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MASON ADVISORY IS AN INDEPENDENT CONSULTANCY FOCUSING ON DELIVERING VALUE
THROUGH DIGITAL & TECHNOLOGY TRANSFORMATION.


WHO ARE WE

A simple approach to complex challenges: Mason Advisory is a digital and
technology advisory firm providing strategic, technical and commercial advice to
organisations across the private and public sector. We're experts in IT who
match technology know-how with commercial and business sense.

Find out more


NEWS


CONNER FEARN NAMED AS ONE OF THE WINNERS IN THE IAN THOMPSON BURSARY AWARD 2023

14.03.23

Read more


TIME TO CELEBRATE! YET AGAIN FOR 2022-2023 MASON ADVISORY HAS BEEN CERTIFIED™ BY
GREAT PLACE TO WORK®

06.02.23

Read more

Feature


READ OUR LATEST CASE STUDY

Helping Skipton Building Society drive ITSM transformation and enable ITSM
maturity step change

Click here



AWARDS AND RECOGNITIONS

Mason Advisory recognised in the top 100 (medium category) as one of the UK’s
Best Workplaces™ 2023 by Great Place to Work®

Click here to find out categories


LATEST AWARDS


MASON ADVISORY RECOGNISED IN NINE CATEGORIES IN FT’S UK’S LEADING MANAGEMENT
CONSULTANTS 2023 REPORT

17.02.23

Read more


MASON ADVISORY, OFFICIALLY ONE OF THE UK’S BEST WORKPLACES FOR WELLBEING™ 2023

24.02.23

Read more

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READ OUR LATEST CARBON REDUCTION PLAN

Mason Advisory is committed to achieving Net Zero emissions by 2040

Click here


Featured Case Studies


HELPING A GLOBAL HEALTHCARE ORGANISATION ENHANCE ITS SERVICES TO CUSTOMERS
THROUGH STRATEGIC DIGITAL ACQUISITIONS

View Case Study


HELPING SKIPTON BUILDING SOCIETY DRIVE ITSM TRANSFORMATION AND ENABLE ITSM
MATURITY STEP CHANGE

View Case Study


SUPPORTING NORTHUMBERLAND COUNTY COUNCIL TO DIGITALLY TRANSFORM HOW ITS
CUSTOMERS INTERACT WITH THE COUNCIL

View Case Study


INFORMING AN IT CHANGE AND MATURITY JOURNEY FOR A LEGAL 500 FIRM

View Case Study


FACILITATING CHANGE TO SIMPLIFY USER EXPERIENCE AND SUPPORT EVOLVING NEEDS

View Case Study


CREATING A CUSTOMER-CENTRIC TECHNOLOGY ORGANISATION IN A KEY PUBLIC SERVICE

View Case Study


MAPPING OUT THE TRANSFORMATION OF A MAJOR PUBLIC SERVICE IT NETWORK

View Case Study


SECURING IMPROVED END-USER SERVICES AT LOWER COST FOR SYNGENTA

View Case Study


HELPING A EUROPEAN BANK GAIN A UK BANKING LICENCE THROUGH IT TRANSFORMATION

View Case Study
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Our services

View All


ARCHITECTURE

Developing IT strategies, designs and technical roadmaps to drive innovation and
align IT with the business.

Read more


CYBER

Protecting businesses, their services, and critical data assets through design,
implementation, and assurance of secure and resilient services

Read more


OPERATING MODEL & ORGANISATIONAL DESIGN

Helping technology organisations optimise how they operate and organise
themselves – internally and in their external interactions – to deliver maximum
value to customers.

Read more


SERVICE MANAGEMENT

Enabling clients to deliver business value through optimising and transforming
their service operations

Read more


SOURCING

Helping clients to source IT solutions from the marketplace, in order to
transform their organisations and drive value and improve performance.

Read more

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LATEST INSIGHTS

View All

December 2022


PART 1 OF 3 – BUILDING SOCIETIES FACE A DIGITAL TRANSFORMATION TIPPING POINT –
BUT WHERE DO THE CHALLENGES REALLY LIE?

Access to digital banking is now a standard customer expectation, and all
financial organisations need to evolve their digital services to be competitive.

Read more

November 2022


ADDRESSING THE TECHNOLOGY SKILLS SHORTAGE IN THE LEGAL INDUSTRY

Technology skills in the legal industry are scarce and hard to retain. How can
you attract and retain the right talent, enhancing your ability to deliver your
firm’s desired digital outcomes

Read more

January 2023


PART 1 OF 3 – HOW DIGITAL ENABLES GROWTH IN INSURANCE AND THE CONSIDERATIONS
REQUIRED

Digital capability remains a key investment area for Insurers seeking to achieve
their strategic goals

Read more

February 2021


WHEN DID IT CHANGE MANAGEMENT BECOME CHANGE PREVENTION?

Change is typically the cause for around 80% of Major Incidents. Yet enabling
change is critical to achieving an organisation’s goals. What gives?

Read more

December 2020


SOLARWINDS CYBER-ATTACK – SECURING YOUR ORGANISATION

The costliest aspect of a cyber-attack is information loss. Data loss occurs due
to hacks and the information, often belonging to third-parties, can be expensive
to restore.

Read more

October 2020


RESOLVING INCIDENTS AND SERVICE REQUESTS VIA SWARMING METHOD – DOES IT WORK?

The Level 1, 2 and 3 support model has been the go-to standard for the last 20+
years, providing a structured method for resolving Incidents and fulfilling
Service Requests. Is it time for a rethink?

Read more

July 2020


DOES IT OR BUSINESS DRIVE YOUR CHANGE AGENDA?

According to the Standish Group 2018 CHAOS Report, only 36% of projects are
successful, with 45% challenged and 19% failing

Read more

June 2020


TAKING BACK CONTROL OF SHADOW IT

Shadow IT is prevalent across many organisations, where IT organisations need to
understand what to control, and how to approach change

Read more

July 2020


THE POST-COVID REALITY: IT’S ROLE IN DRIVING DISTRIBUTED WORKING

The global workforce analytics market is set to grow by up to 16% in 2020
(Businesswire)

Read more

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From the first time we met Mason Advisory were easy to do business with. They
listened and understood our challenges. Throughout our engagement they
constantly added value by offering good advice and sharing their experience.

Gerard Donovan, IT Service Delivery Manager, Skipton Building Society -

View case study

Mason Advisory were initially engaged for a relatively small piece of work to
help define our requirements for the replacement of our legacy contact centre
and telephony solution. Following the success of this engagement we have now
developed a true partnership with them and see them as a fundamental part of our
team helping to define our network and communications strategy going forward,
with them supporting us on our WAN procurement, Teams Voice Deployment and
Amazon Connect Contact Centre implementation.

Neil Arnold, former Chief Information Officer – Northumberland County Council

View case study

The level of capability deployed by Mason Advisory was a level above other
consulting services I have experienced in the past. The people at Mason Advisory
really care about the client, and go over and above to ensure client
satisfaction.

Jonathan Gallacher, Head of PMO - The Weir Group

Mason Advisory were engaged to assist with a review of our network operations
and strategy, they provided a first class service from statement of work to
final presentation. Their engagement and rapid understanding of the business and
technology really helped us feel like they were part of the team and their
output has allowed us to turn a report into a solid action plan.

Steve Watson, CIO - Capita Customer Management Group

Mason Advisory supported us through our highest priority, and most complex,
programme in recent times. They assessed, planned and delivered on their
recommendations whilst enhancing our internal IT capabilities in a heavily
regulated environment. What really stood out was their subject matter expertise,
professionalism, flexibility and enthusiasm to keep us focussed and deliver to a
hard deadline. We would not hesitate to work with Mason Advisory again and thank
the team for their efforts.

Head of IT Operations and Development - Global SME bank

View case study

Having worked with Mason Advisory on a number of engagements I would have no
hesitation in recommending them. Their professional approach, experience, and
flexibility make success working with them an easily achievable outcome.

Peter Trainer, Service Delivery Director - Metropolitan Police Service

A very professional organisation and were able to draw on a variety talented
staff to support our complex, changing and challenging requirements. They did
what they promised and on time. Their values match ours. Mason staff modelled
positive behaviours throughout their interactions with ours and this upheld
their integrity as a high-quality organisation with high quality staff. You
simply could not ask for a better outcome than a company that delivers on time,
in budget and with great results

Director of Corporate Affairs - Healthcare Safety Investigation Branch

Mason Advisory was recommended to me and within a couple of weeks of making
contact, they were on site for 5 weeks carrying out a thorough IT audit, hitting
tight deadlines. What struck me is not just the technical and commercial ability
of the staff, which is very impressive, but also how they can relate to and
engage with people. The final report was excellent and exactly what I was hoping
for, it gave clear costed recommendations with timelines and a roadmap to take
British Cycling’s IT to a whole new level.

Chief Operating Officer - British Cycling

View case study

Mason Advisory delivered an excellent blend of business, technical and
commercial skills coupled with a pragmatic approach focused on the real business
needs of the organisation.

Martin Glenn, CEO - The Football Association

View case study

Mason Advisory, were professional from the start to the end of their assignment.
I would highly recommend their services as I feel they have left us with a
greater understanding of our challenges and how we overcome them.

Ian Hughes, Software Asset Manager - Rathbone Investment Management

The consultants at Mason’s integrated into our team like an extension of it,
bringing strong planning and data analysis expertise. Their invaluable
outside-in view gave a more rounded perspective to the solutions we
co-developed. Having them in at the beginning made a real difference,
particularly in terms of speed of execution, stakeholder management along the
way and customer insight when it comes to delivery.

Jozsef Molnar, Head of IT End User Services - Syngenta

Mason Advisory used its extensive knowledge of different sectors to bring
market-leading understanding of technology into our definition. The team’s
considered consultative and professional approach provided us with a strong
partnership and a great relationship, overall.

Malcolm Whitehouse - CIO - University of Manchester

View case study

Mason Advisory led the development of a new IT operating model which has
provided the foundation for improved ways of working across the IT function.
Throughout the engagement, they remained focused on understanding the client's
need and delivering the desired outcomes, working seamlessly as trusted members
of the senior IT Leadership Team. Highly recommended.

Stephen Herndlhofer, Head of Enterprise Architecture - Yorkshire Water

View case study

Mason Advisory quickly understood the challenges we faced and partnered us with
a consultant who exceeded our expectations. Good quality, professional
deliverables and practices have set the bar for our team since.

Richard Crofts, Head of Business Partnering - Rathbone Investment Management

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OUR CERTIFICATIONS

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We operate worldwide. If you would like to discuss how we can support you please
contact us

Make an enquiry


OFFICES


MANCHESTER

Landmark
St Peter's Square
1 Oxford Street
Manchester
M1 4PB


LONDON

Bush House
North West Wing
Aldwych
London
WC2B 4PJ


CONTACT

+44 333 301 0093 contact@masonadvisory.com


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