www.canadacomputers.com
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Submitted URL: http://www.canadacomputers.com/policies.php?page=policies-privacy
Effective URL: https://www.canadacomputers.com/policies.php?page=policies-privacy
Submission: On July 18 via api from OM — Scanned from CA
Effective URL: https://www.canadacomputers.com/policies.php?page=policies-privacy
Submission: On July 18 via api from OM — Scanned from CA
Form analysis
5 forms found in the DOMName: live_search — GET ./search/results_details.php
<form name="live_search" method="get" action="./search/results_details.php" id="hd_searchform" class="hd-searchform" role="search">
<div class="input-group" style="max-height:38px">
<div id="jquery-live-search"></div>
<input type="hidden" name="language" value="en">
<!--cc RAC-->
<input type="text" id="cc_quick_bgd" class="form-control rounded-0 position-absolute h-100 w-100 bg-white" placeholder="" disabled="" style="pointer-events:none;top:0;left:0">
<input type="text" id="cc_quick_search" class="form-control rounded-0 quick-search-small" placeholder="What are you looking for?" name="keywords" data-provide="rac" autocomplete="off" style="background-color:rgba(255,0,0,0);"
onkeydown="quickSearch(event)">
<button id="startRecognizeOnceAsyncButton" type="button"><i id="iconmic" class="fas fa-microphone small-mic" style="position: relative; top: -6px; font-size:1.15rem; "></i></button>
<!--end cc RAC-->
<style>
@media only screen and (max-width: 991px) {
#sli_autocomplete {
width: 100%
}
#product_suggestions {
display: none;
}
.mobile_invisible {
display: none;
}
::placeholder {
color: red;
}
}
</style>
<span id="hd_searchform_input_hidden"></span>
<div class="input-group-append">
<button type="submit" class="input-group-text search-btn rounded-0" style="max-height:38px" id="search_btn"><i class="fas fa-search"></i></button>
<!--Change max-height to fix android browser-->
</div>
</div>
</form>
POST /account_history_info.php
<form id="h-manage-order-form" method="post" action="/account_history_info.php" autocomplete="off">
<div id="manage" class="tab-pane fade in active show">
<div class="row">
<div class="col-md-4">
<input type="text" id="h-manage-order-id" placeholder="Enter Order Number" class="w-100">
</div>
<div class="col-md-5 px-0">
<input type="email" id="h-manage-order-email" placeholder="Email Address Used To Place Order" class="w-100">
</div>
<div class="col-md-3">
<button type="submit" class="btn text-center border-radius-1 bg-primary text-white" style="border-radius:4px;">Manage</button>
</div>
<div class="col d-none" id="h-manage-order-validation">Please enter order number </div>
</div>
</div>
</form>
POST /account_history_info.php
<form id="h-mmanage-order-form" method="post" action="/account_history_info.php" autocomplete="off">
<div id="manage" class="tab-pane fade in active show">
<div class="row">
<div class="col-md-4 col-12 py-md-0 py-0_5">
<input type="text" id="h-mmanage-order-id" placeholder="Enter Order Number" class="w-100">
</div>
<div class="col-md-5 col-12 px-md-0 py-md-0 py-0_5">
<input type="email" id="h-mmanage-order-email" placeholder="Email Address Used To Place Order" class="w-100">
</div>
<div class="col-md-3 py-md-0 py-0_5">
<button type="submit" class="btn text-center border-radius-1 bg-primary text-white" style="border-radius:4px;">Manage</button>
</div>
<div class="col d-none" id="h-mmanage-order-validation">Please enter order number </div>
</div>
</div>
</form>
Name: cs-form — POST https://www.canadacomputers.com/customer_service.php?sid=3sli8f6obegp26sq4uqekk4eo0
<form name="cs-form" class="col-12 cs-form" action="https://www.canadacomputers.com/customer_service.php?sid=3sli8f6obegp26sq4uqekk4eo0" method="post">
<input type="hidden" name="return_url" value="/policies.php">
<div class="d-block text-danger mb-2"><small>* Required field</small></div>
<div class="row">
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="f_name">Full Name*:</label>
</div>
<div class="col-sm-8">
<input type="text" name="cs-fullname" id="cs-fullname" value="" placeholder="Your name" class="form-control form-control-sm rounded-0" required="">
</div>
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="email_address">Email Address*:</label>
</div>
<div class="col-sm-8">
<input type="email" name="cs-email" id="cs-email" value="" placeholder="Your email address" class="form-control form-control-sm rounded-0" required="">
</div>
</div>
</div>
</div>
<div class="row pb-2 border-bottom">
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="phone">Telephone No*</label>
</div>
<div class="col-sm-8">
<input type="tel" name="cs-phone" id="cs-phone" value="" placeholder="Your telephone number" class="form-control form-control-sm rounded-0" required="">
</div>
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<span class="small" aria-label="call_back">Call Back :</span>
</div>
<div class="col-sm-8">
<div class="custom-control custom-checkbox callback">
<input type="checkbox" class="custom-control-input" name="cs-chkbxcall" id="cs-chkbxcall" value="1">
<label class="custom-control-label small" for="cs-chkbxcall">Yes, please call me back.</label>
</div>
</div>
</div>
</div>
<div class="col-12 col-md-6 offset-md-6" id="cs-section-callback" style="display: none">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="cs-callbkdate">Call Back Date*:</label>
</div>
<div class="col-sm-8">
<input type="date" name="cs-callbkdate" id="cs-callbkdate" class="form-control form-control-sm rounded-0" onchange="console.log(this.value);">
</div>
</div>
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="cs-callbktime">Call Back Time*:</label>
</div>
<div class="col-sm-8">
<select name="cs-callbktime" class="form-control form-control-sm" id="cs-callbktime" tabindex="8">
<option value="" selected="">Select a Time</option>
<option>9:00am - 12:00pm EST</option>
<option>12:00am - 3:00pm EST</option>
<option>3:00am - 6:00pm EST</option>
</select>
</div>
</div>
</div>
</div>
<div class="row pt-4">
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<span class="small" aria-label="location">Location:</span>
</div>
<div class="col-sm-8">
<div class="custom-control custom-radio custom-control-inline">
<input type="radio" name="cs-servicelocation" value="online" id="cs-serviceonline" class="custom-control-input">
<label class="custom-control-label small d-flex align-items-center" for="cs-serviceonline">Online</label>
</div>
<div class="custom-control custom-radio custom-control-inline">
<input type="radio" name="cs-servicelocation" value="store" id="cs-servicestore" class="custom-control-input">
<label class="custom-control-label small d-flex align-items-center" for="cs-servicestore">Store</label>
</div>
</div>
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="cs-weborderid">Web Order ID:</label>
</div>
<div class="col-sm-8">
<input class="form-control form-control-sm rounded-0" name="cs-weborderid" value="" id="cs-weborderid" placeholder="Your Web ID">
</div>
</div>
</div>
</div>
<div class="row pb-2 border-bottom">
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="cat">Category*:</label>
</div>
<div class="col-sm-8">
<select name="cs-category" class="form-control form-control-sm" id="cs-category" tabindex="8">
<option value="" selected="">Select a Category</option>
<option value="rewards">CC Rewards - General Inquiries</option>
<option value="rewards_point">CC Rewards - Get Missing Points</option>
<option value="repair_rma">Repair / RMA</option>
<option value="refund_returns">Refund / Returns</option>
<option value="order_status">Order Status</option>
<option value="cancel_orders">Cancel Order</option>
<option value="pricing">Pricing & Price Protection</option>
<option value="mir">Mail-In-Rebate (MIR)</option>
<option value="employee">Store / Employee</option>
<option value="policy">Policy</option>
<option value="tech">Tech Support</option>
<option value="other">Others</option>
<option value="order_lost">Order Lost</option>
<option value="item_missing">Item Missing</option>
</select>
</div>
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group row">
<div class="col-sm-4">
<label class="small" for="invoice_numb">Invoice No:</label>
</div>
<div class="col-sm-8">
<input type="text" class="form-control form-control-sm rounded-0" name="cs-invoicenumber" id="cs-invoicenumber" value="" placeholder="Your invoice number">
</div>
</div>
</div>
</div>
<!--
<div class="row pt-4 pb-2 border-bottom">
<div class="col-12">
<div class="form-group row">
<div class="col-sm-4 col-md-2">
<label class="small" for="memb_id">Member ID:</label>
</div>
<div class="col-sm-8 col-md-5">
<input class="form-control form-control-sm" name="cs-memberid" id="cs-memberid" value="" placeholder="Enter your Member ID" readonly />
</div>
<div class="col-12 col-md-5 text-secondary">
<div class="row">
<div class="d-none col-1 d-md-flex pr-0">
<i class="fas fa-angle-left align-self-center "></i>
</div>
<div class="col-12 col-md-11"><small>We highly recommend you Log In to track any service or order inquiries made. [ <a onclick="saveFormData()" href="https://www.canadacomputers.com/tickets">Log In here</a> ].</small></div>
</div>
</div>
</div>
</div>
</div>
-->
<div class="row pt-4">
<div class="col-12">
<div class="form-group row">
<div class="col-sm-4 col-md-2">
<label class="small" for="msg">Message*</label>
</div>
<div class="col-sm-8 col-md-10">
<textarea name="cs-msg" id="cs-msg" class="form-control form-control-sm" rows="3"></textarea>
<input type="hidden" name="customer_service">
<div id="recaptcha" class="g-recaptcha" data-sitekey="6LcyQTsUAAAAAI8ba3w-OPXYiz3nUu6H4onGtBPm" data-badge="bottomleft" data-callback="onSubmit" data-size="invisible">
<div class="" data-style="bottomleft"
style="width: 256px; height: 60px; display: block; transition: left 0.3s ease 0s; position: fixed; bottom: 14px; left: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden; z-index: 1000;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-c257rrbnjhuc" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LcyQTsUAAAAAI8ba3w-OPXYiz3nUu6H4onGtBPm&co=aHR0cHM6Ly93d3cuY2FuYWRhY29tcHV0ZXJzLmNvbTo0NDM.&hl=en&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&badge=bottomleft&cb=w22k31lph9s"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</div>
</div>
</div>
</div>
<div class="row py-3">
<div class="col-12 col-md-4 col-lg-3 mx-auto text-center">
<input type="submit" class="btn btn-primary font-1 py-0_5 rounded text-center" id="cs-submit-btn" name="submitBtnBtn" value="Submit">
</div>
</div>
</form>
POST https://www.canadacomputers.com/newsletter.php
<form class="py-0_5" action="https://www.canadacomputers.com/newsletter.php" method="post">
<label for="subEmail" class="sr-only">Sign Up for Our Newsletter</label>
<div class="d-flex">
<input required="" id="subEmail" name="uemail" type="email" placeholder="Your Email" class="form-control rounded-0 p-1">
<button class="btn btn-primary rounded-0 border-0 w-auto bg-cc-lighter p-1" type="submit">Subscribe</button>
</div>
</form>
Text Content
CANADA COMPUTERS App Available Now Shop smart. Save big. OPEN PROUDLY CANADIAN A Proudly Canadian Company Since 1991 Store Pickup or Delivery. [Learn more] Français Contact Us Shopping made easy. Order Online for Storefront Pickup or Delivery. [Learn more] Member Sign In Sign In Manage Order Manage Please enter order number Track Manage Order Manage Please enter order number Cart Shop Products * Cables & Adapters * Cell Phones & Accessories * Laptops, Tablets & Accessories * Desktop Computers & Servers * PC & Server Components * Computer Peripherals * Software * Home Electronics * Cameras and Drones * Video Games & Toys * Home Security & Smart Home * See All Categories CABLES & ADAPTERS Power Cables & Adapters PC Internal Power Cables PC External Power Cables Data Cables & Adapters SATA Cables PCIe Riser Cables Keyboard Cables Serial Cables See More > Lightning / USB Cables & Adapters Lightning Cables USB Cables Lightning Adapters USB Adapters See More > Tools & Testers Cable Management Wall Plates & Keystones HDMI Cables & Adapters HDMI Cables HDMI Adapters DisplayPort / Mini DisplayPort cables & Adapters DisplayPort Cables DisplayPort Adapters Networking Cables & Adapters Ethernet Cables Fiber Optic Cables Phone Cables Phone Adapters See More > Networking Installation Accessories Modular Plugs Patch Panels See More > Audio Cables & Adapters 2.5mm/3.5mm Audio Cables RCA Audio Cables Optical Toslink Cables See More > Pro Audio Cables & Plugs Guitar Cables Microphone Cables Speaker Wires See More > Video Cables & Adapters VGA Cables DVI Cables Coaxial Video (F-type) Cables See More > Audio Video Distribution Audio Video Splitters Audio Video Switches See More > CELL PHONES & ACCESSORIES Cell Phones Smartphones Cell Phone Accessories Cell Phone Cases Screen Protectors Cell Phone Cables Cell Phone Chargers Power Banks Cell Phone Mounts & Holders Cell Phone Photography Accessories Selfie Sticks LAPTOPS, TABLETS & ACCESSORIES Laptops / Tablets Gaming Laptops Consumer Laptops Business Laptops Chromebooks Tablets Tablet Accessories Tablet Keyboards Tablet Protection Cases Tablet Screen Protectors Tablet Stylus Pen Laptop Accessories Laptop Bags Laptop Batteries Laptop Chargers Laptop Cooling Laptop Docking Stations Laptop Privacy Screens Laptop Stands & Risers USB Hubs Laptop Bags Messenger Bags Backpacks Sleeves Briefcase DESKTOP COMPUTERS & SERVERS Desktop Computers Armoury Gaming Desktops Gaming Desktop PCs Consumer Desktops & Mini PCs Business Desktops & Mini PCs All-In-One Desktop PCs Barebones Mini PCs Servers & Server Components Server & Workstation Systems Server Processors Server Motherboards Server Memory Server Graphics Cards Server Hard Drives See More > PC & SERVER COMPONENTS CPU AMD Desktop Processors Intel Desktop Processors AMD Server Processors Intel Server Processors Motherboards AMD Motherboards Intel Motherboards Server Motherboards Memory Desktop Memory Laptop Memory Apple Memory Server Memory Graphic Cards Desktop Graphics Cards Server Graphics Cards Sound Cards SSDs Desktop/Laptop Internal SSDs Server SSDs External SSDs Hard Drives Desktop Internal Hard Drives Laptop Internal Hard Drives Server Hard Drive External Hard Drives Computer Cases & Accessories Computer Cases Computer Case Accessories Power Supplies Power Supplies PSU Extension Cables PC Cooling & Fans Case Fans CPU Air Coolers AIO CPU Liquid Coolers See More > Server & Server Components Server Processors Server Motherboards Server Memory See More > CD/DVD/Blu-Ray Drives External Blu-Ray/CD/DVD Drives Blu-Ray Writers DVD Writers See More > Add-On Controller Cards Hard Drive Adapters SATA Controller Cards SATA RAID Controller Cards Firewire Controller Cards See More > Hard Drive/SSD Enclosures M.2 NVME/SSD Enclosurces 2.5" HDD/SSD Enclosurces 3.5" HDD Enclosurces See More > COMPUTER PERIPHERALS Monitors Gaming Monitors Home/Office Monitors Portable Monitors Creator Monitors Monitor Mounts Refurbished Monitors Wi-Fi And Networking Routers Network Switches Networking Adapters Range Extenders & Powerline See More > Network Attached Storage (NAS) Personal / Home NAS Small / Midsize Business NAS Enterprise NAS Server NAS External Hard Drives & SSD External Hard Drives External SSD Memory Cards Compact Flash Cards MicroSD Cards Standard SD Cards Flash Drives Keyboards & Mice Gaming Keyboards Gaming Mice Gaming Keyboard and Mouse Combos Home/Office Keyboards See More > PC Headsets PC Microphone PC Speaker KVM Switch WebCam Drawing Tablets Streaming & Video Capture Devices Printers Inkjet Printers Laser Printers Photo Printers 3D Printers See More > Ink Cartridges Toner Cartridges Filaments Paper & Photo Paper Scanners Document Scanners Specialized Scanners Portable Scanners See More > Batteries AA Batteries AAA Batteries Rechargeable Batteries See More > UPS/Power Backup Home/Office UPS Network & Server UPS UPS Replacement Batteries / Cartridges Surge Protectors/ Extension Cords Power Bars Surge Protectors Extension Cords See More > Chair & Desk Chairs Desks Foot Rest SOFTWARE Desktop Operating System Business & Home Office Antivirus & Security HOME ELECTRONICS Televisions LED TVs OLED & QLED TVs TV Mounts TV Stands TV Streaming Media Players TV Antennas Home Theatres Loud Speakers Soundbars Home Theatre In A Box Home Theatre Receivers See More > Home Appliances Vacuum & Floor Care Air Purifiers Cooling & Heating Humidifiers & Dehumidifiers Small Kitchen Appliances Air Fryers Coffee & Espresso Cookers & Steamers See More > Dash Cameras Cleaning Supplies Air Dusters Cordless / Electric Air Duster & Blower Screen Cleaning Mini Handheld Vacuum Pro Audio Microphones Recording Keyboards & Drums Studio Speakers & Monitors See More > Wireless Speakers Headphones True Wireless Earphones In-Ear & Earbuds Headphones Over-Ear Headphones See More > Health & Wellness Massage Chairs Massagers Infrared Thermometer Lighting Accent Lights Ceiling Lights Desk/Table Lamps Energy Star 2.0 Qualified See More > Personal Care Facial Cleansers Home Health Care Shaving & Hair Removal Fitness & Wearables Fitness Trackers Sleep Mask Smart Watches Projectors Portable Projectors Home Theatre Projectors Business Projectors Projector Accessories Projector Screens Projector Lamps See More > CAMERAS AND DRONES Cameras Digital Cameras Instant Cameras & Film PTZ Cameras Sports & Action Camcorders Drones Consumer Drones FPV Drones Professional Drones Enterprise Drones Camera Accessories Flashes Lenses Camera Bags & Cases Camera Batteries & Chargers Camera Selfie sticks Gimbal Stabilizer Tripods & Supports Studio Lighting Studio Light Box Auto Tracking Mounts Camera Microphones Drone Accessories Drone Batteries & Chargers Propeller Replacement Parts VIDEO GAMES & TOYS Video Gaming PlayStation Xbox Nintendo Gaming Virtual Reality Portable Gaming Console Games Arcade Machine Video Game Accessories Game Controllers & Remote Controls Flight Simulator Racing Simulator Console Headsets Charging Stands & Batteries Carrying Cases & Protective Covers Toys & Education Collectibles Jigsaw Puzzle RC Toys & Vehicles STEM and Educational Toys Ride-On Toys HOME SECURITY & SMART HOME Home Security Alarms Systems & Sensors Digital & Network Video Recorder Power Supplies Security Camera Systems Security Cameras Home Security Accessories Brackets and Housing Cables Connectors Security Camera Mounts Smart Home Digital Canvas Smart Doorbells & Locks Smart Lighting Smart Plugs Smart Speakers & Displays Smart Switches Smart Thermostats & Climate Computer Systems & Tablets Laptops Desktops Ready To Go Systems Tablets Servers Promotions * Weekly Specials * Dream Build * Clearance Sale * Products On Sale * Trending Offers * Bundle and Save! * Contests * Rebates & Promotions * Subscribe Newsletter SIGN UP FOR OUR NEWSLETTER BE THE FIRST TO KNOW ABOUT OUR BEST DEALS! Receive the latest updates from Canada Computers and be the first to take advantage of special promotions and events. Email Subscribe DEALS * New arrivals * Bundle & Save * Open Box Products * Clearance Services For Business For Business PROVIDING SOLUTIONS Providing Canada with business solutions for over 25 years. Learn More Apply for Corporate Account BUSINESS PRODUCTS Business Laptops Business Desktops Servers Storage Networking Printer & Scanner Security POS Solutions Software Digital Signage SUPPORT Leasing Calculator Leasing Application Form Request a Quote WHAT ARE YOU WAITING FOR? Give us a call Toll-Free 1.855.940.2400 Tel: 905.780.2632 Visit us in-store Email corporate@canadacomputers.com orderdesk@canadacomputers.com CC Rewards Store Locator * Français -------------------------------------------------------------------------------- * Shop By Brands * Shop Products * SHOP BY BRAND * DEALS * Promotions * Services * For Business -------------------------------------------------------------------------------- * CC Rewards * Contact Us * Store Locator * Contests © 2024, Canada Computers & Electronics, Head Office - 75 West Wilmot Street, Richmond Hill, ON L4B 0B7 * Shop By Category * Cables & Adapters Cell Phones & Accessories Notebooks, Tablets & Accessories Desktop Computers & Servers PC & Server Components Computer Peripherals Software Home Electronics Cameras and Drones Video Games & Toys Home Security & Smart Home See All Categories CABLES & ADAPTERS Power Cables & Adapters Data Cables & Adapters Lightning / USB Cables Adapters Tools & Testers Cable Management Wall Plates & Keystones HDMI Cables & Adapters DisplayPort / Mini DisplayPort Cables & Adapters Networking Cables & Adapters Networking Installation Accessories Audio Cables & Adapters Pro Audio Cables & Plugs Video Cables & Adapters Audio Video Distribution CELL PHONES & ACCESSORIES Cell Phones Smartphones Cell Phone Accessories Cell Phone Cases Screen Protectors Cell Phone Cables Cell Phone Chargers Power Banks Cell Phone Mounts & Holders Cell Phone Photography Accessories Selfie Sticks LAPTOPS, TABLETS & ACCESSORIES Laptops / Tablets Gaming Laptops Consumer Laptops Business Laptops Chromebooks Tablets Tablet Accessories Tablet Keyboards Tablet Protection Cases Tablet Screen Protectors Tablet Stylus Pen Laptop Accessories Laptop Bags Laptop Batteries Laptop Chargers Laptop Cooling Laptop Docking Stations Laptop Privacy Screens Laptop Stands & Risers USB Hubs Laptop Bags Messenger Bags Backpacks Sleeves Briefcase DESKTOP COMPUTERS & SERVERS Desktop Computers Armoury Gaming Desktops Gaming Desktop PC Consumer Desktops & Mini PCs Business Desktops & Mini PCs All-In-One Desktop PC Barebones Mini PCs Servers & Server Components Server & Workstation Systems Server Processors Server Motherboards Server Memory Server Graphics Cards Server Hard Drives Server SSDs Server Chassis Server Cooling Server Racks/Cabinets Server Power Supplies Server Barebones Server Software Server Controller Cards Server NAS Server UPS / PDU PC & SERVER COMPONENTS CPU Motherboards Memory Graphic Cards Sound Cards SSDs Hard Drives Computer Cases & Accessories Power Supplies PC Cooling & Fans Servers & Server Components CD/DVD/Blu-Ray Drives Add-On Controller Cards Hard Drive Enclosures COMPUTER PERIPHERALS Monitors Wi-Fi And Networking Network Attached Storage (NAS) External Hard Drives & SSD Memory Cards Flash Drives Keyboards & Mice PC Headsets PC Microphone PC Speaker KVM Switch WebCam Drawing Tablet Streaming & Video Capture Devices Printers Ink Cartridges Toner Cartridges Filaments Paper & Photo Paper Scanners Chair & Desk Batteries UPS/Power Backup Surge Protectors/ Extension Cords SOFTWARE Desktop Operating System Business & Home Office Antivirus & Security HOME ELECTRONICS Televisions TV Streaming Home Theatres Home Appliances Small Kitchen Appliances Dash Cameras Cleaning Supplies Pro Audio Wireless Speakers Headphones Health & Wellness Lighting Personal Care Fitness & Wearables Projectors Projector Accessories CAMERAS AND DRONES Cameras Digital Cameras Instant Cameras & Film PTZ Cameras Sports & Action Camcorders Drones Consumer Drones FPV Drones Professional Drones Enterprise Drones Drone Accessories Drone Batteries & Chargers Propeller Replacement Parts Camera Accessories Flashes Lenses Camera Bags & Cases Camera Batteries & Chargers Camera Selfie sticks Gimbal Stabilizer Tripods & Supports Studio Lighting Studio Light Box Auto Tracking Mounts Camera Microphones VIDEO GAMES & TOYS Video Gaming PlayStation Xbox Nintendo Gaming Virtual Reality Games Arcade Machine Video Game Accessories Game Controllers & Remote Controls Flight Simulator Racing Simulator Console Headsets Charging Stands & Batteries Carrying Cases & Protective Covers Toys & Education Collectibles Jigsaw Puzzle RC Toys & Vehicles STEM and Educational Toys Ride-On Toys HOME SECURITY & SMART HOME Home Security Security Cameras Wire-Free Security Cameras Security Camera Systems Digital & Network Video Recorder Power Supplies Alarms Systems & Sensors Home Security Accessories Brackets and Housing Cables Connectors Security Camera Mounts Smart Home Digital Canvas Smart Doorbells & Locks Smart Lighting Smart Plugs Smart Speakers & Displays Smart Switches Smart Thermostats & Climate Smart Home Kits & Bundles Smart Hubs and Remotes * DEALS New arrivals Bundle & Save Open Box Products Clearance 1. Home 2. Privacy Policy Customer Inquiries × * Required field Full Name*: Email Address*: Telephone No* Call Back : Yes, please call me back. Call Back Date*: Call Back Time*: Select a Time 9:00am - 12:00pm EST 12:00am - 3:00pm EST 3:00am - 6:00pm EST Location: Online Store Web Order ID: Category*: Select a CategoryCC Rewards - General InquiriesCC Rewards - Get Missing PointsRepair / RMARefund / ReturnsOrder StatusCancel OrderPricing & Price ProtectionMail-In-Rebate (MIR)Store / EmployeePolicyTech SupportOthersOrder LostItem Missing Invoice No: Message* PRIVACY POLICY Canada Computers Inc. and our affiliates and subsidiaries (“we”, “us”, “our”) welcome all visitors to and users of (“you”), our website located at www.canadacomputers.com (the “Site”). We are committed to ensuring the privacy and protection of all our customers. This policy was developed with this goal in mind and outlines the guidelines according to which we collect, maintain and protect personal information, and the use and disclosure of such personal information. Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. This policy applies to information we collect, use, or disclose about you on this Site, and in email, text and other electronic messages between you and us. This policy describes the various types of information we may collect from you or that you may provide when you visit the Site, or via such other email, texts and electronic messages. The Site may include links to third party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third party website or engage a third party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third party websites, and we encourage you to read the privacy policy of every website you visit. Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Site after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. INFORMATION WE COLLECT FROM YOU We collect and use several types of information from and about you, including: * Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, fax number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information, and any other identifier we may use to contact you ("personal information").Please note that we provide an opportunity for any user to unsubscribe from our electronic messages or opt-out of contact for marketing or purposes on an ongoing basis by accessing our Site, using the unsubscribe mechanism at the bottom of our e-mails, or e-mailing to privacy@canadacomputers.com. * Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Site feature. * Technical information, including information about your device, browser and internet connection and usage. * Non-personal details about your Site interactions, including clickstream to, through and from our Site, or your time zone. HOW WE COLLECT INFORMATION FROM YOU We use different methods to collect your information, including through: * Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, e-mail, or otherwise. * User contributions, You may also provide information for us to publish or display on public Site areas or transmit to other Site users or third parties. * Automated technologies or interactions, as you navigate through our Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and/or other tracking technologies. A: Information you provide to us, The information we collect directly from you on or through our Site may include: * Information that you provide by filling in forms on our Site (including at the time of creating an account to use our Site, purchasing products and tracking orders, and posting material). We may also ask you for information when you participate in our CC Rewards program, and when you report a problem with our Site. * Records and copies of your correspondence (including e-mail addresses), if you contact us. * Details of transactions you carry out through our Site and of the fulfillment of your orders. You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site or transmitted to other users of the Site or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions. B: Information we collect through cookies and other automatic data collection technologies. , As you navigate through and interact with our Site, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: * Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site. * Information about your computer and internet connection, including your IP address, operating system, and browser type. We generally use cookies and similar technologies to recognize you when you visit the Site, make your interactions with the Site faster and more secure, enable certain functionality of our Site and customize your experience. We may also use these technologies to collect information about your online activities over time and across third party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising please consult the Digital Advertising Alliance of Canada Opt-Out Tool, located at https://youradchoices.ca/en/tools, for information on how you can opt out of behavioral tracking on our Site. You can also access this website to learn more about online behavioural advertising and how to stop third party servers/networks or websites from placing cookies on your devices. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns The information we collect automatically is statistical data and may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to: * Estimate our audience size and usage patterns. * Store information about your preferences, allowing us to customize our Site according to your individual interests. * Speed up your searches. * Recognize you when you return to our Site. The technologies we use for this automatic data collection may include: * Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. * Flash cookies.Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings that are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website [http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html] * Web beacons. Pages of our Site or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). If you disable or refuse cookies, please note that some parts of this Site may not be accessible or may not function properly. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org. C: Third party use of cookies and other tracking technologies, Some content or applications on the Site, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by accessing our Site, using the unsubscribe mechanism at the bottom of our e-mails, or e-mailing to privacy@canadacomputers.com. HOW WE USE YOUR INFORMATION TWe use information (including personal information) that we collect about you: * To present our Site and its contents to you. * To provide you with information, products, or services that you request from us (including, without limitation, to coordinate direct shipping from one of our manufacturers or suppliers to you). * To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it (for example, to administer our CC Rewards program). * To provide you with notices about your account. * To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements. * To notify you about changes to our Site or any products or services we offer or provide though it. * To improve our Site, products or services, marketing, or customer relationships and experiences. * To allow you to participate in interactive features, social media, or similar features on our Site. * To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you. * In any other way we may describe when you provide the information. * For any other purpose with your consent. We will not use any information our customers provide for any other commercial purposes, and such information will not be sold, rented, leased or forwarded to any third party other than as described in this policy. We may also use your information to contact you about goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data, adjust your user preferences in your account profile, use the unsubscribe mechanism at the bottom of our e-mails and/or e-mail us at privacy@canadacomputers.com. DISCLOSURE OF YOUR INFORMATION We may disclose personal information that we collect or you provide as described in this policy: * To our subsidiaries and affiliates. * In accordance with applicable law, to a buyer or other successor in the event of a transaction, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers and users is among the assets transferred. * To third parties to market their products or services to you if you have consented to these disclosures. * To contractors/consultants, service providers, and other third parties we use to support our business (including without limitation analytics and search engine providers that assist us with Site improvement and optimization, suppliers, customer service providers, financial institutions, product service depots, warranty providers and delivery service providers) and who are contractually obligated to use personal information only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. * To fulfill the purpose for which you provide it. * For any other purpose disclosed by us when you provide the information. * With your consent. We may also disclose your personal information: * To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law. For example, we may be required to disclose personal information we receive from you (in any form) in connection with any investigation, prevention or the taking of any action regarding suspected or actual illegal activities. * To enforce or apply our terms and conditions, returns & exchanges policy, product warranty, accessible customer service (AODA) policy, other online policies and other agreements, including for billing and collection purposes (e.g. our Tech Care Terms and Conditions). * If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or the rights, property, or safety of our customers, or others. We may disclose aggregated information about our users to advertisers to help them target specific audiences, however we do not disclose data about identifiable individuals. TRANSFERRING YOUR INFORMATION We may disclose personal information that we collect or you provide as described in this policy: We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Site improvement and optimization) and who are contractually obligated to use the personal information only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. We may also transfer your personal information in the event of a merger, acquisition, reorganization or other sale of all or a portion of our assets (which may include the information). We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation. By submitting your personal information or engaging with the Site, you consent to this transfer, storage, or processing. DATA SECURITY The security of your personal information is very important to us. We use reasonable physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, taking into account the risks involved in the processing and the nature of the personal information. We store all information you provide to us behind firewalls on our secure servers. Any payment transactions will be encrypted using SSL technology. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. DATA RETENTION Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. CHILDREN UNDER THE AGE OF 13 Our site is not intended for children under 13 years of age. No one under age 13 may provide any information to the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@canadacomputers.com. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. You can review and change your personal information by visiting the Site and logging into your account. If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an e-mail at privacy@canadacomputers.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at privacy@canadacomputers.com. If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Site users. WITHDRAWING YOUR CONSENT Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@canadacomputers.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision. CHANGES TO OUR PRIVACY POLICY It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Site home page. We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes. -------------------------------------------------------------------------------- CONTACT INFORMATION AND CHALLENGING COMPLIANCE We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at: Director of Operations: Valerie Lin Email: valerie.lin@cc.ca Telephone: (905) 946 9688 Ext. 204 Mail: Canada Computers & Electronics Attention: Valerie Lin, Director of Operations 75 West Wilmot Street, Richmond Hill, Ontario, L4B 0B7 We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above. 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