts
payable and payment process. Automating AP with AvidXchange creates a more
efficient process for paying bills and ensures suppliers are paid on time, every
time.

How do I submit an invoice?


You should submit invoices as instructed by your customer: via email or to their
dedicated P.O. box. If you’re emailing an invoice, keep in mind that only one
invoice per PDF with a maximum size of 5 MB should be sent. You may include
multiple attachments with each email.

My customer approved an invoice, but I haven’t received the payment. Where’s my
money?


Your customer has complete control of their cashflow. When they approve your
invoice for payment, your payment will be sent by way of your preferred payment
method.

How do I process a Mastercard payment?


Simply process the payment just like any standard credit card taken over the
phone. Keep in mind that the card will expire after 10 days and that any
discrepancies in the amount entered into your POS system can cause the card to
be declined. If the payment amount sent to you is incorrect, please contact our
Customer Care team by visiting www.avidxchange.com/supplier-care and completing
the form on the screen.

How do I update my preferred payment method?


Visit suppliers.support/avidxchange, select ‘Payment question’ and then ‘Change
my payment method’ from the dropdown menus.

How do I access Cashflow Manager?


Visit cashflowmanager.avidxchange.net to access your Cashflow Manager account.
You can also accelerate eligible invoices within the Cashflow Manager portal
using Invoice Accelerator.

AvidXchange is awesome! I wish all our customers used this. It’s a great way to
keep your accounts receivable records accurate.
Kimberly W. - Accurate Termite & Pest Control
You know you’re talking to a person who’s going to work with you to answer your
questions.
Wesley C.- Southern By Design
I have stronger relationships with my customers who use AvidXchange than the
ones who don’t.
Thomas S. - Toms Painting LLC
AvidXchange is awesome! I wish all our customers used this. It’s a great way to
keep your accounts receivable records accurate.
Kimberly W. - Accurate Termite & Pest Control
You know you’re talking to a person who’s going to work with you to answer your
questions.
Wesley C.- Southern By Design
I have stronger relationships with my customers who use AvidXchange than the
ones who don’t.
Thomas S. - Toms Painting LLC
AvidXchange is awesome! I wish all our customers used this. It’s a great way to
keep your accounts receivable records accurate.
Kimberly W. - Accurate Termite & Pest Control
 * 1
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AVIDSUITE BY INDUSTRY

 * AvidSuite for Real Estate
 * AvidSuite for Community Association Management
 * AvidSuite for Construction
 * AvidSuite for Financial Services
 * AvidSuite for Healthcare
 * AvidSuite for Hospitiality
 * FastPay for Media
 * AvidSuite for Technology and Software

AVIDSUITE BY INTEGRATION

 * AvidSuite for Netsuite
 * AvidSuite for QuickBooks
 * AvidSuite for Sage
 * AvidSuite for Microsoft Dynamics
 * AvidSuite for Acumatica
 * AvidSuite for Blackbaud
 * AvidSuite for MRI
 * AvidSuite for Rent Manager
 * AvidSuite for Yardi
 * ...More Accounting Systems

PRODUCTS

 * AvidInvoice
 * AvidPay
 * AvidBuy
 * AvidUtility
 * AvidStrongroom
 * AvidAscend
 * TimberScan
 * TimberScan Titanium
 * Receivables

RESOURCES

 * Accounts Payable Blog
 * Ebooks
 * Whitepapers
 * On-Demand Webinars
 * Frequently Asked Questions (FAQs)
 * AP Glossary
 * Middle Market Spending Trends
 * Fundamentals of AP Automation
 * Customer Education

ABOUT

 * About AvidXchange
 * Contact Us
 * Leadership
 * Careers
 * Newsroom
 * Blog
 * AvidXchange Foundation
 * Investor Relations
 * State Licenses

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AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206
800.560.9305

SOC | Privacy Policy | Terms of Use | Customer Notice | Site Map | NMLS ID #:
1494826 AvidXchange, Inc. is licensed as a Money Transmitter by the New York
State Department of Financial Services.

Copyright © AvidXchange. All rights reserved.

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LOOKING FOR THE STATUS OF A PAYMENT? PLEASE VISIT OUR SUPPLIER CARE CENTER.



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