support.microsoft.com Open in urlscan Pro
2a02:26f0:e300:29a::f03  Public Scan

URL: https://support.microsoft.com/en-au/office/reply-to-or-forward-an-email-message-a843f8d3-01b0-48da-96f5-a71f70d0d7c8
Submission: On October 01 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

Name: searchFormGET /en-au/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-au/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-au&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c2m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
  <div class="supHomeAndLandingPageSearchBoxContainer" role="presentation">
    <input class="supHomeAndLandingPageSearchBox" id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="">
      <span class="supHomeAndLandingPageSearchIcon" aria-hidden="true"></span>
    </button>
  </div>
</form>

Name: smartFeedbackForm javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
      </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <div id="articleExperience_helpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
    </div>
    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
    </div>
    <div id="privacyStatement">
      <span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
      <a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
    </div>
  </div>
</form>

Text Content

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Outlook
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Compose or reply

Reply to or forward an email message


REPLY TO OR FORWARD AN EMAIL MESSAGE

Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013
Office for business Office 365 Small Business Microsoft 365 admin More...Less



When you receive a message, there are several actions you can take on that
message.

 * To reply to only the sender, select Reply.

 * To reply to the original sender and all other recipients on the To and Cc
   lines, select Reply All.

 * To send the message to someone not on the To or Cc lines, select Forward.


REPLY TO OR FORWARD A MESSAGE

Want to see how it's done? Check out the video..

 1. From a message you've received, select Reply, Reply All, or Forward. These
    buttons can be found in several different places depending on your screen
    resolution and version of Outlook. You can find them at the top of your
    Reading Pane, alongside the right edge of the message, or on the main
    Outlook ribbon.
    
    

 2. Write your message.
    
    Note: If your reply or forward opens in the Reading Pane and you’d like to
    open your reply in a new window (so you can do things like change the font),
    click the Pop Out button.
    
    

 3. Recipients can be added or removed in the To, Cc, and Bcc boxes.
    
    * Add a recipient    Click To, Cc or Bcc, and then select a recipient. You
      can also type the recipient’s name or email address in the box.
    
    * Remove a recipient    Click the name and then press Delete.

 4. Check the subject line. The subject line for a Reply is automatically set to
    show “RE:” in front of the original message subject. You can change this by
    simply typing in the subject box or you can leave it as is. Forwarded
    messages have “FW:” in front of the original subject.

 5. Click Send.
     
    
    Tip: If you want all replies to automatically open in a new window, from the
    File menu, click Options > Mail. Under Replies and forwards, check the Open
    replies and forwards in a new window box.

Reply only sends the new message to the original sender. Attachments are not
included.

Reply all sends the new message to the original sender and all other recipients
on the To and Cc lines. Attachments are not included.

Forward allows you to type in a whole new set of recipients. Any attachments
included in the original message are automatically included when you forward a
message.


WHY AREN'T ATTACHMENTS INCLUDED WHEN I REPLY TO A MESSAGE?

When you reply to a message, attachments aren't included because you'd be
sending the exact same attachment back to the person who sent it to you. There
is no way to change this behavior. Once you click Reply or Reply All, you can
attach a new version of the original file or any other file you'd like to
include. If you need to send a message with its attachments to other
individuals, use the Forward option.

Note: To learn how to request a reply with attachments feature, see How do I
give feedback on Microsoft Office.


SHOULD I REPLY OR REPLY ALL?

Before you click Reply All, consider whether everyone needs to see your reply,
especially if the message was sent to a lot of people or distribution lists.
It's often better to click Reply, and then add only the people you really want
to include. Or, if you decide to click Reply All, remove people who don’t need
to see your message.


CAN I FORWARD MULTIPLE MESSAGES AT ONCE?

If you want to forward two or more messages to the same recipients as one
message, select the messages you want to include in the message list. Click the
first message, then hold the Ctrl key as you select the additional messages.
Once you've selected all of the messages you want to forward, click Forward on
the main Outlook Ribbon to create a new message with your other messages
included as attachments.


CAN I HAVE ALL REPLIES AND FORWARDS OPEN IN A NEW WINDOW?

You can have Outlook automatically open all replies and forwards in a new window
(not in the Reading pane).

 1. Select File > Options.

 2. Select Mail, then scroll down to the Replies and forwards section.

 3. Check the Open replies and forwards in a new window checkbox.

 4. Click OK.


CAN I FORWARD AN EMAIL AS AN ATTACHMENT?

 1. Select the email in the message list.

 2. On the main Outlook Ribbon, select More > Forward as attachment. 
    
    


ATTACHMENTS

When you forward a message, the message includes any attachments that were
included with the original message. Additional attachments can be added to the
message.

Attachments aren’t included when you reply to a message. You can manually add
attachments to any reply message.




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feedback to Microsoft so we can help.)
What affected your experience?
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Pictures helped
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Didn't match my screen
Incorrect instructions
Too technical
Not enough information
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Any additional feedback? (Optional)
Submit feedback
By pressing submit, your feedback will be used to improve Microsoft products and
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