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www.verint.com Open in urlscan Pro
141.193.213.21  Public Scan

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Submitted URL: https://u3998629.ct.sendgrid.net/ls/click?upn=JaqlAtmOx4RyYiFHrmvmZWXFksxWNH1Nh-2BWxY9-2FHF-2Fs50ANxZf9ubHSrDSfM8o2TrSi4TxdHXXTW6...
Effective URL: https://www.verint.com/support/
Submission: On October 09 via manual from IE — Scanned from DE

Form analysis 3 forms found in the DOM

GET https://www.verint.com

<form method="get" action="https://www.verint.com" class="search__form border flex">
  <label class="search__label" for="search-input--mobile">Search</label>
  <input class="search__input js-trigger-search-results" type="text" value="" placeholder="What can we help you find?" name="s" id="search-input--mobile" accesskey="s">
  <div class="search__submit position-relative">
    <input type="submit" value="" class="position-relative">
    <svg aria-hidden="true">
      <use href="#search"></use>
    </svg>
  </div>
</form>

GET https://www.verint.com

<form method="get" action="https://www.verint.com" class="search__form border flex">
  <label class="search__label" for="search-input--desktop">Search</label>
  <input class="search__input js-trigger-search-results" type="text" value="" placeholder="What can we help you find?" name="s" id="search-input--desktop" accesskey="s">
  <div class="search__submit position-relative">
    <input type="submit" value="" class="position-relative">
    <svg aria-hidden="true">
      <use href="#search"></use>
    </svg>
  </div>
</form>

Name: Popup_Global_WebRequest_ContactUs — POST 

<form method="post" name="Popup_Global_WebRequest_ContactUs" id="form_demo-navigation-Popup_Global_WebRequest_ContactUs" class="elq-form elq-form-global form form--two-col form--general">
  <div class="form__item form__item--full form__item--indicator display-block">
    <p>* indicates a required field</p>
  </div>
  <div class="form__item" data-field="C_FirstName">
    <label for="C_FirstName"> First Name <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_FirstName" id="C_FirstName" placeholder="First Name" maxlength="35" value="" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_LastName">
    <label for="C_LastName"> Last Name <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_LastName" id="C_LastName" placeholder="Last Name" maxlength="35" value="" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Company">
    <label for="C_Company"> Company <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_Company" id="C_Company" placeholder="Company" minlength="2" maxlength="50" value="" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Title">
    <label for="C_Title"> Job Title <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_Title" id="C_Title" placeholder="Job Title" minlength="3" maxlength="50" value="" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Country">
    <label for="C_Country"> Country <span>*</span>
    </label>
    <div class="form__input-wrap">
      <select id="C_Country" name="C_Country" class="required" required="" style="color: rgba(0, 0, 0, 0.5);">
        <option value="">-Select-</option>
      </select>
      <svg class="form__select-arrow" aria-hidden="true">
        <use href="#down-arrow"></use>
      </svg>
    </div>
  </div>
  <div class="form__item" data-field="C_stateProv">
    <label for="C_stateProv"> State or Province <span>*</span>
    </label>
    <div class="form__input-wrap">
      <select id="C_stateProv" name="C_stateProv" class="required" required="" style="color: rgba(0, 0, 0, 0.5);">
        <option value="">-Select-</option>
      </select>
      <svg class="form__select-arrow" aria-hidden="true">
        <use href="#down-arrow"></use>
      </svg>
    </div>
  </div>
  <div class="form__item" data-field="C_EmailAddress">
    <label for="C_EmailAddress"> Business Email <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_EmailAddress" id="C_EmailAddress" placeholder="Business Email" maxlength="50" value="" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_BusPhone">
    <label for="C_BusPhone"> Business Phone <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_BusPhone" id="C_BusPhone" placeholder="Business Phone" minlength="10" maxlength="35" value="" required="">
    </div>
  </div>
  <div class="form__item form__item--full" data-field="ContactRouting">
    <label for="ContactRouting"> Area of Interest <span>*</span>
    </label>
    <div class="form__input-wrap">
      <select id="ContactRouting" name="ContactRouting" required="" style="color: rgba(0, 0, 0, 0.5);">
        <option value="">- Select -</option>
        <option value="Workforce Optimization">Workforce Engagement - Forecasting &amp; Scheduling, Quality &amp; Compliance, Interaction Insights, Speech Analytics, Real-Time Work, WFO, WFM</option>
        <option value="Digital-First Engagement">Digital-First Engagement - Engagement Channels, Conversational AI, Engagement Orchestration, Knowledge Management, Communities, Case Management</option>
        <option value="Voice of the Customer">Experience Management - Customer Experience, Employee Experience, Voice of the Customer</option>
        <option value="Workforce Optimization">Verint Cloud Platform - Engagement Data Hub, Verint Da Vinci AI &amp; Analytics</option>
        <option value="Banking and Retail Solutions">Fraud and Security - Bank Security, Surveillance and Investigation</option>
      </select>
      <svg class="form__select-arrow" aria-hidden="true">
        <use href="#down-arrow"></use>
      </svg>
    </div>
  </div>
  <div class="form__item form__item--full" data-field="C_Comments">
    <label for="C_Comments"> Question/Comment </label>
    <div class="form__input-wrap">
      <textarea name="C_Comments" id="C_Comments" placeholder="What can Verint assist you with today?" maxlength="255" value=""></textarea>
    </div>
  </div>
  <div class="form__item form__item--full form__submit-wrap">
    <button type="submit" class="button form__submit">
      <span class="toggle-block"> Submit </span>
      <span class="svg toggle-block hidden" aria-hidden="true">
        <svg viewBox="0 0 46 46" height="27" width="27">
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          <path fill="transparent" stroke="currentColor" stroke-width="6" d="M23 1.5a21.5 21.5 0 1 0 15.6 36.3" class="loader-spinner"></path>
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  </div>
  <p class="form__item--full form__submission-message"></p>
  <div class="form__item form__item--full text-align-center">
    <a class="form__privacy-policy" href="https://www.verint.com/our-company/legal-documents/privacy-policy/" target="_blank" data-wpel-link="internal" rel="follow">Verint is committed to treat and protect your personal data in accordance with our Privacy Policy.</a>
  </div>
  <div class="form__item form__item--full form__item--recaptcha text-align-center">
    <p>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank" data-wpel-link="external" rel="external noopener noreferrer">Privacy Policy</a> and
      <a href="https://policies.google.com/terms" target="_blank" data-wpel-link="external" rel="external noopener noreferrer">Terms of Service</a> apply.</p>
  </div>
  <div class="position-absolute">
    <input type="hidden" name="ConsentSourceFormName" value="Popup_Global_WebRequest_ContactUs">
    <input type="hidden" name="HQCountry" value="">
    <input type="hidden" name="HQState" value="">
    <input type="hidden" name="DUNS" value="">
    <input type="hidden" name="db_annual_sales" value="">
    <input type="hidden" name="SIC_CODE" value="">
    <input type="hidden" name="SIC_DESCRIPTION" value="">
    <input type="hidden" name="db_employee_count" value="">
    <input type="hidden" name="VANITY_TITLE" value="">
  </div>
  <div class="position-absolute">
    <input type="hidden" name="db_stock_ticker" value="">
    <input type="hidden" name="db_web_site" value="">
    <input type="hidden" name="elqCustomerGUID" value="">
    <input type="hidden" name="elqCookieWrite" value="0">
    <input type="hidden" name="SFCampResponse" value="">
    <input type="hidden" name="SFCampID" value="">
    <input type="hidden" name="DataSource" value="">
    <input type="hidden" name="languageCode" value="en">
  </div>
  <div class="position-absolute">
    <input value="Popup_Global_WebRequest_ContactUs" type="hidden" name="elqFormName">
    <input value="423" name="elqSiteId" type="hidden">
    <input name="elqCampaignId" type="hidden">
    <input value="39784" name="form_post_id" type="hidden">
    <input type="hidden" id="eloqua_form_submission" name="eloqua_form_submission" value="d07b3335e9"><input type="hidden" name="_wp_http_referer" value="/support/">
  </div>
</form>

Text Content

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 * Login (Verint Connect)
 * Support

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SUPPORT

Welcome to the Support page. Please click on your product suite for more
information.

Hours shown are Standard Plan hours excluding Verint holidays.
Customers with 24 x 7 plans will utilize the same contact information shown
after hours.


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WFO (RECORDING, SPEECH, QM, WORKFORCE MANAGEMENT)

WFO (Recording, Speech, QM, Workforce Management)

 * North America
 * Web https://connect.verint.com
 * Phone +1-888-983-7468
 * Phone (International) +1-770-754-1870
 * Hours Monday – Friday 8am to 8pm ET

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Hours Monday – Friday: 8am to 6pm UK Local time

 * Benelux
 * Web https://connect.verint.com
 * Phone +31(0)88 – 010 8300
 * Hours Monday – Friday: 8am to 6pm UK Local time

 * Israel
 * Web https://connect.verint.com
 * Phone +972-77-555-1741
 * Email em.support@verint.com
 * Hours Sunday – Thursday: 9am to 6pm Local Time

 * India
 * Web https://connect.verint.com
 * Phone +91 80 40186577
 * Email HD_India@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Hong Kong
 * Web https://connect.verint.com
 * Phone +852 8103 0104
 * Email HK_WAS_SUPPORT_CCD@Verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Australia/ New Zealand
 * Web https://connect.verint.com
 * Phone +1-300-837468
 * Phone (International) +61 2 8907 0300
 * Email ANZ-support@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Japan
 * Web https://connect.verint.com
 * Phone +813 6261 0970
 * Email Japan_helpdesk@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time


ISS (FORMERLY NEXT IT/ALME, CONTACT SOLUTIONS, SMARTCARE, NEXXPHASE)

Intelligent Self-Service – formerly Next IT/Alme, Contact Solutions, SmartCare,
NexxPhase

 * Contact Solutions
 * Phone +1-833-837-4681
 * Email clienthelpdesk@verint.com
 * Hours Monday – Friday: 7am – 7pm Eastern Time

 * Next IT/ALME
 * Phone (IVA) +1-888-243-6806
 * Email Clienthelpdesk@verint.com
 * Hours Monday – Friday: 7am to 7pm Eastern Time

 * SmartCare
 * Phone +1-833-837-4681
 * Email clienthelpdesk@verint.com
 * Hours Monday – Friday: 7am – 7pm Eastern Time


EXPERIENCE MANAGEMENT

Experience Management

 * North America
 * Web https://connect.verint.com
 * Phone +1-888-983-7468
 * Phone (International) +1-770-754-1870
 * Hours Monday – Friday: 8am to 8pm ET

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Hours Monday – Friday: 8am to 6pm UK Local time


KM ENTERPRISE

Knowledge Management Enterprise

 * North America
 * Web https://connect.verint.com
 * Phone +1-866-753-5262
 * Hours Monday – Friday: 8am to 6pm Local Time

 * EMEA
 * Web https://connect.verint.com
 * Phone (UK) +44 (0) 844 478 0415
 * Phone (Benelux) +31 880 108 300
 * Hours Monday – Friday: 8am to 6pm UK Time

 * Australia
 * Web https://connect.verint.com
 * Phone +61-3862-37224
 * Hours Monday – Friday: 8am to 6pm Local Time

 * Singapore
 * Web https://connect.verint.com
 * Phone +65-6415-5154
 * Hours Monday – Friday: 8am to 6pm Local Time

 * Hong Kong
 * Web https://connect.verint.com
 * Phone +85-2300-27863
 * Hours Monday – Friday: 8am to 6pm Local Time


MESSAGING (FORMERLY CONVERSOCIAL)

 * Messaging (formerly Conversocial)
 * Web https://connect.verint.com
 * Hours Monday – Friday: 8am to 10pm (UTC)


KM PRO

 * North America
 * Web https://connect.verint.com
 * Phone (North America) +1-888-983-7468
 * Phone (International) +1-770-754-1870
 * Hours Monday – Friday: 8am to 8pm ET

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Hours Monday – Friday: 8am to 6pm UK Local time

 * APAC
 * Web https://connect.verint.com
 * Australia Phone 1-300-837 468
 * Singapore Phone 800 852 8231
 * Phone (International) +61 2 8907 0300
 * Email ANZ-support@verint.com


WORKFORCE MANAGEMENT FOR BRANCH (FORMERLY CLOUDCORDS)

Support is provided as specified in customer agreements for customers outside of
North America.

 * CloudCords
 * Web https://connect.verint.com
 * Hours (North America) Monday – Friday: 8am to 5pm PT


QM & WFM PROFESSIONAL (FORMERLY MONET SOLUTIONS)

 * Monet
 * Web https://connect.verint.com
 * Phone (North America) +1-888-456-4558
 * Phone (International) +1 (310) 207-6800


COMMUNITY (FORMERLY TELLIGENT)

 * North America
 * Web https://connect.verint.com
 * Phone +1 877-739-5530
 * Hours Monday – Friday: 8am to 6pm CT (9am to 7pm ET)

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Hours Monday – Friday: 8am to 6pm UK Local time


EDGEVMS

 * EdgeVMS
 * Web https://www.verint.com/support/support-video-fraud-security/


FINANCIAL COMPLIANCE (FORMERLY VERBA)

 * Financial Compliance Capture (Verba)
 * Web https://connect.verint.com
 * Phone +1 770 864 9232
 * Hours Monday – Friday: 9 AM to 5 PM (CET, EST) excluding holidays

 * Verba Release Notes
 * URL https://releases.verba.com/?v=9.6


ENGAGEMENT ORCHESTRATION (FORMERLY ENGAGEMENT MANAGEMENT)

 * North America
 * Web https://connect.verint.com
 * Phone +1-866-753-5262
 * Hours Monday – Friday: 8am to 6pm Local Time

 * EMEA
 * Web https://connect.verint.com
 * Phone (UK) +44 (0) 844 478 0415
 * Phone (Benelux) +31 880 108 300
 * Hours Monday – Friday: 8am to 6pm Local Time

 * APAC
 * Web https://connect.verint.com
 * Australia Phone 1-300-837 468
 * Singapore Phone 800 852 8231
 * Phone (International) +61 2 8907 0300
 * Email ANZ-support@verint.com


OPERATIONS MANAGER

 * North America
 * Web https://connect.verint.com
 * Phone +1-888-983-7468
 * Phone (International) +1-770-754-1870
 * Hours Monday – Friday: 8am to 8pm ET

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Email Support-EG@verint.com
 * Hours Monday – Friday: 8am to 6pm UK Local time

 * India
 * Web https://connect.verint.com
 * Phone +91 80 40186577
 * Email HD_India@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time


CASE MANAGEMENT PROFESSIONAL

 * North America
 * Web https://connect.verint.com
 * Phone +1-866-753-5262
 * Hours Monday – Friday: 8am to 6pm Local Time

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 844 478 0415
 * Hours Monday – Friday: 8am to 6pm Local Time


VOICEVAULT

 * Voice Biometric Tutorials
 * URL: https://voicevault.com/support/voice-biometric-tutorials-and-howtos/

 * VoiceVault Downloads
 * URL: https://voicevault.com/support/downloads/

 * VoiceVault Sample Code
 * URL: https://voicevault.com/support/sample-code/


OTHER

 * North America
 * Web https://connect.verint.com
 * Phone +1-888-983-7468
 * Phone (International) +1-770-754-1870
 * Hours Monday – Friday: 8am to 8pm ET

 * EMEA
 * Web https://connect.verint.com
 * Phone +44 (0) 845 843 7333
 * Hours Monday – Friday: 8am to 6pm UK Local time

 * Israel
 * Web https://connect.verint.com
 * Phone +972-77-555-1741
 * Email em.support@verint.com
 * Hours Sunday – Thursday: 9am to 6pm Local Time

 * India
 * Web https://connect.verint.com
 * Phone +91 80 40186577
 * Email HD_India@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Hong Kong
 * Phone +852 8103 0104
 * Email HK_WAS_SUPPORT_CCD@Verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Australia/ New Zealand
 * Web https://connect.verint.com
 * Phone 1-300-837468
 * Phone (International) +61 2 8907 0300
 * Email ANZ-support@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time

 * Japan
 * Web https://connect.verint.com
 * Phone +813 6261 0970
 * Email Japan_helpdesk@verint.com
 * Hours Monday – Friday: 9am to 6pm Local Time


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 * Privacy Policy
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175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468 All Rights Reserved 2022
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