www.intercom.com Open in urlscan Pro
143.204.215.74  Public Scan

Form analysis
2 forms found in the DOM

<form novalidate="" class="jsx-540660833 email-form email-form--small"><span data-testid="visually-hidden" class="jsx-75452321"><label for="email_1" class="jsx-540660833">Your work email</label></span>
  <div class="jsx-540660833 email-form__input-wrapper"><input type="email" id="email_1" autocapitalize="none" autocorrect="off" spellcheck="false" aria-required="true" aria-invalid="false" aria-describedby="signup-cta-error_1"
      placeholder="Your work email" class="jsx-540660833 email-form__input" value=""></div><button type="submit" data-testid="submit" class="jsx-540660833 email-form__submit email-form__submit--black-fill"><span class="jsx-148622701">Get
      started</span></button><span id="signup-cta-error_1" data-testid="error" class="jsx-540660833 email-form__error-message"><span class="jsx-3026246886"></span></span>
</form>

#

<form action="#" class="form">
  <div class="jsx-1163875936 form-field form-field-visible"><label id="FirstName_label" data-testid="form-field-input-label" class="jsx-2380161882 form-field-input"><span data-testid="form-field-input-label-text"
        class="jsx-2380161882 label-text">First Name:</span><input name="FirstName" id="FirstName_field" type="text" placeholder="First Name*" maxlength="255" aria-labelledby="FirstName_label" aria-required="true"
        data-testid="form-field-input-field-FirstName" class="jsx-2380161882 " value=""></label></div>
  <div class="jsx-1163875936 form-field form-field-visible"><label id="LastName_label" data-testid="form-field-input-label" class="jsx-2380161882 form-field-input"><span data-testid="form-field-input-label-text" class="jsx-2380161882 label-text">Last
        Name:</span><input name="LastName" id="LastName_field" type="text" placeholder="Last Name*" maxlength="255" aria-labelledby="LastName_label" aria-required="true" data-testid="form-field-input-field-LastName" class="jsx-2380161882 "
        value=""></label></div>
  <div class="jsx-1163875936 form-field form-field-visible"><label id="Email_label" data-testid="form-field-email-label" class="jsx-1057684368 form-field-email"><span data-testid="form-field-email-label-text" class="jsx-1057684368 label-text">Email
        Address:</span><input name="Email" id="Email_field" type="email" placeholder="Business Email*" aria-labelledby="Email_label" aria-required="true" data-testid="form-field-email-field-Email" class="jsx-1057684368 " value=""></label></div>
  <div class="jsx-1163875936 form-field form-field-visible"><label id="Company_label" data-testid="form-field-input-label" class="jsx-2380161882 form-field-input"><span data-testid="form-field-input-label-text"
        class="jsx-2380161882 label-text">Company:</span><input name="Company" id="Company_field" type="text" placeholder="Company" maxlength="255" aria-labelledby="Company_label" aria-required="false" data-testid="form-field-input-field-Company"
        class="jsx-2380161882 " value=""></label></div>
  <div class="jsx-1163875936 form-field form-field-visible"><label id="Title_label" data-testid="form-field-input-label" class="jsx-2380161882 form-field-input"><span data-testid="form-field-input-label-text" class="jsx-2380161882 label-text">Job
        Title:</span><input name="Title" id="Title_field" type="text" placeholder="Job Title" maxlength="255" aria-labelledby="Title_label" aria-required="false" data-testid="form-field-input-field-Title" class="jsx-2380161882 " value=""></label>
  </div>
  <div class="jsx-1163875936 form-field form-field-visible"><label id="subscribecheckbox_label" data-testid="form-element-checkbox-label" class="jsx-3141241015 form-field-checkbox-label">
      <div class="jsx-3141241015 form-field-checkbox-input"><input name="subscribecheckbox" id="subscribecheckbox_field" type="checkbox" aria-labelledby="subscribecheckbox_label" aria-required="false" data-testid="form-element-checkbox-input"
          value=""></div>Stay up to date with Intercom
    </label></div>
  <div class="jsx-1163875936 form-field"><input name="Phone" id="Phone_field" type="hidden" data-testid="form-field-hidden-field-Phone" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_content_last__c" id="utm_content_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_content_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_medium_last__c" id="utm_medium_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_medium_last__c" value="email"></div>
  <div class="jsx-1163875936 form-field"><input name="utm_source_last__c" id="utm_source_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_source_last__c" value="mkto"></div>
  <div class="jsx-1163875936 form-field"><input name="utm_term_last__c" id="utm_term_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_term_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_ad_last__c" id="utm_ad_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_ad_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_ad_collection_last__c" id="utm_ad_collection_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_ad_collection_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_campaign_last__c" id="utm_campaign_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_campaign_last__c" value="OMB-Reengagement"></div>
  <div class="jsx-1163875936 form-field"><input name="utm_kw_last__c" id="utm_kw_last__c_field" type="hidden" data-testid="form-field-hidden-field-utm_kw_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_creative__c" id="utm_creative__c_field" type="hidden" data-testid="form-field-hidden-field-utm_creative__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="utm_offer__c" id="utm_offer__c_field" type="hidden" data-testid="form-field-hidden-field-utm_offer__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="URL_last__c" id="URL_last__c_field" type="hidden" data-testid="form-field-hidden-field-URL_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="gtm_emailsubmission_id_last__c" id="gtm_emailsubmission_id_last__c_field" type="hidden" data-testid="form-field-hidden-field-gtm_emailsubmission_id_last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="CountryCode" id="CountryCode_field" type="hidden" data-testid="form-field-hidden-field-CountryCode" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Messenger__c" id="Messenger__c_field" type="hidden" data-testid="form-field-hidden-field-Messenger__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Prospect_ID__c" id="Prospect_ID__c_field" type="hidden" data-testid="form-field-hidden-field-Prospect_ID__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Qualified_Prospect_ID__c" id="Qualified_Prospect_ID__c_field" type="hidden" data-testid="form-field-hidden-field-Qualified_Prospect_ID__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Google_Click_ID__c" id="Google_Click_ID__c_field" type="hidden" data-testid="form-field-hidden-field-Google_Click_ID__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Google_Client_ID__c" id="Google_Client_ID__c_field" type="hidden" data-testid="form-field-hidden-field-Google_Client_ID__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="flex1" id="flex1_field" type="hidden" data-testid="form-field-hidden-field-flex1" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="flex2" id="flex2_field" type="hidden" data-testid="form-field-hidden-field-flex2" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Website" id="Website_field" type="hidden" data-testid="form-field-hidden-field-Website" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="numEmployeesIntercom" id="numEmployeesIntercom_field" type="hidden" data-testid="form-field-hidden-field-numEmployeesIntercom" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="City" id="City_field" type="hidden" data-testid="form-field-hidden-field-City" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="State" id="State_field" type="hidden" data-testid="form-field-hidden-field-State" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Country" id="Country_field" type="hidden" data-testid="form-field-hidden-field-Country" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="PostalCode" id="PostalCode_field" type="hidden" data-testid="form-field-hidden-field-PostalCode" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="content_answer" id="content_answer_field" type="hidden" data-testid="form-field-hidden-field-content_answer" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="Bing_Click_Id_Last__c" id="Bing_Click_Id_Last__c_field" type="hidden" data-testid="form-field-hidden-field-Bing_Click_Id_Last__c" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="bizibleCookie" id="bizibleCookie_field" type="hidden" data-testid="form-field-hidden-field-bizibleCookie" value=""></div>
  <div class="jsx-1163875936 form-field"><input name="formSubmissionDateTime" id="formSubmissionDateTime_field" type="hidden" data-testid="form-field-hidden-field-formSubmissionDateTime" value="2022-01-27T06:13:41.369Z"></div>
  <div class="jsx-1163875936 form-field"><input name="fbclid" id="fbclid_field" type="hidden" data-testid="form-field-hidden-field-fbclid" value=""></div>
  <div class="jsx-3323869287 jsx-3609376962 button-wrapper"><button type="submit" data-testid="test-form-element-submit-button" class="jsx-3323869287 jsx-3609376962 submit-button">Download now</button></div>
</form>

Text Content

blankblankblankblank
Skip to content
 * Solutions
   Use Cases
   Conversational Support
   Popular
   Deliver personal customer support at any scale
   Conversational Engagement
   Onboard, activate, and re-engage customers
   Conversational Marketing
   Convert more website visitors into customers
   
   Industries
   E-commerce
   Financial Services
   Education
   Healthcare
   
   Company Size
   Enterprise
   Small Business
   Early Stage
   
   What Is Intercom?
   Get an overview of the Intercom platform and how it works.
   Learn more
 * Features
   The Intercom Platform
   Business Messenger
   Support and engage customers with chat, messages, and more
   Management Tools
   Efficiently manage all your customer interactions in one place
   
   Customer Data Platform
   Leverage your customer data to personalize every interaction
   Apps & Integrations
   Integrate and extend Intercom with 300+ apps
   
   Top Features
   Live Chat
   Support Bots
   Shared Inbox
   Product Tours
   Campaign Builder
   
   Watch a Demo
   Learn how to use Intercom for support, marketing, and customer engagement.
   Watch a demo
 * Resources
   Product Help
   Help Center
   Learn how to install, set up, and use Intercom
   Developer Hub
   Learn how to integrate or build on top of Intercom
   Community Forum
   Learn, share, and connect with other Intercom users
   
   Learn & Connect
   Blog & Podcasts
   Stories about support, marketing, product, and more
   Books & Webinars
   Discover books, guides, and webinars full of insights
   Academy
   Master Intercom with deep-dive courses from Intercom experts
   
   Customer Stories
   Discover how businesses like you use Intercom to support and engage
   customers.
   Read stories
 * Pricing


Your work email

Get started
Sign in
5 WAYS AUTOMATION TRANSFORMS YOUR SUPPORT EXPERIENCE

Are you losing time answering the same questions over and over (and over)? In
this guide, see how automation can win that time back.

Download now



NEARLY 40% OF TEAMS SAY REPETITIVE TASKS GET IN THE WAY OF GREAT CUSTOMER
SUPPORT.* THIS GUIDE SHOWS HOW AUTOMATION MAKES YOUR TEAM MORE EFFICIENT AND
SHORTENS SUPPORT QUEUES—ALL WITHOUT LOSING YOUR PERSONAL TOUCH.


YOU’LL DISCOVER:

 * Why teams using automation are 4x more likely to see CSAT scores improve

 * How to make automated support deeply personal

 * Which strategies cut costs while helping more customers

STATISTICS SOURCE: INTERCOM COMMISSIONED AN INDEPENDENT MARKET RESEARCH FIRM TO
SURVEY A RANDOM SAMPLE OF 404 SUPPORT MANAGERS AND LEADERS. THE STUDY’S MARGIN
OF ERROR IS +/-4.87% AT THE 95% CONFIDENCE LEVEL.




RELATED RESOURCES

Explore more
Guide
The Ultimate Modern Support Tech Stack
Is your tech stack ready for the future of support? In this guide, see how to
connect the tools that’ll keep your team efficient and your customers happy for
years to come.
Read guides
Article
Automated customer service that feels personal
Automated customer service lets you help more customers at scale without
drastically growing headcount.
Read article
Guide
Drive Conversational Experiences For A Future-Ready Customer Support Strategy
Forrester studied how customer support has changed. See why conversational
support is now the expectation.
Read guides


SITEMAP

 * Pricing

 * Use Cases
   
   * Conversational Support
   * Conversational Engagement
   * Conversational Marketing

 * Company Size
   
   * Mid-Market / Enterprise
   * Small Business
   * Early Stage

 * Industries
   
   * Financial Services
   * E-commerce
   * Education
   * Healthcare

 * Features
   
   * Business Messenger
   * Customizable bots
   * Automated answers
   * Product Tours
   * Outbound Messages
   * Inbox
   * Help Center Articles
   * Account Based Marketing
   * Management Tools
   * Apps + Integrations
   * Customer data
   * Live Chat
   * Mobile Apps
   * Mobile Carousels
   * Series
   * Transactional Messaging

 * Resources
   
   * Blog
   * Watch a Demo
   * Academy
   * Webinars
   * What's New
   * Product Changes
   * App Store
   * Docs
   * Developers
   * Status
   * Security
   * Books and Guides
   * Support ROI Calculator

 * Company
   
   * About
   * Customers
   * Community Forum
   * Careers
   * Press Resources
   * App Partner Program
   * Service Partner Program
   * Contact Us
   * Terms
   * Privacy

From the blog

 * This time, it’s personal: Redefining automated support in the modern age
 * 4 ways to accelerate sales using the Intercom integration with HubSpot
 * Intercom on Product: Speeding back up when momentum drops
 * Defining customer support in 2022: why it’s key to your long-term success

Read more


🌎 CHOOSE YOUR LANGUAGE

 * English (United States)
 * German
 * Spanish
 * French
 * Portuguese (Brazil)

 * Terms
 * Privacy
 * Status
 * Security

Get your copy

Enter your information below to read the content

First Name:
Last Name:
Email Address:
Company:
Job Title:

Stay up to date with Intercom
































Download now



FRESH COOKIE UPDATE

We use cookies to make our site work and also for analytics and advertising
purposes. You can enable or disable optional cookies as desired. See our Cookie
Policy for more details.

Manage your cookiesAccept all cookies