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We use cookies (and similar techniques) to provide you better services. Your
permission will be confirmed if you continue using this website. (Read more)
PRIVACY POLICY
GUIDANCE
Thank you for supporting Audew. In order to protect your personal data when you
enjoy shopping at Audew.com, we draw up this privacy policy, which is actually a
contract governing your use of our services.
Collection, Use, and Storage of Personal Data
1.1 Definition of personal data.
Personal data means any information relating to an identified or identifiable
natural person (‘data subject’); an identifiable natural person is one who can
be identified, directly or indirectly, in particular by reference to an
identifier such as a name, an identification number, location data. Personal
data does not include data that has been irreversibly anonymized or aggregated
so that it can no longer enable us, whether in combination with other
information or otherwise, to identify you.
Here is a description of the types of personal data we may collect and how we
may use it:
1.2 What Personal Data We Collect
Depending on the products and services you choose, we collect different kinds of
personal data from or about you.
Data you provide
We collect the personal data you provide when you create an account to use our
products and services or otherwise interact with us, such as when you fill in
account information, contact us, participate in an online survey, use our online
help, or online chat tool.
Data from your terminal equipment
. Photos/ Media/ File
Our app can use files or data stored on your device. If you want to prevent our
app from accessing your phone data, you can reset your permission on your phone.
After obtaining your permission, Photos/Media/Files access may include the
ability to:
① Read the contents of your USB storage (such as SD card).
② Add contents to your USB storage
③ Format external storage
④ Mount or unmount external storage
.Local storage
We may collect and store information (including personal data) locally on your
device using mechanisms such as browser web storage (including HTML 5) and
application data caches.
.Camera
You can upload photos when you comment on online services. So, we should collect
images and other information from your device's camera and photos. For example,
you will not be able to upload photos from your camera roll unless we can access
your camera or photos by your permission.
.Unique application numbers
Certain services include a unique application number. This number and
information about your installation (for example, the operating system type and
application version number) may be sent to the website when you install or
uninstall that service or when that service periodically contacts our servers,
such as for automatic updates.
Data about purchase
If you make a purchase, we collect personal data related to the purchase. This
data includes your purchase data, such as your mail of PayPal, user
name, shipping address, and other authentication information, as well as
billing, shipping, and contact details.
Data about improving our services and products
When you visit our websites, we may collect data about the type of device you
use, your device's unique identifier, the IP address of your device, your
operating system, the type of Internet browser that you use, usage information,
diagnostic information, and location information from or about the computers,
phones, or other devices on which you install or access our products or
services. Where available, our services may use GPS, your IP address, and other
technologies to determine a device's approximate location to allow us to improve
our products and services.
1.3 How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our
products and services, to communicate with you, to offer you targeted
advertisements and services, and to protect us and our customers.
Audew determines and controls how to process your personal data as data
controller for the following purposes:
Providing, improving, and developing our products and services
We use your personal data to help us provide, improve, and develop our
products and services. This may include using personal data for purposes such as
a complete shopping process, improving the user's experiences, data analysis,
research, and audits. Such processing is based on your prior express consent or
our legitimate interest in offering you products and services. We encourage you
to read those rules of privacy policy carefully before participating. If you no
longer wish to agree above the services we provide, please contact us to
opt-out.
Communicating with you
Subject to your prior express consent, we may use personal data to send you
marketing communications in relation to our own products and services,
communicate with you about your account or transactions, and inform you about
our policies and terms. If you no longer wish to receive email communications
for directly marketing purposes, please contact us to opt-out. We also may use
your data to process and respond to your requests when you contact us. If you no
longer wish to agree above the services we provide, please contact us to
opt-out.
Offering and measuring targeted advertisements and services
Subject to your prior express consent, we may use your personal data to
personalize your experience with our products and services and on third-party
websites and applications and to determine the effectiveness of our promotional
campaigns. You are free to choose whether to receive promotion information or
not. If you no longer wish to agree above the services we provide, please send
e-mail to us to opt-out or choose"unsubscribe" to opt-out in those e-mails.
Promoting safety and security
Subject to your prior express consent, we may use some technology measures to
protect your personal data for helping verify accounts and user normal
activities, as well as to promote data safety and security, such as by
monitoring fraud and investigating suspicious or potentially illegal activity or
violations of our terms or policies. Such processing is based on our legitimate
interest in helping ensure the safety of our products and services.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your
information when you place an order or enter, submit, or access your
information. We offer the use of a secure server. All supplied personally
identifiable payment information is transmitted via Secure Socket Layer (SSL)
technology. After a transaction, your credit card information will not be stored
on our servers.
1.4 How We Store Your Personal Data
We may take technology measures to make sure your personal data record is
complete and accurate, such as cookies and similar technologies. And Subject to
your prior express consent, we may store our processing record of your personal
data for ten years.
Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and improve our
products and services, such as by personalizing content, offering and measuring
advertisements, understanding user behavior, and providing a safer experience.
You can remove or reject cookies using your browser or device settings, but in
some cases doing so may affect your ability to use our products and services.
2.1Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers.
Cookies are widely used to store and receive identifiers and other information
on computers, phones, and other devices. These types of files do a number of
different jobs such as remembering your preferences and chosen items, assisting
you to improve your site experience as well as trying to ensure that the adverts
or offers you see online are more relevant to you. These "cookies" can be
divided into 4 types each of which is outlined below.
2.2Types of Cookies
Strictly Necessary Cookies
In order to provide you with fundamental services of our website, such as visit
our website or make a purchase, these cookies are essential. If you disable
these cookies, we will not be able to fulfill your request.
Performance Cookies
This type collects anonymous information on how people use the site and the data
is merged with other users to enable us to improve how the site operates. For
example, we utilize Google Analytics cookies to help us understand how customers
arrive at our site, browse or use our site, and highlight areas where we can
improve areas such as navigation, shopping experience, and marketing campaigns.
The data stored by these cookies never shows personal details from which your
individual identity can be established. If you disable or opt-out of these
cookies, you may not be able to use certain features of our websites and
services, and it may reduce the support or information that we can provide you.
Functionality Cookies
These cookies may remember the operations such as your preference so that we can
provide you with better services and improve our operation models. If you reject
these cookies, you may not be able to use certain functions of our websites.
Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make
advertising more personalize to you. These cookies may remember the websites you
have visited and share them with third parties such as advertisers. If you
reject these cookies, you may not be able to use certain functions of our
websites and services, and it may affect your experience.
Social networking cookies
These cookies are used to enable you to share pages and content on our websites
and services through third-party social networking and other websites. These
cookies may also be used for advertising purposes. If you reject these cookies,
you may not be able to use certain functions of our websites, and it may affect
your experience.
2.3Cookies Placed by Third Parties
You may also encounter cookies on our websites that are placed by third parties.
For example, when you buy our products online, our e-commerce vendor may use
cookies and other technologies. We may also allow third parties to place cookies
on our websites to track information about your online activities and/or across
third-party sites or online services, including to send you targeted
advertisements based on that information, which may include the remarketing of
our products and services that you have viewed on our websites and on
third-party websites.
This Cookie Statement does not apply to the cookies, applications, technologies,
or websites that are owned by and/or operated by third parties, or such third
parties' practices, even if they use or access our technology to store or
collect information. To understand how third-parties use cookies, please review
their privacy policies.
2.4Controlling and Opting-Out of Cookies
You can change the settings on your browser to prevent cookies from being stored
on your computer or mobile device without your explicit consent. Your browser
"help" section will normally provide details on how to manage the cookie
settings. If you choose to reject cookies, as noted above, you may not be able
to use certain features of our websites and services.
2.5Other similar technologies
DPAPI (Data Protection Application Programming Interface) is a simple
cryptographic application programming interface available as a built-in
component in Windows 2000 and later versions of Microsoft Windows operating
systems. In theory, the Data Protection API can enable symmetric encryption of
any kind of data; in practice, its primary use in the Windows operating system
is to perform symmetric encryption of asymmetric private keys, using a user or
system secret as a significant contribution of entropy.DPAPI can help record and
store users’ personal data.
Data Cube is a simple application for record and analyzes personal data.
If you choose to reject cookies, as noted above, you may not be able to use
certain features of our websites and services.
YOUR RIGHTS
We take reasonable steps to ensure that your personal data is accurate,
complete, and up to date. Based on protection for your privacy, your have the
following rights:
You have the right to contact us to know whether or not your personal data is
being processed, and, where that is the case, access to the personal data and
information, including but not limited to the purposes of the processing and the
categories of personal data concerned.
You have the right to contact us to correct or delete your inaccurate personal
data concerning. Taking into account the purposes of the processing, you are
also free to have incomplete personal data completed, including by means of
providing a supplementary statement.
You have the right to obtain from us the erasure of personal data concerning
yourself.
You have the right to contact us to set the restriction of processing, which
limited our processing authorities
You have the right to receive the personal data you provide in a structured,
commonly used, and machine-readable format and to transmit those data to a third
party.
You have the right to contact us to make your objection on grounds relating to
your particular situation, at any time to processing of personal data
You have the right not to be subject to a decision based solely on automated
processing, including profiling, which produces legal effects concerning you or
similarly significantly affects you. When you need to realize this right, please
contact us to offer help.
To protect the privacy and the security of your personal data, we may request
data from you to enable us to confirm your identity and right to access such
data, as well as to search for and provide you with the personal data we
maintain. There are instances where applicable laws or regulatory requirements
allow or require us to refuse to provide or delete some or all of the personal
data that we maintain.
You may contact us to exercise your rights. We will respond to your request
within 30days.
3.1 Checking your details
How can I check my personal data
You can check your personal data via entering "My Account".
Deleting your Information
Please contact us when you find it necessary to delete your information :
Personal data for providing, improving, and developing our products and
services. If this type of data is deleted, your account will be close because
your account can not be used normally without this type of data.
Personal data that we use to communicate with you. If this type of data is
deleted, we will be unable to contact you. Please make your decisions
cautiously.
Personal data to offer and measure targeted advertisements and services. If this
type of data is deleted, you will not receive the latest marketing news and
personalized shopping services.
Personal data relating to promoting safety and security. If this type of data is
deleted, your account will be strongly threatened that you may not use your
account normally.
If you delete your data, we have no obligation to retain your data, and we may
delete any or all of your data without liability. However, we may retain data
related to you if we believe it may be necessary to prevent fraud or future
abuse if required by law, or for legitimate purposes, such as analysis of
non-personal data, account recovery, auditing our records, and enforcing our
rights and obligations under our agreements.
Children
Please confirm that when you agree with this privacy statement, your age is at
least 16 years old or you have a guardian's authorization. Please immediately
contact us if you become aware that a child under 16 has provided us with
personal data.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us
to provide our products and services or help us market to customers. Personal
data will only be shared by us with these companies in order to provide or
improve our products, services, and advertising; it will not be shared with
third parties for their own marketing purposes without your prior express
consent.
5.1Service Providers
We share personal data with companies that provide services on behalf of us,
such as website hosting, email services, marketing, sponsoring of sweepstakes,
contests, and other promotions, auditing, fulfilling customer orders, data
analytics, providing customer service, and conducting customer research and
satisfaction surveys. These companies are obligated to protect your data and may
be located wherever we operate.
5.2Corporate Affiliates and Corporate Business Transactions
We may share personal data with affiliated companies and business partners. In
the event of a merger, reorganization, acquisition, joint venture, assignment,
spin-off, transfer, or sale or disposition of all or any portion of our
business, including in connection with any bankruptcy or similar proceedings, we
may transfer any and all personal data to the relevant third party.
5.3Legal Compliance and Security
It may be necessary—by law, legal process, litigation, and/or requests from
public and governmental authorities within or outside your country of
residence—for us to disclose personal data. We may also disclose personal data
if we determine that for purposes of national security, law enforcement, or
other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure
is reasonably necessary to protect our rights and pursue available remedies,
enforce our terms and conditions, investigate fraud, or protect our operations
or users.
5.4Legal Basis For The Processing of Personal Data from EEA Residents
It may be necessary—by law, legal process, litigation, and/or requests from
public and governmental authorities within or outside your country of
residence—for us to disclose personal data. We may also disclose personal data
if we determine that for purposes of national security, law enforcement, or
other issues of public importance, disclosure is necessary or appropriate.
If you reside within the European Economic Area (EEA), our processing of your
personal data will be justified if one of the following conditions is satisfied:
Whenever we obtain your consent;
Whenever the processing of your personal data is necessary for the performance
of a contract between you and us or for taking any pre-contractual steps upon
your request;
Where the processing is necessary for us to comply with a legal obligation;
Where the processing is necessary for the purposes of our legitimate interests;
Where the processing is necessary for legal and reasonable causes (under this
situation we will specifically explain the details)
Data Processing Globally
The definition of Processing is any operation or set of operations which are
performed on personal data or on sets of personal data, whether or not by
automated means, such as collection, recording, organization, structuring,
storage, adaptation or alteration, retrieval, consultation, use, disclosure by
transmission, dissemination or otherwise making available, alignment or
combination, restriction, erasure or destruction.
We provide products and services to customers around the world and your personal
data may be transferred to and stored at, a destination outside the European
Economic Area ("EEA"). It may also be processed outside the EEA by staff who
work for Audew or one of our suppliers. Data protection laws vary among
countries, with some providing more protection than others. Regardless of where
your information is processed, we apply the same protections described in this
policy. We also sufficiently consider certain legal frameworks relating to the
processing of data.
When we provide products and services to customers under the assistance of our
affiliates, business partners, and service providers, your personal data may be
processed out of EEA. In such circumstances, we will enter into model
contractual clauses, or rely on alternative legal bases such as the Privacy
Shield, where applicable, or binding corporate rules where our partners or
service providers have adopted. Appropriate or suitable safeguards, for example,
encryption technology, will be provided to ensure the security of your
information. Our customers have the right to obtain a copy of those data
transferred to a third country. If you need to realize your rights, please
contact us. As for details of data processing of the third parties that may
reach your personal data, please read the following introduction of the Third
Party.
Data processed by Third Party
7.1Third party’s previous authorization to us
Facebook, Twitter, Google, VK
When you log in by your account via Facebook, Twitter, Google, VK at Audew, we
are available to obtain your log in information automatically because of these
third parties have previously authorized us to collect your information in order
to help you log inconveniently. To protect your information better, we sincerely
recommend you to familiarize yourself with the privacy policy provided by these
third parties before you log in through your account registered at their
websites. Consequently, please note that you should also take steps to protect
yourself, especially online. Do not share your password with anyone else. Also,
remember to sign out of the website and close your browser window when you have
finished your work. If you really mind providing us with your personal data
through the previous authorization, you may register a new account at Audew.
Paypal
If you choose to pay online through " Check out with Paypal", please be aware of
the fact that once you click the button, you will be linked to the website of
Paypal. The personal data that you are asked to provide, including your card
number, your billing address, and your contact information, will be collected
and processed by Paypal instead of Audew, though our trademark/logo can still be
seen on the top left corner on that website. We sincerely recommend you to learn
about the privacy policy of Paypal and make your choice among different payments
cautiously. Audew should not be liable for your data processing by Paypal when
you click the button " Check out with Paypal".
7.2 Other Third parties that may reach your information
To provide better products and service for our customers, we may mainly transfer
your data to the two types of third parties,
Third-party related to Advertising &
Marketing——Google、Facebook、Twitter、Amazon、Pinterest、TradeTracker, etc.
Information about your activities on our website, for example, what products you
like to browse, may be transferred to these third parties. You may receive
Communication letters on advertising and marketing in your e-mail sent by us
and/or selected third parties. You have the option to opt-out of receiving
marketing communications from us and/or selected third parties. When you do not
want to receive advertisements from us and/or selected third parties any more,
you should opt-out by contacting us (e-mail) or click on the "unsubscribe" link
in any email communications which you receive.
Third-party related to Payment& Delivery——Paypal、Cybersource、 Adyen、
Dlocal、Stripe、Safecharge、Oceanpayment, etc.
If you make a purchase from our store, your payment and delivery information
will be necessary for the trade. Your information may be transferred to third
parties above and processed by them. We promise that appropriate or suitable
safeguards, for example, encryption technology, will be provided to ensure the
security of your information This type of personal data is so important to the
purchase activities that we strongly recommend you to think twice when you want
to delete or object to the processing of these data.
7.3About Third party located in a third country
As we have stated above, model contractual clauses or alternative legal bases or
binding corporate rules will help protect your information security. Once we
notice a third party breach its obligation and infringe your privacy, we will
immediately notice it to correct its mistake. If you notice a third party breach
its obligation and infringe your privacy owing to Audew’s mistake, you may
contact us to obtain remedies. We promise that appropriate or suitable
safeguards, for example, encryption technology, will be provided to ensure the
security of your information. Our customers have the right to obtain a copy of
those data transferred to a third country. If you need to realize your rights,
please contact us.
7.4About Third-party websites
Our website may contain links to and from the websites of our partner networks,
advertisers, and other third parties. If you follow a link to any of these
websites, please note that they have their own privacy policies and we do not
share your information with them unless your permission or other legal basis
authorize us to do so. Please check these policies before you submit any
personal data to these websites. We should not be liable for a personal data
breach caused by these third-party websites.
Information Security
We use reasonable technical, administrative, and physical security measures
designed to safeguard and help prevent unauthorized access to your data and to
correctly use the data we collect. For example, access to your personal data is
strictly limited to our data controller, data processor, data protection officer
who needs access to such data to perform their assigned job duties. We have
built up a recovery system to prevent your data from destruction, loss,
alteration, unauthorized disclosure caused by automatic technology.
It is important that you take precautions to protect against unauthorized access
to your account credentials, and computer or other devices. "personal data
breach" means a breach of security leading to the accidental or unlawful
destruction, loss, alteration, unauthorized disclosure of, or access to,
personal data transmitted, stored or otherwise processed. If you notice such
kind of personal data breach, please immediately contact us. We will investigate
any complaint and notify the individual of the outcome of the investigation
within a reasonable period. Audew has set up a Data Protection Officer(DPO) to
provide professional analysis of personal data processing. Whenever you need
help directly from our DPO, you are free to inform us of your requirement.
Please be aware that, despite our best efforts, no security system is
impenetrable. In the event of a security breach, we will promptly notify you and
the proper authorities if required by law.
Changes to this Privacy Statement
From time to time, we may update our Privacy Policy to reflect new or different
privacy practices. We will place a notice to our customers when we make material
changes to the Privacy Policy. The modification of the Privacy Policy is of
great significance to ensure your rights on personal data. Consequently, we
sincerely recommend you to check the Privacy Policy available online
periodically. Additionally, you are always free to check the Privacy Policy
through quick links whenever you need to input your personal data.
Simultaneously, we will notify you about the modification by sending a notice to
your account. There will be a special quick link in your account to offer the
full text of the Privacy Policy.
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