Submitted URL: https://support.otpservice.io/
Effective URL: https://support.otpservice.io/support/home
Submission: On December 16 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 24 HTTP transactions. The main IP is 52.58.171.58, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.otpservice.io.
TLS certificate: Issued by R10 on December 16th 2024. Valid for: 3 months.
This is the only time support.otpservice.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 52.58.171.58 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 142.250.186.131 15169 (GOOGLE)
4 18.196.36.111 16509 (AMAZON-02)
2 52.58.166.162 16509 (AMAZON-02)
1 18.66.122.33 16509 (AMAZON-02)
2 52.219.170.109 16509 (AMAZON-02)
2 13.35.58.64 16509 (AMAZON-02)
24 8
Apex Domain
Subdomains
Transfer
11 otpservice.io
support.otpservice.io
1 MB
6 freshchat.com
wchat.eu.freshchat.com — Cisco Umbrella Rank: 89526
34 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 31135
cdn.freshdev.io — Cisco Umbrella Rank: 36655
26 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
2 gstatic.com
fonts.gstatic.com
29 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
1 KB
24 6
Domain Requested by
11 support.otpservice.io 1 redirects support.otpservice.io
6 wchat.eu.freshchat.com support.otpservice.io
wchat.eu.freshchat.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io support.otpservice.io
1 fonts.googleapis.com support.otpservice.io
24 7

This site contains links to these domains. Also see Links.

Domain
www.otpservice.io
www.freshworks.com
Subject Issuer Validity Valid
support.otpservice.io
R10
2024-12-16 -
2025-03-16
3 months crt.sh
upload.video.google.com
WR2
2024-11-04 -
2025-01-27
3 months crt.sh
*.gstatic.com
WR2
2024-11-04 -
2025-01-27
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M03
2024-11-16 -
2025-12-15
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-11-13 -
2025-11-11
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.otpservice.io/support/home
Frame ID: 845F79377EBA696A60DE0DA50FA9D981
Requests: 21 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/config_iframe.html?host=https://wchat.eu.freshchat.com&token=0741d008-9772-439f-8852-e0029a9dee9d&origin=https://support.otpservice.io
Frame ID: D03311B7ADBBBF25C3F8E3A40A08DA33
Requests: 1 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=0741d008-9772-439f-8852-e0029a9dee9d&referrer=aHR0cHM6Ly9zdXBwb3J0Lm90cHNlcnZpY2UuaW8=&eagerLoad=true
Frame ID: BC50E7A873B7179F7069B6244C4CD560
Requests: 1 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: F1722E79B0772A0DCB12F2E7E9C8D7D0
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Supporto : OTP Service

Page URL History Show full URLs

  1. https://support.otpservice.io/ HTTP 302
    https://support.otpservice.io/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

24
Requests

100 %
HTTPS

13 %
IPv6

6
Domains

7
Subdomains

8
IPs

2
Countries

1448 kB
Transfer

2556 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.otpservice.io/ HTTP 302
    https://support.otpservice.io/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.otpservice.io/support/
Redirect Chain
  • https://support.otpservice.io/
  • https://support.otpservice.io/support/home
12 KB
5 KB
Document
General
Full URL
https://support.otpservice.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.58.171.58 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-58-171-58.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Name Value
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Request headers

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User-Agent
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cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
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date
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etag
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server
fwe
status
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strict-transport-security
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x-xss-protection
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date
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expires
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server
fwe
status
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Full URL
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Requested by
Host: support.otpservice.io
URL: https://support.otpservice.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.58.171.58 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
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Request headers

User-Agent
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Referer
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Response headers

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Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' * https://cloudflareinsights.com; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com https://ajax.cloudflare.com https://static.cloudflareinsights.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Mon, 16 Dec 2024 11:43:28 GMT
last-modified
Fri, 06 Dec 2024 03:23:28 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
0dd0034f-dd18-4e9c-a709-bc29db2ca9bb
x-server
9ld88
x-trace-id
00-cfe7182648b75b318912fa8b68a4248b-530ac26a0338e98c-00
x-xss-protection
1; mode=block
widget.css
wchat.eu.freshchat.com/widget/css/
9 KB
2 KB
Stylesheet
General
Full URL
https://wchat.eu.freshchat.com/widget/css/widget.css?t=1734349408955
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.196.36.111 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-196-36-111.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.otpservice.io/

Response headers

x-request-id
e28fa70a-e244-4e08-a1ff-2217eb124f57
content-encoding
gzip
x-fw-ratelimiting-managed
false
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
expires
Tue, 16 Dec 2025 11:43:28 GMT
date
Mon, 16 Dec 2024 11:43:28 GMT
content-type
text/css
last-modified
Fri, 06 Dec 2024 03:23:28 GMT
x-server
9ld88
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
1
x-trace-id
00-9bd8260df66086d0149b3c5ffeb2d7b7-fc4482109ac1c0cb-00
x-xss-protection
1; mode=block
server
fwe
EqKv1QcVhA6QV7-pz6DnNRM2kmstRiladg.png
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/80424836580/fav_icon/
1 KB
0
Other
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/80424836580/fav_icon/EqKv1QcVhA6QV7-pz6DnNRM2kmstRiladg.png
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
52.219.170.109 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
e77c05211ab4ab39b5a65f3589b71b66b27b09d9e54e14b6adaceb4e96006e57

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.otpservice.io/

Response headers

x-amz-id-2
ykWisOARsFia1JT7s2s+KvYwEbz2364hwFr4csscTULWijnUIeVw3X/XXx9hJJ0V3ZH0Ehm08r4=
ETag
"dc8f9057edf24be6ba4cb4997dc2d7d8"
x-amz-version-id
NoeN9MxxsQMjFxsuq6M8Ppp.9nt3tP3K
x-amz-request-id
ZXCTV4G69PH0E48A
Accept-Ranges
bytes
Content-Length
1222
Date
Mon, 16 Dec 2024 11:43:29 GMT
Last-Modified
Mon, 16 Dec 2024 11:37:41 GMT
Content-Type
image/png
Server
AmazonS3
x-amz-server-side-encryption
AES256
marketplace-heap.js
cdn.freshdev.io/assets/
15 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
da2101e33778657b6812250f8e1aa26944e9ad944c7fdf25dc9c512b66d53047

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.otpservice.io/

Response headers

vary
accept-encoding, Origin
cache-control
max-age=86400,public
content-encoding
gzip
etag
W/"c8810e1537a23ed6db22b67a4e0e4a5e"
age
37472
via
1.1 b8f260e966cae470dbec70a43fd5e0ca.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-amz-cf-id
6byAHfQRXZHQ4ofW6Otsx8LKW_4pDEY8zVSKO7Rh7bv1Nn-VE6fcrQ==
date
Mon, 16 Dec 2024 10:09:37 GMT
content-type
application/javascript
last-modified
Thu, 05 Dec 2024 05:59:05 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
heap_receiver.html
cdn.freshdev.io/assets/ Frame F172
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.otpservice.io/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

age
41248
cache-control
max-age=86400,public
content-encoding
br
content-type
text/html
date
Mon, 16 Dec 2024 00:16:02 GMT
etag
W/"d0fa94c2bdada9b14aad0a05c9f056a2"
last-modified
Thu, 05 Dec 2024 05:59:07 GMT
server
AmazonS3
vary
accept-encoding Origin
via
1.1 6af229f397d391cfa25045f944cba714.cloudfront.net (CloudFront)
x-amz-cf-id
D25LxPPKQ67Jrr81yNG6NrkZ4L4GyPWRrqZUZVl8KSeuiz9-OABJ8A==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
co-browsing.js
wchat.eu.freshchat.com/widget/js/
26 KB
8 KB
Script
General
Full URL
https://wchat.eu.freshchat.com/widget/js/co-browsing.js
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.196.36.111 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-196-36-111.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
835f18374fda3ff58cff404d1978b266b0ae645eed66b78f8cfd95f92ff10f05
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.otpservice.io/

Response headers

x-request-id
c34e95e9-49ad-49cd-83cf-47bdf310491f
content-encoding
gzip
x-fw-ratelimiting-managed
false
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
expires
Tue, 16 Dec 2025 11:43:29 GMT
date
Mon, 16 Dec 2024 11:43:29 GMT
content-type
application/javascript
last-modified
Fri, 06 Dec 2024 03:23:28 GMT
x-server
57w4q
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
2
x-trace-id
00-a1be55a6ce999dc1c8cd8492f5a12708-ede8495891417c3e-00
x-xss-protection
1; mode=block
server
fwe
cb.css
wchat.eu.freshchat.com/widget/css/
1 KB
1 KB
Stylesheet
General
Full URL
https://wchat.eu.freshchat.com/widget/css/cb.css?t=1734349409235
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/widget/js/co-browsing.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.196.36.111 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-196-36-111.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
8029982e606b01f8d1651a46683c7a90ef2496e73823047c0e73b72e285d593e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.otpservice.io/

Response headers

x-request-id
31c0d6e3-31b1-45a6-b16f-7a5cd6e22f2e
content-encoding
gzip
x-fw-ratelimiting-managed
false
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
expires
Tue, 16 Dec 2025 11:43:29 GMT
date
Mon, 16 Dec 2024 11:43:29 GMT
content-type
text/css
last-modified
Fri, 06 Dec 2024 03:23:28 GMT
x-server
57w4q
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
1
x-trace-id
00-2516d56cc5941cb91f938790275e757e-a162cb8a0484aa77-00
x-xss-protection
1; mode=block
server
fwe

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| webpackJsonp function| flatpickr object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| fcWidget object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap object| fc_cobrowse object| _fc_cbtemplate

1 Cookies

Domain/Path Name / Value
support.otpservice.io/ Name: _x_w
Value: 5_2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.otpservice.io
wchat.eu.freshchat.com
13.35.58.64
142.250.186.131
18.196.36.111
18.66.122.33
2a00:1450:4001:82f::200a
52.219.170.109
52.58.166.162
52.58.171.58
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
127f5a6173f7ad8edb1326a8564a32be43cf73a0e4626c2cf139fc6fe215a06a
258b6dfc15fcd10e9232bcd3e25c6d3c9c26995cc3a472e9fc18057ba5b0703f
2d3dce342a2cfed00027aabbb4528f8ca69c58665ec3ca0c311d121713c66c8b
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
5fe2778bb2f67fc0113324ea83d14d9cfc753a553023181392398db3de92a809
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
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89b2c8dbf9946747895038b615829c37a565d25cbc013222cb6af76c3a3fcf30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