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Effective URL: https://banxso.com/support/
Submission: On October 06 via api from US — Scanned from NL
Effective URL: https://banxso.com/support/
Submission: On October 06 via api from US — Scanned from NL
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Skip to content Important Notice Trading CFDs requires skills, knowledge, and understanding of relevant risks and is not suitable for everyone; Leveraged trading activity involves substantial risk of losing all invested funds within a short time period. Trading CFDs requires skills, knowledge, and understanding of relevant risks and is not suitable for everyone; Leveraged trading activity involves substantial risk of losing all invested funds within a short time period. * About * Who We Are * Why Us * Safety & Regulation * Press & Awards * Reviews * Partnerships * Products * Forex * Stocks * Indices * Commodities * Cryptocurrencies * Bonus & Credit * 8.7 Interest Rate * Cashback * Refer a Friend * Accounts * Account Type Summary * Individual Account * Joint Account * Corporate Account * Demo Account * AutoBanxso * Automated Trading * Cooma Social Account * Pending Orders * Trading Bots * Platforms * Banxso X * Banxso X Mobile * MetaTrader 5 * MetaTrader 5 Mobile * Tools * Educational Videos * Basic Forex Education * Fibonacci * Understanding Candlesticks * Chart Formation Patterns * Forex Indicators * Timing in Forex * MT4 * Introduction to the Stock Market * Cryptocurrencies * Introduction to the Stock Market * Advanced Stock Market Trading – Level 1 * Advanced Stock Market Trading – Level 2 * Top Trader * Advanced Trading Tools And Techniques * Trading Central * TipRanks * Morning Gazette * Economic Calendar * Success Managers * Social Media * Support * Contact Banxso * Deposits * Withdrawals * FAQs Menu * About * Who We Are * Why Us * Safety & Regulation * Press & Awards * Reviews * Partnerships * Products * Forex * Stocks * Indices * Commodities * Cryptocurrencies * Bonus & Credit * 8.7 Interest Rate * Cashback * Refer a Friend * Accounts * Account Type Summary * Individual Account * Joint Account * Corporate Account * Demo Account * AutoBanxso * Automated Trading * Cooma Social Account * Pending Orders * Trading Bots * Platforms * Banxso X * Banxso X Mobile * MetaTrader 5 * MetaTrader 5 Mobile * Tools * Educational Videos * Basic Forex Education * Fibonacci * Understanding Candlesticks * Chart Formation Patterns * Forex Indicators * Timing in Forex * MT4 * Introduction to the Stock Market * Cryptocurrencies * Introduction to the Stock Market * Advanced Stock Market Trading – Level 1 * Advanced Stock Market Trading – Level 2 * Top Trader * Advanced Trading Tools And Techniques * Trading Central * TipRanks * Morning Gazette * Economic Calendar * Success Managers * Social Media * Support * Contact Banxso * Deposits * Withdrawals * FAQs Client Area Register * EN * العربية * EN * العربية * EN * العربية * EN * العربية CUSTOMER SUPPORT Banxso provides Customer Support, not Customer Service. We are here for you from 8:00 am to 7:00 pm, 5 days a week. BOOK A VISIT Come visit us at our local embassy located at 117 On Strand De Waterkant, Capetown 8001, South Africa *Αll visits in the office should be done via appointment only. PHONE Call us from Monday to Friday at +27 104 464 170 EMAIL Send us an email with anything you want to know about Banxso at cs@banxso.com We respond to every email in minutes. WHATSAPP You can also contact us via: WhatsApp AS SEEN ON: READY TO START INVESTING? Sign up with Banxso today. It’s free and totally worth it! Open a Free Account Banxso will never ask you to provide your account password, card number and PIN, or any other sensitive information. ABOUT * Who We Are * Why Us * Safety & Regulations * Press & Awards * Reviews * Partnerships * Who We Are * Why Us * Safety & Regulations * Press & Awards * Reviews * Partnerships PRODUCTS * Forex * Stocks * Indices * Commodities * Cryptocurrencies * 8.7 Interest Rate * Cashback * Bonus & Credit * Refer a Friend * Forex * Stocks * Indices * Commodities * Cryptocurrencies * 8.7 Interest Rate * Cashback * Bonus & Credit * Refer a Friend ACCOUNTS * Account Type Summary * Individual Account * Joint Account * Demo Account * Account Type Summary * Individual Account * Joint Account * Demo Account PLATFORMS * Banxso X * Banxso X Mobile * MetaTrader 5 * MetaTrader 5 Mobile * Banxso X * Banxso X Mobile * MetaTrader 5 * MetaTrader 5 Mobile AUTOBANXSO * Automated Trading * Cooma Social Account * Pending Orders * Trading Bots * Automated Trading * Cooma Social Account * Pending Orders * Trading Bots SUPPORT * Deposits * Withdrawals * FAQs * Deposits * Withdrawals * FAQs TOOLS * Educational Videos * Trading Central * TipRanks * Morning Gazette * Economic Calendar * Success Managers * Social Media * Educational Videos * Trading Central * TipRanks * Morning Gazette * Economic Calendar * Success Managers * Social Media Fresh takes on the financial news you need to start your day. Email Address Subscribe * Terms and Conditions * Privacy Policy * Risk Disclosure * DPO * Bonus Disclosure * Refer A Friend Promotion * Cashback Terms * Interest Rate Promotion * Liquidity Advance Promotion * Terms and Conditions * Privacy Policy * Risk Disclosure * DPO * Bonus Disclosure * Refer A Friend Promotion * Cashback Terms * Interest Rate Promotion * Liquidity Advance Promotion Client Area Open a Free Account Facebook Twitter Youtube Instagram Linkedin Whatsapp The Banxso brand is an online trading platform providing the world’s best trading experience. Please note that ALL trades on Banxso are conducted through a third-party liquidity provider, and the liquidity provider is the sole execution venue for the execution of client orders. Banxso is authorized and regulated in various jurisdictions. Banxso.com (Banxso.com) is a brand name owned and operated by Banxso (PTY) Limited, situated at 117 On Strand, De Waterkant, Cape Town, 8001, South Africa, Registration Number: (2021 119980 07), is authorized and regulated by the South African Financial Sector Conduct Authority (“FSCA”), with License Number 37699, as a Financial Service Provider, and serves clients outside EU according to FSCA regulation. Banxso Wealth Management is a brand name owned and operated by Banxso Wealth Management (PTY) Limited, situated at 117 On Strand, De Waterkant, Cape Town, 8001, South Africa, Registration Number: (2012 187591 07), is authorized and regulated by the South African Financial Sector Conduct Authority (“FSCA”), with License Number 41690, as a Category II Financial Service Provider, and serves clients outside EU according to FSCA regulation. Banque de Banxso (LTD), situated at Bonovo Road, Fomboni, Island of Mohéli, Comoros Union, Registration Number: HY00123062, trading under Banxso.com, is authorized and regulated by the Mwali International Services Authority (“MISA”) of Island of Mwali (Moheli), Comoros Union, with License Number T2023163, as an International Brokerage and License Number B2023085 as a Class “A” Bank, and serves clients outside EU according to MISA regulation. Banxso eu is a brand name owned and operated by XF Services (LTD), situated at 81-83 Grivas Digenis Ave, Nicosia, 1090, Cyprus, Registration Number: HE415244, trading under Banxso Eu, is authorized and regulated by the Cyprus Securities and Exchange Commission (“CySEC”), with License Number 413/22 as a Cyprus Investment Firm (“CIF”), and serves clients within EU/EEA and only as allowed as per its cross-border services. The Banxso name, brand, logo and other marks indicated on our website are trademarks or registered trademarks of the Banxso Holding Group (“Group”). You can find the public trademarks registration here and here. Any unauthorized use is expressly prohibited. All rights reserved. Risk Warning: Trading online is highly speculative, carries a high level of risk and is not appropriate for every investor. The contents of this website should not be construed as investment advice. Before deciding to trade on the platform offered by this provider, you should carefully consider your objectives, financial situation, needs and level of experience, and consider seeking independent professional advice. By trading, you may sustain a loss of some or all of your invested capital, so you should not speculate with capital that you cannot afford to lose. You should be aware of all risks associated with trading on margin. Please read the full Risk Disclosure Statement and Terms and Conditions. We do not guarantee any profit from trading or any other activity associated with the website. Please note that you do not gain access, rights, or ownership in the underlying assets, but are merely exposed to asset price fluctuations. If you do not understand the risks involved, or cannot afford to take such risks, you are not advised to trade with us. We do not provide any trading advice, recommendation, or guidance, whether in connection with the services or otherwise. Any trading decision is your exclusive decision, at your own risk, and the Group is not liable for any loss suffered. You should always consult your own legal, financial and/or tax advisors for advice and assistance. Please Note: Leveraged trading products are complex instruments and come with a risk of losing money rapidly due to unmonitored leverage. The majority of retail investor accounts lose money when trading with this provider. You should consider whether you understand how any of our other products work and whether you can afford the risk of losing your money. For privacy and data protection related inquiries, please contact us at: privacy@banxso.com. Please read our Privacy Policy for more information on handling of personal data. Banxso is registered with the South African Information Regulator in terms of the Protection of Personal Information Act 4 of 2013. Banxso is also registered as an Accountable Institution in terms of the Financial Intelligence Centre Act 38 of 2001. Client Area About Who We Are Why Us Safety & Regulations Press & Awards Reviews Partnerships Products Forex Stocks Indices Commodities Cryptocurrencies Cashback Bonus & Credit Fee Schedule Refer a Friend Accounts Account Types Summary Individual Account Joint Account Corporate Account Demo Account Tools TipRanks Trading Central Morning Gazette Economic Calendar Success Managers Social Media Automated Trading Cooma Social Account Platforms Banxso X MetaTrader 5 Mobile Platform Support Deposits Withdrawals FAQs Chat with us, powered by LiveChat