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Skip to content * Product * Overview * Integrations * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Customer Success Stories * Product Updates * Blog * E-Books * Videos * About Us Menu * Product * Overview * Integrations * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Customer Success Stories * Product Updates * Blog * E-Books * Videos * About Us Login Try it Free * Product * Overview * Integrations * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Customer Success Stories * Product Updates * Blog * E-Books * Videos * About Us Menu * Product * Overview * Integrations * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Customer Success Stories * Product Updates * Blog * E-Books * Videos * About Us Login Try it Free * Product * Solutions * Resources * About Us CUSTOMER SUCCESS & IMPLEMENTATION SEAMLESS SOFTWARE IMPLEMENTATIONS START HERE An all-in-one tool built to manage the most critical phase of the customer journey. Book a Demo CRUSH EVERY SAAS IMPLEMENTATION From mid-market SaaS to at-scale unicorns, the industry’s fastest growing companies run with Baton. Explore Solutions WHAT IS CUSTOMER ONBOARDING AND IMPLEMENTATION SOFTWARE? Baton is a new class of software that allows teams to automate project administration, keep clients engaged and accountable, and accelerate a repeatable implementation process. UNMATCHED PROJECT VISIBILITY FOR CLIENTS AND TEAMS EFFICIENT AND SCALABLE PROJECT WORKFLOWS AND TEMPLATES CENTRALIZED DATA AND UNIQUE BUSINESS INSIGHTS AUTOMATED COMMUNICATION AND PROACTIVE ALERTS NOT JUST SOFTWARE, A SCALABLE PROCESS THE BATON METHOD IS A NEW APPROACH TO PROJECT DELIVERY BUILT ON SOFTWARE THAT SCALES. DISCOVER CS & Implementation Professional Services Sales & Revenue Your Customers SOLUTIONS STANDARDIZE Templatize your process and deliver a consistent experience to every customer you onboard. ACCELERATE Automate project administration and improve your process in real time with actionable project insights. SCALE Keep up with business growth and get more customers live, faster, without adding headcount. STANDARDIZE ONBOARDING WORKFLOWS To become an industry leader, your entire team has to work from the same playbook. With Baton, ready-made templates ensure a consistent experience across every project. Executives, contributors, and clients unlock real-time visibility and are held accountable to project timelines. Start A Free Trial ACCELERATE TIME-TO-VALUE The key to keeping the customers you win is getting them to value quickly. Real-time reporting down to the task level helps you make improvements daily. Project automation from creation to completion frees your team up to focus on driving solutions efficiently. Explore the Product DO THIS AT SCALE Spreadsheets, general project management tools, and legacy PSAs lead to the same problem at different stages. Data is siloed and you're stuck updating and managing multiple tools. Baton brings project, resource, and customer management into a single tool built for scaling organizations. Learn More WHAT LEADING IMPLEMENTATION & CUSTOMER ONBOARDING EXPERTS ARE SAYING More Customer Stories “Baton has turned us into a well-oiled machine, able to get customers in and out without sacrificing any deep connections or attention to detail.” Alexander ParisProject Manager, Client Services, LoadStop “My team absolutely loves Baton. We're streamlining meetings. We now only talk about projects that are at risk or completely off schedule.” Becki KimptonDirector of Implementation, VTS “When I’ve inherited another manager’s project, it’s helpful to view a history of what’s been completed and understand the current state of the project in Baton.” May SonCustomer Engagement, Sight Machine “Before Baton, there were two or three extra steps with each client update. They had to export, then make sure it's accurate, and then send it over. That extra work is eliminated with Baton.” Joseph MoonImplementation Manager, Built Technologies “For the first time ever, we're able to pull consolidated metrics from across all of our projects and easily present a unified view for our management to ultimately make better decisions.” John CorrettiHead of Project Management, Mark43 “Baton has turned us into a well-oiled machine, able to get customers in and out without sacrificing any deep connections or attention to detail.” Alexander ParisProject Manager, Client Services, LoadStop “My team absolutely loves Baton. We're streamlining meetings. We now only talk about projects that are at risk or completely off schedule.” Becki KimptonDirector of Implementation, VTS ACCELERATE YOUR SOFTWARE IMPLEMENTATION & CUSTOMER ONBOARDING Implementation is your first impression. We help you make it a great one. Talk to Sales Start Risk-free Trial OUR GUIDE TO A SMOOTHER CLIENT ONBOARDING PROCESS Implementation is your first impression. Let us help you make it a great one. Download MORE RESOURCES FROM BATON 7 WAYS TO ACCELERATE AND SCALE YOUR SAAS IMPLEMENTATION PROCESS (PART 1) August 29, 2023 THE IMPORTANCE OF TRACKING TIME TO LAUNCH DURING IMPLEMENTATION | FT. JEFF KUSHMEREK July 26, 2023 HOW TO BUILD A SOFTWARE IMPLEMENTATION PLAN August 3, 2023 SALESFORCE TEMPLATE SELECTION STRENGTHENS BATON’S SALESFORCE INTEGRATION August 28, 2023 * Product * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Integrations * About Us * Product * Solutions * Software Implementation Management * Client Onboarding * Professional Services Automation * Pricing * Resources * Integrations * About Us Baton believes that the value of any software rests within the user experience, and that its lifetime value can far exceed its cost, when thoughtfully and properly implemented. Start Risk-free Trial Login Twitter Linkedin Facebook Instagram Terms & Conditions • Privacy Policy • Security & Compliance © 2023 Baton Technologies, Inc.