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Our Platform




CONVIVA OPERATIONAL DATA PLATFORM

Connect business outcomes to system performance for operational actionability.

Explore the platform.

Our Tech


TIME-STATE ANALYTICS

Modeling real-world behaviors in real-time for immediate actionability.

Observability Reimagined


TOP 6 REASONS WHY YOUR OBSERVABILITY AND PRODUCT ANALYTICS TOOLS ARE FAILING YOU
EBOOK

Learn more


FULL EXPERIENCE

The first user-centric operational analytics solution.

Explore Capabilities


AVOD EXPERIENCE

Real-time stream monitoring and analytics in one.

Explore Capabilities


USE CASES

Learn how to optimize your business operations with Conviva.

Learn more


GLOBAL SERVICES

Leverage our products with support from our global team of experts

Unlock your potential

Partner with Conviva

 * Conviva PartnersJoin Conviva in building the new world of operational data
   analytics.


 * Conviva Resources
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 * Learn
   * Experience-Centric OperationsAchieve end-to-end visibility into every user
     journey.
   * Quality of ExperienceTurn big data into actionable intelligence.
   * Operational EfficiencyWork with clean, standardized, validated data.
   * Time-State TechnologyActionable Insights in real-time, in context, at
     scale.
   * Performance Improvement
   * ProfitabilityEliminate blind spots for your business.

Latest from Conviva


TOP 6 REASONS WHY YOUR OBSERVABILITY AND PRODUCT ANALYTICS TOOLS ARE FAILING YOU
EBOOK

Learn more

About Us

 * Our StoryWe revolutionize how businesses understand user experience &
   engagement.
   * Life at ConvivaOur team achieves the extraordinary.
   * Conviva Leadership

Careers


AT CONVIVA, WE BUILD TRANSFORMATIONAL TECHNOLOGY THAT SOLVES PROBLEMS NO ONE
ELSE CAN.

Join Us

Latest from Conviva


INSIDE THE TECH POWERING YOUR STREAMING OBSESSION

Learn more

Search for:





AI-AUGMENTED OPERATIONS


UNLOCK THE POWER OF EXPERIENCE-CENTRIC OPERATIONS 

UNDERSTAND AND DESTROY YOUR HIDDEN CONVERSION KILLERS BEFORE THEY DESTROY YOUR
BOTTOM LINE.

Request a demo



Top six reasons why your observability and product analytics tools are failing
you. Read Now

THERE’S A REASON THE WORLD’S LEADING B2C COMPANIES CHOOSE CONVIVA.
Our Customers Include 12 OF THE 15 LARGEST GLOBAL MEDIA COMPANIES
WITH COMBINED MARKET CAPS EXCEEDING HALF A TRILLION DOLLARS.

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IT’S ABOUT TIME.

The Conviva Operational Data Platform is the first and only to connect complex
system performance directly to business outcomes at scale, in real time.

For operational teams it’s a game-changing way to understand and immediately
respond to what customers are experiencing in the real world. Now you can
natively analyze complex big data effortlessly across vast and disparate data
sets. And eliminate noise and guesswork with Stateful Analytics, a new approach
that understands sequence, timing, and cause-and-effect, ensuring you get only
insights relevant to the moments that matter to your customers and your bottom
line.



> With Conviva, we can deliver our KPIs because everything is set up out of the
> box, from customer experience metrics to the ability to instantly correlate
> unexpected changes in engagement to performance issues on the backend. Not
> only was the SDK easy to integrate, but we have also been able to consolidate
> our technology spend by deploying Conviva for multiple use cases, including
> application analytics and video delivery.
> 
> Conviva lets us know exactly what our customers are experiencing and that is a
> game changer.

- Sander Kouwenhoven, CTO of NLZiet

THE CONVIVA OPERATIONAL DATA PLATFORM


STOP WORKING FOR YOUR DATA.
MAKE IT WORK FOR YOU.

Stop collecting and paying for data that fails to move the needle for your
business. Put an end to knowing there’s a problem without immediately
understanding why – or worse, not knowing there’s a problem at all until your
CEO sees customers ranting on social. Say goodbye to tool sprawl, soaring costs,
and contextless data that wastes resources and slows you down. Conviva empowers
your team to precisely identify what’s impacting customers, swiftly determine
priorities, and take immediate, high-impact action.


EXPERIENCE-CENTRIC VS. SYSTEM-CENTRIC APPROACH

Connect back-end performance to real-time customer experience and engagement at
scale with 100% census data.





STATEFUL ANALYTICS VS. TABULAR ANALYTICS

A new approach pioneered to continuously model and analyze real-world data,
taking sequence, timing, cause & effect into account.





UNIFIED VS. FRAGMENTED

Real-time monitoring and analytics on fully synchronized live and historical
data from any source.




An Operational Data Platform FOR YOUR BUSINESS


CUT COMPLEXITY, OVERHEAD, AND TIME-TO-RESOLUTION.

SQL-based observability and analytics tools simply can’t see everything you
need. What’s happening between events. System and user behavior over time. Cause
and effect across complex systems. Those gaps are why we built an entirely new
technology, computational model, and query language for the Conviva Operational
Data Platform.

Our real-time stateful monitoring & analytics platform is the world’s first and
only solution that replaces outdated data structures, expensive queries,
complicated dashboards, and time-consuming triage with transformational
technology that solves problems no one else can.

Full Experience


WORLD-CLASS USER EXPERIENCE,
GUARANTEED.

Conviva is the first user-centric operational analytics solution that enables
companies to deliver exceptional app experiences by providing end-to-end
visibility into their users’ journeys in applications.

See the Full Experience
AVOD Experience


UNMATCHED STREAMING,
DELIVERED.

Conviva provides instant analytics on live and historical data, benchmarks
streaming performance, highlights improvement opportunities, drills down to root
cause, and alerts you to problems you might never have discovered – all before
viewer experience is impacted.

Improve AVOD Experience


SINCE 2006 CONVIVA HAS BEEN AT THE FOREFRONT OF USER-CENTRIC ANALYTICS.

7B

Sensors deployed

5T

Events processed
every day

$20B

Streaming app revenues supported

500M

Unique Viewers

WITH THIS VISIBILITY, WE’VE BEEN ABLE TO RESOLVE ISSUES QUICKLY AND PROVIDE THE
BEST POSSIBLE VIEWING EXPERIENCES.

JARRED WILICHINSKY, VP VIDEO MONETIZATION AND OPERATIONS, PARAMOUNT+


EXPLORE THE NEW WORLD OF OPERATIONAL ANALYTICS.


Blog


5 STRATEGIES TO ESCAPE THE OBSERVABILITY MONEY PIT AND BOOST USER EXPERIENCE

Conviva offers a unique approach to operationalizing data in a precise,
context-rich manner that drives efficiency and reduces cost.
Read more

Blog


TOP 6 REASONS WHY YOUR OBSERVABILITY AND PRODUCT ANALYTICS TOOLS ARE FAILING YOU
EBOOK

Download this eBook to learn the top six reasons why your observability and
product analytics tools are failing you.
Read more

Blog


REVOLUTIONIZING OPERATIONAL EFFICIENCY: UNIFYING ANALYTICS AND OBSERVABILITY FOR
SEAMLESS DECISION-MAKING

CTOs and operational teams are facing two critical challenges: 1) high analytics
and observability spend with low return on investment (or without the expected
impact) and 2) low operational efficiency due to disconnected decision-making.
Read more



READY TO TRANSFORM YOUR BUSINESS?

Get Started


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