URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission: On August 24 via api from CH — Scanned from DE

Summary

This website contacted 29 IPs in 6 countries across 23 domains to perform 109 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 391429.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:cb0... 60068 (CDN77 ^_^)
2 13.32.121.53 16509 (AMAZON-02)
2 54.155.113.234 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:215... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
4 2001:4860:480... 15169 (GOOGLE)
1 172.217.16.194 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.75 16509 (AMAZON-02)
6 35.83.111.196 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
2 2606:4700::68... 13335 (CLOUDFLAR...)
12 51.158.69.191 12876 (Online SAS)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2 18.233.24.211 14618 (AMAZON-AES)
1 1 3.64.108.197 16509 (AMAZON-02)
1 1 18.195.201.66 16509 (AMAZON-02)
1 34.98.64.218 15169 (GOOGLE)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 2620:1ec:27::... 8075 (MICROSOFT...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
3 20.120.65.166 8075 (MICROSOFT...)
1 2 20.234.93.27 8075 (MICROSOFT...)
109 29
Apex Domain
Subdomains
Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 391429
hd.egain.com — Cisco Umbrella Rank: 827657
ebrain.egain.com
848 KB
12 saleshub.ai
track.saleshub.ai — Cisco Umbrella Rank: 897236
33 KB
7 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 512
l.clarity.ms — Cisco Umbrella Rank: 5215
c.clarity.ms — Cisco Umbrella Rank: 954
26 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 78
375 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 45
region1.google-analytics.com — Cisco Umbrella Rank: 3094
20 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 370
www.linkedin.com — Cisco Umbrella Rank: 530
px4.ads.linkedin.com — Cisco Umbrella Rank: 5716
4 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 346
c.bing.com — Cisco Umbrella Rank: 204
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 54
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 6076
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 9
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 52
stats.g.doubleclick.net — Cisco Umbrella Rank: 108
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 19147
key-cdn.printfriendly.com — Cisco Umbrella Rank: 19687
16 KB
2 agkn.com
aa.agkn.com — Cisco Umbrella Rank: 461
d.agkn.com — Cisco Umbrella Rank: 588
1 KB
2 clickagy.com
aorta.clickagy.com — Cisco Umbrella Rank: 1572
1 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7994
prism.app-us1.com — Cisco Umbrella Rank: 8045
6 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 14058
tr.lfeeder.com — Cisco Umbrella Rank: 13030
11 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 22725
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7717
362 B
1 openx.net
us-u.openx.net — Cisco Umbrella Rank: 399
304 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 717
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 130
16 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 5057
2 KB
109 23
Domain Requested by
37 www.egain.com www.egain.com
12 track.saleshub.ai www.egain.com
track.saleshub.ai
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 l.clarity.ms www.clarity.ms
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 www.clarity.ms bat.bing.com
www.clarity.ms
2 px.ads.linkedin.com 2 redirects
2 aorta.clickagy.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 fonts.gstatic.com fonts.googleapis.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 us-u.openx.net www.egain.com
1 d.agkn.com 1 redirects
1 aa.agkn.com 1 redirects
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 www.googleadservices.com www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
109 36
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-06-19 -
2022-09-17
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2021-10-06 -
2022-11-04
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01
2022-06-10 -
2022-12-10
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
*.gstatic.com
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
www.googleadservices.com
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-06-18 -
2022-09-16
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
track.saleshub.ai
R3
2022-08-05 -
2022-11-03
3 months crt.sh
www.google.com
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
www.google.de
GTS CA 1C3
2022-08-01 -
2022-10-24
3 months crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1
2022-02-27 -
2023-02-27
a year crt.sh
a.clarity.ms
Microsoft Azure TLS Issuing CA 02
2022-06-07 -
2023-06-02
a year crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Frame ID: 07301D8EA7C8AB47857088AB67D188F4
Requests: 97 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 6B6B520B8E607F76E52F2BF04C70AB15
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 47420DD94FA5AFB971B65C7F63768F7C
Requests: 1 HTTP requests in this frame

Frame: https://track.saleshub.ai/assets/iframe?url=https://track.saleshub.ai?r=0.9830310028157581&s=null&t=3f0164ac-efb9-4419-a163-ba4756f87aed&page_url=https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Frame ID: 9A4DF187F29AA89844C459CEAB3F96B8
Requests: 5 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 996598A6E890CCEE003708AF39D80E51
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 92E994E22DDBEC745A151CC1D2CD77BA
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Page not found - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • https?://[^/]*\.openx\.net

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

109
Requests

97 %
HTTPS

58 %
IPv6

23
Domains

36
Subdomains

29
IPs

6
Countries

1457 kB
Transfer

3496 kB
Size

41
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 82
  • https://aorta.clickagy.com/pixel.gif?ch=278&cm=5c37173030913715637a76d58d5a3793c92d2f088d84bad20f216abac858637e HTTP 302
  • https://aa.agkn.com/adscores/g.pixel?sid=9212289188&_puid=c:f264481ca32f94d198be368360c22d27&_redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D HTTP 302
  • https://d.agkn.com/pixel/10751/?che=1661316502270&ip=217.138.194.163&l1=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D217303104253000284507 HTTP 302
  • https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=128&cm=217303104253000284507 HTTP 302
  • https://us-u.openx.net/w/1.0/cm?id=af408286-42f3-4d1c-bb48-10bd86dbcd66&r=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fch%3D4%26cm%3D%7BOPENX_ID%7D%26redir%3Dhttps%253A%252F%252Fus-u.openx.net%252Fw%252F1.0%252Fsd%253Fid%253D537073026%2526val%253D%257Bvisitor_id%257D
Request Chain 83
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1661316501685%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai10-eu%2526uid%253D8c84f182-cf66-e711-8122-e0071b6aa211%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&liSync=true&e_ipv6=AQJemud4VCQVSAAAAYLOLhL-TTgeyUn4YvRcNy1Ol_DBMbfg0zIxj6kMllsZpDynV-tTTDThpn5-RbXlJTqCCdmQ7UnUsQ
Request Chain 99
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=33C8313D0A7E498D93D15E2027042C07&RedC=c.clarity.ms&MXFR=2DD250AE3D5166DD2E9A42A43951689A HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=33C8313D0A7E498D93D15E2027042C07&MUID=0B75F3294FEB6A1114E1E1234E806B9C

109 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/
179 KB
180 KB
Document
General
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9df417bb3faa571fea0b48f5b2fb3755381f9f6c0f901c2320dab0dcd1259752
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, must-revalidate, max-age=0
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Wed, 24 Aug 2022 04:48:19 GMT
Expires
Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
17 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
1 KB
869 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 03:55:24 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Wed, 24 Aug 2022 04:48:20 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 24 Aug 2022 04:48:20 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
27 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
31bdbef6aad5cf3073c18ee616a979648271db88cddb04616a2a5d097ddd588f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Jul 2022 01:12:30 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6c5f-5e3e1d42fc688-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4447
js
www.googletagmanager.com/gtag/
202 KB
72 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
51488f5f8e90ea5f7fb80e93785dd5563a50f71ed03fe5733c3fceaab66100bd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
73314
x-xss-protection
0
expires
Wed, 24 Aug 2022 04:48:21 GMT
js
www.googletagmanager.com/gtag/
109 KB
42 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
8585810c8d5b7abc21cf4b2dcf0b492623eebce7a20120aaa8cefde65a95636e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
43043
x-xss-protection
0
expires
Wed, 24 Aug 2022 04:48:21 GMT
js
www.googletagmanager.com/gtag/
114 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
9c755fd8dbdb31ff24508978e80c694b9ef526028faf2e92a571e415279f3e34
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
45738
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 03:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 24 Aug 2022 04:48:21 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
974 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:cb00::2 , United Kingdom, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

x-77-pop
viennaAT
date
Wed, 24 Aug 2022 04:48:21 GMT
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
age
370
x-guploader-uploadid
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x-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
2211
content-length
305
x-77-nzt
Abm0DAacCvT/owgAAA
x-accel-expires
@1661317890
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
x-77-nzt-ray
1TBTf7bna3M
x-77-cache
HIT
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
x-goog-generation
1500459797478542
access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
content-type
image/png
expires
Wed, 04 May 2022 08:01:00 GMT
eGain-logo-300.png
www.egain.com/egain-media/2022/02/
9 KB
9 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/eGain-logo-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7c1f72add7f3c5bd9ac3c26f17cd9c3c7b03764ae790baf9c8939a339ac61720
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
X-Content-Type-Options
nosniff
Last-Modified
Mon, 07 Feb 2022 18:10:37 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2453-5d77184806904"
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
9299
404.png
hd.egain.com/images/
25 KB
26 KB
Image
General
Full URL
https://hd.egain.com/images/404.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2d5493460507f288efbbca0859f9782cacf38334103698debd5267a480dd2656

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 16 Aug 2019 20:55:02 GMT
Date
Wed, 24 Aug 2022 04:48:22 GMT
Via
1.1 5fa65194b963365c20fbd28444032cfc.cloudfront.net (CloudFront)
Last-Modified
Fri, 16 Aug 2019 20:55:22 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
ETag
"d658b3471983db11613f94f0e7a9dc6d"
X-Cache
RefreshHit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
26062
X-Amz-Cf-Id
KhCiLis-NgKuKQn3nh54qN-eD6jb9zwTgA-KfWMPjYHMdFZ4D7WpzA==
printfriendly.js
cdn.printfriendly.com/
52 KB
14 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:cb00::2 , United Kingdom, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
01f6424e23981bff107cf5402190ab157fbf722991ab534e50b5632f1c50b74b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

x-77-pop
viennaAT
date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
age
209
x-guploader-uploadid
ADPycdsgZ4j69UtOjBa5tC1O0Crr7TWr7_Qag_GgL9euP9HQQRkWbJTjX8YBRL41cSnu018o4JXVOlkWH6AMts_70zwIew
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-cache
HIT
x-age
136
x-77-nzt
Abm0DAbgZtz/iAAAAA
x-accel-expires
@1661316665
last-modified
Tue, 23 Aug 2022 16:34:29 GMT
server
CDN77-Turbo
x-77-nzt-ray
JtdESerJ/Q4
vary
Accept-Encoding
x-goog-hash
crc32c=cH/oNg==, md5=vg76OuHzfCGsWaFO5HrzzA==
x-goog-generation
1661272469518795
access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
14370
content-type
application/javascript
expires
Tue, 23 Aug 2022 21:42:41 GMT
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 04:48:20 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Wed, 24 Aug 2022 04:48:20 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 24 Aug 2022 04:48:20 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 04:21:04 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Wed, 24 Aug 2022 04:48:20 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 24 Aug 2022 04:48:20 GMT
css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 04:15:52 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Wed, 24 Aug 2022 04:48:20 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 24 Aug 2022 04:48:20 GMT
gtm.js
www.googletagmanager.com/
165 KB
54 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a9973f65ec165f2ba18907634a44675d47917694bcd4fa0c4f16523b64a411d8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
54759
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 03:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 24 Aug 2022 04:48:21 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Date
Wed, 24 Aug 2022 04:48:22 GMT
Via
1.1 06a27d66e25d02ebcfb014b9d194016a.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
RefreshHit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
tsoPyOMnOzYoNHx2msJ-PlIQHGL9kPUvHVtt3f28na8WsjfyQWpq-Q==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 6B6B
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.155.113.234 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-155-113-234.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Thu, 25 Aug 2022 04:48:21 GMT
gtm.js
www.googletagmanager.com/
130 KB
46 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
23831029edb0a3b3794ec6df316ae84bf92aadd72a110f4cf8fc2a69a1429e7d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
47201
x-xss-protection
0
last-modified
Wed, 24 Aug 2022 03:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 24 Aug 2022 04:48:21 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
85a590c1e445104745d69d1288916a953ca6021866abcace488028e75fcc8a8a
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
73f974862ab9cc36-ZRH
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
via
1.1 google
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
30153b15b4cb898c421e657f6de21dc27435cb990e7888367bdee12e06398da7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
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Response headers

strict-transport-security
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content-encoding
gzip
last-modified
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accept-ch
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content-type
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accept-ranges
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Request headers

accept-language
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User-Agent
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Response headers

x-amz-version-id
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content-encoding
gzip
last-modified
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server
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x-amz-cf-pop
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etag
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vary
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x-cache
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content-type
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cache-control
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x-amz-cf-id
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
Mon, 22 Aug 2022 18:50:24 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
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cross-origin-opener-policy
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report-to
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
22839
content-security-policy-report-only
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cross-origin-resource-policy
cross-origin
alt-svc
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server
sffe
cross-origin-opener-policy
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report-to
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content-type
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access-control-allow-origin
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cache-control
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75 KB
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Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
X-Content-Type-Options
nosniff
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Server
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Strict-Transport-Security
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29 KB
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Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
X-Content-Type-Options
nosniff
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Server
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Strict-Transport-Security
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202 KB
72 KB
Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
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cross-origin-resource-policy
cross-origin
strict-transport-security
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alt-svc
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content-length
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x-xss-protection
0
expires
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analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
6144
date
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vary
Accept-Encoding
content-type
text/javascript
cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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js
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114 KB
45 KB
Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
45749
x-xss-protection
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last-modified
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server
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strict-transport-security
max-age=31536000; includeSubDomains
content-type
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access-control-allow-origin
*
cache-control
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access-control-allow-credentials
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access-control-allow-headers
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expires
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41 KB
16 KB
Script
General
Full URL
https://www.googleadservices.com/pagead/conversion_async.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
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cross-origin-resource-policy
cross-origin
content-disposition
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alt-svc
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content-length
15682
x-xss-protection
0
server
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etag
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vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
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timing-allow-origin
*
expires
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collect
region1.google-analytics.com/g/
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337 B
Ping
General
Full URL
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Requested by
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URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:21 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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a
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160 B
541 B
Script
General
Full URL
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Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

x-77-pop
frankfurtDE
date
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via
1.1 google
x-77-nzt-ray
tsFypbjQ+r8
x-77-cache
HIT
x-cache
HIT
x-age
1187
content-encoding
br
alt-svc
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x-request-id
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x-77-nzt
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x-runtime
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server
CDN77-Turbo
etag
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vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
x-accel-expires
@1661318914
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=562242041&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=989439734&gjid=1826563948&cid=894603769.1661316501&tid=UA-15835029-4&_gid=1860862544.1661316501&_r=1&gtm=2ou8m0&z=1607616589
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:36::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=562242041&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=1651135911&gjid=1640381247&cid=894603769.1661316501&tid=UA-15835029-4&_gid=1860862544.1661316501&_r=1&gtm=2wg8m0NC9SGDL&cd17=8c84f182-cf66-e711-8122-e0071b6aa211&z=248872143
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:36::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144.js
bat.bing.com/p/action/
1 KB
842 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
777c5569f5661147c2868fdfca63b10ff7c27d289c14b6d24aeecfa7b6e16214
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 2FD2473ED9414EA5886E071062A29900 Ref B: FRAEDGE1515 Ref C: 2022-08-24T04:48:21Z
date
Wed, 24 Aug 2022 04:48:21 GMT
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
private,max-age=60
content-length
667
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1661316501556&cv=9&fst=1661316501556&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa8m0&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Page%20not%20found%20-%20eGain&auid=78139992.1661316501&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1159
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=894603769.1661316501&jid=989439734&gjid=1826563948&_gid=1860862544.1661316501&_u=YADAAUAAAAAAAC~&z=771293687
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Wed, 24 Aug 2022 04:48:21 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=894603769.1661316501&jid=1651135911&gjid=1640381247&_gid=1860862544.1661316501&_u=YADAAUABAAAAAC~&z=1398096033
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Wed, 24 Aug 2022 04:48:21 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
292 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=eyJnYVRyYWNraW5nSWRzIjpbIlVBLTE1ODM1MDI5LTQiXSwiZ2FNZWFzdXJlbWVudElkcyI6WyJHLVAwV1daNFdMOUciLCJVQS0xNTgzNTAyOS00IiwiQVctOTQ2NjI5NjAzIl0sImdhQ2xpZW50SWRzIjpbIjg5NDYwMzc2OS4xNjYxMzE2NTAxIl0sImNvbnRleHQiOnsibGlicmFyeSI6eyJuYW1lIjoibGZ0cmFja2VyIiwidmVyc2lvbiI6IjIuNTIuMCJ9LCJwYWdlVXJsIjoiaHR0cHM6Ly93d3cuZWdhaW4uY29tL3Jlc291cmNlcy92YWx1ZS1vZi1rbm93bGVkZ2UtbWFuYWdlbWVudC1mb3ItY3VzdG9tZXItc2VydmljZS1hbmQtc3VwcG9ydC8/dXRtX3NvdXJjZT0xb24xJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPWttYWkxMC1ldSZ1aWQ9OGM4NGYxODItY2Y2Ni1lNzExLTgxMjItZTAwNzFiNmFhMjExIiwicGFnZVRpdGxlIjoiUGFnZSBub3QgZm91bmQgLSBlR2FpbiIsInJlZmVycmVyIjoiIn0sImV2ZW50IjoidHJhY2tpbmctZXZlbnQiLCJjbGllbnRFdmVudElkIjoiOGQ3NzRkNzZlNWNiNDRkYSIsInNjcmlwdElkIjoieXdWa080WE1kbE9hWjZCaiIsImNvb2tpZXNFbmFibGVkIjp0cnVlLCJjb25zZW50TGV2ZWwiOiJub25lIiwiYW5vbnltaXplSXAiOmZhbHNlLCJsZkNsaWVudElkIjoiTEYxLjEuZGM1MzgzOGE0NTRlYjEyNS4xNjYxMzE2NTAxNTgxIiwiZm9yZWlnbkNvb2tpZXMiOltdLCJwcm9wZXJ0aWVzIjp7fSwiYXV0b1RyYWNraW5nRW5hYmxlZCI6dHJ1ZSwiYXV0b1RyYWNraW5nTW9kZSI6Im9uX3NjcmlwdF9sb2FkIn0=
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.75 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-122-75.fra60.r.cloudfront.net
Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
via
1.1 90bb130ecccb71953b38a1c0e3b5721a.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA60-P2
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
8TW2OcaaZlKQXzu-a6xNq1U0z923Uo-YoMKCphocgY4BDMBERXsxjg==
egain-chat.js
ebrain.egain.com/system/templates/chat/
4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.83.111.196 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-83-111-196.us-west-2.compute.amazonaws.com
Software
Server /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:22 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
Server
x-amzn-requestid
66400ad6-2848-40b3-9ebc-884e024782a6
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
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x-amzn-trace-id
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-amz-apigw-id
XWgPfHpJPHcFWUg=
content-length
1369
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/
24 KB
24 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.83.111.196 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-83-111-196.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

pragma
cache
date
Wed, 24 Aug 2022 04:48:22 GMT
x-content-type-options
nosniff
accept-encoding
compress,gzip
last-modified
Wed, 04 May 2022 08:12:04 GMT
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=86400
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ranges
bytes
content-length
24362
x-ua-compatible
IE=EmulateIE9
Offers.egain
ebrain.egain.com/system/
294 B
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&egofferpagetitle=Page%20not%20found%20-%20eGain&egofferpatternchecksum=
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.83.111.196 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-83-111-196.us-west-2.compute.amazonaws.com
Software
Server /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:22 GMT
x-content-type-options
nosniff
x-amzn-remapped-content-length
294
x-amzn-requestid
52d03426-e73d-41aa-9b59-8d5b32f3820f
x-amz-apigw-id
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content-length
294
x-ua-compatible
IE=EmulateIE9
pragma
no-cache
server
Server
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
text/javascript; charset=UTF-8
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Response headers

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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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pragma
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
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p3p
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
cm
us-u.openx.net/w/1.0/
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43 B
304 B
Image
General
Full URL
https://us-u.openx.net/w/1.0/cm?id=af408286-42f3-4d1c-bb48-10bd86dbcd66&r=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fch%3D4%26cm%3D%7BOPENX_ID%7D%26redir%3Dhttps%253A%252F%252Fus-u.openx.net%252Fw%252F1.0%252Fsd%253Fid%253D537073026%2526val%253D%257Bvisitor_id%257D
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Server
34.98.64.218 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
218.64.98.34.bc.googleusercontent.com
Software
OXGW/0.0.0 /
Resource Hash
4e0705327480ad2323cb03d9c450ffcae4a98bf3a5382fa0c7882145ed620e49

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:22 GMT
content-encoding
gzip
server
OXGW/0.0.0
vary
Accept, Accept-Encoding
p3p
CP="CUR ADM OUR NOR STA NID"
via
1.1 google
cache-control
private, max-age=0, no-cache
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56
expires
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Redirect headers

date
Wed, 24 Aug 2022 04:48:22 GMT
server
Aorta/20220823.10fb48f9
location
https://us-u.openx.net/w/1.0/cm?id=af408286-42f3-4d1c-bb48-10bd86dbcd66&r=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fch%3D4%26cm%3D%7BOPENX_ID%7D%26redir%3Dhttps%253A%252F%252Fus-u.openx.net%252Fw%252F1.0%252Fsd%253Fid%253D537073026%2526val%253D%257Bvisitor_id%257D
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
15d24682ed30
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
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0
264 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&liSync=true&e_ipv6=AQJemud4VCQVSAAAAYLOLhL-TTgeyUn4YvRcNy1Ol_DBMbfg0zIxj6kMllsZpDynV-tTTDThpn5-RbXlJTqCCdmQ7UnUsQ
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:22 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 380634075E0848D99671585D42D6A70F Ref B: FRAEDGE1407 Ref C: 2022-08-24T04:48:22Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
AAXm9WP9/Q2kVbmD6ObaEw==
x-li-fabric
prod-lor1

Redirect headers

date
Wed, 24 Aug 2022 04:48:21 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 068E845CF2A0456A8AF7D9C5E57E2836 Ref B: FRAEDGE1520 Ref C: 2022-08-24T04:48:22Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lor1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1661316501685&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&liSync=true&e_ipv6=AQJemud4VCQVSAAAAYLOLhL-TTgeyUn4YvRcNy1Ol_DBMbfg0zIxj6kMllsZpDynV-tTTDThpn5-RbXlJTqCCdmQ7UnUsQ
x-li-proto
http/2
content-length
0
x-li-uuid
AAXm9WP6DEcsIT5D8Pg91Q==
/
prism.app-us1.com/
246 B
392 B
Script
General
Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.4.30
Resource Hash
e8e67144d286640644299f40b0df9a3d3c0176c8e5b46164182ac75bccfd2102

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.30
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
content-type
application/javascript
cache-control
no-cache, private
x-envoy-upstream-service-time
46
cf-ray
73f974881a3b021d-ZRH
56380144
www.clarity.ms/tag/uet/
2 KB
2 KB
Script
General
Full URL
https://www.clarity.ms/tag/uet/56380144
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:27::cafe:1835 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/ ASP.NET
Resource Hash
2b82bee3bc04d7188e45d47806adf3ab091394873df7abb7fe4873ceb98b3d91

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:21 GMT
x-powered-by
ASP.NET
x-azure-ref
0lq0FYwAAAAAkWHeRzshmTY3rwR1tFrn9V0FXMDFFREdFMDUwOAA2Y2ZiZWVlMC01MDI3LTQ4NGItODk2Ny00YTI5YWY3N2YxZTE=
x-cache
CONFIG_NOCACHE
content-type
application/x-javascript
expires
-1
cache-control
no-cache, no-store
request-context
appId=cid-v1:bdfb7149-d2ee-45f0-9a22-f0b1c5035608
token-check
track.saleshub.ai/api/
20 B
666 B
XHR
General
Full URL
https://track.saleshub.ai/api/token-check?token=3f0164ac-efb9-4419-a163-ba4756f87aed&s=null
Requested by
Host: track.saleshub.ai
URL: https://track.saleshub.ai/assets/for-cache.min.js?authorization=3f0164ac-efb9-4419-a163-ba4756f87aed
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash
912d0c07da7bdb22cdae025b96da26d01523aaab7362edb28544e3949deb369d

Request headers

Accept
application/json
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
application/json

Response headers

Date
Wed, 24 Aug 2022 04:48:21 GMT
Server
nginx/1.14.0 (Ubuntu)
X-RateLimit-Remaining
599
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Content-Type
application/json
Access-Control-Allow-Origin
https://www.egain.com
Access-Control-Expose-Headers
Authorization
Cache-Control
no-cache, private
Transfer-Encoding
chunked
X-RateLimit-Limit
600
Connection
keep-alive
Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
get_domain_by_ip
track.saleshub.ai/api/
62 B
708 B
XHR
General
Full URL
https://track.saleshub.ai/api/get_domain_by_ip?token=j20vIMKGaM6hUjItTW1aCQK9azpsjYSBrfsa0L7RfmPBmqYd7lRtdHBb8qh5MCR0
Requested by
Host: track.saleshub.ai
URL: https://track.saleshub.ai/assets/for-cache.min.js?authorization=3f0164ac-efb9-4419-a163-ba4756f87aed
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash
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Request headers

Accept
application/json
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
application/json

Response headers

Date
Wed, 24 Aug 2022 04:48:22 GMT
Server
nginx/1.14.0 (Ubuntu)
X-RateLimit-Remaining
598
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Content-Type
application/json
Access-Control-Allow-Origin
https://www.egain.com
Access-Control-Expose-Headers
Authorization
Cache-Control
no-cache, private
Transfer-Encoding
chunked
X-RateLimit-Limit
600
Connection
keep-alive
Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
token-check
track.saleshub.ai/api/ Frame
0
0
Preflight
General
Full URL
https://track.saleshub.ai/api/token-check?token=3f0164ac-efb9-4419-a163-ba4756f87aed&s=null
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Access-Control-Allow-Origin
https://www.egain.com
Access-Control-Max-Age
1728000
Connection
keep-alive
Content-Length
0
Content-Type
text/plain charset=UTF-8
Date
Wed, 24 Aug 2022 04:48:21 GMT
Server
nginx/1.14.0 (Ubuntu)
get_domain_by_ip
track.saleshub.ai/api/ Frame
0
0
Preflight
General
Full URL
https://track.saleshub.ai/api/get_domain_by_ip?token=j20vIMKGaM6hUjItTW1aCQK9azpsjYSBrfsa0L7RfmPBmqYd7lRtdHBb8qh5MCR0
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Access-Control-Allow-Origin
https://www.egain.com
Access-Control-Max-Age
1728000
Connection
keep-alive
Content-Length
0
Content-Type
text/plain charset=UTF-8
Date
Wed, 24 Aug 2022 04:48:21 GMT
Server
nginx/1.14.0 (Ubuntu)
iframe
track.saleshub.ai/assets/ Frame 9A4D
4 KB
2 KB
Document
General
Full URL
https://track.saleshub.ai/assets/iframe?url=https://track.saleshub.ai?r=0.9830310028157581&s=null&t=3f0164ac-efb9-4419-a163-ba4756f87aed&page_url=https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Requested by
Host: track.saleshub.ai
URL: https://track.saleshub.ai/assets/for-cache.min.js?authorization=3f0164ac-efb9-4419-a163-ba4756f87aed
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash
c0ada87f9677e30d61798e2f856189f5bed4def0785c6e00ec94f00128bf1a7e

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Access-Control-Expose-Headers
Authorization
Cache-Control
no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=UTF-8
Date
Wed, 24 Aug 2022 04:48:22 GMT
Server
nginx/1.14.0 (Ubuntu)
Transfer-Encoding
chunked
t_prism_sitemessages.php
trackcmp.net/
0
362 B
Script
General
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=3413695e-2dd2-4a46-bca3-0d8c7a296437&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.1.33
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Wed, 24 Aug 2022 04:48:22 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
73f97489eff001eb-ZRH
content-length
0
fp.js
track.saleshub.ai/assets/ Frame 9A4D
65 KB
21 KB
Script
General
Full URL
https://track.saleshub.ai/assets/fp.js?s=null&authorization=3f0164ac-efb9-4419-a163-ba4756f87aed
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General
Full URL
https://track.saleshub.ai/api/acquire/track?account_id=3f0164ac-efb9-4419-a163-ba4756f87aed&action=ping&referrer=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&session_id=u57msa2cg5dpm0io&so=null&pathname=%2Fassets%2Fiframe&isoDate=2022-08-24T04%3A48%3A24.392Z&tracking_id=2b35b760cab1ddd16230ca5ff6ac6664&visitorID=2b35b760cab1ddd16230ca5ff6ac6664&time=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
51.158.69.191 Paris, France, ASN12876 (Online SAS, FR),
Reverse DNS
191-69-158-51.instances.scw.cloud
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash
ee202447436f0474aa11f8fb3fbce3432fc6936f4bd2302514908ad6aab63513

Request headers

Accept
application/json
Referer
https://track.saleshub.ai/assets/iframe?url=https://track.saleshub.ai?r=0.9830310028157581&s=null&t=3f0164ac-efb9-4419-a163-ba4756f87aed&page_url=https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
application/json

Response headers

Date
Wed, 24 Aug 2022 04:48:24 GMT
Server
nginx/1.14.0 (Ubuntu)
X-RateLimit-Remaining
595
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Content-Type
application/json
Access-Control-Expose-Headers
Authorization
Cache-Control
no-cache, private
Transfer-Encoding
chunked
X-RateLimit-Limit
600
Connection
keep-alive
Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,api-client,api-client-version
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=562242041&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=894603769.1661316501&tid=UA-15835029-4&_gid=1860862544.1661316501&gtm=2wg8m0NC9SGDL&z=1818600740
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:36::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 23 Aug 2022 20:25:09 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
30195
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe8m0&_p=562242041&cid=894603769.1661316501&ul=en-us&sr=1600x1200&_z=ccd.v9B&sid=1661316501&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-eu%26uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Wed, 24 Aug 2022 04:48:26 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
l.clarity.ms/
0
48 B
XHR
General
Full URL
https://l.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus-e/s/0.6.39/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Wed, 24 Aug 2022 04:48:25 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:e55edbbe-e22b-46b4-8313-9ee2a4e71d12

Verdicts & Comments Add Verdict or Comment

181 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x undefined| split_str string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| gaplugins object| gaData function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu function| UET function| UET_init function| UET_push object| ueto_9005e682ff function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| __gaConnectorEventsEmitted object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| ziws function| lintrk boolean| _already_called_lintrk string| prismGlobalObjectAlias object| visitorGlobalObject function| salesToolsObserverCached object| scripts function| clarity object| eGain

41 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0afbn6464ri2kz3r6fcb6bbct723585.node0
.egain.com/ Name: _gcl_au
Value: 1.1.78139992.1661316501
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1661316501.1.1.1661316501.0.0.0
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai10-eu
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.894603769.1661316501
.egain.com/ Name: _gid
Value: GA1.2.1860862544.1661316501
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.bing.com/ Name: MUID
Value: 0B75F3294FEB6A1114E1E1234E806B9C
.egain.com/ Name: _lfa
Value: LF1.1.dc53838a454eb125.1661316501581
.egain.com/ Name: _uetsid
Value: fae1ed00236711edb67d7b51211b8555
.egain.com/ Name: _uetvid
Value: fae20b70236711eda5fc4d7014a018c0
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.ws.zoominfo.com/ Name: visitorId
Value: 5c37173030913715637a76d58d5a3793c92d2f088d84bad20f216abac858637e
.zoominfo.com/ Name: __cf_bm
Value: ndNI4nNilGtzRnQXIflHTd4KL8uBj_mlWEMGkTf.zy0-1661316501-0-Ac6GIJpI9/gK4ThIWYJk6jzFvuQYZj/fpt8oVRTcbir/5b+fUODH4kgQwNmz0enfb2BW8exMKS0XZVU7ZT9ogT8=
www.egain.com/ Name: EG-U-ID
Value: D33f7c5893-2e7d-4865-aecb-2e6f4cd991ef
www.egain.com/ Name: EG-S-ID
Value: E3785ae028-2f39-437c-a0c6-81d5b2d5d781
prism.app-us1.com/ Name: prism_68298682
Value: 3413695e-2dd2-4a46-bca3-0d8c7a296437
.egain.com/ Name: prism_68298682
Value: 3413695e-2dd2-4a46-bca3-0d8c7a296437
.linkedin.com/ Name: UserMatchHistory
Value: AQLjv0U4bV2JswAAAYLOLhF-4NFKXA-gtMXWBHQ5S6sqQO9G7-iqqX35x7P6oQWDSBRIHDXd7DA7Kw
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQIDfON04_2u7wAAAYLOLhF-55-Gp5MjHe6sFbI01IzChIR5rM307Rfv_PxjjFeLg2RTD95ZLdNIxkHoo0v3FQ
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&25357bb1-dccc-40b3-80aa-f3169b706e9e"
.linkedin.com/ Name: lidc
Value: "b=OGST09:s=O:r=O:a=O:p=O:g=2327:u=1:x=1:i=1661316501:t=1661402901:v=2:sig=AQFNBLll2VF9TbtIttrU1SgMekUnCUp_"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&202208240448222dbfd7d7-e0b4-484c-8dcb-7c1467099410AQFhQIdjJlqBSFyGpuoiwpJ4SyelW0zj"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NjEzMTY1MDI7MjswMjHpc8s4LOvYRWw2fr+zB0ZtaM9hXB09dqhlmP61wIjRoQ==
www.clarity.ms/ Name: CLID
Value: 88d14a390015444b9988cae867dac6d9.20220824.20230824
.agkn.com/ Name: ab
Value: 0001%3AoZD2AGeNfjlYfRU%2FrmsSbYlpS3aHK1qK
.egain.com/ Name: _clck
Value: 1vjhyfx|1|f4a|0
.agkn.com/ Name: u
Value: C|0AAAAAAAAKphqFgAAAAAA
ebrain.egain.com/ Name: AWSALBTG
Value: AaSeOpQphPU7+ykI0JUVD0PuhWgr9Jbvi5SFpBoprSML7N0QmGF6McsdF31g7T8UAjy/f+wB6gX+J/Jz9iZaQ8NwIXteHDmsT/+iaJ4Y72FBmYWl8KPbFOcIr3zg8MaP5SOe6QV0yP5ZYlVb7yHlxnUm7StxIOyqzNbPAOvn4sIUt6lM5Kk=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: AaSeOpQphPU7+ykI0JUVD0PuhWgr9Jbvi5SFpBoprSML7N0QmGF6McsdF31g7T8UAjy/f+wB6gX+J/Jz9iZaQ8NwIXteHDmsT/+iaJ4Y72FBmYWl8KPbFOcIr3zg8MaP5SOe6QV0yP5ZYlVb7yHlxnUm7StxIOyqzNbPAOvn4sIUt6lM5Kk=
.c.bing.com/ Name: SRM_B
Value: 0B75F3294FEB6A1114E1E1234E806B9C
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 0B75F3294FEB6A1114E1E1234E806B9C
.c.clarity.ms/ Name: ANONCHK
Value: 0
ebrain.egain.com/ Name: AWSALB
Value: sJtpJFlK9P+MrKfEUKT/cZfRao1omgl+uOA4hdjFCMvfQCdRLLrIJypaR1iDyG9UjQIdfjHOOZJ2Ue5SU8EZgA0jcpmkTh/03UJjpL+mWRAjxNogNajGypR2DGkPGk7z9fFbeOR56jNnL8aDt+alXnxGryOBRWMPhF04+1D4JuZloMPqpdJV6XD+i71Vow==
ebrain.egain.com/ Name: AWSALBCORS
Value: sJtpJFlK9P+MrKfEUKT/cZfRao1omgl+uOA4hdjFCMvfQCdRLLrIJypaR1iDyG9UjQIdfjHOOZJ2Ue5SU8EZgA0jcpmkTh/03UJjpL+mWRAjxNogNajGypR2DGkPGk7z9fFbeOR56jNnL8aDt+alXnxGryOBRWMPhF04+1D4JuZloMPqpdJV6XD+i71Vow==
.egain.com/ Name: _clsk
Value: 2m2nnz|1661316502996|1|1|l.clarity.ms/collect

3 Console Messages

Source Level URL
Text
network error URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-eu&uid=8c84f182-cf66-e711-8122-e0071b6aa211
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aa.agkn.com
analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.agkn.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
l.clarity.ms
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
track.saleshub.ai
trackcmp.net
us-u.openx.net
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.53
13.82.107.234
172.217.16.194
18.195.201.66
18.233.24.211
18.66.122.75
20.120.65.166
20.234.93.27
2001:4860:4802:32::36
2001:4860:4802:36::178
2600:9000:2156:da00:1f:f723:6fc0:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:650c
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:27::cafe:1835
2620:1ec:c11::200
2a00:1450:4001:800::2002
2a00:1450:4001:806::2008
2a00:1450:4001:80e::2003
2a00:1450:4001:811::2004
2a00:1450:4001:813::200a
2a00:1450:4001:82a::2003
2a00:1450:400c:c00::9b
2a02:26f0:3500:16::215:149b
2a02:6ea0:c700::10
2a02:6ea0:cb00::2
3.64.108.197
34.98.64.218
35.83.111.196
51.158.69.191
54.155.113.234
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
01f6424e23981bff107cf5402190ab157fbf722991ab534e50b5632f1c50b74b
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
08785e0bae14a0d50e0fff03df159e6d0dee452cd0eae426c965e58cee17f449
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
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