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URL: https://www.lumaworkplace.com/recipes/counter-assumptions-and-define-bold-challenges-with-empathy-driven-insights
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MAKE WORK BETTER

LUMA Workplace is a digital platform for everyone to learn and apply
human-centered design methods.

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resending the email.

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LEVERAGE METHODS IN YOUR DAILY WORK

The LUMA System of 36 proven human-centered design methods helps make work more
effective, engaging, and fun. Try the activities yourself in no time by
referencing real examples, expert tips & tricks, and step-by-step instructions.

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GET EXPERT TIPS & RECIPES TO OVERCOME EVERYDAY CHALLENGES

Recipes take the guesswork out of finding ideas and inspiration for the problems
you face at work. No matter what industry, role, or process, LUMA Workplace has
recipes for you.

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MAKE YOUR NEXT MEETING OR WORK SESSION AMAZING

With the Session Planner, you can create an agenda using human-centered design
methods, get facilitation tips & suggestions, and manage logistics & timing with
ease.

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Learn more about LUMA Workplace


WHAT PEOPLE ARE SHARING

Insightful content, clear explanations, visual training, and real world
application.

Innovation Manager at a global business consultancy


LUMA Workplace is one of the most valuable tools I’ve ever had access to.

Student Life Director at a technical college


When I need to facilitate a session it’s the first thing I open. I love the
recipes, the ease of use, the videos...  I wouldn’t think about facilitating a
session without looking at my LUMA platform.

Change Management Director at a global technology company


I love the way the site is categorized. I can look up individual methods or
recipes, and then can drill down into the details.

HR Analytics Consultant at a heavy equipment company


The platform has allowed me to reconfigure my skills as a management consultant
into a far more effective agent of change.

Management consultant at a boutique consultancy

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