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5 SOLUTIONS TO IMPROVE THE HYBRID EMPLOYEE EXPERIENCE



Blog July 26, 2021

In a hybrid workplace, employees will experience some days in the office and
some days working remotely. This puts pressure on employers to bridge the gap
between the virtual and physical work environments in order to create an ideal
employee experience. So far, it seems obvious that employees want flexibility,
but they also need a system in place to help them effectively manage dual
workplaces.

The thing is, organizations are not just figuring out how to safely bring people
back to work but also what the new model will look like for them. Hybrid work is
all but a must these days, and so is having the solutions in place to support
it, however it evolves. Especially during the transition period, as vaccination
rates rise across the globe but infection rates and regulations fluctuate,
maintaining flexibility and simplicity is critical. 

While each company will match its policies to its unique needs, culture and the
characteristics of each office space, hybrid work is most effective when
supported by good technology. Let’s review five of the most important
capabilities that employers should strongly consider deploying to manage “the
new normal”. 

 



 


1. HOTELING/HOT DESKS AND REMOTE ROOM SCHEDULING

Figuring out where everyone will sit when they come to the office really is the
first, most critical step to getting hybrid work right. Establishing individual
workspaces outside of the standard 1:1 employee-desk ratio is key to minimizing
overhead costs. Why pay for everyone to have a dedicated desk they don’t use?
But go too far, and you risk a mad scramble for available desks on a busy
morning, and the same is true for meeting rooms. To top it all off, employees
will surely want to know that their reservations align with social distancing
requirements or personal preferences. 

To accommodate all of this, employees need the ability to book their space ahead
of time. And for that to be possible, they need to know exactly what’s available
and when.

 



 


2. OFFICE OCCUPANCY INSIGHTS

In order to provide basic remote/in-office employee services such as hot desks
and room booking, employers need an understanding of what space is available and
when. Even before that, they need to know how their teams use the space and how
often they use their in-office desks. 

Using real-time workspace occupancy sensors, businesses can develop informed
configurations with the right balance of individual and collaborative space.
They can then provide real-time visibility to their staff of what’s available.
In addition, occupancy sensors allow companies to enhance the way the office is
set up over time. By generating insights and even forecasts around when
employees are coming in and why they’re coming in, companies can plan and
respond to the changing circumstances through the end of the pandemic and
beyond. 

Plus, once they have this data, they can use predictive modeling to dictate
optimal sanitization and employee distancing protocols, or even inform cafeteria
staffing for days when the in-office trends are higher.

 



 


3. ENVIRONMENTAL SENSORS

Making the office easy and desirable to use doesn’t stop with bookable desks and
short lunch lines. Facility managers will find tremendous value in using
environmental sensors to monitor the behavior of the building itself. Factors
such as temperature, humidity, light, noise, air pressure, and air quality in a
workspace all contribute to office desirability and productivity and must be
maintained.

Environmental sensors provide the information that provides the confidence to
make changes that maximize employee comfort and safety. They make it possible to
automate energy consumption and respond to air quality indicators such as (low)
humidity that are proven to correlate with colds and respiratory illnesses. 

Environmental sensors can also provide feedback and insights into the building
itself. For example, they can identify temperature differences between desks by
the windows and desks in the middle of the office, which may impact the way
users reserve space. In order to respond appropriately to behavior trends, it’s
important to know why they respond to space the way they do.  

 



 


4. PROACTIVE TECH SUPPORT

One of the more subtle but most important elements of hybrid work is managing
the diversity of equipment and support requests that are no longer tied to a
single office. Expensive hardware travels home and back, security updates aren’t
deployed simultaneously on the same network, IT and employees can’t troubleshoot
in person… the list goes on. 

That’s why it’s a smart idea to aggregate employee asset management processes
into a single, software-enabled and automated workflow. Instead of waiting for
something to happen, IT can receive alerts when certain equipment needs
maintenance or an upgrade. This gives everyone time back to focus on more
important things, and the risk of employee down-time due to tech issues goes
down significantly. 

 

 



 


5. SINGLE INTERFACE FOR MOBILE EMPLOYEE CONTROL

Providing services like socially-distant hot desks, real-time room scheduling
and unified support staff access are great benefits, but only if remote teams
can easily take advantage of them. If they have to manage a bunch of different
portals and web apps, they’ll give up and the value subsides. Instead, give them
a single app they can use from anywhere. Providing one tool that houses their
entire office-home connection makes it much easier for them to use and promotes
its initial adoption and long-term usage.




 



 


ESTABLISHING A HIGH-FUNCTIONING HYBRID WORKFORCE

Ultimately, high-functioning hybrid workforces are combining these technologies
to understand how space is being used, when, where and how. Those data-driven,
simplicity-oriented organizations will enjoy an easier transition to hybrid work
and set themselves up well to adapt to future changes. As time goes on, their
experience using these solutions will help them design more space-effective
office refits and retain more satisfied employees.

There is no doubt that this list of essential solutions will continue to evolve
and grow. But as things change across the business, FM:Systems is here with a
one-stop-shop for all your hybrid work solutions. 

 



 





GET STARTED TODAY

With FM:Systems’ complete Workplace Management Platform, you can realize the
ideal workplace experience for every employee and achieve an unbeatable time to
value. Let our experts be your guide for a digital workplace transformation.







GET STARTED TODAY

With FM:Systems’ complete Workplace Management Platform, you can realize the
ideal workplace experience for every employee and achieve an unbeatable time to
value. Let our experts be your guide for a digital workplace transformation.






© 2022 FM:Systems. All Rights Reserved.   Privacy Policy   |   Terms of Service


 * Solutions
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 * About Us

 * Customer Success Stories
 * Schedule a Demo
 * Webinars
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 * Solutions
 * Products
 * Industries
 * Resources
 * About Us
 * Customer Success Stories
 * Schedule a Demo
 * Webinars
 * Contact Us
 * Careers

© 2022 FM:Systems. All Rights Reserved.   Privacy Policy   |   Terms of Service







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