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(480) 515-9001

info@businessmapping.com
 * Understanding Process
   * Broken Processes
   * Process Architecture
   * Process Management
   * Process Improvement
 * The BEM Solution
   * The Perigon Method for Sustainable Improvement
   * Perigon Delivery
   * Perigon Playbook
   * Process Problems BEM Solves
   * How BEM Solves Process Problems
   * Client Proof that Perigon Works
 * About BEM
   * Our Depth of Experience
   * Faster. Better. Cheaper.
   * Process Mapping Consultants Who Solve Problems
 * Knowledge
   * BEM Insights
   * Infographics
     
 * Training
   * Process Mapping for Process Improvement Certification
 * Contact







Process Mapping for Rapid Improvement Solve Workflow Problems—Quickly BEM
delivers Quick-Win improvements
in under 90 days. Powerful and Proven Results The Perigon® Method Built on 30
years of successful client
partnerships and field-tested results. Turn Your Team into Change Agents Create
Viral Momentum Realize transformative, sustainable
improvement—more value delivered
faster for lower costs.


BUSINESS ENTERPRISE MAPPING


WHO WE ARE

Business Enterprise Mapping (BEM) is a specialized, boutique consulting firm
based in Scottsdale, Arizona, with extensive global private and public sector
experience. For over three decades, we have been an international pioneer in
designing and deploying transformational workflow improvement. Our seasoned
program directors have successfully improved business processes for hundreds of
mid to large-size organizations in 70 industries over six continents.




WHAT WE DO

We engage client staff to map, improve and align business processes to deliver
effective, efficient, and repeatable workflows. We provide proprietary tools,
training, knowledge, facilitation, and leadership that deliver exceptional
client results.


HOW WE DO IT

While other firms treat process maps as disposable work products, we employ the
powerful and proven Perigon® Method for sustainable improvement. Perigon®
delivers maximum impact in minimum time, building valuable enterprise
intellectual property.


   


   OVER THREE DECADES OF FIELD-TESTED RESULTS
   
   
   BEM'S PROPRIETARY PERIGON® METHOD
   
   Built on over three decades of client partnerships and field-tested results,
   BEM uses our own proprietary Perigon® Method, which is a powerful and proven
   enterprise mapping methodology comprised of four essential elements...

   
 * Business Process Architecture
 * Structured Employee Engagement
 * Insightful Maps & Tools
 * Seasoned Program Directors


BUSINESS PROCESS ARCHITECTURE

The traditional organization is structured through departments, functions, and
job descriptions, resulting in crippling department silos and dropped balls. By
redefining enterprise business models through a series of smartly-designed
business systems and business processes, BEM aligns the organization model into
process-based workflows with clearly defined deliverables, roles matched to
responsibilities, and the framework to drive meaningful change.




BUSINESS PROCESS ARCHITECTURE

The traditional organization is structured through departments, functions, and
job descriptions, resulting in crippling department silos and dropped balls. By
redefining enterprise business models through a series of smartly-designed
business systems and business processes, BEM aligns the organization model into
process-based workflows with clearly defined deliverables, roles matched to
responsibilities, and the framework to drive meaningful change.




STRUCTURED EMPLOYEE ENGAGEMENT

Those who do the work should define and improve their work. Combining clients’
business expertise with BEM’s deep improvement expertise delivers successful
outcomes. We engage and train process teams, facilitate workshops to document,
analyze, and improve workflow, and follow through to deliver impactful change.




INSIGHTFUL MAPS & TOOLS

BEM produces valuable diagrams, maps, and workflow analysis using Microsoft
Visio and Excel. Our mapping workshops produce the Perigon® Playbook, which
expands the traditional process map into a robust process manual that captures
key organizational knowledge. The Perigon® Playbook is BEM’s proprietary design
that contains four sections:

 * Scorecard summarizes process characteristics,
 * Architecture Map shows the process SIPOC - suppliers, inputs, (high level)
   process, outputs, and customers,
 * Process Map details process tasks, decisions, and inputs and outputs, and
 * Knowledge Matrices contain analysis of process characteristics, including
   information, responsibilities, transactions, value, metrics, Red Clouds, and
   the Process Improvement Plan.




SEASONED PROGRAM DIRECTORS

BEM Program Directors are certified, seasoned, and professional business
consultants who deliver consistent and reliable onsite results regardless of
industry, function, or particular requirements. Our people have likely seen the
problem before, built the workflow improvement strategy that addressed the need,
and successfully partnered with client personnel to implement change.

Learn More




WE PARTNER WITH YOUR STAFF


BEM’S UNIQUE APPROACH TURNS YOUR TEAM INTO CHANGE AGENTS


DEFINE THE BUSINESS MODEL THROUGH BUSINESS FUNCTION AND PROCESS ARCHITECTURE


DOCUMENT HOW THE BUSINESS MODEL WORKS


DETERMINE WHAT CREATES VALUE AND WHY


IDENTIFY THE RED CLOUDS (IMPROVEMENT OPPORTUNITIES)


INTRODUCE MEANINGFUL PERFORMANCE METRICS


DRIVE SIMPLIFICATION THAT TEES UP AUTOMATION


DELIVER SUBSTANTIAL AND SUSTAINABLE IMPROVEMENT





WHY CHOOSE BEM?


BEM IS THE BETTER CHOICE.


THE PERIGON® METHOD

Through the Perigon® Method, we teach clients to fish, leaving behind the
education, capability, methodology, and improvement system to sustain change.


QUICK RESULTS

We are extremely efficient in the use of client staff time. We deliver our
services through a combination of onsite and remote workshops, allowing greater
client flexibility and lower relationship costs.


VIRAL MOMENTUM

Our approach creates viral momentum. Each business system workflow
transformation increases the client’s appetite for more improvement.


SUPERIOR VALUE

We add far more value for smaller fees than large consulting and accounting
firms. Our sole mission is to transform client workflows with meaningful and
sustainable improvement. We partner with clients to deliver change that
sticks—superior value delivered faster.


ENTERPRISE AGNOSTIC

We are agnostic to enterprise size, shape, and type. We are experts in workflow
construct and have seen it all before. Our grounding in deep process
fundamentals allows us to document, analyze, and redesign any workflow in any
situation.


NO SURPRISES

We tell you before each project what it will cost, how many days it will take,
what the schedule will look like, and how much time will be needed from your
staff.

> Perigon® is a brilliant and powerful integration of best practices, and I do
> not know a better, more effective methodology for bringing fragmented
> organizations into a greater cohesion and focus on achieving measurable,
> sustainable performance improvement.

Government

> I have never seen such a powerful process map.

Consumer Products

> Having worked with several different process improvement methodologies, the
> Perigon® Method is the most robust I have ever experienced.

Banking

> Perigon® is a very powerful tool for business improvement.

Mining

> BEM efficiently maps a business end-to-end, untangling complicated workflows
> and making them understandable.

High Tech

> Perigon® is the most robust approach I have seen in my 30 years of improvement
> experience, including Six Sigma, Lean, and Theory of Constraints.

Medical

> Perigon® is a brilliant and powerful integration of best practices, and I do
> not know a better, more effective methodology for bringing fragmented
> organizations into a greater cohesion and focus on achieving measurable,
> sustainable performance improvement.

Government

> I have never seen such a powerful process map.

Consumer Products

> Having worked with several different process improvement methodologies, the
> Perigon® Method is the most robust I have ever experienced.

Banking

> Perigon® is a very powerful tool for business improvement.

Mining

> BEM efficiently maps a business end-to-end, untangling complicated workflows
> and making them understandable.

High Tech

> Perigon® is the most robust approach I have seen in my 30 years of improvement
> experience, including Six Sigma, Lean, and Theory of Constraints.

Medical

> Perigon® is a brilliant and powerful integration of best practices, and I do
> not know a better, more effective methodology for bringing fragmented
> organizations into a greater cohesion and focus on achieving measurable,
> sustainable performance improvement.

Government


FOUR STEPS TO PROCESS IMPROVEMENT


READY TO GET STARTED?


BUSINESS SYSTEM ROADMAP (1-2 DAYS)

The very inexpensive Business System Roadmap Workshop breaks down the business
model to basic process architecture, identifies client personnel to be involved,
and builds a project workplan to map the scoped business processes.


DEVELOP PERIGON® PLAYBOOKS (8-12 WEEKS)

This phase builds Perigon® Playbooks for processes defined in the Business
System Roadmap. Each process team develops their process map, assesses alignment
with other processes, defines additional process knowledge and analysis,
identifies Quick Wins, and develops a 90-day Process Improvement Plan. In the
capstone workshop, an overall 12-18 month System Improvement Plan is developed
to address systemic opportunities. Phase Two cost is based on the number of
processes mapped in the project, typically in the 10-15 process range.


SYSTEM DEPLOYMENT (3-6 MONTHS)

System Deployment delivers implementation support, including problem-solving,
process deployment, process deliverable specification, metrics design and plan,
and business system monitoring to continually improve processes. In this phase,
clients rapidly deploy substantially improved processes within three to six
months and install the infrastructure to sustain and monitor performance
improvements over time.


ENTERPRISE ALIGNMENT (4-8 WEEKS)

Enterprise Alignment integrates business processes, business systems, and
organization strategy to deliver aligned execution. This phase activates after
multiple business systems have been mapped and aligned and the enterprise has
matured in its process improvement management.




THE FIRST STEP IS EASY...


DROP US A LINE AND LET’S TALK.


PHONE


(480) 515-9001


EMAIL


INFO@BUSINESSMAPPING.COM


15051 N. KIERLAND BLVD., 3RD FL.
SCOTTSDALE, AZ 85254

We partner with your staff to define your project scope and plan, develop
comprehensive process playbooks, identify problems and opportunities (Red
Clouds), and deliver Quick Win improvements in under 90 days.

Business Enterprise Mapping, Inc.
15051 N. Kierland Blvd., 3rd Fl.
Scottsdale, AZ 85254

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