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Help Center

ROBINHOOD PRIVACY POLICY

Effective Date: March 22, 2022

At Robinhood, we take privacy and security seriously. This Privacy Policy
outlines how Robinhood Financial LLC and its affiliates (collectively,
“Robinhood,” “we,” “our,” or “us”) process the information we collect about you
through our websites, mobile apps, and other online services (collectively, the
“Services”) and when you otherwise interact with us, such as through our
customer service channels.

If you are a California resident, please also see the “Notice to California
Residents” section below. If you have a Robinhood account, or have taken steps
to register for an account, you can also review our: Robinhood Financial and
Robinhood Securities RHF and RHS Financial Privacy Notice; Robinhood Crypto RHC
Financial Privacy Notice; and our Robinhood Money RHY Financial Privacy Notice,
for a summary of our practices regarding the personally identifiable financial
information we collect about you.

Click on the links below to jump to specific sections:

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT
2. HOW WE USE YOUR INFORMATION
3. DISCLOSURES OF INFORMATION
4. THIRD-PARTY TRACKING AND ONLINE ADVERTISING
5. DO NOT TRACK
6. YOUR CONTROLS
7. NOTICE TO CALIFORNIA RESIDENTS
8. CHILDREN
9. TRANSFER OF INFORMATION
10. CHANGES TO THIS POLICY
11. HOW TO CONTACT US

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1. INFORMATION WE COLLECT AND HOW WE COLLECT IT.

INFORMATION YOU PROVIDE

We collect information you provide when you use our Services or otherwise engage
or communicate with us as described below.

* Identity Data, such as your name, date of birth, marital status, social
security number, biometric identifiers, and other data on government-issued
identification documents;
* Contact Data, such as your email address, mailing address, and telephone
number;
* Financial Data, such as your bank account and payment card details, and
information about your income, account balances, financial transaction
history, credit history, tax information, and credit scores;
* Profile Data, such as your username and password, your knowledge assessment
results, your interests, preferences, feedback, and survey responses;
* Stored Content, such as photos from your mobile phone gallery or contacts
stored in your mobile device or email accounts. We only collect this
information with your permission; and
* Additional Data You Provide, such as via focus groups, survey responses,
contests/sweepstakes, customer support, or other means.

INFORMATION WE COLLECT AUTOMATICALLY

As is true of many digital platforms, we also collect certain information about
you automatically when you use our Services, as described below.

* Usage Information. We collect information about your activity on our
Services, which includes device identifiers (like IP address or mobile device
identifiers), pages or features you use, time and date of access, and other
similar usage information.
* Transactional Information. When you receive, submit, or complete a
transaction via the Services, we collect information about the transaction,
such as transaction amount, type and nature of the transaction, and time and
date of the transaction.
* Location Data. We may collect the GPS location of your mobile device in
accordance with your device permissions. You can stop the collection of this
precise location information at any time (see the Your Control section below
for details). Google uses technologies to approximate your location,
including IP address (see Google’s Privacy Policy located at
https://policies.google.com/privacy to learn more about how they process this
information). We also approximate your location by your IP address.
* Information Collected Through Tracking Technologies. We and our service
providers also use technologies, including cookies and web beacons, to
automatically collect certain types of usage and device information when you
use our Services or interact with our emails. The information collected
through these technologies includes your IP address, browser type, Internet
service provider, platform type, device type, operating system, date and time
stamp, a unique device or account ID, usage information and other similar
information. For information about how to disable cookies, please see the
Your Controls section below.

INFORMATION WE COLLECT FROM OTHER SOURCES

We also obtain information about you from other sources as described below.

* Vendors and Business Partners. We collect information about you from
companies that we do business with, such as name, contact data, inferences
about your preferences and attributes, as well as inferred fraud risk, from
identity verification and fraud prevention partners.
* Financial Account Linking. Robinhood offers account linking and aggregation
services through Plaid Inc. ("Plaid"). By utilizing these services, you
acknowledge and agree that the terms of Plaid's Privacy Policy (currently
located at https://plaid.com/legal/#end-user-privacy-policy) will govern
Plaid's use of such information, and you consent to Plaid's Privacy Policy.
Further, you expressly grant Plaid the right, power, and authority to access
and transmit your information as reasonably necessary for Plaid to provide
its services. To the extent you previously utilized account linking and
aggregation services through Robinhood's previous service provider, Quovo,
Inc., you expressly authorize Quovo, Inc. to transmit any information or data
arising out of those services to Plaid so that Plaid can provide its
services.
* Connected Services. If you link, connect, or log in to your Robinhood Account
with a third-party service (e.g., Google, Apple), the third-party service may
send us information such as your profile information from that service. This
information varies and is controlled by that service or as authorized by you
via your privacy settings at that service.
* Publicly Available Data. includes contact information, your interactions with
our social media platforms, and other information from publicly available
sources, such as public websites.
* Advertising Data. We collect information in connection with our ad campaigns
that surfaced on other platforms, such as the ads you clicked on and other
interactions with our ads.
* Data from other users. If you are in another user’s contact list and they
choose to share that list with us, then we will collect the contact
information and your association with that user.

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2. HOW WE USE YOUR INFORMATION.

We use the information we collect for purposes described below or as otherwise
described to you at the point of collection:

* Maintain and provide the Services, including to process account applications,
authenticate your identity, repair our Services, support, and handle billing
and account management;
* Send you transactional or relationship information, including confirmations,
invoices, technical notices, customer support responses, software updates,
security alerts, support and administrative messages, and information about
your transactions;
* Communicate with you about offers and other things we think you will be
interested in, such as newsletters, product announcements, partner offerings,
surveys, contests or sweepstakes, events or announcements;
* Personalize our Services, such as by suggesting content or customizing
content or ads we show you;
* Monitor and improve our Services, including analyzing usage, research and
development;
* Facilitate contests, sweepstakes, and promotions and process and deliver
entries and rewards;
* Help protect the safety and security of our Services, business, and users,
such as to investigate and help prevent fraud or other unlawful activity;
* Protect or exercise our legal rights or defend against legal claims,
including to enforce and carry out contracts and agreements; and
* Comply with applicable laws and legal obligations, such as compliance
obligations associated with being a regulated broker-dealer.

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3. DISCLOSURES OF INFORMATION.

We are committed to maintaining your trust, and we want you to understand when
and with whom we share information about you. We share information about you in
the instances described below.

* Authorized third-party vendors and service providers. We share information
about you with third-party vendors and service providers who perform services
for us, such as identification verification, fraud prevention, advertising,
mailing services, tax and accounting services, contest fulfillment, web
hosting, and analytics services. We use an identification verification
service provider to determine whether a selfie you take matches the photo in
your government-issued identification. With your consent, we may record your
voice and send this data to our third-party partner to authenticate you and
to help prevent fraud. The information collected from your photo and your
voice by our third-party vendors may include biometric data.
* Companies in which you hold securities. Robinhood may provide your name,
address, email address, and securities positions to requesting companies in
which you hold securities.
* Robinhood affiliates. Where appropriate, we share information about you with
other companies owned or controlled by Robinhood. For example, Robinhood
Securities, LLC may receive information to provide you with custody and other
related services as described in your customer agreement. These companies
will process any information shared in the same manner as described under
this Privacy Policy.
* Substantial corporate transactions. We may share information about you in
connection with a substantial corporate transaction, a merger, consolidation,
reorganization, financing, change in control or acquisition of all or a
portion of our business by a third party, or in the unlikely event of a
bankruptcy or similar proceeding.
* Legal purposes. We disclose information about you if we believe that
disclosure is in accordance with, or required by, any applicable law or legal
process or to protect and defend the rights, interests, safety, and security
of Robinhood, our users, or the public.
* With your consent. We share information about you for any other purposes
disclosed to you with your consent.

We share information with others in an aggregated or otherwise de-identified
form that does not reasonably identify you.

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4. THIRD-PARTY TRACKING AND ONLINE ADVERTISING.

We use third-party advertising and analytics services to better understand your
online activity and serve you targeted advertisements. For example, we use
Google Analytics and you can review the “How Google uses information from sites
or apps that use our services” linked here:
http://www.google.com/policies/privacy/partners/ for information about how
Google processes the information it collects. These companies collect
information about your use of our Services and other websites and online
services over time through cookies, device identifiers, or other tracking
technologies. The information collected includes your IP address, web browser,
mobile network information, pages viewed, time spent, links clicked, and
conversion information. We and our third-party partners use this information to,
among other things, analyze and track data, determine the popularity of content,
and deliver advertisements targeted to your interests on our Services and other
platforms, as well as to provide advertising-related services to us such as
reporting, attribution, analytics, and market research.

For more information about interest-based ads, including to learn about options
for opting out of having your web browsing information used for targeted
advertising purposes, please visit www.aboutads.info/choices. You should also
review your mobile device settings and controls for features that allow you to
opt out or opt in to having certain information collected for behavioral
advertising purposes. Please note, as a self-directed broker-dealer, we do not
advertise on behalf of specific securities or investment options on our
Services.

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5. DO NOT TRACK.

Some web browsers transmit “do-not-track” signals to websites. We currently
don’t take action in response to these signals.

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6. YOUR CONTROLS.

Account profile. You may update certain account profile information by logging
into your account.

Access to your device data. You may disconnect our mobile app’s access to
certain stored device information through your device’s settings. For instance,
you can withdraw permission for the app to access your contact list or photo
gallery.

How to control your communications preferences. You can stop receiving
promotional emails from us by clicking the “unsubscribe” link in those emails.
We may still send you service-related or other non-promotional communications,
such as account notifications, receipts, security notices and other
transactional or relationship messages.

Affiliate sharing opt out. In some cases, you can limit sharing between
Robinhood affiliates. Please see our RHF and RHS Financial Privacy Notice, our
RHC Financial Privacy Notice, and RHY Financial Privacy Notice for more details.
If you want to exercise this right, please contact us at privacy@robinhood.com.

Disabling certain data sharing. You can limit how we share your data with our
marketing partners to more effectively market our Services to you across sites
and apps. When disabled, we will no longer share personal information with these
partners for these purposes.

Cookie controls. Many web browsers are set to accept cookies and similar
tracking technologies by default. If you prefer, you can set your browser to
delete or reject these technologies. If you choose to delete or reject these
technologies, this could affect certain features of our Services. Furthermore,
if you use a different device, change browsers, or delete the opt-out cookies
that contain your preferences, you may need to perform the opt-out task again.

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7. NOTICE TO CALIFORNIA RESIDENTS.

This section provides additional details about the personal information we
collect about California residents and the rights afforded to them under the
California Consumer Privacy Act (“CCPA”). Please note that the CCPA does not
apply to what is referred to as nonpublic personal information collected by
financial institutions (like Robinhood), as that information is subject instead
to other financial privacy laws. As a result, the CCPA does not apply to most of
the information that Robinhood collects.

Subject to certain limitations and exceptions, the CCPA provides California
residents the right to request more details about the categories and specific
elements of personal information we collect, to delete their personal
information, to opt out of any “sales” that may be occurring, and to not be
discriminated against for exercising these rights. We do not sell information
about you to third parties. In order to help Robinhood deliver advertising and
marketing on other platforms, we do allow third parties to collect information
through our Services. Please see the “Third-Party Tracking and Online
Advertising” section above for more details, including choices available to you.

In the last 12 months, we collected the following categories of personal
information: identifiers (such as name, email address and IP address), Internet
or other electronic network activity information (such as engagement with
promotional messages and ads), and inferences (such as gender, based on your
first name) derived from other personal information. For more details about the
information we collect and the categories of sources of this information, please
see the “Information We Collect and How We Collect It” section above. We share
this information with the categories of third parties described in the
“Disclosures of Information” section above.

California residents may make a consumer rights request to access or delete
certain personal information not otherwise exempt from such requests under
applicable law. A request may be made by logging into your Robinhood account,
navigating to the Security and Privacy menu, and selecting the option to either
Download Personal Data or Request Data Deletion. You may also request assistance
by sending an email to privacy@robinhood.com. We may verify the request by
asking you to provide information that matches information we have on file about
you. You can also designate an authorized agent to exercise these rights on your
behalf, but we will require proof that the person is authorized to act on your
behalf and may also still ask you to verify your identity with us directly.

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8. CHILDREN.

We do not knowingly collect or solicit any information from anyone under the age
of 13 on these Services. In the event we learn that we have inadvertently
collected personal information from a child under age 13, we will take
reasonable steps to delete that information. If you believe that we might have
any information from a child under 13, please contact us at
privacy@robinhood.com.

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9. TRANSFER OF INFORMATION.

Our Services are currently designed for use only in the United States. If you
are using our Services from another jurisdiction, your information may be
processed in the United States or other countries that may not provide levels of
data protection that are equivalent to those of your home jurisdiction.

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10. CHANGES TO THIS POLICY.

This Privacy Policy will evolve with time, and when we update it, we will revise
the "Effective Date" above and post the new Policy and, in some cases, we
provide additional notice (such as adding a statement to our website or sending
you a notification). To stay informed of our privacy practices, we recommend you
review the Policy on a regular basis as you continue to use our Services.

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11. HOW TO CONTACT US.

If you have any questions about this Privacy Policy, please contact us at
privacy@robinhood.com.

Brokerage Customer Relationship Summary

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Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a
registered broker dealer (member SIPC) and clearing services through Robinhood
Securities, LLC, (“RHS”) a registered broker dealer (member SIPC).
Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS
ID: 1702840). The Robinhood Money spending account is offered through Robinhood
Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. The
Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC,
pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC
and RHS are affiliated entities and wholly owned subsidiaries of Robinhood
Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered
by RHF are not FDIC insured and involve risk, including possible loss of
principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC
protections and are not regulated by FINRA. RHY products are not subject to SIPC
coverage but funds held in the Robinhood Money spending account and Robinhood
Cash Card account may be eligible for FDIC pass-through insurance (see the
Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all
customers. Customers must read and understand the Characteristics and Risks of
Standardized Options before engaging in any options trading strategies. Options
transactions are often complex and may involve the potential of losing the
entire investment in a relatively short period of time. Certain complex options
strategies carry additional risk, including the potential for losses that may
exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for
Robinhood Financial self-directed individual cash or margin brokerage accounts
that trade U.S. listed securities and certain OTC securities electronically.
Keep in mind, other fees such as trading (non-commission) fees, Gold
subscription fees, wire transfer fees, and paper statement fees may apply to
your brokerage account. Please see Robinhood Financial’s Fee Schedule to learn
more.

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