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Work Email*Don't have a work email address? Contact sales@thankview.com
First name*
Last name*
PRIVACY POLICY
The following privacy policy (the “Privacy Policy”) outlines the types of
personal information that ThankView, LLC (“we,” “our,” or “us”) collects when
operating services through our website https://thankview.com and related mobile
application (collectively, the “Site” or “ThankView”).
HOW YOU ACCEPT THIS POLICY
When you visit or use ThankView, sign up for a ThankView account, or otherwise
provide us with any information about yourself or your entity, you agree to the
terms and conditions of this Privacy Policy on your own behalf, and if you sign
up on behalf of a third-party (such as your company, your employer, etc.), then
you also agree to the terms and conditions of this Privacy Policy on behalf of
that third-party.
WHAT INFORMATION DO WE COLLECT?
In order for you to use our Site and in order for us to provide the ThankView
services, we need to collect some information from you at various points along
the way. The information we collect from you falls into two categories:
personally identifiable information (i.e., data that could potentially identify
you as an individual) ("Personal Information") and non-personally identifiable
information (i.e., information that cannot be used to identify who you are)
("Non-Personal Information"). This Privacy Policy covers both Personal
Information and Non-Personal Information and will tell you how we might collect
and use each of these types of information.
We may collect a variety of Personal Information, including, but not limited to:
* Your first and last name and email address when you register for a ThankView
account or update your profile (either an individual account or business
account);
* Your email address if you sign up for our mailing list to receive news about
ThankView and special offers;
* Credit card information (although we use a third party payment processor, as
described below), billing address, and shipping address if you subscribe to
ThankView; and
* Other information requested from or by Third Party Services (defined below)
that you explicitly give us access to.
* First and last name, and email address for your contacts.
We may also collect a variety of Non-Personal Information, including, but not
limited to:
* De-identified information, including specific message information shared on
the platform, including, but not limited to: the date of your messages, how
the messages were shared, and the amount of messages you sent; and
* Various analytics data including, but not limited to: (i) the IP address of
the computer you use to access the Site; (ii) the type of browser software
you are using; (iii) the operating system you are using; (iv) the date and
time you access or use the Site; (v) the website address, if any, that linked
you to the Site; (vi) the website address, if any, you travel to after
leaving our website; and (vii) other non-personally identifiable traffic
data.
Your election to not provide any of the foregoing Personal Information and
Non-Personal Information may hinder your ability to use our Site or may make it
impossible for you to use our Site.
HOW WE COLLECT INFORMATION
When You Provide Us With Information to Make a Purchase
If you purchase Services (as defined in our Terms and Conditions) to send Video
Greeting Cards, we may request certain Personal Information in order to complete
your purchase. This may include, but is not limited to contact information such
as your name, email address, and physical address. We also collect information
about the recipients of your ThankViews, such as their names and email
addresses.
We, or companies that provide services on our behalf, may also collect certain
financial information from you, such as your payment method (this may include
valid credit card number, type, expiration date, or other financial information
needed to process payment). By making a purchase through ThankView, you give us
consent to use and share your financial information as necessary to process the
transaction.
Information We Automatically Collect
Like most websites, ThankView incorporates technology such as "pixel tags," "web
beacons," and "cookies." Pixel tags or web beacons are tracking devices on
websites or in emails that can monitor the behavior of the user visiting the
website or sending the email. Cookies are small files that web servers may place
on your computer when you visit a website.
We use cookies to help identify and track usage of our Site and to make it
easier to deliver a personalized experience. You can easily refuse our cookies
by adjusting your preference in your browser. However, be forewarned that
disabling cookies may cause the Site to not operate properly, and your election
to refuse or limit cookies is done at your own risk.
In order to improve and grow ThankView, we also use analytics tools, including,
but not limited to Google Analytics, to automatically collect information about
user and visitor Site usage (collectively “Analytics Tools”). These Analytics
Tools collect data such as how often you visit ThankView, what areas of the Site
you visit, and what other sites or services you used prior to using ThankView.
Analytics Tools don’t operate in the same way. For example, Google Analytics
only collects the IP address assigned to you on the date you visit ThankView,
not your name or other identifying information. Although Google Analytics plants
a permanent cookie on your computer to identify you as a unique user the next
time you visit, the cookie cannot be used by anyone but Google. As of right now,
we only use the information we get from Analytics Tools to improve our Site and
do not combine the information collected through the use of Analytics Tools with
Personal Information.
Please note Google’s ability to use and share information collected by Google
Analytics about your use of ThankView is restricted by the Google Analytics
Terms of Use and the Google Privacy Policy which can be found at:
http://www.google.com/policies/privacy/partners/.
Please keep in mind that we do not own or control the Analytics Tools. We use
them in the manner allowed by the respective Analytics Tools company. In using
them, we’re bound by their respective terms of use. If you have any questions
about how these operate, or any issues related to their operation, please
contact the Analytics Tool company directly. We will not be responsible under
any circumstances for any problems, issues, damages, or liability related to the
use, malfunction, misuse, or operation of these Analytics Tools.
Agents & Third Party Services
We may provide your Personal Information to our employees, contractors, agents,
staff, service providers, and designees ("Agents") to enable them to perform
certain services for us, including, but not limited to:
* Payment processing;
* Site-related services such as web hosting;
* Improvement of Site-related services and features;
* Maintenance services; or
* Development of new services.
We haven’t built all of the features offered on ThankView from scratch. To run
ThankView, we often utilize various third-party products (collectively “Third
Party Services”), such as Stripe to process payments. By using our Services, you
grant us permission to collect certain Personal Information, such as your name,
email address, and any other information that either the Third Party Services
make available to us or that is required in order to use the Third-Party
Services. Please note that your use of these Third Party Services is governed by
their respective terms of service and privacy policies. We use and disclose any
collected information in accordance with our Privacy Policy and only to the
extent necessary to provide the Services. Just like with the Analytics Tools, we
will not be responsible under any circumstances for any problems, issues,
damages, or liability related to the use or operation of these Third-Party
Services.
Communications You Initiate with Us
We do everything possible to make sure you have an amazing experience on our
Site. If you contact us in person, by phone, email, or by some other means
(either through our Site or through a Third Party Service), we may, at our sole
discretion, keep a record of your contact information and correspondence for
later reference. Any such contact you make with us is made by you with this
knowledge.
HOW WE USE THE INFORMATION WE GATHER
We primarily use the information we collect and store to enhance ThankView. We
do not rent, trade, or sell your Personal Information unless: 1) we sell all or
a portion of our company or any assets thereof; or 2) as described below.
Use to Provide Our Site to You
We use Personal Information to create an awesome experience. Some ways we may
internally use your information include, but are not limited to the following:
* Provide, maintain, administer, or expand ThankView and deliver to you
information that you request;
* Respond to correspondence that we may receive from you;
* Perform business analyses
* Support, improve, or enhance ThankView or other products and services we
offer;
* Send you ThankView-related information (through email or otherwise) such as
updates, special offers, and changes to certain legal documents, or content
that we think will interest you based on your preferences;
* Contact you when necessary or requested;
* Customize and tailor your ThankView experience; or
* Prevent, detect, and investigate security breaches or potentially illegal or
prohibited activities.
Aggregated Personal Data and Non-Personal Information
We may share or disclose aggregated Personal Data or aggregated Non-Personal
Information with service providers, or with other entities with whom we
interface or with whom we conduct business. These service providers and other
entities may also share with us aggregated Non-Personal Information that they
have independently developed or acquired. Additionally, we may combine aggregate
information from the pixel tags, web beacons, and cookies with similar data we
collect from other visitors to help us improve our Site. When doing so, we do
our best to ensure that any aggregated information cannot be linked back to you.
Except as we discuss in this Privacy Policy, we will not share your Personal
Information with third parties who wish to market other products and services to
you.
We will never sell your Personal Information to third parties unless we sell
some or all of our company or any assets thereof.
Business Transfers
We may choose to buy or sell assets. In these types of transactions, customer
information is typically one of the business assets that would be transferred.
Also, if we (or our assets) are acquired, or if we go out of business, enter
bankruptcy, or go through some other change of control, your Personal
Information could be one of the assets transferred to or acquired by a third
party. By accepting this Privacy Policy, as outlined above, you consent to any
such transfer.
Protection of Us and Others
We reserve the right to access, read, preserve, and disclose any information
that we reasonably believe is necessary to comply with law or court order;
cooperate with law enforcement; enforce or apply our Terms of Use and other
agreements; or protect the rights, property, or safety of ThankView, our Agents,
our users, or others.
DATA COLLECTED BY OUR USERS
You can use our Site to import Personal Information you have collected from your
Subscribers or other entities.
As a Subscriber, you have the right to be forgotten, the right to object and the
right of access. You may request to delete, prohibit, to access any of your
Personal Information. Click here to request your data if you would like to view
and/or delete your information. Deleting your information will also unsubscribe
you from any further outreach. Once requested, we will process your request
within a commercially reasonable time.
ThankView recipients have the right to be forgotten, the right to object and
the right of access. If you would like to request deletion or prohibit access
to any of your Personal Information, please direct your request to the
ThankView client who has your personal information. In addition to reaching out
directly to the ThankView Client who has your personal information, you can
click here to request your data if you would like to view and/or delete your
information. Once requested, we will process your request within a
commercially reasonable time.
DATA RETENTION
ThankView will retain your data for the life of our services. Your data is being
transmitted to or within and stored in the United State of America. You can
request that your data be deleted at any time by making a request to
support@thankview.com.
CHILDREN
We are especially sensitive about children's information. We’re not a site
targeted towards children and we don’t knowingly collect information from
children under the age of 13. If you have questions concerning our information
practices with respect to children, or if you learn that a child under the age
of 13 has used ThankView, created a member account, or provided us with Personal
Information, please email us at support@thankview.com.
YOUR CHOICE AS A USER
Once your ThankView member account profile has been created, you can review and
revise that information by visiting your profile page at
https://thankview.com/account/settings. If you have any problems, you may also
contact us at support@thankview.com.
PROTECTION OF PERSONAL INFORMATION
The security of the information you provide us is extremely important to us. We
employ several physical and electronic safeguards to keep your information safe,
including encrypted user passwords and securing all connections with industry
standard transport layer security.
If you log into your account on a shared computer, be sure to sign out of your
account when finished. If you believe a third party has access to your account,
you must let us know as soon as possible by reaching out to
support@thankview.com.
Even with all these precautions, we cannot fully guarantee against the access,
disclosure, alteration, or deletion of data through events such as, but not
limited to: hardware or software failure or unauthorized entry or use. By using
our Service you consent to and accept this risk.
ONLINE TRACKING AND HOW WE RESPOND TO DO NOT TRACK SIGNALS
Online tracking is the collection of data about an individual’s Internet
activity used for purposes such as to deliver targeted advertisements. Some web
browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate
a “Do Not Track” (DNT) or similar feature that signals to websites that a
visitor does not want to have his/her online activity and behavior tracked. If
an online service elects to respond to a particular DNT signal, the service may
refrain from collecting certain Personal Information about the browser’s user.
Not all browsers offer a DNT option and there is currently no industry consensus
as to what constitutes a DNT signal. For these reasons, many website operators,
including ThankView, do not take action to respond to DNT signals. For more
information about DNT signals, visit http://allaboutdnt.com.
CHANGES TO THIS POLICY
We may modify our Privacy Policy at any time. Any changes to our Privacy Policy
will be reflected on this page and will become effective immediately upon
posting. If the changes are significant, we will do our best to notify you via
email or through a notification, but it is your responsibility to check this
page periodically for any updates to this Privacy Policy. Please check the
effective date below to determine if there have been any changes since you have
last reviewed this Privacy Policy. Any failure of ours to notify you of changes
to this Privacy Policy will not give rise to any defense or claim in any way
based upon the fact that you were not notified of the changes to this Privacy
Policy. By continuing to pay for or use ThankView in any way, you
unconditionally consent to be bound by any changes to this Privacy Policy.
YOUR RIGHTS AS A CALIFORNIA RESIDENT
Residents of California have the right to request from us certain information
with respect to the types of Personal Information we share with third parties as
it relates to those third parties’ direct marketing purposes and as it relates
to the identities of the third parties with whom we have shared such information
during the immediately preceding calendar year. To exercise your rights, you may
make one request each year by emailing us at support@thankview.com. Your request
should specify your full name and the email address you used when submitting
Personal Information to us.
INTERNATIONAL USERS AND VISITORS
ThankView is hosted in the United States. Because the Internet is global, you
should note that by providing your personal information as an international
visitor or user, you are agreeing to: (i) the transfer of your Personal
Information to the United States which may not have the same data protection
laws as the country in which you reside; (ii) the use of your Personal
Information in accordance with this Privacy Policy; and (iii) the potential
jurisdiction of the United States or any legal or administrative jurisdiction
therein.
QUESTIONS
For any additional questions, email us at support@thankview.com.
Mailing Address
ThankView
26 Broadway 3rd Fl
New York, NY 10004
Thanks for reading our Privacy Policy!
Last updated: October 14, 2021.
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