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NEARLY 1 IN 5 WORKERS ARE 'LOUD QUITTING' THEIR JOBS, A NEW GALLUP POLL SAYS —
AND IT'S WAY MORE EXTREME THAN 'QUIET QUITTING'

Sarah Jackson
2023-06-24T10:44:00Z
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Gallup says employees who are "loud quitting" at work are actively undermining
their company's efforts, in contrast to the more passive disengagement of
workers who are "quiet quitting." Nuthawut Somsuk / Getty Images

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 * Nearly one in five employees worldwide are "loud quitting" at their jobs, a
   new Gallup report says.
 * Their actions may "directly harm the organization" by undercutting its goals,
   Gallup says.
 * Here's what loud quitting looks like in the workplace.

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You've heard of quiet quitting, but what about loud quitting?

Gallup's 2023 State of the Global Workplace report, published last week, found
that 18% of the employees surveyed are doing just that at their jobs. The report
from the consulting and research firm said so-called loud quitters are "actively
disengaged" at work, as opposed to quiet quitters, who are simply "not engaged."
Employees considered "engaged" were said to be "thriving at work." Gallup's
report included data from 122,416 employed people ages 15 and up worldwide.

Between the 18% of employees who admit to loud quitting and the 59% who say
they're quiet quitting, Gallup estimates low employee engagement costs the
global economy $8.8 trillion and accounts for 9% of global GDP.

Workers were categorized based on their responses to 12 questions. These include
factors like whether they have the opportunity to do what they do best every
day; whether their boss or someone else at work seems to care about them as a
person; whether the company's mission makes them feel their job is important;
and whether they've had chances to learn and grow at work in the past year.




Quiet quitting refers to doing just the job you were hired for, and not going
above and beyond. While the practice isn't new, the term was popularized last
year on TikTok, as workers sought to set firmer boundaries at work and achieve
better work-life balance.

Where quiet quitters tend to be more passive in their disengagement, loud
quitters may actively undermine employers' goals and can damage the brand when
it comes to attracting new employees, said Jim Harter, the lead author of the
report and the chief scientist for Gallup's workplace-management and well-being
practices.

"They're detached from the organization but also emotionally against the
organization, and they'll be vocal about it," he told Insider. "The
loud-quitting employees are going to be much, much more likely to take another
job pretty quickly if it becomes available, and they won't need as much money to
do that."

Gallup has monitored the percentage of actively disengaged employees for several
years but only introduced the term "loud quitting" in the latest report to refer
to these workers.




Employees may loud quit for several reasons. They may be dissatisfied with being
mismatched to a role, or they may feel a loss of trust in their employer. But
the biggest cause boils down to management, with bosses accounting for about 70%
of the variance in team engagement, Harter said.

"The cause of this loud quitting, or even quiet quitting, is really primarily in
how people are managed," he said.

In hearing what set engaged employees apart from their disengaged peers, Gallup
deduced that managers should aim to have one meaningful conversation a week with
every employee they manage to share feedback, give recognition for their work,
and discuss goals and priorities. Employees also value having a say in how they
collaborate with their teams — for example, by deciding where they work in terms
of in-person, remote, or hybrid arrangements.

"These are some simple things that could really change and revolutionize
management if we get it right," Harter said.

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