www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On December 14 via api (December 14th 2022, 12:53:02 am UTC) from US — Scanned from DE

Summary HTTP 105 Redirects Links 18 Behaviour Indicators

Summary

This website contacted 30 IPs in 4 countries across 20 domains to perform 105 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 413932.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:803::200a	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:831::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::17	60068 (CDN77 ^_^) (CDN77 ^_^)
2	13.227.254.5 13.227.254.5	16509 (AMAZON-02) (AMAZON-02)
2	54.229.238.74 54.229.238.74	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:207... 2600:9000:2070:1c00:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	34.120.220.80 34.120.220.80	396982 (GOOGLE-CL...) (GOOGLE-CLOUD-PLATFORM)
4	2a00:1450:400... 2a00:1450:4001:82a::2003	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:813::2002	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:34::36	15169 (GOOGLE) (GOOGLE)
5	2a00:1450:400... 2a00:1450:4001:812::200e	15169 (GOOGLE) (GOOGLE)
1	2a02:6ea0:c70... 2a02:6ea0:c700::10	60068 (CDN77 ^_^) (CDN77 ^_^)
6	2600:1f14:f4:... 2600:1f14:f4:7d02:d31:197e:d703:14f5	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:82f::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:82b::2003	15169 (GOOGLE) (GOOGLE)
2	2a02:26f0:480... 2a02:26f0:480:f::213:7ec6	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2606:4700::68... 2606:4700::6811:915b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6812:2eb	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a00:1450:400... 2a00:1450:400c:c0b::9d	15169 (GOOGLE) (GOOGLE)
1	18.66.122.107 18.66.122.107	16509 (AMAZON-02) (AMAZON-02)
2	3.223.98.80 3.223.98.80	14618 (AMAZON-AES) (AMAZON-AES)
1	2606:4700::68... 2606:4700::6811:925b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2600:9000:225... 2600:9000:225e:ce00:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	3.85.138.216 3.85.138.216	14618 (AMAZON-AES) (AMAZON-AES)
1	2606:4700:440... 2606:4700:4400::ac40:9197	13335 (CLOUDFLAR...) (CLOUDFLARENET)
105	30

41 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:803::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:831::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::17 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.227.254.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-254-5.sin52.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.229.238.74 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-229-238-74.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2070:1c00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.120.220.80 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 80.220.120.34.bc.googleusercontent.com

cdn.dreamdata.cloud	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:82a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:812::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:1f14:f4:7d02:d31:197e:d703:14f5 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:82f::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:82b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:480:f::213:7ec6 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)

diffuser-cdn.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:2eb (United States)

ASN13335 (CLOUDFLARENET, US)

tags.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c0b::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-107.fra60.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.223.98.80 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-223-98-80.compute-1.amazonaws.com

aorta.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:925b (United States)

ASN13335 (CLOUDFLARENET, US)

prism.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:225e:ce00:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.85.138.216 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-85-138-216.compute-1.amazonaws.com

hemsync.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9197 (United States)

ASN13335 (CLOUDFLARENET, US)

trackcmp.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
49	egain.com www.egain.com — Cisco Umbrella Rank: 413932 hd.egain.com — Cisco Umbrella Rank: 399988 ebrain.egain.com	743 KB
7	google-analytics.com region1.google-analytics.com — Cisco Umbrella Rank: 3983 www.google-analytics.com — Cisco Umbrella Rank: 28	20 KB
6	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 47	331 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 372 www.linkedin.com — Cisco Umbrella Rank: 643 px4.ads.linkedin.com — Cisco Umbrella Rank: 6944	3 KB
4	clickagy.com tags.clickagy.com — Cisco Umbrella Rank: 6420 aorta.clickagy.com — Cisco Umbrella Rank: 1525 Failed hemsync.clickagy.com — Cisco Umbrella Rank: 5774	14 KB
4	gstatic.com fonts.gstatic.com	122 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 37	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 7952	674 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	674 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 34 stats.g.doubleclick.net — Cisco Umbrella Rank: 81	2 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 373	12 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 20490 key-cdn.printfriendly.com — Cisco Umbrella Rank: 21363	17 KB
2	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 887	370 B
2	app-us1.com diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7813 prism.app-us1.com — Cisco Umbrella Rank: 7888	6 KB
2	licdn.com snap.licdn.com — Cisco Umbrella Rank: 742	5 KB
2	dreamdata.cloud cdn.dreamdata.cloud — Cisco Umbrella Rank: 53374	39 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 14315 tr.lfeeder.com — Cisco Umbrella Rank: 22906	11 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 21022	20 KB
1	trackcmp.net trackcmp.net — Cisco Umbrella Rank: 7770	289 B
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4621	3 KB
105	20

	Domain	Requested by
41	www.egain.com	www.egain.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
6	www.googletagmanager.com	www.egain.com www.googletagmanager.com
5	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com www.egain.com
4	fonts.gstatic.com	fonts.googleapis.com
4	fonts.googleapis.com	www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	bat.bing.com	www.egain.com bat.bing.com
2	px.ads.linkedin.com	2 redirects
2	cdn.linkedin.oribi.io	snap.licdn.com
2	aorta.clickagy.com	tags.clickagy.com www.egain.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	snap.licdn.com	www.egain.com snap.licdn.com
2	region1.google-analytics.com	www.googletagmanager.com
2	cdn.dreamdata.cloud	www.egain.com cdn.dreamdata.cloud
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	trackcmp.net	diffuser-cdn.app-us1.com
1	hemsync.clickagy.com	tags.clickagy.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	prism.app-us1.com	diffuser-cdn.app-us1.com
1	tr.lfeeder.com	www.egain.com
1	tags.clickagy.com	ws.zoominfo.com
1	diffuser-cdn.app-us1.com	www.egain.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
105	31

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-11-28` - `2023-02-20`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-11-07` - `2023-02-05`	3 months	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
*.analytics-egain.com Amazon	`2022-09-06` - `2023-10-05`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-05-04` - `2023-05-04`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2022-11-25` - `2023-05-25`	6 months	crt.sh
*.lfeeder.com Amazon	`2022-07-09` - `2023-08-07`	a year	crt.sh
cdn.dreamdata.cloud GTS CA 1D4	`2022-12-05` - `2023-03-05`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
1639039923.rsc.cdn77.org R3	`2022-11-06` - `2023-02-04`	3 months	crt.sh
www.google.com GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
diffuser-cdn.app-us1.com R3	`2022-12-13` - `2023-03-13`	3 months	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-08-13` - `2023-08-13`	a year	crt.sh
*.clickagy.com Amazon	`2021-12-15` - `2023-01-12`	a year	crt.sh
app-us1.com Cloudflare Inc ECC CA-3	`2022-12-07` - `2023-12-06`	a year	crt.sh
linkedin.oribi.io Amazon	`2022-07-07` - `2023-08-06`	a year	crt.sh
*.google.com GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-11-07` - `2023-01-30`	3 months	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Frame ID: 02BD9E0DFDB3FD2972C7BC399DCF5DF9
Requests: 100 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 67BDA8124082B3C0DE0A0F825C7B2EF0
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 95792BF240E316049FA32DEDEF55FA5E
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: C069A2ED637CEA49792B575C4C3564B2
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 5FA62B0735035ADEE98F3BFCBADD82B2
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

105
Requests

98 %
HTTPS

73 %
IPv6

20
Domains

31
Subdomains

30
IPs

4
Countries

1353 kB
Transfer

3544 kB
Size

37
Cookies

18 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 91

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670979176903%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital4-na%2526uid%253D192e2508-5042-ec11-8c60-000d3a5364f1%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&liSync=true&e_ipv6=AQKpNzCoKyTsnQAAAYUOHssBV41yFK45LA5aOZ0qqxvHM2L5ggXwLnNQHnRvwkrae8UC-1RKpGZiyw

105 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/resources/digital-customer-service-software-vendor-traps/ 210 KB
45 KB 762ms
558ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

e31f96055812557ce722b63181c3a8c97f2879056ba03d65909ed88243277dd0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 45049
Content-Type: text/html; charset=UTF-8
Date: Wed, 14 Dec 2022 00:52:55 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 268ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 280ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 279ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 283ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 286ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "131e-5ddba28f2b659-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1044

GET
H/1.1 200
OK trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
1 KB 286ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "a6b-5ddba28f2a6b9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 817

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 359ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 371ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 380ms
94ms Stylesheet
text/css 13.82.107.234
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Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 379ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 451ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 456ms
91ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain/assets/css/third/slick.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 467ms
96ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain/assets/css/style.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 62ms
25ms Stylesheet
text/css 2a00:1450:4001:803::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Wed, 14 Dec 2022 00:52:55 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Wed, 14 Dec 2022 00:43:03 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 14 Dec 2022 00:52:55 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 463ms
91ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1106

GET
H/1.1 200
OK style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 473ms
93ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "cbb9-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5143

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 473ms
92ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 546ms
95ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain-child/css/custom.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1b1d1-5dd436673e9ce-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 548ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 559ms
95ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 565ms
92ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 574ms
101ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 650ms
102ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 640ms
92ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 95ms
95ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/cookie-notice/js/front.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 24 KB
5 KB 649ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-child/custom_script_1.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 03 Dec 2022 00:54:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6081-5eee1e4945eb8-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 4341

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 221 KB
77 KB 68ms
29ms Script
application/javascript 2a00:1450:4001:831::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
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access-control-allow-headers: Cache-Control
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expires: Wed, 14 Dec 2022 00:52:56 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 112 KB
44 KB 99ms
61ms Script
application/javascript 2a00:1450:4001:831::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
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expires: Wed, 14 Dec 2022 00:52:56 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 179 KB
65 KB 89ms
51ms Script
application/javascript 2a00:1450:4001:831::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66896
x-xss-protection: 0
last-modified: Wed, 14 Dec 2022 00:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
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cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 14 Dec 2022 00:52:56 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
992 B 146ms
12ms Image
image/png 2a02:6ea0:c700::17
CDN77 ^_^

General

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Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::17 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Wed, 14 Dec 2022 00:52:56 GMT
age: 2101
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server: CDN77-Turbo
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cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
expires: Wed, 15 Jun 2022 13:53:55 GMT

GET
H/1.1 200
OK eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 11 KB
11 KB 108ms
91ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL

https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Tue, 18 Oct 2022 21:28:41 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 502 B
864 B 92ms
91ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: image/png
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GET
H/1.1 200
OK de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 250 B
611 B 94ms
93ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to Show image

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 52 KB
15 KB 119ms
23ms Script
application/javascript 2a02:6ea0:c700::17
CDN77 ^_^

General

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::17 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: gzip
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server: CDN77-Turbo
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warning: 214 UploadServer gunzipped
x-goog-stored-content-length: 14415
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GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 93ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/includes/js/imagesloaded.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 93ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
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GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 92ms
92ms Script
application/javascript 13.82.107.234
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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

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Resource Hash

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 100ms
96ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 95ms
92ms Script
application/javascript 13.82.107.234
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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
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GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 101ms
98ms Script
application/javascript 13.82.107.234
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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 93ms
92ms Script
application/javascript 13.82.107.234
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HTTP/1.1

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TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 92ms
92ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
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GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 100ms
100ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Content-Encoding: gzip
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Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
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GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 92ms
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image/svg+xml 13.82.107.234
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
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X-Content-Type-Options: nosniff
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GET
H2 200 css
fonts.googleapis.com/ 3 KB
607 B 24ms
23ms Stylesheet
text/css 2a00:1450:4001:803::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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date: Wed, 14 Dec 2022 00:52:56 GMT
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GET
H2 200 css
fonts.googleapis.com/ 5 KB
706 B 24ms
23ms Stylesheet
text/css 2a00:1450:4001:803::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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date: Wed, 14 Dec 2022 00:52:56 GMT
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GET
H2 200 css
fonts.googleapis.com/ 8 KB
785 B 25ms
24ms Stylesheet
text/css 2a00:1450:4001:803::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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date: Wed, 14 Dec 2022 00:52:56 GMT
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expires: Wed, 14 Dec 2022 00:52:56 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 169 KB
55 KB 54ms
53ms Script
application/javascript 2a00:1450:4001:831::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

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Security

TLS 1.3, , AES_128_GCM

Server

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date: Wed, 14 Dec 2022 00:52:56 GMT
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expires: Wed, 14 Dec 2022 00:52:56 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 1672ms
1181ms Image
image/jpeg 13.227.254.5
AMAZON-02

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16 KB 132ms
30ms Script
text/javascript 54.229.238.74
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
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Response headers

content-type: text/javascript;charset=utf-8
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cache-control: max-age=86400
server
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GET
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www.googletagmanager.com/ 132 KB
48 KB 90ms
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GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

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https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

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Protocol

Security

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Server

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date: Wed, 14 Dec 2022 00:52:56 GMT
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GET
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https://bat.bing.com/bat.js

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GET
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sc.lfeeder.com/ 32 KB
11 KB 113ms
31ms Script
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AMAZON-02

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
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Response headers

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GET
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GOOGLE-CLOUD-PLAT...

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https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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GET
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font/woff2 2a00:1450:4001:82a::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Security

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accept-language: de-DE,de;q=0.9
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Response headers

date: Mon, 12 Dec 2022 18:50:24 GMT
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font/woff2 2a00:1450:4001:82a::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

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Security

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Response headers

date: Fri, 09 Dec 2022 09:45:45 GMT
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font/woff2 2a00:1450:4001:82a::2003
GOOGLE

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Full URL

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Security

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font/woff2 2a00:1450:4001:82a::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v34/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2

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Software

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Response headers

date: Mon, 12 Dec 2022 17:36:16 GMT
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expires: Tue, 12 Dec 2023 17:36:16 GMT

GET
H/1.1 200
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www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 106ms
93ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

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Origin: https://www.egain.com
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Strict-Transport-Security: max-age=31536000
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30 KB 140ms
92ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

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Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

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Server

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Security Headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

Date: Wed, 14 Dec 2022 00:52:56 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
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GET
H/1.1 200
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hd.egain.com/images/ 46 KB
46 KB 1591ms
1190ms Image
image/jpeg 13.227.254.5
AMAZON-02

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Full URL: https://hd.egain.com/images/questions.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
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Request headers

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Response headers

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GET
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www.googletagmanager.com/gtag/ 109 KB
43 KB 30ms
27ms Script
application/javascript 2a00:1450:4001:831::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

QUIC, , AES_128_GCM

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: br
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GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 2 KB
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59ms Script
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GOOGLE

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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1670979176538&cv=11&fst=1670979176538&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&auid=1626597665.1670979177&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

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Protocol

Security

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Response headers

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POST
H2 204 collect
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19ms Ping
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GOOGLE

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=304882671&cid=87988411.1670979177&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1670979176&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
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Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
server: Golfe2
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GET
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www.google-analytics.com/ 49 KB
20 KB 54ms
12ms Script
text/javascript 2a00:1450:4001:812::200e
GOOGLE

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https://www.google-analytics.com/analytics.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Request headers

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Response headers

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content-length: 20039
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GET
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bat.bing.com/p/action/ 0
117 B 109ms
109ms Script
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MICROSOFT-CORP-MS...

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https://bat.bing.com/p/action/56380144.js

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Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

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Security Headers

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609 B 80ms
13ms Script
text/javascript 2a02:6ea0:c700::10
CDN77 ^_^

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Response headers

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32 B 54ms
26ms XHR
application/json 34.120.220.80
GOOGLE-CLOUD-PLAT...

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https://cdn.dreamdata.cloud/api/v1/p

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Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js

Protocol

Security

QUIC, , AES_128_GCM

Server

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Software

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Request headers

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via: 1.1 google
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GET
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ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 756ms
362ms Script
application/x-javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egain-chat.js

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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
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GET
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ebrain.egain.com/system/cb/admin/js/ 24 KB
25 KB 734ms
340ms Script
application/javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

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https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

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Host: analytics.analytics-egain.com
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2 KB 748ms
361ms Script
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AMAZON-02

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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-amzn-remapped-content-length: 294
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cache-control: no-cache
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expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame 9579 4 KB
4 KB 32ms
31ms Document
text/html 54.229.238.74
AMAZON-02

General

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-54-229-238-74.eu-west-1.compute.amazonaws.com
Software: /
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Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
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accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Wed, 14 Dec 2022 00:52:56 GMT
expires: Thu, 15 Dec 2022 00:52:56 GMT
server

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 62ms
28ms Image
image/gif 2a00:1450:4001:82f::2004
GOOGLE

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Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1670979176538&cv=11&fst=1670976000000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1367510212&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
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content-length: 42
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GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 84ms
27ms Image
image/gif 2a00:1450:4001:82b::2003
GOOGLE

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Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1670979176538&cv=11&fst=1670976000000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1367510212&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 1017 B
657 B 49ms
8ms Script
application/x-javascript 2a02:26f0:480:f::213:7ec6
AKAMAI-ASN1

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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:480:f::213:7ec6 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: gzip
last-modified: Tue, 13 Dec 2022 16:28:43 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=56193
accept-ranges: bytes
content-length: 489

GET
H2 200 diffuser.js Show response
diffuser-cdn.app-us1.com/diffuser/ 24 KB
6 KB 43ms
13ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

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Full URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: gzip
via: 1.1 a4233498d2bd44dbd411d60d86f8334e.cloudfront.net (CloudFront)
cf-cache-status: HIT
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server: cloudflare
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cf-ray: 7792f5aefff68fe6-FRA
x-amz-cf-id: OcCk7RaOkBjwmQVWxgNZGEbPusCCkZKU-rV33-SM4V-BNRBSw2yz6w==

GET
H2 200 data.js Show response
tags.clickagy.com/ 38 KB
14 KB 51ms
22ms Script
application/javascript 2606:4700::6812:2eb
CLOUDFLARENET

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Full URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by: Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:2eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
x-amz-version-id: eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding: gzip
cf-cache-status: DYNAMIC
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server: cloudflare
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vary: Accept-Encoding
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x-amz-cf-id: eTSjCnMCpDRUEJgKpcjXzV7D1Kr4bMojL3JlJrJxkOjEnYj3lbPG9A==

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 47ms
20ms XHR
text/plain 2a00:1450:4001:812::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=304882671&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAAABAAAAAC~&jid=192526884&gjid=9720064&cid=87988411.1670979177&tid=UA-15835029-4&_gid=2016097865.1670979177&_r=1&gtm=2wgbu0NC9SGDL&cd17=192e2508-5042-ec11-8c60-000d3a5364f1&z=581292132

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
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content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 44ms
21ms XHR
text/plain 2a00:1450:4001:812::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=304882671&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=2027184301&gjid=525467774&cid=87988411.1670979177&tid=UA-15835029-4&_gid=2016097865.1670979177&_r=1&gtm=2oubu0&z=1085870244

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 204 0
bat.bing.com/action/ 0
175 B 33ms
33ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=77e327ac-d590-46e5-b79f-447affcbb193&sid=a61a34e07b4911ed82b4b50c99b7d736&vid=a61a62407b4911ed999c19baaefcd556&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&r=&lt=1931&evt=pageLoad&sv=1&rn=619391

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Wed, 14 Dec 2022 00:52:56 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 971F0523D5F742D18DACA0A1A6F6C334 Ref B: FRAEDGE1714 Ref C: 2022-12-14T00:52:56Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 60ms
21ms XHR
text/plain 2a00:1450:400c:c0b::9d
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=192526884&gjid=9720064&_gid=2016097865.1670979177&_u=YADAAAAAAAAAAC~&z=1995057145

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0b::9d Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 60ms
22ms XHR
text/plain 2a00:1450:400c:c0b::9d
GOOGLE

General

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=2027184301&gjid=525467774&_gid=2016097865.1670979177&_u=YADAAUABAAAAACAAI~&z=1405400680

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0b::9d Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
293 B 72ms
34ms Image
image/gif 18.66.122.107
AMAZON-02

General

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Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.122.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-122-107.fra60.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
via: 1.1 1aa52a2a71a599aaf6b3df3a9c53b268.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: FRA60-P2
x-cache: LambdaGeneratedResponse from cloudfront
content-type: image/gif
content-length: 43
x-amz-cf-id: PCCu838OsI8-My-ei6aGcQrW7_iu1ZoFfmbZ49LmIf2mMsUwGmOT-A==

GET
H2 200 insight.old.min.js Show response
snap.licdn.com/li.lms-analytics/ 13 KB
5 KB 8ms
8ms Script
application/x-javascript 2a02:26f0:480:f::213:7ec6
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.old.min.js
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:480:f::213:7ec6 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: 641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
content-encoding: gzip
last-modified: Tue, 13 Dec 2022 16:10:50 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=55377
accept-ranges: bytes
content-length: 4581

POST data
aorta.clickagy.com/ 0
0

GET
H2 502 pixel.gif
aorta.clickagy.com/ 0
0 296ms
91ms Image
text/html 3.223.98.80
AMAZON-AES

General

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Full URL: https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.223.98.80 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-223-98-80.compute-1.amazonaws.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

GET
H2 502 liveramp_redir
aorta.clickagy.com/ 0
0 296ms
92ms Image
text/html 3.223.98.80
AMAZON-AES

General

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Show headers Download Go to Show image

Full URL: https://aorta.clickagy.com/liveramp_redir
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.223.98.80 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-223-98-80.compute-1.amazonaws.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

GET
H2 200 / Show response
prism.app-us1.com/ 246 B
461 B 194ms
169ms Script
application/javascript 2606:4700::6811:925b
CLOUDFLARENET

General

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Full URL: https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.4.32
Resource Hash: ee955b7c85c4ffcecab3049ba71ce07be28a6f32308c164d1426a31900a88c1c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.4.32
content-type: application/javascript
cache-control: no-cache, private
x-envoy-upstream-service-time: 58
cf-ray: 7792f5afcd91bbb6-FRA

OPTIONS
H2 200 token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame 0
0 66ms
8ms Preflight 2600:9000:225e:ce00:2:53b2:240:93a1
AMAZON-02

General

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Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:225e:ce00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: content-type
Access-Control-Request-Method: GET
Origin: https://www.egain.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

access-control-allow-headers: content-type
access-control-allow-methods: GET
access-control-allow-origin: *
access-control-max-age: 1800
age: 58309
allow: GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length: 0
date: Tue, 13 Dec 2022 08:41:07 GMT
via: 1.1 e65c822edea04e16936bdb4537763dd4.cloudfront.net (CloudFront)
x-amz-cf-id: kOdLYh8Yw_3n4V-Pvzz5wDgFF1mX_DiTEDu4hBTxPz3LE9cXErreOw==
x-amz-cf-pop: FRA60-P4
x-cache: Hit from cloudfront

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
370 B 151ms
151ms XHR
application/json 2600:9000:225e:ce00:2:53b2:240:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.old.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:225e:ce00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
content-encoding: gzip
via: 1.1 e65c822edea04e16936bdb4537763dd4.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA60-P4
vary: accept-encoding
x-cache: Miss from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=11728
x-amz-cf-id: KH6t6WxZYZ5rkm-P_ISgYSf9AGZqOthnxAr3R2F6rNmjM-gmLU2ZIQ==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670979176903%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26...

0
265 B

162ms
122ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&liSync=true&e_ipv6=AQKpNzCoKyTsnQAAAYUOHssBV41yFK45LA5aOZ0qqxvHM2L5ggXwLnNQHnRvwkrae8UC-1RKpGZiyw
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:56 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: B33048524FFB48129F4FAB9E28282D9D Ref B: FRAEDGE2005 Ref C: 2022-12-14T00:52:57Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXvvyhLMvecI+vaqH1Awg==

Redirect headers

date: Wed, 14 Dec 2022 00:52:56 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: C57C12E49BA84EEEBA56383C7142339B Ref B: FRAEDGE1212 Ref C: 2022-12-14T00:52:57Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670979176903&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&liSync=true&e_ipv6=AQKpNzCoKyTsnQAAAYUOHssBV41yFK45LA5aOZ0qqxvHM2L5ggXwLnNQHnRvwkrae8UC-1RKpGZiyw
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXvvyhI3UGnZtQdvgEtbw==

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 57ms
26ms Image
image/gif 2a00:1450:4001:82f::2004
GOOGLE

General

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Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=192526884&_u=YADAAAAAAAAAAC~&z=1490484061

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 54ms
24ms Image
image/gif 2a00:1450:4001:82b::2003
GOOGLE

General

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Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=192526884&_u=YADAAAAAAAAAAC~&z=1490484061

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 57ms
26ms Image
image/gif 2a00:1450:4001:82f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=2027184301&_u=YADAAUABAAAAACAAI~&z=1246108173

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 53ms
24ms Image
image/gif 2a00:1450:4001:82b::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=87988411.1670979177&jid=2027184301&_u=YADAAUABAAAAACAAI~&z=1246108173

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:56 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 hasHashes Show response
hemsync.clickagy.com/external/ 2 B
325 B 327ms
96ms XHR
text/plain 3.85.138.216
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by: Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.85.138.216 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-85-138-216.compute-1.amazonaws.com
Software: /
Resource Hash: 4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
content-encoding: gzip
vary: origin
content-type: text/plain; charset=utf-8
access-control-allow-origin: https://www.egain.com
access-control-expose-headers: content-length, last-modified, expires, content-type
access-control-allow-credentials: true
content-length: 28

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 13ms
12ms Image
image/gif 2a00:1450:4001:812::200e
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j98&a=304882671&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=87988411.1670979177&tid=UA-15835029-4&_gid=2016097865.1670979177&gtm=2wgbu0NC9SGDL&cd17=192e2508-5042-ec11-8c60-000d3a5364f1&cd20=Blue%20Cross%20Blue%20Shield%20of%20Michigan&cd1=5B%20-%2010B&cd2=5%2C000%20-%2010%2C000%20Employees&cd3=Insurance&cd4=Michigan&cd5=United%20States&cd19=7620788&z=1586222876

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 13 Dec 2022 06:42:35 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 65422
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 13ms
13ms Image
image/gif 2a00:1450:4001:812::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j98&a=304882671&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=87988411.1670979177&tid=UA-15835029-4&_gid=2016097865.1670979177&gtm=2oubu0&cd20=Blue%20Cross%20Blue%20Shield%20of%20Michigan&cd1=5B%20-%2010B&cd2=5%2C000%20-%2010%2C000%20Employees&cd3=Insurance&cd4=Michigan&cd5=United%20States&cd19=7620788&z=904609269

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 13 Dec 2022 06:42:35 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 65422
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 t_prism_sitemessages.php Show response
trackcmp.net/ 0
289 B 444ms
418ms Script
text/javascript 2606:4700:4400::ac40:9197
CLOUDFLARENET

General

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Show headers Download Go to

Full URL: https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=43d9ab9b-145e-4be0-9d62-d139adc222b9&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:4400::ac40:9197 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.1.33
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.1.33
p3p: CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type: text/javascript;charset=UTF-8
cache-control: no-cache, private
x-privacy-policy: You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray: 7792f5b10942bb71-FRA
content-length: 0

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
920 B 196ms
195ms Script
application/javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:52:57 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame C069 124 KB
22 KB 260ms
259ms Script
application/x-javascript 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36

Response headers

date: Wed, 14 Dec 2022 00:52:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: c2644d09-19a0-46ec-9388-2d18ce8542d6
x-amzn-trace-id: Root=1-63991e69-7da66f0a40bbf2b856011b94
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: dHGwhEACPHcFVVw=
content-length: 22210

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 5FA6 0
0 176ms
175ms Document
text/html 2600:1f14:f4:7d02:d31:197e:d703:14f5
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1606
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Wed, 14 Dec 2022 00:52:58 GMT
last-modified: Tue, 15 Nov 2022 23:38:00 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H3 204 collect
region1.google-analytics.com/g/ 0
17 B 50ms
17ms Ping
text/plain 2001:4860:4802:34::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=304882671&cid=87988411.1670979177&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1670979176&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D192e2508-5042-ec11-8c60-000d3a5364f1&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.98 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 14 Dec 2022 00:53:01 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: aorta.clickagy.com
URL: https://aorta.clickagy.com/data

Verdicts & Comments Add Verdict or Comment

176 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

37 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0qgodnt6vf2d11p068eutc2vos282184.node0
.egain.com/	1970-01-20 10:19:15	Name: _gcl_au Value: 1.1.1626597665.1670979177
.bing.com/	1970-01-20 17:31:15	Name: MUID Value: 1504CF324D55675F3E5FDD484C5566C9
.egain.com/	1970-01-20 10:19:15	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=digital4-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.doubleclick.net/	1970-01-20 08:09:40	Name: test_cookie Value: CheckForPermission
.ws.zoominfo.com/	1970-01-20 16:55:15	Name: visitorId Value: 3b5ad8c9400fbe7e09ef26e3e0f73def3b12edab6759365f04b5ba9cb9a5e524
.zoominfo.com/	1970-01-20 08:09:40	Name: __cf_bm Value: 2.NccPuHYTvyQUbkzG3QzEuwp2WeTd5rpfvEJJ26pFk-1670979176-0-ARWsLB5IbtXtDMLM68PYy5N+W6/+5wy2mifOUyuSNlTO1yIBgcjEPCo69pu/Rk1m7ssZMLXdA0NdP2L52F1LT3s=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: NGDYWqFyDVMNtxU3c1eaSdUav7ViwBc_0TNpYxblTFQ-1670979176684-0-604800000
.egain.com/	1970-01-20 16:55:15	Name: ajs_user_id Value: null
.egain.com/	1970-01-20 16:55:15	Name: ajs_group_id Value: null
.egain.com/	1970-01-20 16:55:15	Name: ajs_anonymous_id Value: %2261f42a33-4db5-475a-b56c-a951af3d3602%22
.egain.com/	1970-01-20 17:45:39	Name: _ga Value: GA1.2.87988411.1670979177
.egain.com/	1970-01-20 08:11:05	Name: _gid Value: GA1.2.2016097865.1670979177
.egain.com/	1970-01-20 08:09:39	Name: _gat_UA-15835029-4 Value: 1
.egain.com/	1970-01-20 08:09:39	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 08:11:05	Name: _uetsid Value: a61a34e07b4911ed82b4b50c99b7d736
.egain.com/	1970-01-20 17:31:15	Name: _uetvid Value: a61a62407b4911ed999c19baaefcd556
.egain.com/	1970-01-20 17:45:39	Name: _lfa Value: LF1.1.3c416d10dfb1f3c8.1670979176884
www.egain.com/	1970-01-20 16:55:15	Name: EG-U-ID Value: B470d6f6c5-d60c-4b3d-bcaf-accfafa2679d
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: D718584daa-3df6-4e2d-9496-71464326b3dc
.linkedin.com/	1970-01-20 08:52:51	Name: UserMatchHistory Value: AQKiLV-xxJQZiAAAAYUOHsoiw-3zq97oyL5q9sd8lDmmOICGY9btRRZ8liq_LoBjTZUpCtIiANXbbQ
.linkedin.com/	1970-01-20 08:52:51	Name: AnalyticsSyncHistory Value: AQKsqcwwDFFR1AAAAYUOHsoiQjf1Eh6YhfMC9ewYce4OO_JvKgX4VsQVSxqfrTvmtSXJ2iouoklzs9XdBUJClA
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 16:55:15	Name: bcookie Value: "v=2&3a7c1fe6-5c7f-4ac3-8e38-eb22348c8854"
.linkedin.com/	1970-01-20 08:11:05	Name: lidc Value: "b=VGST04:s=V:r=V:a=V:p=V:g=2802:u=1:x=1:i=1670979176:t=1671065576:v=2:sig=AQGVECUpp4Ql0b0Jq_Grm6IGRb2Esmkh"
.egain.com/	1970-01-20 17:45:39	Name: _ga_P0WWZ4WL9G Value: GS1.1.1670979176.1.1.1670979177.0.0.0
prism.app-us1.com/	1970-01-20 08:52:51	Name: prism_68298682 Value: 43d9ab9b-145e-4be0-9d62-d139adc222b9
.egain.com/	1970-01-20 08:52:51	Name: prism_68298682 Value: 43d9ab9b-145e-4be0-9d62-d139adc222b9
.www.egain.com/	1970-01-20 08:11:05	Name: ln_or Value: d
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 16:55:15	Name: bscookie Value: "v=1&20221214005257f34947b9-4748-4594-84d9-cd4e8f90f7cdAQF1Z42pgrROovCkrpZ_TWdk6kuIgOSp"
.linkedin.com/	1970-01-20 12:28:51	Name: li_gc Value: MTswOzE2NzA5NzkxNzc7MjswMjEzWv3QIRi9hs79rSj/6eUfkiNuSSshLDRTmkFgeJc+Cg==
ebrain.egain.com/	1970-01-20 08:19:43	Name: AWSALBTG Value: fJVpWcbhwv+9c1iwSuQiroP7YlqiBWNIZzwnY3QrgvSZgFIFQidYv+AvBr/o7vm0tpyDHkL5xmo28aYl6CgciB2N+6hGMnUYcjIG+LMfglnZwNpO96fNPUJNXXMJ0PpwOBW/wINFlof4pX7ciwHyeCLnMpC411EXpO0+PldDaLF0Uzw9syc=
ebrain.egain.com/	1970-01-20 08:19:43	Name: AWSALBTGCORS Value: fJVpWcbhwv+9c1iwSuQiroP7YlqiBWNIZzwnY3QrgvSZgFIFQidYv+AvBr/o7vm0tpyDHkL5xmo28aYl6CgciB2N+6hGMnUYcjIG+LMfglnZwNpO96fNPUJNXXMJ0PpwOBW/wINFlof4pX7ciwHyeCLnMpC411EXpO0+PldDaLF0Uzw9syc=
ebrain.egain.com/	1970-01-20 08:19:43	Name: AWSALB Value: ifJXztuprXCzu1ftBWzBPVDJztT4NBrHdOGW/W0qbb9Lk8jUguXwFCql+WU3ry+XhiJvDVd+tnLRF7JnxIvS7RJN0HEUq7++fhrwGejsC4CFEv2uRvUSyE2yjhrb2KrcqNXZJmM6fYXh5/qSMDq4q8oHB4Wmzd91mOP6/LI7AL8x2+BCq/VAnPFwEp+eQA==
ebrain.egain.com/	1970-01-20 08:19:43	Name: AWSALBCORS Value: ifJXztuprXCzu1ftBWzBPVDJztT4NBrHdOGW/W0qbb9Lk8jUguXwFCql+WU3ry+XhiJvDVd+tnLRF7JnxIvS7RJN0HEUq7++fhrwGejsC4CFEv2uRvUSyE2yjhrb2KrcqNXZJmM6fYXh5/qSMDq4q8oHB4Wmzd91mOP6/LI7AL8x2+BCq/VAnPFwEp+eQA==

6 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
javascript	error	URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=192e2508-5042-ec11-8c60-000d3a5364f1 Message: Access to XMLHttpRequest at 'https://aorta.clickagy.com/data' from origin 'https://www.egain.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://aorta.clickagy.com/data Message: Failed to load resource: net::ERR_FAILED
network	error	URL: https://aorta.clickagy.com/pixel.gif?clkgypv=jstag Message: Failed to load resource: the server responded with a status of 502 ()
network	error	URL: https://aorta.clickagy.com/liveramp_redir Message: Failed to load resource: the server responded with a status of 502 ()
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
aorta.clickagy.com
13.107.42.14
13.227.254.5
13.82.107.234
18.66.122.107
2001:4860:4802:34::36
2600:1f14:f4:7d02:d31:197e:d703:14f5
2600:9000:2070:1c00:1f:f723:6fc0:93a1
2600:9000:225e:ce00:2:53b2:240:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6811:925b
2606:4700::6812:2eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:803::200a
2a00:1450:4001:812::200e
2a00:1450:4001:813::2002
2a00:1450:4001:82a::2003
2a00:1450:4001:82b::2003
2a00:1450:4001:82f::2004
2a00:1450:4001:831::2008
2a00:1450:400c:c0b::9d
2a02:26f0:480:f::213:7ec6
2a02:6ea0:c700::10
2a02:6ea0:c700::17
3.223.98.80
3.85.138.216
34.120.220.80
54.229.238.74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6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
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843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
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8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db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aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b
b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719
b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83
bb6f12c7d2e7c565090a55d90424b281cbf41437a920641dd2d2ffe961215128
bcdf63ce3b6ce01e4614ea3b6a4a336e054dcc45a322423bc2f16d7eb82e4809
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c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
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f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

105 Requests

98 %HTTPS

73 %IPv6

20 Domains

31 Subdomains

30 IPs

4 Countries

1353 kBTransfer

3544 kBSize

37 Cookies

18 Outgoing links

Redirected requests

105 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

105
Requests

98 %
HTTPS

73 %
IPv6

20
Domains

31
Subdomains

30
IPs

4
Countries

1353 kB
Transfer

3544 kB
Size

37
Cookies

105 HTTP transactions
0 data transactions