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Text Content

 * Our Approach
 * What We Do
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IT SUPPORT & MANAGED SERVICES

The expertise to support your hybrid working environment around-the-clock

In a hybrid world of working, it’s essential that your workforce can operate
securely from anywhere at any time of day. Frontline understands the challenges
this brings in trying to deliver seamless communication and collaboration across
locations whilst keeping data secure.

Empowering a workforce with productivity tools enhances the effectiveness of the
work experience, but it also keeps the workforce happier, makes them feel more
valuable and much more likely to stay in your employment – it’s a win all round.

Frontline can help you provide those tools whilst monitoring and protecting your
vital IT assets, so they come to no harm – accidentally or intentionally.


MANAGED SERVICE BUNDLES




MANAGED SERVICE - STANDARD

£25 user per month

For businesses looking to alleviate the day-to-day management of in-house IT
systems: this bundle allows us to provide 24/7 monitoring and management of your
IT infrastructure.

 * Allow our team of experts to manage your estate
 * Allow your internal team to focus on your day-to-day activities and future
   growth
 * Access to the Frontline customer portal to raise and track current tickets
 * Expert device configuration, management, and continuous monitoring
 * Keep your devices secure and current with the latest vendor updates
 * Proactive checks and automated housekeeping tasks
 * Management of security patches and software upgrades

Enquire Now


MANAGED SERVICE - PREMIUM

£35 user per month

Includes all the features and benefits of the ‘Standard’ bundle, and also
ensures your organisation has a proactive service management strategy.

 * Latest operating system and application updates from Microsoft and third
   party applications
 * Third party application patch management
 * Access to support from our Service Desk during extended business hours
 * Endpoint security improvements by Windows OS Feature updates
 * 24/7 support on configuration item remediation of Priority 1 incidents

Enquire Now


MANAGED SECURITY

£5 user per month

For businesses that need managed support for additional security measures.
Includes monitoring and alerting services and provides the appropriate security
practices for your identified risk.

 * Minimise downtime due to vulnerabilities and outdated software
 * Gain automatic verification of security compliance for each piece of software
   installed
 * Be made aware of issues and vulnerabilities in a controlled manner
 * Data breach identification and early detection/notification
 * Daily measurement of security performance
 * Closer alignment to security accreditations such as ISO 27001 or CE+

Enquire Now


FEATURES AND BENEFITS


PRIVATE, PUBLIC AND HYBRID CLOUD OPTIONS


PUBLIC CLOUD SUPPORTED BY OUR SERVICE DESK


SUPPORT TO TRANSITION TO THE CLOUD SECURELY


INTEGRATED CLOUD AND ONSITE IT ENVIRONMENT


WIDE RANGE OF CLOUD SERVICES


MAKE USE OF FRONTLINE’S DATACENTRE


PAY AS YOU CONSUME

Frontline appreciates the complexity of your IT infrastructure and delivers IT
support services to keep your organisation operational and secure and allow
support for your users around the clock across all their devices.

Ultimately, we provide you the security to concentrate on what you do best by
translating your business requirements and challenges into the right IT
solutions that empower your business growth and success.

Maybe you need someone to handle the management of your assets, updating devices
and security remediation? If you do, we have services to suit your needs.


WE WORK WITH LEADING TECHNOLOGY PARTNERS




CASE STUDY / DEAFNESS SUPPORT NETWORK


DISCOVER HOW SEAMLESS IT SUPPORT CAN HELP TRANSFORM YOUR BUSINESS OPERATIONS

Watch Case Study


DISCOVER HOW SEAMLESS IT SUPPORT CAN HELP TRANSFORM YOUR BUSINESS OPERATIONS

Get in touch



USEFUL LINKS

 * Resource Centre
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   * Downloads
 * Policies
   * Privacy Policy
   * Data protection privacy notice (recruitment)
   * Terms and Conditions
   * Data Protection (GDPR)


CONTACT US

Get in touch

Email us: info@frontline-consultancy.co.uk

Speak to one of our IT experts: 0333 323 2141



© Frontline Consultancy and Business Services Ltd 2023
Company registration number 2643915

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