helpdeskpoc.solutionzinc.com
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44.207.234.14
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URL:
https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/neutral/new
Submission: On December 01 via api from US — Scanned from DE
Submission: On December 01 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST /support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/neutral/new
<form accept-charset="UTF-8" action="/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/neutral/new" data-email-scan-compatible="true" data-handle="aa36baf3f8edd6f4555b6af9a52ff247" id="survey_form" method="post"
onsubmit="javascript:Feedback.surveySaveHit(event, '100', 'aa36baf3f8edd6f4555b6af9a52ff247', '')">
<div style="margin:0;padding:0;display:inline"><input name="utf8" type="hidden" value="✓"><input name="authenticity_token" type="hidden" value="dDwVWGv6y06jGnMErmzXNZcrqFRzUWd5osf27zX7TPA="></div>
<div class="highlighter">
<h2></h2>
<div class="freshdesk_satisfaction_survey">
<div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif;">
<span style="font-family: Arial, sans-serif; color: #333;font-weight:bold;">
<p> How would you rate your overall satisfaction for the resolution provided by the agent? </p>
</span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px; margin-left: auto; margin-right: auto;">
<tbody>
<tr>
<td id="survey_option_header_103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#4e8d00"></td>
<td id="survey_option_header_102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#6bb436"></td>
<td id="survey_option_header_100" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#f1db16;" data-bg-color="#f1db16"></td>
<td id="survey_option_header_-102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#ff8c00"></td>
<td id="survey_option_header_-103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#e7340f"></td>
</tr>
<tr>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#e6efdd" data-choice="103">
<a href="https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Extremely satisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#ebf4e3" data-choice="102">
<a href="https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/very_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Mostly satisfied</a>
</td>
<td class="survey_option selected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2;" data-bg-color="#fdfae2" data-choice="100">
<a href="https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:black;">Neither satisfied nor dissatisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#ffefdf" data-choice="-102">
<a href="https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/very_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Mostly dissatisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#fce3e0" data-choice="-103">
<a href="https://helpdeskpoc.solutionzinc.com/support/custom_surveys/aa36baf3f8edd6f4555b6af9a52ff247/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Extremely dissatisfied</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<script type="text/javascript">
jQuery(document).ready(function() {
jQuery('.survey_option.unselected').hover(function(event) {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', jQuery(this).data('bgColor'));
jQuery(this).find('a').css('color', 'black');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', choiceHeader.data('bgColor'));
}, function() {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', 'lightgrey');
jQuery(this).find('a').css('color', 'grey');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', 'grey');
});
});
</script>
<div class="survey-overlay center" style="display:none;"></div>
<div class="loading">
<span class="loading-text"> Redirecting to ticket page </span>
</div>
</div>
<div class="survey_question_list" id="survey_question">
<textarea autocomplete="off" class="input-comment required" id="survey_feedback" name="feedback" rel="ghostwriter" type="text" width="100%" placeholder="Add more details about customer experience."></textarea>
<input class="btn btn-primary btn-comment" id="submit_survey" name="commit" type="submit" value="Submit">
</div>
</form>Text Content
SOLUTIONZ, INC How would you rate your overall satisfaction for the resolution provided by the agent? Extremely satisfied Mostly satisfied Neither satisfied nor dissatisfied Mostly dissatisfied Extremely dissatisfied Redirecting to ticket page