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678-631-9470
 * Tell us about your 4QL experience!

Primary Menu
 * Home
 * About
   * Company
   * Careers
   * FAQ
 * What We Do
 * Service Plans
   * Fully Managed Logistics
   * Weekly Courier Management
   * Quarterly On-Demand Service
 * Contact Us
 * Customer Login
 * 
 * 


BEYOND DELIVERY-A PARTNERSHIP IN CARE


If you’ve been using traditional courier services, you know the headaches:
missed pickups, delayed shipments, and endless back-and-forth calls. With our
fully managed logistics, we remove those problems entirely, guaranteeing smooth,
reliable service without disruptions.

Instead of dealing with the day-to-day logistics of scheduling, tracking, and
ensuring deliveries arrive on time, we handle everything for you.

With 4QL, you get an all-inclusive service where every detail is taken care of –
from full-service management for comprehensive logistics support, or opt for our
weekly or quarterly plans for as-needed deliveries.

Get My Custom Quote!




no delays, no exceptions





Hands-off Management: We handle all scheduling, routing, and dispatching,
guaranteeing service to every location-no matter where it’s located-on time,
every time.




Easy Technology Tools: Your team can schedule and track deliveries without
needing to download anything. We give each person in your network their own
login to our courier portal, so everyone can see their orders and know when
things will arrive.




Built-in Contingency: With backup drivers, real-time tracking, and guaranteed
coverage, we ensure that any potential issues are handled before they become
problems. Your shipments will always arrive when expected.




Choose the Plan That Fits Your Needs: Whether you need full-service management
or as-needed delivery options, we offer flexible plans that guarantee your
packages reach their destination on time, preventing delays or lost items.




Built for Growth: As your practice or network expands, our service scales with
you, making sure every location gets reliable service without additional hassle.




Simple Invoicing, No Surprises: Our invoicing is straightforward, with no hidden
fees or surprises, whether you need 1 delivery a week or hundreds per month.
Each invoice includes full chain of custody details, delivery times, and package
quantities, tailored to fit your specific needs.





our service plans


TAILORED SOLUTIONS FOR YOUR COURIER NEEDS

fully managed Service

Comprehensive management for daily logistics support.

learn more
weekly courier management

Reliable service for regular pickups and deliveries.

learn more
quarterly on-demand service

Flexible courier solutions for occasional needs.

learn more
in-network providers

Access to courier services linked to an active client account.

learn more



features & benefits faqs



WHO IS 4QL DESIGNED FOR?

Our service is specifically designed for healthcare organizations.

We support weekly and quarterly deliveries for as-needed services and daily
management of high-volume, time-sensitive deliveries where every detail matters-
from guaranteed delivery windows to detailed tracking and daily reporting.

We’re the best choice for reliable, consistent service.

We are not designed for one-off or sporadic requests. If you need ongoing
support to streamline your operations, we’re here to help.

HOW DOES YOUR SERVICE DIFFER FROM RIDESHARE AND TRADITIONAL COURIER SERVICES?

Unlike standard platforms that just let you schedule deliveries and leave you to
deal with delays or cancellations, we offer personalized support to guarantee
your deliveries happen smoothly, regardless of where they are located, and on
time.

We focus on managing specific instructions and unique packaging needs,
maintaining clear communication, and providing dedicated resources. We work
closely with you to ensure every detail is taken care of.

If you need guaranteed deliveries with support for complex requirements, we are
ready to help!

WHY SHOULD I CHOOSE YOUR SERVICE OVER FEDEX, UPS, OR OTHER STANDARD COURIERS?

Although FedEx and UPS are excellent options for many types of shipments, our
service is designed specifically for healthcare organizations.

We provide:

 * Comprehensive, Fully Managed Support: We don’t just deliver packages, we
   manage the entire logistics process- from scheduling and tracking to
   reporting and compliance. Additionally, we guarantee same-day support across
   all your locations, even in rural, remote, or hard-to-reach areas.
 * Guaranteed Service and Transparency:  We provide guaranteed pickup times and
   delivery times, eliminating guesswork and ensuring your healthcare operations
   run smoothly. Our service includes comprehensive supply chain support with
   daily reporting, technical tools for visibility, and detailed records so that
   you know exactly what was picked up and delivered across all locations.
 * Scalable, Predictable Growth: Our service is designed to grow with you.
   Whether adding new locations, expanding into new regions, or managing clinic
   on-boarding, we support immediate modifications to routes and schedules so
   that you have predictable service without disruption. We’re built with the
   flexibility to accommodate your evolving needs seamlessly.

If  your are seeking a fully managed healthcare logistics partner that can
provide you with the guaranteed service, transparency, and scalability you
require, we’re here to help.

WE PREFER TO NOT BE INVOLVED IN MANAGING LOGISTICS. DO YOU HANDLE ALL SCHEDULES
AND DELIVERY TIMES?

Absolutely! We take care of everything  – scheduling, routing, managing drivers,
custom instructions, customer support management, security asset management, and
backup coverage.

Whether you have an in-house logistics or not, our service can seamlessly
integrate with your operations.

You have the flexibility to completely outsource your logistics management or
choose to work alongside your existing team. The choice is entirely yours,
allowing you to maintain control while benefiting from our expertise,
guaranteeing your logistics run smoothly either way.

WE'VE HAD PROBLEMS WITH NO-SHOWS FROM OUR CURRENT COURIERS. HOW IS YOUR SERVICE
DIFFERENT?

We prioritize reliability.

All of our service plans include dedicated resources and contingency plans to
guarantee drivers are always available and that your shipments arrive on time.

We monitor every step of the process, so you can trust that we will handle any
potential issues.

HOW CAN YOU HELP US STREAMLINE OUR PACKAGE TRACKING WHEN WE HAVE ISSUES WITH NOT
KNOWING WHERE OUR PACKAGES ARE?

With our service, you’ll have access to an admin portal that provides a clear
bird’s eye view of all shipments across your network and departments.

This includes complete chain of custody details, so you’ll never have to guess
about package quantities or their delivery status.

Additionally, we equip you with daily reporting to remove all guesswork of
package locations.

CAN YOU HANDLE HAZARDOUS MATERIALS OR SENSITIVE SPECIMENS?

Yes, our team is trained to handle hazardous materials and sensitive specimens
in compliance with all regulatory guidelines. We ensure safe and secure
transport of all shipments.

CAN I USE YOUR SERVICE FOR DELIVERIES BETWEEN LOCATIONS THAT MAY REQUIRE
ROUND-TRIP SERVICE?

Absolutely! Our service is designed to handle deliveries between locations,
whether it’s for supply transfers, confidential documents, samples, or other
critical items.



For needs like round-trip service or specialized requirements, our fully managed
service offers a high level of customization to guarantee every detail is
handled.

service setup & scheduling faqs



WHAT IS THE COST FOR YOUR SERVICES?

Our plans are customized to meet your specific needs, with flexible options for
weekly or monthly deliveries.

For example, weekly plans can start as low as one delivery per week.

To get personalized pricing and view plan options, simply provide us with a few
details about your delivery needs, and we will recommend the plan that best fits
your requirements.

HOW DO WE SCHEDULE A COURIER PICKUP?

If you already have an account with us, scheduling a courier pickup is easy. You
can either:

 * Call Us Directly: We are happy to assist you via phone by calling us at
   678-631-9470 x 1, and we’ll arrange your pickup right away.
 * Use Your Courier Portal: Log in to your courier portal quickly, schedule,
   track, and manage your deliveries.

Both options are designed to give you flexibility and convenience.

CAN WE USE YOUR SERVICE TO SEND PACKAGES TO OUR LAB?

Yes, you can setup an account with us if you want us to be your designated
courier, especially if you’ve had issues with delayed or lost shipments.

Our weekly or quarterly plans are perfect for sending packages directly to your
lab. We handle pickup, delivery, and everything in between – guaranteeing your
shipments arrive on time.

**If your lab is an active 4QL client, and you were instructed by your lab to
contact us to setup your courier account, we can assist you with setting up your
account through their account by calling us at 678-631-9470 x 2 or at
1-866-518-7752 x 2.

HOW SOON CAN I START USING YOUR SERVICES?

 * If you’re a customer of one of our current clients, you can often begin using
   our services the same day, depending on scheduling constraints.
 * For our fully managed service, you can start within 10 business days after
   signing the agreement. You can kick off the process by scheduling a discovery
   call.
 * If you choose our weekly or quarterly plans, you can start within 1 business
   day after selecting your plan and completing the payment.

 

Get Your Custom Quote Today!

IS THERE AN OPTION TO CHOOSE A SERVICE PLAN BASED ON OUR DELIVERY NEEDS?

Yes, we offer flexible service plans that cater to your specific delivery needs.

You can choose from full-service management for comprehensive logistics support
or opt for our weekly or quarterly plans for as-needed deliveries.

This guarantees your packages reach their destinations on time, helping you to
avoid delays and lost items.

Get Your Custom Quote Today!

CAN YOU CUSTOMIZE PERMISSIONS, BILLING, AND REPORTING TO MEET OUR NEEDS?

Yes! We offer customizable solutions that allow you to set different permissions
for users and departments.

Each department or location can manage its own deliveries, access a shared
address book, and track requests.

Billing can be separated by department or user, and we provide detailed reports
that are customizable to fit your organization’s specific needs.

This flexibility ensures that multi-location practices, laboratories, health
systems, and specialty practices have complete visibility and control over their
logistics operations.

CAN I SET MY OFFICE UP FOR AUTOMATED PICKUPS?

Yes, you can! Automated pickups are great if your office has regular shipments,
like lab samples, documents, or supplies.

Instead of scheduling each time, we’ll handle it for you on a set schedule. This
saves time, reduces the chance of missed pickups, and keep things running
smoothly for your office.



ready to get started?


Start enjoying seamless courier services tailored to your healthcare needs.
 * Services for Weekly and Quarterly Accounts can begin within 1 business day.
 * Fully Managed Logistics can start within 10 business days.

Get My Custom Quote!






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