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DM168

BUSINESS MAVERICK 168


SOUTH AFRICA’S TOP LIFE INSURERS REPORT SPIKE IN DEATH CLAIMS DURING
COVID-19 PANDEMIC

The coffin of a victim of Covid-19 taken to the grave by relatives at a burial
ground in Johannesburg. (Photo: EPA-EFE / KIM LUDBROOK)

By Sasha Planting
Follow
06 Jun 2021
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CLAIMS FROM MARCH 2020 TO JANUARY THIS YEAR WERE WELL ABOVE WHAT WAS EXPECTED BY
THE INDUSTRY.


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First published in the Daily Maverick 168 weekly newspaper.

South Africa’s largest life insurers have reported increases of 50% to 60% in
death claims against fully underwritten individual life policies between March
last year, when the first Covid-19 case was recorded in South Africa, and the
end of January 2021.



Although life insurers anticipated that death claims would increase in line with
the national death rate during the second wave, insured lives lost exceeded the
expected death rate by four times at the peak of the second wave in January
2021.

In comparison, the country as a whole saw an increase in reported deaths of 2.8
times the expected death rate.



“This was a surprising finding given that policyholders with fully underwritten
life policies tend to have fewer comorbidities and usually have access to better
healthcare,” says Anja Kuys, chair of the Actuarial Society of South Africa’s
Continuous Statistical Investigation (CSI) committee.

The information came via a CSI-designed dashboard that tracks excess death
claims against policies. The data is submitted by four of SA’s biggest life
insurers, representing about 70% of individual life insurance premiums, and the
data is used to provide life insurers with insights into the impact of the
Covid-19 pandemic on policyholders as measured by excess deaths. This is to help
ensure accurate pricing of future policy benefits and ensure sufficient capital
reserves.



The statistics exclude universal life policies and limited underwriting policies
(such as funeral policies).

Covid-19 impact on policyholders

What confounds the insurers is that fully underwritten individual life policies
are only issued to policyholders who have had a comprehensive assessment of
their lifestyle, health and medical history.

Put another way, it was expected that the mortality experience of these
policyholders would differ significantly from that of the rest of the
population.

“It’s difficult to determine why the change in death rates for insured lives
deviated so significantly from the national death rates during the second wave.
This does underscore the need for credible statistics that will enable life
insurers to accurately price future risk and ensure that they have sufficient
capital reserves in place,” Kuys says.

The graph on the right compares total population deaths (in blue), recorded from
2020 and beyond by the South African Medical Research Council (SAMRC), with the
death claims (in red) experienced by four of South Africa’s largest life
insurers.

What is also alarming about the statistics is the removal of productive capacity
from South Africa’s severely under-capacitated economy. Typically this type of
life insurance is held by people of working age who have dependants or debt such
as a home loan – and usually both.

Kuys says the dashboard shows an increase in death claims of between 50% and 70%
in all age bands above 30 when compared with expected deaths.

The highest number of death claims related to Covid-19 were submitted for
policyholders between the ages of 60 and 69 (467), followed closely by the 50 to
59 age band (447 cases).

Excess deaths

The life insurance industry has recorded excess deaths not only among people
holding fully underwritten life insurance policies but also across the spectrum
of policies held by South Africans.

Overall, the life industry recorded 434,216 death claims in 2020, a significant
increase from the 317,442 claims received in 2019. More than half the death
claims in 2020 were for funeral policies (266,321), while the rest were for life
policies, credit life policies and other policies that provide life cover.

Cumulatively, the payouts reflect a significant contribution to the South
African economy, which does not diminish the loss and trauma experienced by
families, but may cushion it somewhat.

In total, claims and benefit payments worth R522.7-billion were received from SA
life insurers in 2020. This is an increase of R31.7-billion from the
R491-billion injected into the economy in 2019, according to the Association for
Savings and Investment South Africa (Asisa). The significance of the size
payments becomes evident when considered against the government’s R335.2-billion
social development budget for 2021, says Hennie de Villiers, deputy chair of the
Asisa Life and Risk Board Committee.

The payments made to policyholders and beneficiaries included retirement annuity
and endowment policy benefits, as well as claims against life, disability,
critical illness and income protection policies.

“For most of the recipients, the payments would have been triggered either by a
tragic life event like death or disability, or retirement. This means that more
than half a trillion rand was paid … last year to provide financial stability in
a time of great need.”

Although the numbers may seem large, South Africa’s life insurance industry is
well capitalised, holding assets of R3.23-trillion at the end of 2020.

Liabilities amounted to R2.89-trillion, which left the industry with free assets
of R333.5-billion, which is more than double the capital required by the
Solvency Capital Requirements. DM168

This story first appeared in our weekly Daily Maverick 168 newspaper which is
available for free to Pick n Pay Smart Shoppers at these Pick n Pay stores.






RELATED ARTICLES



 * Covid-19
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set by Linked share Buttons and ad tags.CMID1 yearThe cookie is set by
CasaleMedia. The cookie is used to collect information about the usage behavior
for targeted advertising.CMPRO3 monthsThis cookie is set by Casalemedia and is
used for targeted advertisement purposes.CMPS3 monthsThis cookie is set by
Casalemedia and is used for targeted advertisement purposes.CMST1 dayThe cookie
is set by CasaleMedia. The cookie is used to collect information about the usage
behavior for targeted advertising.DSID1 hourThis cookie is setup by
doubleclick.net. This cookie is used by Google to make advertising more engaging
to users and are stored under doubleclick.net. It contains an encrypted unique
ID.google_push5 minutesThis cookie is set by the Bidswitch. This cookie is used
to collect statistical data related to the user website visit such as the number
of visits, average time spent on the website and what pages have been loaded.
This collected information is used to sort out the users based on demographics
and geographical locations inorder to serve them with relevant online
advertising.i1 yearThe purpose of the cookie is not known yet.id3 monthsThe main
purpose of this cookie is targeting and advertising. It is used to create a
profile of the user's interest and to show relevant ads on their site. This
Cookie is set by DoubleClick which is owned by Google.IDE1 year 24 daysUsed by
Google DoubleClick and stores information about how the user uses the website
and any other advertisement before visiting the website. This is used to present
users with ads that are relevant to them according to the user profile.IDSYNC1
yearThis cookie is used for advertising purposes.KADUSERCOOKIE3 monthsThe cookie
is set by pubmatic.com for identifying the visitors' website or device from
which they visit PubMatic's partners' website.KTPCACOOKIE1 dayThis cookie is set
by pubmatic.com for the purpose of checking if third-party cookies are enabled
on the user's website.ljt_reader1 yearThis is a Lijit Advertising Platform
cookie. The cookie is used for recognizing the browser or device when users
return to their site or one of their partner's site.loc1 year 1 monthThis cookie
is set by Addthis. This is a geolocation cookie to understand where the users
sharing the information are located.mc1 year 1 monthThis cookie is associated
with Quantserve to track anonymously how a user interact with the
website.mt_mop1 monthStores information about how the user uses the website such
as what pages have been loaded and any other advertisement before visiting the
website for the purpose of targeted advertisements.personalization_id2 yearsThis
cookie is set by twitter.com. It is used integrate the sharing features of this
social media. It also stores information about how the user uses the website for
tracking and targeting.suid_legacy1 yearThis cookie is used to collect
information on user preference and interactioin with the website campaign
content. This cookie is used for promoting events and products by the webiste
owners on CRM-campaign-platform.TDCPM1 yearThe cookie is set by CloudFlare
service to store a unique ID to identify a returning users device which then is
used for targeted advertising.TDID1 yearThe cookie is set by CloudFlare service
to store a unique ID to identify a returning users device which then is used for
targeted advertising.test_cookie15 minutesThis cookie is set by doubleclick.net.
The purpose of the cookie is to determine if the user's browser supports
cookies.tluid3 monthsThis cookie is set by the provider AdRoll.This cookie is
used to identify the visitor and to serve them with relevant ads by collecting
user behaviour from multiple websites.tuuid1 yearThis cookie is set by
.bidswitch.net. The cookies stores a unique ID for the purpose of the
determining what adverts the users have seen if you have visited any of the
advertisers website. The information is used for determining when and how often
users will see a certain banner.tuuid_lu1 yearThis cookie is set by
.bidswitch.net. The cookies stores a unique ID for the purpose of the
determining what adverts the users have seen if you have visited any of the
advertisers website. The information is used for determining when and how often
users will see a certain banner.uid5 months 27 daysThis cookie is used to
measure the number and behavior of the visitors to the website anonymously. The
data includes the number of visits, average duration of the visit on the
website, pages visited, etc. for the purpose of better understanding user
preferences for targeted advertisments.uuid1 year 27 daysTo optimize ad
relevance by collecting visitor data from multiple websites such as what pages
have been loaded.VISITOR_INFO1_LIVE5 months 27 daysThis cookie is set by
Youtube. Used to track the information of the embedded YouTube videos on a
website.wfivefivec1 year 1 monthThe domain of this cookie is owned by Dataxu.
The main business activity of this cookie is targeting and advertising. This
cookie tracks the advertisement report which helps us to improve the marketing
activity.xbc2 yearsThis cookie is used for optmizing the advertisement on the
website more relevant by analysing the user behaviour and interaction with the
website.YSCsessionThis cookies is set by Youtube and is used to track the views
of embedded videos.

Others
Others
Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

CookieDurationDescription__cflb23 hoursThis cookie is used by Cloudflare for
load balancing.ajs_group_idneverThis cookie is set by Segment.io. The purpose of
the cookie is currently not identified.revengine-browser-tokensessionRevEngine
Data Tool.UserMatchHistory1 monthLinkedin - Used to track visitors on multiple
websites, in order to present relevant advertisement based on the visitor's
preferences.vicinity_id1 year 10 months 24 days 11 hoursVicinity Advertising.

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