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Effective URL: https://docs.rocket.chat/about-rocket.chat/rocket.chat-overview
Submission: On February 15 via api from US — Scanned from DE
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WebsiteCommunityDeveloperFree Trial Search… ⌃K Links About Rocket.Chat Rocket.Chat Overview Deploy Prepare for your Deployment Scaling Rocket.Chat Installing Client Apps Rocket.Chat Environment Configuration Updating Rocket.Chat Setup and Configure License Application Accessing Your Workspace Advanced workspace management Enterprise Edition Trial Rocket.Chat Air-gapped Deployment Roles in Rocket.Chat Use Rocket.Chat User Guides Workspace Administration Omnichannel Message Auditing Panel Message Auditing Log Rocket.Chat Cloud Rocket.Chat Voice Channel Rocket.Chat Conference Call Rocket.Chat Federation Rocket.Chat Mobile Omnichannel Agent's Guides Extend Rocket.Chat Capabilities Rocket.Chat Marketplace Integrations Rocket.Chat API Resources Frequently Asked Questions Brand and Visual Guidelines Development Docs Get Support Contribute to Rocket.Chat Contributor Code of Conduct How can I help? Annual Contribution Programs Github Sponsorship Rocket.Chat Legal Terms of Service Master Services Agreement for Self Managed Workspaces Master Service Agreement for Professional Services Code of Conduct for our services Censorship and Harmful Content Guidelines for Law Enforcement Server Lookup DMCA Policy Rocket.Chat privacy and security Privacy Policies Security Policy Security and Compliance Guides Data Processing Agreement GDPR Powered By GitBook ROCKET.CHAT OVERVIEW Rocket.Chat’s mission is to empower organizations to own their conversations by developing the world’s most flexible and secure open-source communications platform. Rocket.Chat is a customizable open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, across devices on the web, desktop, or mobile. Rocket.Chat integrates with multiple conversation channels like website Live Chat, email, Facebook page, Twitter, WhatsApp, Instagram, etc. It shows discussion from various channels, thereby constructing a single view of the customer and helping diminish the time needed to switch between the tools. Mobile app for Rocket.Chat (available for Android and iOS) enables you to browse conversations, reply to messages and collaborate with the team. Using our self-managed offerings, you can deploy Rocket.Chat on your own server, or you can use SaaS Rocket.Chat. We offer support and professional services for our enterprise plan. PRODUCT OFFERINGS Rocket.Chat has four key product offerings: Team collaboration - A single point for secure internal and cross-company collaboration. Omnichannel customer service - Engage in seamless interactions with customers regardless of how they connect with you. Chat engine - Create customized messaging experiences within your mobile or web app. Marketplace - Choose a wide range of apps and native integrations that help your business communicate more effectively. SECURITY OFFERINGS With Rocket.Chat, you can safeguard your internal and external communications with the highest standards in data privacy, security, and ownership. Admins can configure their workspace according to their own policies. Our software has been deployed in the most rigorous environments, supporting compliance with GDPR, HIPAA, FINRA, FedRAMP, and more. ROCKET.CHAT ON-PREMISE Rocket.Chat gives you full ownership of your data. Leverage secure, self-managed installation in your data center with layered security options (e.g., SSL, VPN, and DMZ). Rocket.Chat’s on-premise offerings can be hosted entirely behind your firewall or on an air-gapped network. ROCKET.CHAT SAAS Rocket.Chat’s robust and scalable cloud is built on Docker and Kubernetes and combines it with our services and innovative platform. Hosted in secure and audited data centers in multiple regions for our customers to choose from – ensuring the best performance and meeting strict data localization requirements. INFORMATION GOVERNANCE Rocket.Chat offers governance and risk-management capabilities that meet the needs of the most security-conscious organizations. This includes global retention policies, compliance exports, and backup and restoration capabilities. IMPORTANT LINKS SETUP YOUR ACCOUNT Prepare for your Deployment Admin Account Creation Access your workspace Workspace Administration User Panel CHANNELS Rooms Omnichannel Omnichannel Apps FEATURES Rocket.Chat Voice Channel Rocket.Chat Conference Call Analytics Push Notifications Message Auditing Panel Identity Management (EE vs CE) Federation MINIMUM REQUIREMENTS Minimum Requirements Hardware Requirements SUPPORT Get Support DEVELOPER GUIDES Rocket.Chat Developer Rocket.Chat Developer COMMUNITY How can I help? Next - Deploy Prepare for your Deployment Last modified 1d ago Was this page helpful? Export as PDF Copy link On this page Product Offerings Security Offerings Rocket.Chat on-premise Rocket.Chat SaaS Information governance Important Links Setup your account Channels Features Minimum Requirements Support Developer Guides Community Cookies Reject all This site uses cookies to deliver its service and to analyse traffic. By browsing this site, you accept the cookie policy. About Rocket.Chat Rocket.Chat Overview Deploy Prepare for your Deployment Scaling Rocket.Chat Installing Client Apps Rocket.Chat Environment Configuration Updating Rocket.Chat Setup and Configure License Application Accessing Your Workspace Advanced workspace management Enterprise Edition Trial Rocket.Chat Air-gapped Deployment Roles in Rocket.Chat Use Rocket.Chat User Guides Workspace Administration Omnichannel Message Auditing Panel Message Auditing Log Rocket.Chat Cloud Rocket.Chat Voice Channel Rocket.Chat Conference Call Rocket.Chat Federation Rocket.Chat Mobile Omnichannel Agent's Guides Extend Rocket.Chat Capabilities Rocket.Chat Marketplace Integrations Rocket.Chat API Resources Frequently Asked Questions Brand and Visual Guidelines Development Docs Get Support Contribute to Rocket.Chat Contributor Code of Conduct How can I help? Annual Contribution Programs Github Sponsorship Rocket.Chat Legal Terms of Service Master Services Agreement for Self Managed Workspaces Master Service Agreement for Professional Services Code of Conduct for our services Censorship and Harmful Content Guidelines for Law Enforcement Server Lookup DMCA Policy Rocket.Chat privacy and security Privacy Policies Security Policy Security and Compliance Guides Data Processing Agreement GDPR Powered By GitBook