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SnapEngage

SnapEngage Enterprise Live Chat

Primary Menu
 * Solutions
   * Sales
     Capture, qualify, and convert more leads.
   * Customer Service
     Transform your customer engagement experience.
   * Healthcare
     Chat with patients in a HIPAA-compliant way.
   * Ready to get started?
     Launch your SnapEngage experience today.
     SIGN UP
 * Platform
   * Integrations
     Integrate SnapEngage with your CRM or help desk.
   * Omnichannel
     Connect with visitors wherever they are.
   * Security & Privacy
     Keep your business secure, private, and compliant.
   * Reporting & Analytics
     Make data-driven decisions and optimize live chat ROI.
   * Chatbots & Automation
     Accelerate your business with bot-forward solutions.
   * Design Studio
     Seamlessly match your brand.
   * Not sure which plan is right for you?
     We offer a variety of plans and features to meet your unique needs.
     VIEW PRICING
 * Services
 * Pricing
 * Partners
 * Resources
   * Blog
     Read our customer engagement tips and best practices.
   * Company
     Learn more about the humans behind SnapEngage.
   * Help Center
     View our library of product support articles.
   * Partnerships
     Incorporate the benefits of chat into your client offering.
   * E-Books
     Access SnapEngage’s educational and informative content.
   * Careers
     Help us transform the way people communicate.
   * Have some questions?
     We're here to help. Schedule time with our live chat experts to learn more
     about driving sales and customer satisfaction with TeamSupport.
     GET A QUOTE
 * LOG IN

Experts in chat + experts in support = customer success.
SnapEngage has joined forces with TeamSupport. We invite you to join us on our
next chapter as we build the future of client engagement.
Learn more.


BEYOND LIVE CHAT

CONVERSATION AND CHATBOT TECHNOLOGY FOR EXCEPTIONAL EXPERIENCES

Get Started Now




 * Live Chat
 * Bots
 * Integrations

Pick your plan









AMPLIFY YOUR SALES

Enable your sales team to engage, qualify and convert more leads! Our
responsive, goal-driven live chat empowers qualified leads to take the next step
and convert.


REAL-WORLD SALES RESULTS

Using our conversation platform, our sales clients are able to engage with
customers in a more efficient, incredibly conversion-friendly way.



80%

increase in Q/Q growth

46%

chat-to-opportunity rate average

Learn More


RETAIN MORE CUSTOMERS

SnapEngage boosts customer satisfaction and reduces your cost-per-interaction.


REAL-WORLD SUPPORT RESULTS

SnapEngage allows our support clients to deliver answers to their customer’s
needs in a way that provides immediate satisfaction and improved CSAT!



23%

increase in CSAT after enabling Tweet-to-Chat

58%

reduction in email volume

Learn More


ENGAGE SMARTER

Adaptable and intelligently designed, our live chat platform features:

AUTOMATION

 * Get started right out of the box, or customize your workflow with mapping and
   unlimited fields.
 * Automatically synchronize leads and contacts with your CRM or help desk.
 * Proactively engage leads based on advanced rules and triggers, or use our bot
   technology to provide immediate responses when live agents aren’t available.
 * Various bots available: Info-Capture Bot, Guide Bot, Answer Bot, Bot API

OMNICHANNEL EXPERIENCE

 * Engage with prospects wherever they are! SnapEngage integrates with
   SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, and WeChat.

Learn More

CLIENT SUCCESS

 * Our award-winning technical support team is there for you every step of the
   way! We’ll partner with you to ensure successful implementation, making sure
   you and your team are getting the most out of everything we offer.
 * Ongoing client success reviews give you access to our expertise, ensuring
   you’re achieving your business goals with SnapEngage.

Custom
Design





HIPAA
Compliance





Reporting and
Analytics





Security and
Privacy



Explore Platform

ADD LIVE CHAT, BOTS, AND MORE

Transform your customer engagement with our award winning conversational
platform. Drive lead conversion, retention, and customer satisfaction.

Find out how

 

PARTNER WITH SNAPENGAGE

Discover new paths to revenue and transform your Digital CX strategy with the
most flexible partner program in the market.

Partner with us


SnapEngage

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 * Instagram


CONTACT SALES
(800) 596-2820

 

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   * Sales
   * Customer Service
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   * White Label Reseller
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   * Integrations
   * Omnichannel
   * Security & Privacy
   * Reporting & Analytics
   * Design Studio
 * Services
 * Pricing
 * Partners
 * Resources
   * Blog
   * Help Center
   * Company
   * Careers
 * Login


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©2023 SnapEngage All rights reserved.





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