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CICERONE HELP CENTER

 * ENGLISH
   
   * English
   * Spanish (Latin America)

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HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


CERTIFICATIONS

Certified Beer Server 10
 * About the Certified Beer Server Exam
 * BeerSavvy® Online eLearning Program
 * Certified Beer Server Self Study Resources
 * Earning Certified Beer Server, How Do I Get Started?
 * Certified Beer Server Exam Frequently Asked Questions (FAQ)

See all 10 articles
Certified Cicerone® 17
 * About the Certified Cicerone® Exam
 * Certified Cicerone® Study Resources
 * Certified Cicerone® Exam Details
 * Certified Cicerone® Exam Schedule & Registration
 * Certified Cicerone® Frequently Asked Questions (FAQ)

See all 17 articles
Advanced Cicerone® 3
 * About the Advanced Cicerone® Exam
 * Advanced Cicerone® Frequently Asked Questions (FAQ)
 * Advanced Cicerone® Exam Policies

Master Cicerone® 3
 * About the Master Cicerone® Exam
 * Master Cicerone® Frequently Asked Questions (FAQ)
 * Master Cicerone® Exam Policies


GENERAL

Store & Shipping 7
 * Shipping Options
 * Gift Purchases and Redemption
 * How Are Bulk Purchases Fulfilled?
 * Refund/Return Policy & Undeliverable Orders
 * United Kingdom (UK) Shipping Restrictions and Value Added Tax (VAT)

See all 7 articles
Frequently Asked Questions (FAQ) 17
 * Is The Program Available In My Area?
 * How long should I expect to study for each exam?
 * How To Purchase and/or Access the Certified Beer Server Exam
 * Why Cicerone?
 * Can Anyone Call Themselves A Cicerone?

See all 17 articles
Troubleshooting 12
 * Technical Issue or Internet Outage During Certified Beer Server Exam
 * I Can't Find Where To Take the Certified Beer Server Exam
 * Help With Account Access, Username, and/or Password
 * My Purchase Won't Go Through, Card or Transaction Declined, Duplicate Charge
 * I Signed Up for the Incorrect Exam

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About 1
 * About the Cicerone Certification Program

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