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<form action="/trial" class="trial-form" data-module="trialinput" __bizdiag="-201069322" __biza="WJ__">
  <div class="trial-form__headline">Start your free 14-day trial.</div>
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    <input class="trial-form__input-field" type="email" name="Username" title="email" placeholder="Company Email" autocomplete="off">
    <button type="submit" class="trial-form__button"></button>
  </div>
  <div class="trial-form__disclaimer">No credit card required</div>
</form>

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Remote Support Features Rescue Remote Support Remote Mobile Support Security
Integrations & APIs Administration & Reporting Customization & Branding
Remote Support By Device iOS Android Mac
Visual Engagement Remote Camera Sharing Solution Rescue Live Lens Product
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4 Steps to Setup a Remote IT Help Desk Remote Support for Higher Education What
is co-browsing Powering Remote Work Datasheets Blog View All Resources
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English
 * Español
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Contact
 * Sales: +1 (833) 564-4357 Call Now
 * Support
 * Request Demo

Login
 * Rescue Remote Support
 * Live Guide | Live Lens

Free 14-day trial



ENTERPRISE REMOTE SUPPORT SOFTWARE, MADE SIMPLER THAN EVER.

Advanced security. Seamless resolutions. Easy integrations. Meet best-in-class,
enterprise-grade remote IT support – now part of the GoTo family.

Start your free 14-day trial.

No credit card required


SECURE, SEAMLESS RESOLUTIONS – ANYTIME, ANYWHERE, ON ANY DEVICE.


DELIVER MULTI-PLATFORM SUPPORT, ADVANCED SECURITY, EASY ADMIN AND MUCH MORE ON
ANY DEVICE WITH AWARD WINNING ENTERPRISE IT MANAGEMENT SOFTWARE.




ONE-CLICK, ANY-DEVICE ACCESS

Connect in seconds to any mobile device or computer. With features like iOS &
universal Android mobile support, IT teams can support employees or customers
however they work. Quickly pull system information, remote control, push device
configurations – even integrate with apps – on any device, in or outside the
network.

Learn More


REDUCED DOWNTIME

Help agents and employees get more done. With features like system info,
scripting, and unattended access, help desk technicians can identify and solve
problems – even on inactive devices – without interrupting employees.

Learn More


ENTERPRISE-GRADE SECURITY

Your remote access software should never compromise your safety. Rescue keeps
users and your business equally protected with banking-grade 256-bit AES
encryption, HIPPA-compliant multi-factor authentication, and more. Plus, with
features like permission-based security, SSO, password policies, and IP login
restrictions, you can ensure security across the board.

Learn More


BRAND CUSTOMIZATION

Take control of how your customers experience remote desktop support. With a
customizable interface for enterprises, you can personalize every inch of
customer support – from your calling card and chat tool, to the SDK and mobile
support app experience.

Learn More


RETHINK IT ADMINISTRATION


GET EVERYTHING YOU NEED TO EVALUATE AND SECURELY MANAGE YOUR HELP DESK – ALL IN
ONE PLACE.

Experience remote IT support software built with simple administration in mind.
With features like centralized permissioning for administrators and technicians,
Active Directory Sync to prevent task duplication, session recording for audits
and compliance, live reporting and more, you can get – and keep – everyone up
and running the easy way.

Learn More




VOTED BEST RELATIONSHIP AND BEST FEATURE SET


AWARDED BY TRUST RADIUS IN THE REMOTE DESKTOP SOFTWARE CATEGORY.





HOW CUSTOMERS DRIVE BETTER OUTCOMES WITH AN ENTERPRISE IT MANAGEMENT SOLUTION

No matter how big your enterprise is – or how fast it grows – your remote
support software should scale with you. Here’s how Rescue is helping customers
increase efficiency and save time and money beyond the help desk:

Trusted By:

With a complex global operation, Lenovo is able to simplify and centralize team
management with Rescue.

> We use Rescue in every contact center we have around the world.

Ronald Mitchell Director, World Wide Contact Centers

Learn About Admin & Reporting

One of the world’s largest mobile hardware companies supports smartphone users
around the world with Rescue + Mobile.

> We’re able to go above and beyond for our customers by supporting any issue
> related to Motorola – their phone, Wi-Fi, applications, software, hardware…

Theo Koufalias Global Content Manager

Learn About Mobile Support

With 240,000 users (and counting) to support, SNHU gets in and resolves issues
fast.

> Like with any other service, you want something that’s smooth, easy to use,
> and less of an uplift for the end user. That’s the level of support Rescue
> lets us provide.

Michael O’Leary Manager of Client Services at SNHU

Learn About Remote Control

Learn About Remote Control

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