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FREQUENTLY ASKED QUESTION

Delivery Process

Delivery process will take 1-3 days for (SM) , 1-7 days for ( SS )  after
proceed payment . We deliver your item via Ninja Van Malaysia

Return & Exchange Policy

Dear valued customer, we at Rayas Plaid will always make sure all our product is
process and shipped in good condition. However, should there is an issue with
the item received, you may return the product purchased online within 5 days of
received date. All return will be subject to the following terms and conditions:

– Return item(s) must be unworn, unwashed, unaltered and return in the exact
condition upon purchased

– Sale/Discounted item(s) are not eligible for refund or exchange. If you want
to exchange with the different price from the original product, we will not
refund upon the balance.

 – Following reasons will not be considered as a valid grounds for a refund or
exchange, such as “I choose wrong size” or “I don’t want it anymore”.

– We reserve the right to refuse any refund request, at our own discretion,
should we determine that a customer is abusing our refund and exchange policy.

– Note: All shipping cost of return item(s) are to be borne by purchaser.

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Contact Us Via Whatsapp +60163463446

The perfect blend of comfort, fashion and traditional charm!


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