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CANCELING A SUBSCRIPTION IS ABOUT TO GET EASIER FOR YOU AND YOUR WALLET

Thanks to a new rule by the Federal Trade Commission, consumers should be able
to cut off recurring billing when they want to.

6 min
85

(Washington Post illustration; iStock)
Column by Michelle Singletary
October 23, 2024 at 7:00 a.m. EDT

Can we give the Federal Trade Commission a hallelujah for its new
“click-to-cancel” rule?

This is how good government should work: eliminating business practices that
frustrate consumers to the point they want to swear.


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The FTC recently approved a new rule that makes it easier to cancel recurring
subscriptions or memberships, which are referred to as “negative option”
programs. These include offers where consumers agree to automatic billing after
trying something out at a discount or free, or in some cases when they are
enrolled without their knowledge or consent. Billing stops only after they take
some action to cancel. That’s where the “negative” part comes in.


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