www.providerportal.com
Open in
urlscan Pro
23.213.161.197
Public Scan
Submitted URL: https://click.mlsend2.com/link/c/YT0yNTc4NDY4NzA5NjIyMzU1MTU1JmM9bzdrMiZlPTY2NzAyNjAmYj0xMzY3NDU2NzQ5JmQ9ZjliN3c4bQ==.Vpk9...
Effective URL: https://www.providerportal.com/
Submission: On September 30 via manual from US — Scanned from DE
Effective URL: https://www.providerportal.com/
Submission: On September 30 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST ./
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theForm.__EVENTARGUMENT.value = eventArgument;
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<script language="javascript" type="text/javascript">
//
// Initializing the WorkflowServer framework
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workflowServer.Assemblies['WorkflowServer.WebFoundation'] = new Assembly('Support/Script/Workflow/');
workflowServer.ServerPath = '/Server.aspx';
workflowServer.FormName = 'form1';
workflowServer.WSSessionID = 'web-session:8C757189-2415-47B8-B1A9-CCB48CE19088';
workflowServer.SessionTimeout = 20;
workflowServer.ScriptsEmbedded = true;
workflowServer.TimeToWarning = 1;
workflowServer.SetupTimeoutMessage = 'True';
//
// Registering and initializing the 'WorkflowServer.Web.Page' class
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workflowServer.RegisterClass(WorkflowServer, 'Web.Page', 'WorkflowServer.WebFoundation');
WorkflowServer.Web.Page.prototype.ShowActivity = function(activity) {
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<input type="hidden" name="BrowserHistoryChange_SelectedBrowserHistoryValue" id="BrowserHistoryChange_SelectedBrowserHistoryValue" value="">
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<script type="text/javascript">
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<input type="hidden" name="__WSMethodNotifier" id="__WSMethodNotifier"><img id="WS_PostBack_Blocker_Image"
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<div id="ctl01">
<span></span>
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<div id="container">
<script language="JavaScript">
function OnBrowserHistoryChange(historyRec) {
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__doPostBack('BrowserHistoryChange', 'OnBrowserHistoryChanged')
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<div id="appEnvironment">
</div>
<div id="hpnmessagearea" style="background-color: yellow;">
<span id="hpnmessagebody" style="color:Red;"></span>
</div>
<div id="validationmessages" style="visibility: visible;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td>
<div id="vsMessages" style="color:Red;display:none;">
</div>
</td>
</tr>
<tr>
<td>
<div id="MessageAreaPanel" style="color:Red;">
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="sectionHeader">
<span id="asSectionHeader"></span>
</div>
<div id="messagearea">
<span id="asMessage"></span>
</div>
<div id="newheadermenu">
<span id="HeaderMenu"></span>
</div>
<div>
</div>
<div style="clear: both;">
<div id="contentarea">
<div id="searchcontainer">
<span id="asSearch"></span>
<span id="BannerArea"></span>
</div>
<div id="displaycontainer">
<span id="asPrimary"><span id="asPrimary_ctl00">
<!--<script type="text/javascript" src="/Support/Script/v-638624560720000000/Common-2017082901.js"></script>-->
<script type="text/jscript" language="JavaScript">
$(function() {
var enviPhone = '(800) 252-2021';
$('#phoneNumber').append(enviPhone + '.');
var envi = 'PRODUCTION'.toLowerCase();
var logoClassSuffix = "prod"; //default is for prod
if (envi == "demo") {
logoClassSuffix = "demo";
} else if (envi == "dev") {
logoClassSuffix = "dev";
} else if (envi == "loadtest") {
logoClassSuffix = "load";
} else if (envi == "") {
logoClassSuffix = "prod";
} else if (envi == "qa") {
logoClassSuffix = "qa";
} else if (envi == "staging") {
logoClassSuffix = "stg";
} else if (envi == "uat") {
logoClassSuffix = "uat";
} else {
console.log("Environment name is unrecognized: '" + envi + "'");
}
$("#imgAIMLogo").append("<div class = 'companyLogoTrans companyLogo_" + logoClassSuffix + "'></div>");
if (typeof grecaptcha != "undefined" && $('#btnSubmit').length > 0) {
grecaptcha.reset();
}
});
</script>
<script src="https://www.recaptcha.net/recaptcha/api.js" async="" defer=""></script>
<style type="text/css">
.realperson-challenge {
display: inline-block;
}
.realperson-text {
font-family: "Courier New", monospace !important;
font-size: 6px;
font-weight: bold;
letter-spacing: -1px;
line-height: 4px;
}
.realperson-regen {
text-decoration: underline;
color: blue;
cursor: pointer;
}
.rectangle {
/*holds the copyright info at the bottom of the screen */
width: 100%;
bottom: 0px;
left: 0.1%;
font-size: 11px;
color: #666666;
position: absolute;
padding: 10px 50px 10px 50px;
height: 50px;
box-sizing: border-box;
background-color: #f2f2f2;
}
.bar {
font-size: 14px;
margin-left: 8px;
margin-right: 8px;
color: #cccccc;
}
.copyright {
height: 15px;
background-color: rgba(255, 255, 255, 0);
box-sizing: border-box;
font-family: "Segoe UI", sans-serif;
color: #7b7b7b;
text-align: left;
line-height: normal;
letter-spacing: 0.3px;
font-size: 11px;
}
.use-of-provider {
height: 15px;
background-color: rgba(255, 255, 255, 0);
box-sizing: border-box;
font-family: "Segoe UI", sans-serif;
color: #7b7b7b;
text-align: left;
line-height: normal;
letter-spacing: 0.3px;
font-size: 11px;
}
.support {
height: 17px;
background-color: rgba(255, 255, 255, 0);
box-sizing: border-box;
font-family: "Segoe UI", sans-serif;
color: #0078ad;
text-align: center;
line-height: normal;
float: right;
margin-top: -10px
}
</style>
<link href="/Support/Stylesheets/v-638624560740000000-portalsystemrequirements.css" rel="stylesheet">
<div id="commonMessageArea" style="margin-left: 25%; visibility: hidden;">
<table>
<tbody>
<tr>
<td>
<img src="../../Support/Images/check.gif" alt="">
</td>
<td>
<div id="commonMessageAreaPlaceholder">
<div id="asPrimary_ctl00_vsMessages" style="color:#999999;display:none;">
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="browserCompatibilityMessageArea" style="visibility: hidden;">
<table>
<tbody>
<tr>
<td>
<img src="../../Support/Images/warning_small.gif" alt="">
</td>
<td>
<div id="browserCompatibilityHeading">
</div>
</td>
</tr>
<tr>
<td></td>
<td>
<div id="browserCompatibilityDescription">
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="singleColumn" style="width: 100%;">
<div id="sognondiv" style="margin-left: 100px;">
<table style="margin-left: 35%; width: 550px;">
<tbody>
<tr>
<td>
<div id="imgAIMLogo">
<div class="companyLogoTrans companyLogo_prod"></div>
</div>
</td>
</tr>
</tbody>
</table>
<div class="clarity-app" id="sign_in" style="margin-left: 35%; padding-top: 15px;">
<div class="main-content">
<div class="app-nodal">
<div class="outer-wrap">
<div class="middle-wrap">
<div class="inner-wrap">
<h2><span id="asPrimary_ctl00_title">User Confirmation</span></h2> <label class="control-label">
<span class="caption" style="font-size: 15px;"><span>USERNAME</span></span><br>
</label>
<input name="asPrimary$ctl00$txtLoginId" type="text" id="asPrimary_ctl00_txtLoginId" placeholder="Username" autocomplete="off">
<br>
<span id="lblUserNameErrorMessage" style="color: red; display: none;"></span>
<br>
<br>
<label class="control-label">
<span class="caption" style="font-size: 15px;"></span><br>
</label>
<br>
<span id="lblUserPasswordErrorMessage" style="color: red; display: none;"></span>
<br>
<br>
<noscript>
<div>
<div style="width: 302px; height: 422px; position: relative;">
<div style="width: 302px; height: 422px; position: absolute;">
<iframe src="https://www.recaptcha.net/recaptcha/api/fallback?k=6LcE7F8UAAAAACxEt0O2FA09FsPWfCUutsdkRUU5" frameborder="0" scrolling="no" style="width: 302px; height: 422px; border-style: none;"></iframe>
</div>
</div>
<div style="width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;">
<textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;"> </textarea>
</div>
</div>
</noscript>
<span id="lblCaptchaErrorMessage" style="color: red; display: none;">Invalid Captcha</span>
<input name="asPrimary$ctl00$chkRememberMe" type="checkbox" id="asPrimary_ctl00_chkRememberMe">
<span class="control-caption"><span style="font-size: 14px;">Remember Me</span></span>
<br>
<br>
<div class="buttons">
<div class="left">
<input type="submit" name="asPrimary$ctl00$btnLookup" value="Next" id="asPrimary_ctl00_btnLookup" class="app-button-green">
</div>
<div class="right">
<p style="font-size: 14px; color: #808080;"> Don't have an account? </p>
<input type="submit" name="asPrimary$ctl00$cmdRegister" value="Register" id="asPrimary_ctl00_cmdRegister" class="app-button-gray">
</div>
</div>
</div>
<div class="span6" style="padding-top: 25px">
<a id="asPrimary_ctl00_cmdForgotPassword" tabindex="4" class="app-link" href="javascript:__doPostBack('asPrimary$ctl00$cmdForgotPassword','')" style="color:#0078AD;text-decoration:underline;">Can't access your account?</a>
</div>
</div>
</div>
</div>
<table style="border: 0; width: 560px;">
<tbody>
<tr>
<td style="padding-left: 5px">
<span>
<span id="asPrimary_ctl00_lblVersion" style="color:Gray;">24.09.21.240</span>
</span>
</td>
<td style="text-align: right;">
<span id="systemRequirements" style="color: #808080; cursor: pointer;">System Requirements</span>
<div id="infoIcon" class="infoIconGray">
</div>
</td>
</tr>
</tbody>
</table>
<table style="width: 560px; border: 0;">
<tbody>
<tr>
<td style="padding-left: 5px">
<div id="scheduledMaintenance">
<table>
<tbody>
<tr>
<td>
<div id="infoIconDiv" class="infoIconSystemMessage"></div>
</td>
<td class="aimmessage">
<span id="asPrimary_ctl00_lblMessage" style="color: rgb(128, 128, 128);">The Carelon Medical Benefits Management provider portal will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly
scheduled maintenance.<br><br><b><u>New Update:</u></b> The Check Order Status module will be now be retired as of 10/21/2024. Please use the Order Search module to find the status of an order.<br><br>
<div class="x_elementToProof"><b><u>NOTICE:</u></b> Carelon MBM will continue to roll out multi-factor authentication (MFA) to all existing portal users through the rest of the year. You will be notified when
your account needs to be updated. Also, new users will automatically be setup up for MFA when they register. Check our Provider Connection newsletter to find the latest information and important dates for
our MFA rollout (see link in bottom right corner).</div><br><br>
</span>
</td>
</tr>
</tbody>
</table>
</div>
<span>If you need assistance, please <a id="asPrimary_ctl00_cmdClickHere" href="javascript:__doPostBack('asPrimary$ctl00$cmdClickHere','')" style="color:#0078AD;text-decoration:underline;">Click Here</a> or contact
Carelon Medical Benefits Management provider portal support at </span><span id="phoneNumber">(800) 252-2021.</span>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="infoIconContent" class="popoverwrap" style="display: none; width: 270px;">
<b class="pointer"></b>
<p class="systemRequirement"> Portal System Requirements </p>
<div class="content">
<p style="font-size: 14.66px"> For the best experience the site is optimized for: </p>
<p style="font-size: 14.66px"> - Microsoft Edge 101.0.1210.39 or higher </p>
<p style="font-size: 14.66px"> - Google Chrome 101.0.4951.64 or higher </p>
<p style="font-size: 14.66px"> - Mozilla FireFox 100 or higher </p>
<p style="font-size: 14.66px"> - Screen resolution of at least 1024x768 </p>
<p style="font-size: 14.66px"> You may use the links below to update to the most current versions </p>
<table>
<tbody>
<tr>
<td>
<div class="edgeIcon"></div>
</td>
<td>
<a href="https://www.microsoft.com/en-us/edge#evergreen" target="_blank">Update Microsoft Edge</a>
</td>
</tr>
<tr>
<td>
<div class="icon chromeIcon"></div>
</td>
<td>
<a href="https://www.google.com/chrome/browser/desktop/index.html" target="_blank">Update
Google Chrome</a>
</td>
</tr>
<tr>
<td>
<div class="icon fireFoxIcon"></div>
</td>
<td>
<a href="https://www.mozilla.org/en-US/firefox/desktop/" target="_blank">Update Firefox</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<link href="/Support/Clinical/libs/clarity-api/styles/styles.min.css" rel="stylesheet" type="text/css">
<link href="/Support/Stylesheets/clarity/clarityspa.css" rel="stylesheet" type="text/css">
<style type="text/css">
.alertIcon,
.providerNotLinkedToHealthPlan {
background-image: url('/Support/Images/clarity_icons-16x16.png');
background-position: -16px -592px;
width: 16px;
height: 16px;
}
</style>
<div class="clarity-app" id="accountLockedDiv" style="visibility: hidden; overflow: hidden">
<div class="main-content">
<div class="app-modal">
<div class="modal" style="top: 29%; background-color: #efefef !important;">
<div class="outer-wrap">
<div class="middle-wrap">
<div class="inner-wrap" style="border: 1px solid #fc0">
<div class="content">
<table style="width: 100%">
<tbody>
<tr>
<td style="width: 15px">
<p class="yellow-box"><img alt="" style="width: 19px; height: 18px;" src="../../Support/Images/warning_small.gif"> ACCOUNT LOCKED</p>
</td>
</tr>
</tbody>
</table>
<p class="subtext" style="text-align: left;"> It has been more than 45 days since you have logged in. For security purposes, we have locked your account. </p>
<p class="subtext" style="text-align: left;"> Please click continue to confirm your identity and unlock your account. </p>
<div class="buttons" style="bottom: -30px;">
<div class="left">
<input type="submit" name="asPrimary$ctl00$accountLocked$btnCancel" value="Cancel" onclick="javascript:CloseAccountLockedDialog();" id="asPrimary_ctl00_accountLocked_btnCancel" class="app-button-gray">
</div>
<div class="right">
<input type="submit" name="asPrimary$ctl00$accountLocked$btnContinue" value="Continue" id="asPrimary_ctl00_accountLocked_btnContinue" class="app-button-green">
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<script type="text/javascript">
var resetModule = 'https://register.providerportal.com/user/forgotten-password-username';
$('#asPrimary_ctl00_accountLocked_btnContinue').click(function() {
window.location = resetModule;
});
</script>
<link href="/Support/Clinical/libs/clarity-api/styles/styles.min.css" rel="stylesheet" type="text/css">
<link href="/Support/Stylesheets/clarity/clarityspa.css" rel="stylesheet" type="text/css">
<style type="text/css">
.alertIcon,
.providerNotLinkedToHealthPlan {
background-image: url('/Support/Images/clarity_icons-16x16.png');
background-position: -16px -592px;
width: 16px;
height: 16px;
}
</style>
<div class="clarity-app" id="accountTemporaryLockedDiv" style="visibility: hidden; overflow: hidden">
<div class="main-content">
<div class="app-modal">
<div class="modal" style="top: 29%; background-color: #efefef !important;">
<div class="outer-wrap">
<div class="middle-wrap">
<div class="inner-wrap" style="border: 1px solid #fc0">
<div class="content">
<table style="width: 100%">
<tbody>
<tr>
<td style="width: 15px">
<p class="yellow-box"><img alt="" style="width: 19px; height: 18px;" src="../../Support/Images/warning_small.gif"> ACCOUNT LOCKED</p>
</td>
</tr>
</tbody>
</table>
<p class="subtext" style="text-align: left;"> There have been too many unsuccessful login attempts. For security reasons your account is now locked. Please try logging again after 15 minutes. </p>
<div class="buttons" style="bottom: -30px;">
<div class="right">
<input type="submit" name="asPrimary$ctl00$accountTemporaryLocked$btnCancel" value="Close" onclick="javascript:CloseAccountTemporaryLockedDialog();" id="asPrimary_ctl00_accountTemporaryLocked_btnCancel"
class="app-button-gray">
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<link href="/Support/Clinical/libs/clarity-api/styles/styles.min.css" rel="stylesheet" type="text/css">
<link href="/Support/Stylesheets/clarity/clarityspa.css" rel="stylesheet" type="text/css">
<div class="clarity-app" id="accountDisabledDiv" style="visibility: hidden">
<div class="main-content">
<div class="app-modal">
<div class="modal" style="top: 29%; background-color: #efefef !important;">
<div class="outer-wrap">
<div class="middle-wrap">
<div class="inner-wrap" style="border: 1px solid #f10e0e">
<div class="content">
<table style="width: 100%">
<tbody>
<tr>
<td style="width: 15px">
<div class="disabledIcon" style="margin-top: 4px;"></div>
</td>
<td>
<h2 style="text-align: left; font-size: 14px;"> ACCOUNT DISABLED </h2>
</td>
</tr>
</tbody>
</table>
<p class="subtext" style="text-align: left;"> For security purposes, your account has been disabled. </p>
<p class="subtext" style="text-align: left;"> Please contact Web Customer Service at (800) 252-2021 for any questions about your account. </p>
</div>
<div class="buttons" style="bottom: -30px;">
<div class="right">
<input type="submit" name="asPrimary$ctl00$accountDisabled$btnClose" value="Close" onclick="javascript:CloseAccountDisabledDialog();" id="asPrimary_ctl00_accountDisabled_btnClose" class="app-button-gray">
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<link href="/Support/Clinical/libs/clarity-api/styles/styles.min.css" rel="stylesheet" type="text/css">
<link href="/Support/Stylesheets/clarity/clarityspa.css" rel="stylesheet" type="text/css">
<script type="text/jscript" language="JavaScript">
$(function() {
var enviPhone = '(800) 252-2021';
$("#phoneNumberText").append('If your registration has not been approved after two days, please contact Carelon Medical Benefits Management provider portal support at ' + enviPhone);
});
</script>
<style type="text/css">
.alertIcon,
.providerNotLinkedToHealthPlan {
background-image: url('/Support/Images/clarity_icons-16x16.png');
background-position: -16px -592px;
width: 16px;
height: 16px;
}
</style>
<div class="clarity-app" id="registrationPendingDiv" style="visibility: hidden">
<div class="main-content">
<div class="app-modal">
<div class="modal" style="top: 29%; background-color: #efefef !important;">
<div class="outer-wrap">
<div class="middle-wrap">
<div class="inner-wrap" style="border: 1px solid #fc0">
<div class="content">
<table style="width: 100%">
<tbody>
<tr>
<td style="width: 15px">
<div class="alertIcon" style="margin-top: 4px;"></div>
</td>
<td>
<h2 style="text-align: left; font-size: 14px;"> REGISTRATION PENDING</h2>
</td>
</tr>
</tbody>
</table>
<p class="subtext" style="text-align: left;"> Your registration is currently being reviewed for approval. </p>
<p class="subtext" style="text-align: left;"> Once your registration is approved, an email will be sent to verify the Username and Password are active and you can access provider portal. </p>
<p class="subtext" style="text-align: left;" id="phoneNumberText"> If your registration has not been approved after two days, please contact Carelon Medical Benefits Management provider portal support at (800) 252-2021
</p>
</div>
<div class="buttons" style="bottom: -30px;">
<div class="right">
<input type="submit" name="asPrimary$ctl00$registrationPending$btnClose" value="Close" onclick="javascript:CloseRegistrationPendingDialog();" id="asPrimary_ctl00_registrationPending_btnClose" class="app-button-gray">
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<script type="text/javascript">
var resetModule = 'https://register.providerportal.com/user/forgotten-password-username';
$('#asPrimary_ctl00_troubleLogingIn_btnYes').click(function() {
window.location = resetModule;
});
</script>
<input name="asPrimary$ctl00$txtLoginAttempt" type="hidden" id="asPrimary_ctl00_txtLoginAttempt">
<input name="asPrimary$ctl00$hdnFailedCaptcha" type="hidden" id="asPrimary_ctl00_hdnFailedCaptcha" value="false">
<div id="signInFooter" class="rectangle">
<table style="width: 100%">
<tbody>
<tr>
<td class="copyright">Copyright © 2024 Carelon Medical Benefits Management, Inc. All rights reserved. </td>
</tr>
<tr>
<td class="use-of-provider">Use of provider portal indicates agreement with our <a style="color: #0078AD" href="https://www.careloninsights.com/privacy/" target="_blank">Privacy Policy</a><span>,</span>
<a style="color: #0078AD" href="https://www.careloninsights.com/terms-of-use/" target="_blank">Terms of Use</a><span>.</span>
</td>
<td class="support">
<a id="asPrimary_ctl00_lbSupport" href="javascript:__doPostBack('asPrimary$ctl00$lbSupport','')" style="color:#0078AD;font-size:13px;">Support</a> <span class="bar">|</span>
<a style="color: #0078AD; font-size: 13px" href="https://providers.carelonmedicalbenefitsmanagement.com/providerconnections/" target="_blank">Newsletter<span>/</span>Blog</a>
</td>
</tr>
</tbody>
</table>
</div>
<script type="text/javascript">
var dialogDiv;
var accountLockedDiv;
var accountDisabledDiv;
var registrationPendingDiv;
var accountTemporaryLockedDiv;
$('#header').remove();
$('#titlebar').remove();
$('.navbar').remove();
$('#lblUserNameErrorMessage').hide();
$('#lblUserPasswordErrorMessage').hide();
$('#asPrimary_ctl00_btnSubmit').click(function() {
var validate = true;
if ($('#asPrimary_ctl00_txtLoginId').val().trim() == '') {
$('#lblUserNameErrorMessage').html('Username is Required');
$('#lblUserNameErrorMessage').show();
validate = false;
} else {
$('#lblUserNameErrorMessage').hide();
}
if ($('#asPrimary_ctl00_txtPassWord').val().trim() == '') {
$('#lblUserPasswordErrorMessage').html('Password is Required');
$('#lblUserPasswordErrorMessage').show();
validate = false;
} else {
$('#lblUserPasswordErrorMessage').hide();
}
return validate;
});
function ShowInvalidLoginMessage() {
$('#lblUserNameErrorMessage').html('Username/Password does not match an account ');
$('#lblUserNameErrorMessage').show();
$('#lblUserPasswordErrorMessage').html('Username/Password does not match an account ');
$('#lblUserPasswordErrorMessage').show();
}
// Invalid Login
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "InvalidLoginAttempt") {
ShowInvalidLoginMessage();
}
// Account Locked
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "AccountLocked") {
RegisterAccountLockedDialog();
ShowAccountLockedDialog();
}
// Account Temporary Locked
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "AccountTemporaryLocked") {
RegisterAccountTemporaryLockedDialog();
ShowAccountTemporaryLockedDialog();
}
// Account Disabled
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "AccountDisabled") {
RegisterAccountDisabledDialog();
ShowAccountDisabledDialog();
}
// Registration Pending
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "RegistrationPending") {
RegisterRegistrationPendingDialog();
ShowRegistrationPendingDialog();
}
// Exceeded Login Attempt
if ($('#asPrimary_ctl00_txtLoginAttempt').val() === "ExceededLoginAttempt" || $('#asPrimary_ctl00_txtLoginAttempt').val() === "InvalidLoginAttemptsShowCaptcha") {
$('#captchaTable').show();
$('#hdnValidateCaptcha').val('true');
ShowInvalidLoginMessage();
} else {
$('#captchaTable').remove();
$('#hdnValidateCaptcha').val('false');
}
var systemRequirementOrIconClick = false;
function OnBodyClick() {
if (systemRequirementOrIconClick == false) {
$('#infoIconContent').hide();
}
}
function overrideDialogStyle() {
$('div.ui-dialog.ui-widget.ui-widget-content').removeClass('ui-dialog-content ui-widget-content');
$('.ui-dialog-titlebar').remove();
$('.ui-widget-overlay')[0].style.opacity = 0.4;
}
function RegisterRegistrationPendingDialog() {
registrationPendingDiv = $('#registrationPendingDiv').dialog({
autoOpen: false,
closeOnEscape: false,
modal: true,
width: 'auto',
height: 'auto',
resizable: false,
draggable: true,
position: {
my: 'center center',
of: window,
collision: 'fit'
},
open: function() {
$('#registrationPendingDiv').removeAttr('style');
overrideDialogStyle();
$('div.inner-wrap').focus();
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});
}
function RegisterAccountDisabledDialog() {
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autoOpen: false,
closeOnEscape: false,
modal: true,
width: 'auto',
height: 'auto',
resizable: false,
draggable: true,
position: {
my: 'center center',
of: window,
collision: 'fit'
},
open: function() {
$('#accountDisabledDiv').removeAttr('style');
overrideDialogStyle();
$('div.inner-wrap').focus();
}
});
}
function RegisterAccountLockedDialog() {
accountLockedDiv = $('#accountLockedDiv').dialog({
autoOpen: false,
closeOnEscape: false,
modal: true,
width: 'auto',
height: 'auto',
resizable: false,
draggable: true,
position: {
my: 'center center',
at: 'center center',
of: window,
collision: 'fit'
},
open: function() {
$('#accountLockedDiv').removeAttr('style');
overrideDialogStyle();
$('div.inner-wrap').focus();
}
});
}
function RegisterAccountTemporaryLockedDialog() {
accountTemporaryLockedDiv = $('#accountTemporaryLockedDiv').dialog({
autoOpen: false,
closeOnEscape: false,
modal: true,
width: 'auto',
height: 'auto',
resizable: false,
draggable: true,
position: {
my: 'center center',
at: 'center center',
of: window,
collision: 'fit'
},
open: function() {
$('#accountTemporaryLockedDiv').removeAttr('style');
overrideDialogStyle();
$('div.inner-wrap').focus();
}
});
}
function showOverLay(height) {
$('body').append("<div id='overlay' style='background-color: #999999;filter: Alpha(Opacity=40); opacity: 0.4;width: 100%;" + "height: " + height + "px;" + "position: absolute;z-index: 500;top: 0px; left: 0px;'></div>");
}
function RegisterDialog(placeholder) {
dialogDiv = placeholder.dialog({
autoOpen: false,
modal: true,
width: 'auto',
height: 'auto',
resizable: false,
position: {
my: 'center center',
at: 'center center',
of: window,
collision: 'fit'
},
open: function() {
placeholder.removeAttr('style');
overrideDialogStyle();
}
});
}
function ShowDialog(placeholder) {
placeholder.dialog('open');
}
// Account Locked
function ShowAccountLockedDialog() {
$('#accountLockedDiv').css('visibility', 'visible');
$('#accountLockedDiv').dialog('open');
}
function CloseAccountLockedDialog() {
$('#overlay').remove();
$('#accountLockedDivDiv').css('visibility', 'hidden');
accountLockedDiv.dialog("close");
}
// Account Temporory Locked
function ShowAccountTemporaryLockedDialog() {
$('#accountTemporaryLockedDiv').css('visibility', 'visible');
$('#accountTemporaryLockedDiv').dialog('open');
}
function CloseAccountTemporaryLockedDialog() {
$('#overlay').remove();
$('#accountTemporaryLockedDiv').css('visibility', 'hidden');
accountTemporaryLockedDiv.dialog("close");
}
// Account Disabled
function ShowAccountDisabledDialog() {
$('#accountDisabledDiv').css('visibility', 'visible');
$('#accountDisabledDiv').dialog('open');
}
function CloseAccountDisabledDialog() {
$('#overlay').remove();
$('#accountDisabledDiv').css('visibility', 'hidden');
accountDisabledDiv.dialog("close");
}
function ShowRegistrationPendingDialog() {
$('#registrationPendingDiv').css('visibility', 'visible');
$('#registrationPendingDiv').dialog('open');
}
function CloseRegistrationPendingDialog() {
$('#overlay').remove();
$('#registrationPendingDiv').css('visibility', 'hidden');
registrationPendingDiv.dialog("close");
}
$(function() {
$("body").click(function(event) {
var target = $(event.target);
var parent = $(target).closest('div').parent().parent();
if (parent.is("#infoIconContent") || $(target).parent().is("#infoIconContent") || $(target).is("#infoIconContent") || $(target).parent().parent().is("#infoIconContent")) {
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} else {
hideInfoIcon($('#infoIcon'));
}
});
if ($('#asPrimary_ctl00_hdnFailedCaptcha').val() === "true" && $('#captchaTable').length > 0) $('#lblCaptchaErrorMessage').show();
else $('#lblCaptchaErrorMessage').hide();
$('#asPrimary_ctl00_defaultReal').realperson({
chars: $.realperson.alphanumeric
});
var clickCount = 0;
$('#systemRequirements').hover(function() {
showPopHover();
}, function() {});
$('#systemRequirements').on('click', function() {
systemRequirementOrIconClick = true;
if (clickCount > 0) {
$('#infoIconContent').hide();
clickCount = 0;
systemRequirementOrIconClick = false;
}
clickCount++;
});
$('#infoIcon').hover(function() {
$(this).removeClass();
$(this).addClass('infoIconBlue');
showPopHover();
}, function() {});
$('#infoIcon').on('click', function() {
systemRequirementOrIconClick = true;
if (clickCount > 0) {
hideInfoIcon($('#infoIcon'));
}
clickCount++;
});
function hideInfoIcon(icon) {
$('#infoIconContent').hide();
clickCount = 0;
console.log("Click Count: " + clickCount);
systemRequirementOrIconClick = false;
$(icon).removeClass();
$(icon).addClass('infoIconGray');
}
function showPopHover() {
var p = $("#infoIcon");
var position = p.offset();
var x = position.left - 29;
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y = y - $('#browserCompatibilityMessageArea').height();
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$('#infoIconContent').css({
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left: x
}).show();
}
if ($.cookie("session_terminated")) {
RegisterDialog($("#_TimeoutMessageBox"));
ShowDialog($("#_TimeoutMessageBox"));
$.removeCookie("session_terminated");
}
});
</script>
</span></span>
</div>
<div>
<span id="HelpWindow"></span>
</div>
</div>
<br>
<br>
<!-- Footer needs to be below content area but inside container DIV -->
<div id="spacer">
</div>
<div id="Disclaimer" style="margin-left: 24px; margin-bottom: 15px;">
<span id="asDisclaimer"></span>
</div>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<div id="footer">
<span id="asFooter"></span>
</div>
</div>
</div>
<input name="browserInfo" type="hidden" id="browserInfo"
value="{"BrowserName":"Chrome","BrowserVersion":"129.0.0.0","ScreenWidth":1600,"ScreenHeight":1200,"IsCompatibilityMode":false,"OperatingSystem":"Linux x86_64"}">
<!-- container closing DIV -->
<!-- Start popup window -->
<div align="center" id="TimeoutMessageBox" style="position: absolute; left: 0px; top: 0px; visibility:hidden; z-index: 1;">
<p> </p>
<p> </p>
<table width="400" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td></td>
</tr>
<tr>
<td align="left" class="bgwhite">
<div class="subnavbar">System Message</div>
<table width="100%" border="0" cellspacing="0" cellpadding="20">
<tbody>
<tr>
<td align="center">
<table border="0" cellspacing="0" cellpadding="5">
<tbody>
<tr>
<td width="49"><img src="Support/Images/clock_refresh.gif" width="48" height="48"></td>
<td align="left" class="highlighttext">You will be automatically logged off in <span id="timeoutSecs" class="errortext"> </span>due to inactivity </td>
</tr>
</tbody>
</table>
<p class="sumsubtitle">To return to the application<br> Click the reset button below </p>
<hr width="80%">
<p>
<label>
<!-- button here for mockup purposes only, replace with .NET button, make sure to assign "button" class to new button for consistency -->
<input name="Reset" type="button" class="button" id="btnResetTimeout" value="Reset" onclick="ResetTimeout()">
</label>
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<!-- end popup window -->
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Carelon MBM provider portal THIS SITE REQUIRES JAVASCRIPT TO BE ENABLED TO WORK PROPERLY. PLEASE ENABLE JAVASCRIPT IN YOUR BROWSER AND RELOAD THIS PAGE TO CONTINUE. USER CONFIRMATION USERNAME Invalid Captcha Remember Me Don't have an account? Can't access your account? 24.09.21.240 System Requirements The Carelon Medical Benefits Management provider portal will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly scheduled maintenance. New Update: The Check Order Status module will be now be retired as of 10/21/2024. Please use the Order Search module to find the status of an order. NOTICE: Carelon MBM will continue to roll out multi-factor authentication (MFA) to all existing portal users through the rest of the year. You will be notified when your account needs to be updated. Also, new users will automatically be setup up for MFA when they register. Check our Provider Connection newsletter to find the latest information and important dates for our MFA rollout (see link in bottom right corner). If you need assistance, please Click Here or contact Carelon Medical Benefits Management provider portal support at (800) 252-2021. Portal System Requirements For the best experience the site is optimized for: - Microsoft Edge 101.0.1210.39 or higher - Google Chrome 101.0.4951.64 or higher - Mozilla FireFox 100 or higher - Screen resolution of at least 1024x768 You may use the links below to update to the most current versions Update Microsoft Edge Update Google Chrome Update Firefox ACCOUNT LOCKED It has been more than 45 days since you have logged in. For security purposes, we have locked your account. Please click continue to confirm your identity and unlock your account. ACCOUNT LOCKED There have been too many unsuccessful login attempts. For security reasons your account is now locked. Please try logging again after 15 minutes. ACCOUNT DISABLED For security purposes, your account has been disabled. Please contact Web Customer Service at (800) 252-2021 for any questions about your account. REGISTRATION PENDING Your registration is currently being reviewed for approval. Once your registration is approved, an email will be sent to verify the Username and Password are active and you can access provider portal. If your registration has not been approved after two days, please contact Carelon Medical Benefits Management provider portal support at (800) 252-2021 Copyright © 2024 Carelon Medical Benefits Management, Inc. All rights reserved. Use of provider portal indicates agreement with our Privacy Policy, Terms of Use. Support | Newsletter/Blog System Message You will be automatically logged off in due to inactivity To return to the application Click the reset button below --------------------------------------------------------------------------------