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 * Customer Support: (310) 477-4441
 * Sales (424) 383-6994

 * Why Generation IX?
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    * Managed Endpoint Detection and Response
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    * SIEM
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 * Office Locations
   * Los Angeles
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 * Home
 * Why Generation IX?
 * Services
   * Outsourced IT Services
   * Managed IT Services
   * IT Support
   * Helpdesk
   * Network and Infrastructure
   * Cloud Solutions
   * Cybersecurity
   * Managed Endpoint Detection and Response
   * Endpoint Detection and Response
   * SIEM
   * Vulnerability and Penetration Testing
   * Breach Response Services
   * Cyber Risk Advisory
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   * Los Angeles
   * Culver City
   * Irvine
   * San Jose
 * Knowledge Hub
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MANAGED IT SERVICES THAT DELIVER REAL RESULTS

Simplify, secure and streamline your IT with a qualified team that supports over
2,000 end users every day
Book a Meeting
Request Pricing

TRUSTED BY


OUTSOURCE YOUR IT ENTIRELY OR SUPPORT IN-HOUSE STAFF EFFORTLESSLY


WE’RE HERE TO BE YOUR LOS ANGELES MANAGED IT PARTNER



Gain access to enterprise-grade IT services for your small or mid-sized
business. Make technology an impactful part of your business.

Work with certified professionals who manage on-premise and cloud IT
environments. We aren’t just an IT company, we are partners for your business.

28+ Years

Supporting businesses

52+
Companies trust us
98.7%
Client satisfaction
<5 Min.
Response time


WHAT MAKES GEN IX THE PERFECT MANAGED IT SERVICES PROVIDER?

Work with a certified team of IT professionals committed to delivering results
that you can feel.

Managed IT

Boost your productivity by entrusting everyday IT tasks to skilled professionals
who will maintain smooth operations, reduce downtime and support your team.

Co-Managed IT

Two-way ticket sync built for each client. We can be 100% white-labeled as
inhouse IT. Increase your team’s efficiency by collaborating with seasoned IT
experts.

Cybersecurity

Improve your protection against cyber threats with comprehensive cybersecurity
services that include ransomware defense and endpoint security.

Managed Detection and Response

Team of global experts are monitoring the security of your system 24/7.Detect
and respond to any cybersecurity incident. All backed by our Breach Protection
Guarantee.

Vulnerability Management

Get a risk-based view of your attack surface to quickly identify, investigate
and prioritize your most critical assets and vulnerabilities. Understand your
exposures and prioritize remediations

IT Helpdesk

Receive friendly service from a qualified helpdesk team in as little as 5
minutes. Contact them over Slack, Microsoft Teams, or the phone 24/7.

IT Procurement

Easily identify and deploy hardware, software, communications, and cloud
technologies. Unlock competitive pricing you won’t get at retail.

IT Consulting

Elevate your business’s IT strategy with our vCIOs and IT consultants, who
provide tailored roadmaps and financial planning assistance to help you meet
your goals.

High Tech

Whether you’re moving paper to digital, migrating on-premise IT to the cloud or
shifting cloud environments we’ll guide you in your journey.


TESTIMONIALS
Hear From Our Happy Clients
GenIX has been a great IT partner to us as we are building a team and expanding
quickly. They have supported the management of migration projects with great
communication, their helpdesk response time is excellent and they are quick to
respond to feedback. Overall excellent support!

COOEnvironmental Services
I love working with GenIX! The team is always quick to respond whenever we have
any issues. I am not an IT savvy person and they always help me understand and
always make the effort to do things in the most affordable way, which is great
for us as a startup.

Operations ManagerAerospace Manufacturing Startup
We have a 45 person, multi-office architecture firm in Los Angeles that needs
frequent cutting-edge support. Generation IX has been critical to keeping that
cutting edge sharp, as well as providing reliable maintenance (both preventative
and ongoing) to our systems and network infrastructure. We've been a long-time
client of theirs, and have no plans to look elsewhere anytime soon. Always
reliable, and with a strong emphasis on direct client relations - their team
feels like an extension of our own. Proud to work with them as one of our
support vendors.

Director of OperationsArchitecture and Engineering Firm
Gen IX has been working with our school for close to 10 years now. They do
everything from simple troubleshooting to setting up our network and more. Can't
thank them enough for all the issues they have guided us through and resolved. I
would highly suggest Gen IX for any business.

PrincipalEducation

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Less Talk, More Solutions!

Schedule a free 30-minute consultation with one of our IT experts!

Book a Meeting

OUR TOP SERVICES


LEADING MANAGED IT SERVICES FOR LEADING LOS ANGELES BUSINESSES

Generation IX offers top-tier managed IT services for small and medium-sized
businesses throughout Los Angeles and beyond.

No matter what it is that you need, we are always committed to providing the
same high-quality, white-glove service that our clients have come to expect.

Technical Expertise
Work with a certified team of IT professionals


Before anything else, you must ensure that your IT services company is qualified
and understands all the applications and technologies you use.

Industry Expertise
Tailored services that fit your unique needs


We recommend that your organization hires an IT services company in Los Angeles
with a proven track record of success in your industry.

Availability
Responsive support from a qualified team


You should choose an IT services company that is in a position to offer your
organization 24/7 support and is in line with your preference (onsite or
remotely).

Adaptability
Delivering real results for your business


Your managed IT services partner must be willing and capable of providing you
with tailor-made IT services that satisfy your unique needs.

Commitment
Delivering the service and value you expect


Make sure your IT services company of choice is enthusiastic about helping your
business succeed. Your satisfaction should take priority over their profits.

Ask around and do your research to find an IT services company with a
respectable track record. Make sure you check Google Reviews.


OUR TECHNOLOGY PARTNERS


Offices in the Following Locations
Los Angeles
5839 Green Valley Cir,
Los Angeles, CA 90230
+1-424-383-6994

Irvine
400 Spectrum Center Dr,
Irvine, CA 92618
+1-949-828-6025

San Jose
111 North Market Street, Suite 300
San Jose, CA 95113-1116
+1-408-217-0164

Frequently Asked Questions
We Already Have an In-House IT Support Department, Can You Still Help?

Gen IX services clients with varying needs, and we pride ourselves on creating
tailored solutions for any business need.

One of our clients, who has an in-house team, recently needed help on a large
project migration to Office 365. We provided the resources and training
necessary to complete the job.

During the consultation, we plan with your in-house team focusing on the best
interest of your business’ goals.

What Industries Does Gen IX Support?

Gen IX supports a wide range of clients in various industries. These include: 

 * Private Equity
 * Business Management
 * Architecture
 * High Technology
 * Entertainment
 * Media & Production
 * to name a few

We offer personalized support to small and medium-sized businesses in the LA
area, and online support globally. 

If you’re not in any of the listed industries, you’re still more than welcome to
contact us!

I Have a Small IT Budget, Does It Make Sense to Outsource?

Outsourcing your IT will often be much less expensive than hiring a full-time IT
employee. Rather than paying a salary and benefits, businesses choose to
outsource with

Gen IX is tailored to the organization’s unique needs. We work with you to
ensure that you understand the ROI, and we pride ourselves on full cost
transparency.

I Am Not a Tech Person. What Can You Do For My Business?

We understand many business owners aren’t “tech people” and are sometimes
confused by what they need or what solutions an IT company provides.

We want to make everything from the language to the project cost transparent and
understandable.

Gen IX provides end-to-end IT solutions, which means that if you need a better
data storage system or want us to handle everything “techie,” we have you
covered.

How Do We Start a Relationship?

We’re glad you asked! Give us a call or send us an email. Our new client team
will set up a call to discuss your priorities and needs. We’ll visit you onsite
and complete an IT assessment of your current configuration if needed.

From there, we tailor a plan of what we think makes the most sense moving
forward. If it is not a fit, no hard feelings. If it is, welcome to the family.

Recent Posts
Managed IT Services for Small Businesses: Empowering Your Success
 * December 9, 2024
 * by Holden Watne

Cybersecurity Awareness Month and Your Safety
 * December 3, 2024
 * by Holden Watne

Understanding the Strategic Value of a Virtual CIO for Your Business
 * September 30, 2024
 * by Holden Watne


GET THE BIG IT DEPARTMENT WITHOUT THE HASSLES OF MANAGING ONE

Eliminate recurring issues and leverage the latest technologies while optimizing
your IT spending. 

Why choose Generation IX for managed IT?

 * Receive day-to-day and strategic IT support from a Microsoft and CompTIA A+
   certified partner
 * Enjoy faster than in-house support with a 5-minute response over IM and
   10-minute over the phone
 * Reduce preventive IT maintenance costs with our 20% discount on 3-year
   contracts
 * Minimize IT downtime from major outages with a team that can restore
   operations in just 4 hours
 * Streamline your cloud transition1 with our migration guidance and ongoing
   support


GET A QUOTE FOR OUR SERVICES SENT DIRECTLY TO YOUR INBOX!



Connect with us:

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Outsourced IT Services
 * Managed IT Services
 * IT Support
 * Helpdesk
 * Network and Infrastructure
 * Cloud Solutions

Cybersecurity
 * Managed Endpoint Detection and Response
 * SIEM
 * Vulnerability and Penetration Testing

Office Locations
 * Los Angeles
 * Culver City
 * Irvine
 * San Jose

Contact Us
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