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Article


AMPLIFYING MODERN PROJECT AND PORTFOLIO MANAGEMENT SUCCESS THROUGH NEW
INNOVATION

by Ben Canning

August 8, 2023


BREADCRUMB

 1. Content Center
 2. Product Insights
 3. Product updates

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Picture this. You have just received approval for a handful of interconnected
and complex projects. All of these projects align to one revenue goal but need
to be run by several people on your team. You have invested in a traditional
project portfolio management tool. There is just one problem: It’s geared
towards professionals with traditional project management training. Not everyone
has that. So many are accidental project managers — people who are good with
details — who have tinkered, optimized processes, and are making it all work
without specific project management training. From strategic planning to
prioritization, work execution to delivery and reporting, Smartsheet
continuously innovates  to help you achieve faster business outcomes with
technology that’s intuitive to use. We are continuing to innovate in a way that
allows everyone in your organization to plan the work, do the work, and scale
the work easily.

This quarter, I’m focused on the Smartsheet Platform for Modern Project and
Portfolio Management, and giving you a peek at a number of innovations scheduled
to release this quarter that’ll make your day to day that much easier — even if
you aren’t a project manager by trade.


PLAN THE WORK: ALIGN PEOPLE, PRIORITIES, AND PURPOSE

Planning is not necessarily an annual or multi-year process any more. Whether
launching a new product, racing to enter a market, creating a competitive edge,
or just retaining and growing your customer base, we know you have to make quick
decisions that focus on removing bottlenecks. But, how do you support such
decisions without assessing their impact on the projects, programs, and
portfolios that are in flight or in the pipeline? Smartsheet helps you identify
and prioritize projects and programs that closely align with organizational
strategy. And, when overall goals and directions change, it can drive adaptive,
business-driven reprioritization to support the new goals. These two new
enhancements will help you do just that: 

 * PPM Maturity Assessment tool: Use the Smartsheet PPM Maturity Assessment to
   get a comprehensive picture of the maturity of your project and portfolio
   management and learn what steps you can take to improve it. (Available now)
 * Capacity view: Use capacity view to identify over- or under-resourced
   allocation across your organization, spot people available to take on new
   work, and forecast hiring needs to make efficient staffing decisions.
   (Available now with Resource Management by Smartsheet)


 * Burndown charts: Combining Portfolio WorkApps with a custom Bridge extension
   helps teams accelerate work execution. Agile teams can use built-in
   configuration options, automation for the most common agile workflows, and
   JIRA integration to deliver work on time and within budget. They can stay on
   top of multiple sprints and user stories with powerful visualization using
   Kanban boards, parking lot for categorizing project items, and the newly
   available burndown charts. Users can now create burndown charts with Work
   Insights to visualize team productivity across sprints and projects. This
   makes it incredibly easy to identify scope creep and project delays,
   providing a snapshot of how teams actually work. (Available now for
   Enterprise Plan users)

 


DO THE WORK: WORK EFFICIENTLY TO ACHIEVE MORE 

Leaders need to connect the people, processes, and technologies necessary to
successfully move from strategy to execution. Smartsheet, The Enterprise Work
Management Platform, empowers everyone to achieve their goals and deliver
superior results by fostering collaboration and removing the barriers that keep
you from getting the work done. Here are some exciting product enhancements to
make work in Smartsheet even more seamless:

 * GenAI: From solving real business challenges faster, to quickly finding new
   insights to inform critical business decisions, to scaling work across an
   entire organization, Smartsheet is unleashing the power of its platform with
   GenAI to deliver even greater value for customers like:
   * Get insights in seconds: You will be able to ask Smartsheet a question like
     “Which programs were over budget last month by department?” and Smartsheet
     will leverage machine learning to provide sheet-level insights and data
     visualizations in seconds, while applying a comprehensive approach to
     security, compliance, and privacy. (Coming soon)
   * Get answers fast: Need help building, configuring, or extending a solution?
     The new AI-powered help assistant will enable customers to get a customized
     response based on where they are in the context of their work. (Coming
     soon)
   * Get started right: GenAI will help you quickly find and personalize the
     right template so you can get started building sophisticated solutions in
     seconds. The AI help assistant will also generate formulas based on a
     simple description of what you need to do.  (Coming soon)

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 * TIME(): A new formula that will allow you to track the granularity of a
   function down to hours, minutes, and seconds, where you previously only had
   the granularity of days. (Coming soon)
 * Formatting enhancements to Work Insights: Make your dashboards pop with
   consistent formatting of font, text, emphasis (bold, italic), and color of
   your Work Insights widget; Change Work Insights chart types and chart colors
   to suit your brand. (Coming soon)



 


SCALE THE WORK: TRANSFORM YOUR BUSINESS, FASTER

Here comes the tricky part. You’ve put strategy in place, communicated this
strategy organization-wide, aligned your teams, empowered them with a toolset of
their choice, supported their unique ways of doing work, and accelerated your
time-to-value by delivering your projects on time, on budget, and on quality. 

Now, you need to scale this success across multiple business units — or even
across the organization — with integrations with other applications and systems
of record to support better decision making, efficiency, insights, and
compliance. Smartsheet is committed to, and actively investing in, the
scalability and reliability of the solutions you need as an organization to
grow. Here are just a few of the investments we’ve made and the new enhancements
coming up this quarter that’ll help you: 

 * Scale and performance investments: We’ve doubled down on the key scale and
   performance systems responsible for storing, sharing, loading, and processing
   your data, cell links, and formulas. This means lightning-fast data, cell
   links, and formula processing for you wherever you are. 
 * Advance capability evaluations: Want to know what it’s like to ensure data
   alignment across platforms or get granular sharing control so that you can
   share information with the right people at the right time — but not sure if
   you want to commit? Try Data Shuttle and Dynamic View before you buy. (Coming
   soon)
 * Easier professional services access: Want to scale but not sure how? Want to
   make purchases of Professional Services, but not sure which service fits your
   business needs? It’s easier than ever to purchase Smartsheet Professional
   Services. Use an order form to plan for and buy our range of services and
   redeem it towards Professional Services and statement of work packages
   whenever you have the need. (Coming soon)
 * Data egress for reports and dashboards: System administrators can enforce
   data egress policies on reports and dashboards, as well as internal users,
   for better security and governance. (Coming soon)



 

Smartsheet helps you scale to hundreds — even thousands — of projects through
automation at the portfolio level, project level, and at the workflow level.
This accelerates innovation that can be scaled up on-demand to thousands of
users. Smartsheet continues to demonstrate that it is built for flexibility,
scale, and configurability to accommodate the rapidly changing needs of its
customers, whether it’s by simplifying complex internal processes so the
National Oceanic and Atmospheric Administration (NOAA),  can focus on the
critical tasks of forecasting severe storms, monitoring the climate, and
managing fisheries, or fast tracking life-saving clinical research at Phillips,
all while it ensures patient safety, quality, and integrity.   

We have a lot more exciting new things coming your way at our annual customer
conference, Smartsheet ENGAGE 2023, happening in Seattle Sept. 19-21, 2023. To
see these features in action at ENGAGE, attend sessions in the Modern PPM track,
which includes topics like assessing your PPM maturity; scaling your people,
process, and technology; and getting expert guidance on how Smartsheet can help
you meet your business goals. 

Also, stay tuned — I’ll be back later this quarter with exciting news from
Smartsheet ENGAGE 2023. Until then, you can get notified when these enhancements
go live by subscribing to the product announcements channel in the Community. If
you’re not a customer yet, go ahead and give us a try here. 

Thank you! 
Ben Canning Senior Vice President, Product Management

 


WE WANT TO HEAR FROM YOU



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