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Press Room & Media Resources Main
SURVEY: FINANCIAL ANXIETY SOARS AS AMERICANS DOUBT ABILITY TO REACH GOALS
April 2, 2024
Washington, DC – National Foundation for Credit Counseling Releases 2024
Financial Capability Survey Results
As National Financial Capability Month begins, the National Foundation for
Credit Counseling® (NFCC) today released the results of their latest Harris Poll
survey, conducted among 2,000 U.S. adults ages 18 and over. In its 17th year,
the survey provides a snapshot of the American consumer’s level of knowledge as
it relates to financial capability, as well as behavioral and attitudinal trends
associated with personal finance. The 2024 survey was sponsored by the Wells
Fargo Foundation.
“This year’s survey once again confirms what we already know: there is a
significant need for financial education and counseling. Many Americans are
struggling financially and lack the confidence to plan for the future,” said
Mike Croxson, CEO of the NFCC. “Financial education empowers people to make
informed financial decisions and overcome challenges standing in the way of
their long-term goals.”
Key Findings:
Nearly one-third of Americans (32%) are just getting by financially, and a
staggering six in ten (62%) fear government instability will harm their finances
in the next 12 months. This pervasive anxiety is hindering long-term financial
planning, with around half feeling uncertainty makes achieving their goals
impossible.
While debt remains prevalent, concerning themes emerge:
* Personal Finance Worries:
* Roughly 6 in 10 (61%) feel most improvements in the U.S. economy don’t
benefit people like them.
* More than half (55%) agree that uncertainty in the U.S. economy makes it
impossible to achieve their long-term financial goals.
* At least one-quarter of Americans are concerned their money won’t last
(39%), or feel they will never have the things they want in life because of
their financial situation (24%).
* Challenges:
* 1 in 3 (31%) don’t pay all their bills on time – up from 27% last year.
* Only approximately 2 in 5 Americans (42%) have a budget & keep track of
spending.
* Nearly 4 in 10 (39%) are concerned the money they have or will save won’t
last, and top financial concerns remain concentrated on the lack of savings
(27%).
* Knowledge of Personal Finance:
* Fewer Americans give themselves an A or B when considering their own
knowledge of personal finance (53% vs 57% in 2023).
* An increasing number feel that considering what they already know about
personal finance, they could still benefit from some advice and answers to
everyday financial questions from a professional (80% vs 77% in 2023).
* Attitudes Toward Credit
* More than half of Americans (55%) feel uncertainty in the U.S. economy
makes it difficult to pay off debt.
* One in three (34%) are comfortable maxing out credit despite potential
economic downturn in the next 12 months.
* One in five (21%) believes if they are going to have debt, the amount they
owe is irrelevant.
“These survey results serve as a good reminder to prioritize financial
education. At Wells Fargo, we’re committed to investing in solutions that can
help people develop healthy financial habits and build a strong financial safety
net over time,” said Bonnie Wallace, head of Financial Health Philanthropy
at Wells Fargo.
For those who struggle to make ends meet and regain control of their debt, the
National Foundation for Credit Counseling offers access to a nationwide network
of nonprofit financial counseling providers and tools to help people take charge
of their finances. This includes fast connections to personalized counseling,
budgeting tips and strategies for managing debt. Help is available at
https://www.nfcc.org/agency-finder.
Additional survey details, including an at-a-glance snapshot of key survey data
in the form of an infographic, will be available following the Tuesday, April
2nd release in the Newsroom on the NFCC website, www.nfcc.org.
About the NFCC
Founded in 1951, the National Foundation for Credit Counseling (NFCC) is the
oldest nonprofit dedicated to improving people’s financial well-being. With
1,215 NFCC Certified Credit Counselors serving 50 states and all U.S.
territories, NFCC nonprofit counselors are financial advocates, empowering
millions of consumers to take charge of their finances through one-on-one
financial reviews that address credit card debt, student loans, housing
decisions, and overall money management. For expert guidance and advice, call
(800) 388-2227 or visit www.nfcc.org.
Survey Methodology:
The research was conducted online in the U.S. by The Harris Poll on behalf
of NFCC among 2,020 U.S. adults aged 18 and over. The survey was conducted from
8th January – 23rd January.
Respondents for this survey were selected from among those who have agreed to
participate in our surveys. The sampling precision of Harris online polls is
measured by using a Bayesian credible interval. For this study, the sample data
is accurate to within + 2.8 percentage points using a 95% confidence level.
This credible interval will be wider among subsets of the surveyed population of
interest.
All sample surveys and polls, whether or not they use probability sampling, are
subject to other multiple sources of error which are most often not possible to
quantify or estimate, including, but not limited to coverage error, error
associated with nonresponse, error associated with question wording and response
options, and post-survey weighting and adjustments.
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