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DM 168

INVESTIGATION


CYBERATTACKS: SOUTH AFRICA, YOU’VE BEEN HACKED

(Credit: Gallo Images / Unsplash)

By Caryn Dolley
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06 Nov 2021
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RECENT CYBERATTACKS ON SOUTH AFRICA HAVE SHOWN HOW VULNERABLE THE COUNTRY IS TO
CYBERCRIMINALS AND RANSOMWARE ASSAULTS, WHICH POSE A THREAT TO PEOPLE, THE
ECONOMY AND INFRASTRUCTURE.



Online crooks are increasingly targeting South Africa, which now has the
third-highest number of cybercrime victims in the world. This costs about
R2.2-billion annually.

In the first quarter of this year, South Africa was also the worst affected on
the continent in terms of targeted ransomware attacks, which can affect critical
infrastructure.



This is according to Interpol’s African Cyberthreat Assessment Report released
in October.

It comes as the Department of Justice and Constitutional Development recovers
from a debilitating ransomware attack that unfolded in September, affecting all
its electronic systems.



Transnet and its division that operates SA’s biggest ports was also the target
of a cyberattack earlier this year that affected crucial systems.

And the National School of Government appears to have paid cybercrooks a
R2-million ransom, previously, while the private hospital group Life Healthcare
was targeted last year in an attack that affected admissions systems and email
servers.

These incidents paint a worrying picture of how vulnerable South Africa is to
cybercriminals and even cyberwarfare.

A possible example of cyberwarfare, showing how far-reaching and detrimental it
can be to residents, is the attempted poisoning of a water plant in Florida in
the US earlier this year. It was reported a hacker increased sodium hydroxide
levels in the water supply that reached a town of 15,000 people.

The attack was thwarted.

This week malicious cyberactivities also made global headlines – and this had
suspected links to South Africa.

The US Department of Commerce’s Bureau of Industry and Security added four
companies – two Israeli, one Russian and one in Singapore – to its Entity List;
in other words, to its trade restriction list.

“NSO Group and Candiru (Israel) were added to the Entity List based on evidence
that these entities developed and supplied spyware to foreign governments that
used these tools to maliciously target government officials, journalists,
businesspeople, activists, academics and embassy workers,” a statement said.

“Positive Technologies (Russia) and Computer Security Initiative Consultancy Pte
Ltd (Singapore) were added to the Entity List based on a determination that they
traffic in cybertools used to gain unauthorised access to information systems,
threatening the privacy and security of individuals and organisations
worldwide.”

Israel’s NSO Group developed Pegasus spyware and in 2018 the Canadian-based
Citizen Lab, involved in “investigating digital espionage against civil
society”, reported that suspected Pegasus-infected devices were traced to 45
countries, including South Africa.

Reports recently emerged that President Cyril Ramaphosa may have been among
those spied on via his phone.

Red flags have previously been raised about South Africa and cybercrime.

Deputy Police Minister Cassel Mathale, in the 2019/20 South African Police
Service Annual Report, acknowledged it as an evolving problem.

“The Fourth Industrial Revolution (4IR) implies significant technological
advancements for the country and the continent, but also involves significant
risk,” he said.

“The threat to the South African economy and population posed by the malicious
and criminal targeting of cyberspace is significant and must be countered and
acted upon.”

According to the October 2021 Interpol report, there is a “critical absence of
cybersecurity protocol, cyber-resilience as well as mitigation and prevention
measures for individuals and businesses” in Africa.

There are more than 500 million internet users across the continent. Kenya has
the most online citizens, followed by Nigeria, then South Africa, with about 56%
of its population online. Mobile banking, used widely in these countries, was
flagged.

“It poses a significant future threat, with the rise in malicious apps on mobile
devices exploiting increasing vulnerabilities,” the report said.

“The growing rate of digital transformation within the African region is
facilitating the emergence of new attack vectors and opportunities for
cybercriminals.”

It said that from January 2020 to February 2021 a multinational cybersecurity
software company, Trend Micro, recorded millions of threat detections – 679
million email ones, 8.2 million file ones and 14.3 million web ones.

“More specifically, South Africa had 230 million threat detections in total,
while Kenya had 72 million and Morocco 71 million,” it said.

“In South Africa, 219 million detections were related to email threats. South
Africa also had the highest targeted ransomware and BEC [business email
compromise] attempts.

“The exploitation of these vulnerabilities within South Africa was further
highlighted by [Irish-based company specialising in IT services] Accenture, who
identified that South Africa has the third highest number of cybercrime victims
worldwide, at a cost of R2.2 billion a year.”

This country also stood out on the continent in terms of ransomware. “South
Africa was the country most heavily affected by targeted ransomware in the first
quarter of 2021, with a variety of families such as Crysis, Nefilim, Ryuk, Clop,
and Conti ransomware,” the report said.

Some of South Africa’s most crucial departments have recently been the targets
of effective online hijackers.

Enrico Calandro, co-director at Cybersecurity Capacity Centre for Southern
Africa, told DM168 that, because it was not yet publicly known who was behind
the attacks, it was not clear if these were opportunistic or specifically
targeted.

“Utilities and other national critical infrastructures, as well as IT systems of
state departments, are vulnerable to attacks because of the essential services
they offer – be it water or electricity supply, transport in the case of
Transnet, or public services,” he said.

“They are often exclusive suppliers of these services, thus offering a single
point of failure.”

In one of the most recent cases, the Justice and Constitutional Development
Department was hit in September when its “IT systems were encrypted and
unavailable to officials and the public and affecting all of the department’s
electronic systems”.

The trickle-down effect was immense, with the running of courts affected and
payments to maintenance beneficiaries delayed.

“Focused support continues to be given to courts across the country to ensure
that court proceedings are not negatively affected by the IT system challenges,”
a statement at the time said.

An IT team was worked with others and introduced standard procedures for
manually operated court recording technology systems.

“The Master’s Offices around the country continue to, as interim measure, use a
manual process to provide bereaved families, in exceptional cases, where there
is a need to access funds from the deceased’s banking account for burial costs,”
the statement said.

By October the department had managed to stop the spread of malware.

An assessment of “1,200 files containing personal information that may have been
compromised during the attack” had been completed.

Two months earlier, on 22 July, Transnet and Transnet Port Terminals was
targeted, resulting in it declaring force majeure at container terminals.

Some operations had to be switched to manual.

> Some experts have observed that the attack against Transnet caused a
> cascading, systemic failure at a regional and national level, including
> economic damage and food insecurity, which could lead to societal instability
> and therefore it could be an act of cyberwarfare.

The Transnet attack happened the same month as the attempted insurrection events
centred in KwaZulu-Natal, some of which were fuelled on social media platforms
including Twitter.

Parliament later heard that “cyber capabilities are seriously lacking” in the
police service and Hawks.

“Much of the [Kwazulu-Natal related] unrest happened on social media and
governmental departments were concerned about manipulation of social media
posts,” minutes of a September meeting, about an oversight visit to that
province, in Parliament said.

“Due to the fact that the Cybercrimes Act 19 of 2020 is not yet in operation,
they [the authorities] had to use the Electronic Communications Act 36 of 2005.”

Ramaphosa signed the Cybercrimes Act into law earlier this year, but it was not
immediately operational.

Calandro told DM168 that acts that disrupted critical infrastructure amounted to
“an armed attack” and could be considered cyberwarfare.

“Some experts have observed that the attack against Transnet caused a cascading,
systemic failure at a regional and national level, including economic damage and
food insecurity, which could lead to societal instability and therefore it could
be an act of cyberwarfare,” he said. “However, only governments, organs of the
state, or state-directed or state-sponsored individuals or groups can engage in
cyberwarfare.

“Other experts instead observed that the Transnet ransom note was similar to
others seen in recent months, linked to ransomware strains known variously as
‘Death Kitty’, ‘Hello Kitty’ and ‘Five Hands,’” Calandro said.

It was reported the attack could have been carried out by Eastern European or
Russian criminals. This week a Transnet official told DM168 there were no new
developments to report.

In an October 2021 response to Parliamentary questions about the cyberattack,
Public Enterprises Minister Pravin Gordhan provided some details.

He said that all information and communications technology systems had been shut
down to stop the spread of malware.

“Some servers and some workstations that were online at the time of the attack
were encrypted by the ransomware…

“It was a ransomware attack. There is a criminal investigation in progress.”

The impact of the attack had a ripple effect. “Container volumes were delayed as
a result of the cyberattack or the resulting congestion. However, most imports
and exports would still be serviced through SA or neighbouring ports, albeit
later than originally planned,” Gordhan said.

“Automotive vessels were delayed due to system unavailability, which was
mitigated by the implementation of manual processes. Some vessels have been
diverted between terminals and other delayed volumes have caught up.”

He said Transnet had been rolling out extra network security measures and this
was fast-tracked.

Meanwhile, it appears the National School of Government (NSG), the state’s
training institution meant to build public service capacity, was a cybercrime
victim and paid a ransom.

This week the NSG did not respond to a DM168 query about the attack. Details on
that attack previously emerged in Parliament.

“The global pandemic created even further challenges for the NSG because as it
was shifting its work to be more in line with technology, to deliver its
services, it ended up becoming a victim of ransomware,” March 2021 Parliamentary
meeting minutes said.

“The NSG was required to pay about R2-million which was unbudgeted for, because
it faced a crisis of losing its ability to use its system. When the system was
lost for about two months, the NSG could not generate some of the quotations for
people who wanted to train virtually. Covid therefore had a major impact on its
operations.”

There have been some major cybercrime crackdowns in other countries.

In September 2021, Ireland’s Garda National Cyber Crime Bureau announced it had
seized domains used in ransomware attacks in an operation targeting a cybercrime
group based in Russia.

A Garda National Cyber Crime Bureau statement said the seizure of domains
prevents “a large number of further Ransomware Attacks across the world”.

“To date a total of 753 attempts were made by ICT [information and
communications technology] systems across the world to connect to the seized
domains,” it said.

“In each instance, the seizure of these domains … is likely to have prevented a
Ransomware Attack on the connecting ICT system, by rendering the initially
deployed malware on the victim’s system as ineffective.”

At the time, asked if South Africa had perhaps been targeted or affected in any
way, Emma Farrelly of the Garda Press Office responded to a Daily Maverick
query: “There is no further information being made available in relation to this
investigation.”

UNDERWORLD ONLINE

 * 230 million threat detections in SA in a year
 * National School of Government paid R2-million in ransomware attack
 * All electronic services affected, and 1,200 personal files possibly
   compromised in Justice and Constitutional Development Department attack
 * Eastern European or Russian cybercriminals possibly behind Transnet Port
   Terminals attack
 * Ireland’s cybercrime police seized domains in an operation targeting a
   Russian group thereby preventing ransomware attacks across the world
 * US blacklists Israeli firm that supplied Pegasus spyware –` apparently traced
   to countries including SA – to foreign governments, allegedly to “maliciously
   target” figures including state officials, activists, and journalists

(Sources: Interpol’s African Cyberthreat Assessment Report, Parliamentary
meeting minutes, government press releases, research)

DECODING CYBERATTACKS

Enrico Calandro, co-director at Cybersecurity Capacity Centre for Southern
Africa, explains different types of attacks:

 * Malware or ‘malicious software’ is intrusive software designed to cause
   damage to computer systems and data, or to gain unauthorised access to a
   network.
 * “It may have a variety of goals. For instance, it may trick victims to
   provide personal data for identity theft, it could steal credit card or other
   financial data and information, it could take control of multiple computers
   to launch denial-of-service attacks, or it could infect computers and use
   them to mine bitcoin or other cryptocurrencies.
 * “Ransomware is a form of malware that encrypts the victim’s data and files
   until a ransom is paid. The demand normally involves intimidating messages
   which instil fear and panic into the victims, and a deadline after which the
   ransom might increase or the data and files will be deleted.
 * “Only after the ransom is paid [will] the attacker [provide] a decryption key
   to restore access to the victim’s data. In some cases, a decryption key is
   not sent even after the payment of the ransom. Normally, payment is demanded
   in virtual currency, such as bitcoins.” DM168

This story first appeared in our weekly Daily Maverick 168 newspaper which is
available for R25 at Pick n Pay, Exclusive Books and airport bookstores. For
your nearest stockist, please click here.






 * Cyberattacks
 * Cybercrime
 * Hacking
 * Ransomware
 * South Africa




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(_GRECAPTCHA) when executed for the purpose of providing its risk analysis.cid1
yearThis is an important cookie in making credit card transaction on the
website. It allows the online transaction without storing the credit card
information.This service is provided by Stripe.com.connect.sid1 monthThis cookie
is used for authentication and for secure log-in. It registers the log-in
information.cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR
Cookie Consent plugin. The cookie is used to store the user consent for the
cookies in the category "Analytics".cookielawinfo-checkbox-functional11
monthsThe cookie is set by GDPR cookie consent to record the user consent for
the cookies in the category "Functional".cookielawinfo-checkbox-necessary11
monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to
store the user consent for the cookies in the category
"Necessary".cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR
Cookie Consent plugin. The cookie is used to store the user consent for the
cookies in the category "Other.cookielawinfo-checkbox-performance11 monthsThis
cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the
user consent for the cookies in the category "Performance".elementorneverThis
cookie is used by the website's WordPress theme. It allows the website owner to
implement or change the website's content in real-time.JSESSIONIDsessionUsed by
sites written in JSP. General purpose platform session cookies that are used to
maintain users' state across page requests.PHPSESSIDsessionThis cookie is native
to PHP applications. The cookie is used to store and identify a users' unique
session ID for the purpose of managing user session on the website. The cookie
is a session cookies and is deleted when all the browser windows are
closed.viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent
plugin and is used to store whether or not user has consented to the use of
cookies. It does not store any personal data.

Functional
Functional
Functional cookies help to perform certain functionalities like sharing the
content of the website on social media platforms, collect feedbacks, and other
third-party features.

CookieDurationDescription__atuvc1 year 1 monthThis cookie is set by Addthis to
make sure you see the updated count if you share a page and return to it before
our share count cache is updated.__atuvs30 minutesThis cookie is set by Addthis
to make sure you see the updated count if you share a page and return to it
before our share count cache is updated.__cf_bm30 minutesThis cookie is set by
CloudFlare. The cookie is used to support Cloudflare Bot Management.__pvi1
dayThis cookie is used for the implementation of the news content from other
sites.bcookie2 yearsThis cookie is set by linkedIn. The purpose of the cookie is
to enable LinkedIn functionalities on the page.lidc1 dayThis cookie is set by
LinkedIn and used for routing.

Performance
Performance
Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

CookieDurationDescriptiond3 monthsThis cookie tracks anonymous information on
how visitors use the website.

Analytics
Analytics
Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics the number of
visitors, bounce rate, traffic source, etc.

CookieDurationDescription__gads1 year 24 daysThis cookie is set by Google and
stored under the name dounleclick.com. This cookie is used to track how many
times users see a particular advert which helps in measuring the success of the
campaign and calculate the revenue generated by the campaign. These cookies can
only be read from the domain that it is set on so it will not track any data
while browsing through another sites._ga2 yearsThis cookie is installed by
Google Analytics. The cookie is used to calculate visitor, session, campaign
data and keep track of site usage for the site's analytics report. The cookies
store information anonymously and assign a randomly generated number to identify
unique visitors._ga_Y7XD5FHQVG2 yearsThis cookie is installed by Google
Analytics._gat_UA-10686674-11 minuteThis is a pattern type cookie set by Google
Analytics, where the pattern element on the name contains the unique identity
number of the account or website it relates to. It appears to be a variation of
the _gat cookie which is used to limit the amount of data recorded by Google on
high traffic volume websites._gid1 dayThis cookie is installed by Google
Analytics. The cookie is used to store information of how visitors use a website
and helps in creating an analytics report of how the website is doing. The data
collected including the number visitors, the source where they have come from,
and the pages visted in an anonymous form.ajs_anonymous_idneverThis cookie is
set by Segment.io to check the number of ew and returning visitors to the
website.ajs_user_idneverThe cookie is set by Segment.io and is used to analyze
how you use the websiteANON_ID3 monthsThis cookie is provided by Tribalfusion.
The cookie is used to give a unique number to visitors, and collects data on
user behaviour like what page have been visited. This cookie also helps to
understand which sale has been generated by as a result of the advertisement
served by third party.jam_heavy_ga_session5 yearsThis cookie is installed by
Google Analytics.UserID13 monthsThe cookie sets a unique anonymous ID for a
website visitor. This ID is used to continue to identify users across different
sessions and track their activities on the website. The data collected is used
for analysis.uvc1 year 1 monthThe cookie is set by addthis.com to determine the
usage of Addthis.com service.

Advertisement
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and
marketing campaigns. These cookies track visitors across websites and collect
information to provide customized ads.

CookieDurationDescription__tbc2 yearsThis cookie is used for measuring the
efficiency of advertisement by registering data on visitors from multiple
website._cc_aud8 months 26 daysThe cookie is set by crwdcntrl.net. The purpose
of the cookie is to collect statistical information in an anonymous form about
the visitors of the website. The data collected include number of visits,
average time spent on the website, and the what pages have been loaded. These
data are then used to segment audiences based on the geographical location,
demographic, and user interest provide relevant content and for advertisers for
targeted advertising._cc_ccsessionThe cookie is set by crwdcntrl.net. The
purpose of the cookie is to collect statistical information in an anonymous form
about the visitors of the website. The data collected include number of visits,
average time spent on the website, and the what pages have been loaded. These
data are then used to segment audiences based on the geographical location,
demographic, and user interest provide relevant content and for advertisers for
targeted advertising._cc_dc8 months 26 daysThe cookie is set by crwdcntrl.net.
The purpose of the cookie is to collect statistical information in an anonymous
form about the visitors of the website. The data collected include number of
visits, average time spent on the website, and the what pages have been loaded.
These data are then used to segment audiences based on the geographical
location, demographic, and user interest provide relevant content and for
advertisers for targeted advertising._cc_id8 months 26 daysThe cookie is set by
crwdcntrl.net. The purpose of the cookie is to collect statistical information
in an anonymous form about the visitors of the website. The data collected
include number of visits, average time spent on the website, and the what pages
have been loaded. These data are then used to segment audiences based on the
geographical location, demographic, and user interest provide relevant content
and for advertisers for targeted advertising._kuid_5 months 27 daysThe cookie is
set by Krux Digital under the domain krxd.net. The cookie stores a unique ID to
identify a returning user for the purpose of targeted advertising._rxuuid1
yearThe main purpose of this cookie is targeting, advertesing and effective
marketing. This cookie is used to set a unique ID to the visitors, which allow
third party advertisers to target the visitors with relevant advertisement up to
1 year.ANON_ID_old3 monthsThis cookie helps to categorise the users interest and
to create profiles in terms of resales of targeted marketing. This cookie is
used to collect user information such as what pages have been viewed on the
website for creating profiles.bscookie2 yearsThis cookie is a browser ID cookie
set by Linked share Buttons and ad tags.CMID1 yearThe cookie is set by
CasaleMedia. The cookie is used to collect information about the usage behavior
for targeted advertising.CMPRO3 monthsThis cookie is set by Casalemedia and is
used for targeted advertisement purposes.CMPS3 monthsThis cookie is set by
Casalemedia and is used for targeted advertisement purposes.CMST1 dayThe cookie
is set by CasaleMedia. The cookie is used to collect information about the usage
behavior for targeted advertising.DSID1 hourThis cookie is setup by
doubleclick.net. This cookie is used by Google to make advertising more engaging
to users and are stored under doubleclick.net. It contains an encrypted unique
ID.google_push5 minutesThis cookie is set by the Bidswitch. This cookie is used
to collect statistical data related to the user website visit such as the number
of visits, average time spent on the website and what pages have been loaded.
This collected information is used to sort out the users based on demographics
and geographical locations inorder to serve them with relevant online
advertising.i1 yearThe purpose of the cookie is not known yet.id3 monthsThe main
purpose of this cookie is targeting and advertising. It is used to create a
profile of the user's interest and to show relevant ads on their site. This
Cookie is set by DoubleClick which is owned by Google.IDE1 year 24 daysUsed by
Google DoubleClick and stores information about how the user uses the website
and any other advertisement before visiting the website. This is used to present
users with ads that are relevant to them according to the user profile.IDSYNC1
yearThis cookie is used for advertising purposes.KADUSERCOOKIE3 monthsThe cookie
is set by pubmatic.com for identifying the visitors' website or device from
which they visit PubMatic's partners' website.KTPCACOOKIE1 dayThis cookie is set
by pubmatic.com for the purpose of checking if third-party cookies are enabled
on the user's website.ljt_reader1 yearThis is a Lijit Advertising Platform
cookie. The cookie is used for recognizing the browser or device when users
return to their site or one of their partner's site.loc1 year 1 monthThis cookie
is set by Addthis. This is a geolocation cookie to understand where the users
sharing the information are located.mc1 year 1 monthThis cookie is associated
with Quantserve to track anonymously how a user interact with the
website.mt_mop1 monthStores information about how the user uses the website such
as what pages have been loaded and any other advertisement before visiting the
website for the purpose of targeted advertisements.personalization_id2 yearsThis
cookie is set by twitter.com. It is used integrate the sharing features of this
social media. It also stores information about how the user uses the website for
tracking and targeting.suid_legacy1 yearThis cookie is used to collect
information on user preference and interactioin with the website campaign
content. This cookie is used for promoting events and products by the webiste
owners on CRM-campaign-platform.TDCPM1 yearThe cookie is set by CloudFlare
service to store a unique ID to identify a returning users device which then is
used for targeted advertising.TDID1 yearThe cookie is set by CloudFlare service
to store a unique ID to identify a returning users device which then is used for
targeted advertising.test_cookie15 minutesThis cookie is set by doubleclick.net.
The purpose of the cookie is to determine if the user's browser supports
cookies.tluid3 monthsThis cookie is set by the provider AdRoll.This cookie is
used to identify the visitor and to serve them with relevant ads by collecting
user behaviour from multiple websites.tuuid1 yearThis cookie is set by
.bidswitch.net. The cookies stores a unique ID for the purpose of the
determining what adverts the users have seen if you have visited any of the
advertisers website. The information is used for determining when and how often
users will see a certain banner.tuuid_lu1 yearThis cookie is set by
.bidswitch.net. The cookies stores a unique ID for the purpose of the
determining what adverts the users have seen if you have visited any of the
advertisers website. The information is used for determining when and how often
users will see a certain banner.uid5 months 27 daysThis cookie is used to
measure the number and behavior of the visitors to the website anonymously. The
data includes the number of visits, average duration of the visit on the
website, pages visited, etc. for the purpose of better understanding user
preferences for targeted advertisments.uuid1 year 27 daysTo optimize ad
relevance by collecting visitor data from multiple websites such as what pages
have been loaded.VISITOR_INFO1_LIVE5 months 27 daysThis cookie is set by
Youtube. Used to track the information of the embedded YouTube videos on a
website.wfivefivec1 year 1 monthThe domain of this cookie is owned by Dataxu.
The main business activity of this cookie is targeting and advertising. This
cookie tracks the advertisement report which helps us to improve the marketing
activity.xbc2 yearsThis cookie is used for optmizing the advertisement on the
website more relevant by analysing the user behaviour and interaction with the
website.YSCsessionThis cookies is set by Youtube and is used to track the views
of embedded videos.

Others
Others
Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

CookieDurationDescription__cflb23 hoursThis cookie is used by Cloudflare for
load balancing.ajs_group_idneverThis cookie is set by Segment.io. The purpose of
the cookie is currently not identified.revengine-browser-tokensessionRevEngine
Data Tool.UserMatchHistory1 monthLinkedin - Used to track visitors on multiple
websites, in order to present relevant advertisement based on the visitor's
preferences.vicinity_id1 year 10 months 24 days 11 hoursVicinity Advertising.

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