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Webinar
Escaping the Build Trap
June 21, 2022 | 10:00 am PT
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 * Products
   
    * Sendbird Chat
      
      A complete chat API with moderation & translation
   
    * UIKit for Chat
      
      A complete chat API with moderation & translation
   
    * Sendbird Calls
      
      Immersive voice and video experiences
   
    * Sendbird Desk
      
      Modern, mobile-first chat support
   
   UIKit for Chat
   
   Ship chat in minutes with a pre-built UI

 * Solutions
   
    * Marketplaces
   
    * Live streaming
   
    * Digital health
   
    * Social & communities
   
    * Gaming
   
    * On-demand services
   
    * Financial services
   
    * Customer support

 * Developer
   
    * Documentation
   
    * Developer portal
   
    * Demos
   
    * Tutorials
   
    * Community
   
    * FAQ
   
    * Server status
   
    * In-app chat
   
    * Live stream chat
   
    * Sendbird Chat
   
    * Sendbird Calls
   
    * Sendbird Desk
   
    * Sendbird UIKit
   
   
   DOCUMENTATION
   
   UIKit for Chat
   iOS SDK
   Android SDK
   React SDK
   Chat
   iOS SDK
   Android SDK
   JS SDK
   Flutter SDK
   Unity SDK
   Unreal SDK
   .NET SDK
   Platform API
   Calls
   iOS SDK
   Android SDK
   JS SDK
   Platform API
   Desk
   iOS SDK
   Android SDK
   JS SDK
   Platform API
 * Pricing
 * Customers
 * Company
   
    * About
   
    * Careers
   
    * Blog
   
    * Events
   
    * Partners
   
    * News
   
    * Library
   
    * Contact us

 * Talk to Sales
 * Sign in

 * Sign up
 * Talk to Sales




OWN YOUR CONVERSATIONS


Don’t let WhatsApp own your customer conversations and data. Switch to beautiful
in-app conversations integrated into your app and brand.

Talk to Sales




BUILD EXPERIENCES THAT DRIVE ENGAGEMENT AND INCREASE TRANSACTIONS WATCH A VIDEO

SENDBIRD CHAT


IN-APP CHAT EXPERIENCES USERS WILL LOVE

An easy-to-use Chat API, native Chat SDKs, and a fully-managed chat platform on
the backend means faster time-to-market.

 * Build modern chat and messaging experiences with delivery receipts, offline
   messaging, presence, translation, moderation tools, and analytics.
 * Get started quickly with Sendbird UIKit, with elegant pre-built UI
   components, and ship chat in days.

Learn about our chat API



SENDBIRD CALLS


IN-APP VOICE AND VIDEO CALLS

From healthcare to dating to customer service, connecting users with our voice
and video APIs has never been easier.

 * Clear faces. No lags. Sendbird Calls for voice and video just works so your
   users get to socialize in your app as they would in real life.
 * Combine chat, voice, and video so users get access to all the right
   experiences they have come to expect.

Learn about our voice API and video API


SENDBIRD DESK


EASY IN-APP CHAT SUPPORT FOR YOUR CUSTOMERS

Power live chat support right within your app’s messaging experience. Push
notifications keep your customers informed and engaged.

 * Deliver on-demand chat support in-app and in-context of their issue for
   easier faster resolutions.
 * Intuitive agent interface to manage the queue, route support tickets, view
   customer context, and monitor responses.

Learn about chat support



SOLUTIONS FOR EVERY INDUSTRY


MARKETPLACES

Connect buyers and sellers and drive more transactions. Integrate chat with your
shopping cart, payment system, reviews platform and more.
Learn more


LIVE STREAMING

Create a digital stadium for your audience and let fans connect and celebrate in
real-time. Engage buyers in live commerce streams to drive more sales.
Learn more


DIGITAL HEALTH

Build immersive chat, voice, and video experiences for the modern connected
patient. Be there for your patients at every step of their journey.
Learn more


SOCIAL AND COMMUNITIES

Increase engagement and reduce churn within your community. Keep the
conversation safe with essential moderation tools.
Learn more


GAMING

Keep users engaged in-game longer with a unified chat experience. Connect gamers
to the rest of the community with 1-on-1 messaging and group chats.
Learn more


ON-DEMAND SERVICES

Be it ride sharing or delivery, prevent booking cancellations and missteps
through always-on communication between your customers.
Learn more

75%

Reduction in booking cancellations for a global ride sharing superapp

33%

Reduction in customer support calls for a leading on-demand food delivery app

8%

Increase in user retention for a leading international community site

“Sendbird powers our core transaction flows via a fast and reliable messaging
layer between our buyers and sellers.”

Head of Engineering
Carousell

“With Sendbird we provide a 100% digital customer support experience for our
customers with native in-app chat based interactions.”

Senior Manager
Virgin Mobile UAE

“Sendbird’s client base gave us confidence that they would be able to handle our
traffic and projected growth.”

CTO
Hinge

“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to
build in-app chat."

Director of Product Management
Accolade


DEVELOPERS COME FIRST

Sendbird’s chat API, voice API, & video API, native Chat SDKs, feature-rich
platform, and pre-fab UI components make developers more productive. We take
care of a ton of operational complexity under the hood, so you can power a rich
chat service, and life-like voice, and video experiences, and not worry about
features, edge cases, reliability, or scale.

Check out our docs
 * iOS
 * Android
 * JavaScript
 * .NET
 * Unity
 * Platform

						SBDMain.initWithApplicationId(appId)
SBDMain.connectWithUserId(userId, completionHandler: {
  (user:SBDUser?, err:SBDError?) in
  SBDMain.addChannelDelegate(self, identifier:handlerId)

  // get channel
  SBDGroupChannel.getChannelWithUrl(channelUrl, completionHandler: {
    (channel:SBDGroupChannel?, err:SBDError?) in
    // send message
    channel?.sendUserMessage(message, completionHandler: {
      (message:SBDUserMessage?, err:SBDError?) in
      // message sent
    })
  })
})

override func channel(sender: SBDBaseChannel,
  didReceiveMessage message: SBDBaseMessage) {
  // message received
}
						
						

							Sendbird.init(appId, context);
Sendbird.addChannelHandler(handlerId, new Sendbird.ChannelHandler() {
  @Override
  public void onMessageReceived(BaseChannel baseChannel, BaseMessage baseMessage) {
    // message received
  }
});
Sendbird.connect(userId, new ConnectHandler() {
  @Override
  public void onConnected(User user, SendbirdException e) {
    // get channel
    GroupChannel.getChannel(channelUrl, new GroupChannel.GroupChannelGetHandler() {
      @Override
      public void onResult(GroupChannel groupChannel, SendbirdException e) {
        // send message
        groupChannel.sendUserMessage(message,
          new BaseChannel.SendUserMessageHandler() {
            @Override
            public void onSent(UserMessage userMessage, SendbirdException e) {
              // message sent
            }
        });
      }
    });
  }
});
							
						

							const sb = new Sendbird({ appId : 'YOUR-APP-ID' });
const channelHandler = new sb.ChannelHandler();
channelHandler.onMessageReceived = (channel, message) => {
    // message received
};
sb.addChannelHandler(handlerId, channelHandler);
sb.connect(userId, (user, err) => {
    // get channel
    sb.GroupChannel.getChannel(channelUrl, (channel, err) => {
      // send message
      channel.sendUserMessage(message, (message, err) => {
          // message sent
      });
    });
});
							
						

							SendbirdClient.Init(appId);
const SendbirdClient.ChannelHandler channelHandler = new SendbirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendbirdClient.AddChannelHandler(handlerId, channelHandler);
SendbirdClient.Connect(userId, (User user, SendbirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendbirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendbirdException sendMessageException) => {
          // message sent
        });
  });
});

							
						

							SendbirdClient.Init(appId);
const SendbirdClient.ChannelHandler channelHandler = new SendbirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendbirdClient.AddChannelHandler(handlerId, channelHandler);
SendbirdClient.Connect(userId, (User user, SendbirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendbirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendbirdException sendMessageException) => {
          // message sent
        });
  });
});

							
						

							import requests

# Send a message
response = requests.request(
    method='POST', 
    url=f'https://api-{YOUR_APP_ID}.sendbird.com/v3/group_channels/{channel_url}/messages',
    headers={
        'Api-Token': API_TOKEN,
    }, 
    json={
        'message_type': 'MESG',
        'user_id': 'user-1',
        'message': 'Hello Sendbird!',
    },
)
							
						


ENTERPRISE-READY COMPLIANCE

The fastest growing startups to the largest enterprises trust Sendbird with
their data. Our chat API, voice API, video API, and platform adhere to leading
security and compliance standards to ensure that all your communication and data
are encrypted both in rest and motion.

Visit our security page

READY FOR
THE NEXT LEVEL?

Talk to Sales Start a free trial
 * 

 * PRODUCTS
   
   * Sendbird Chat
   * UIKit for Chat
   * Sendbird Calls
   * Sendbird Desk
   * Pricing

 * SOLUTIONS
   
   * Marketplaces
   * Live streaming
   * Digital Health
   * Social & Communities
   * Gaming
   * On-demand
   * Financial services

 * DEVELOPER
   
   * Developer Portal
   * Documentation
   * Demos
   * Tutorials
   * Community
   * FAQ
   * Server Status

 * RESOURCES
   
   * What is a chat API?
   * Customers
   * Security & Compliance

 * COMPANY
   
   * About
   * Careers
   * Blog
   * Events
   * Partners
   * News
   * Library
   * Contact Us

 * SUPPORT
   
   * Help Center
   * Support Policy
   * Talk to Sales

© 2022 Sendbird, Inc.
 * Terms of Service
 * Privacy Policy
 * Cookie Settings
 * Sub-Processors
 * © 2022 Sendbird, Inc.

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