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support.innoventsoftware.com.au Open in urlscan Pro
18.211.93.5  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.innoventsoftware.com.au/
Effective URL: http://support.innoventsoftware.com.au/support/home
Submission: On December 11 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 3 countries across 7 domains to perform 29 HTTP transactions. The main IP is 18.211.93.5, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.innoventsoftware.com.au.
This is the only time support.innoventsoftware.com.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 18.211.93.5 14618 (AMAZON-AES)
7 143.204.99.98 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 65.9.78.6 16509 (AMAZON-02)
1 52.216.176.229 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
4 143.204.90.116 16509 (AMAZON-02)
6 3.227.216.168 14618 (AMAZON-AES)
1 2001:4de0:ac1... 20446 (HIGHWINDS3)
29 10
4    18.211.93.5 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-211-93-5.compute-1.amazonaws.com
support.innoventsoftware.com.au
7    143.204.99.98 (Seattle, United States)

ASN16509 (AMAZON-02, US)
assets9.freshdesk.com
assets5.freshdesk.com
assets2.freshdesk.com
1    2a00:1450:4001:801::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
3    65.9.78.6 (Seattle, United States)

ASN16509 (AMAZON-02, US)
assets3.freshdesk.com
assets8.freshdesk.com
1    52.216.176.229 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
4    2a00:1450:4001:825::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
4    143.204.90.116 (Seattle, United States)

ASN16509 (AMAZON-02, US)
cdn.freshbots.ai
6    3.227.216.168 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
www.freshbots.ai
1    2001:4de0:ac19::1:b:1b (Netherlands)

ASN20446 (HIGHWINDS3, US)
maxcdn.bootstrapcdn.com
Domain Requested by
6 www.freshbots.ai cdn.freshbots.ai
4 cdn.freshbots.ai support.innoventsoftware.com.au
cdn.freshbots.ai
4 fonts.gstatic.com fonts.googleapis.com
4 support.innoventsoftware.com.au 2 redirects support.innoventsoftware.com.au
3 assets2.freshdesk.com support.innoventsoftware.com.au
2 assets5.freshdesk.com support.innoventsoftware.com.au
2 assets3.freshdesk.com support.innoventsoftware.com.au
2 assets9.freshdesk.com support.innoventsoftware.com.au
assets9.freshdesk.com
1 maxcdn.bootstrapcdn.com cdn.freshbots.ai
1 assets8.freshdesk.com support.innoventsoftware.com.au
1 s3.amazonaws.com support.innoventsoftware.com.au
1 fonts.googleapis.com support.innoventsoftware.com.au
29 12

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon		 2020-06-25 -
2021-07-25		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2020-11-10 -
2021-02-02		 3 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2020-11-10 -
2021-02-02		 3 months crt.sh
*.freshbots.ai
Amazon		 2020-01-21 -
2021-02-21		 a year crt.sh
*.bootstrapcdn.com
Sectigo RSA Domain Validation Secure Server CA		 2020-09-22 -
2021-10-12		 a year crt.sh

This page contains 1 frames:

Primary Page: http://support.innoventsoftware.com.au/support/home
Frame ID: CEEDCE9294814C6A793A742F3E17B0F8
Requests: 27 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://support.innoventsoftware.com.au/ HTTP 302
    http://support.innoventsoftware.com.au/ HTTP 302
    http://support.innoventsoftware.com.au/support/home Page URL

Page Statistics

29
Requests

93 %
HTTPS

33 %
IPv6

7
Domains

12
Subdomains

10
IPs

3
Countries

796 kB
Transfer

2336 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.innoventsoftware.com.au/ HTTP 302
    http://support.innoventsoftware.com.au/ HTTP 302
    http://support.innoventsoftware.com.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

29 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set home
support.innoventsoftware.com.au/support/
Redirect Chain
  • https://support.innoventsoftware.com.au/
  • http://support.innoventsoftware.com.au/
  • http://support.innoventsoftware.com.au/support/home
30 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://support.innoventsoftware.com.au/support/home
Protocol
HTTP/1.1
Server
18.211.93.5 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-211-93-5.compute-1.amazonaws.com
Software
fwe /
Resource Hash
eab141810ac9c44f22c18af082214509a99bb55268dbebc1ad2171eb5bed90fe
Security Headers
Name Value
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Host
support.innoventsoftware.com.au
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 11 Dec 2020 19:56:03 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
X-Ratelimit-Limit
300
X-Ratelimit-Reset
111220195703
X-Ratelimit-Remaining
299 199
X-Request-Id
b2aa6e76-dd90-4309-ab33-ab9afa6aa1fb
Etag
W/"98d2e568ef597e1f4e3a57a6830c82d8"
X-Rack-Cache
miss
Cache-Control
max-age=0, private, must-revalidate
Strict-Transport-Security
max-age=0;
X-Xss-Protection
1; mode=block
X-Ua-Compatible
IE=Edge,chrome=1
X-Content-Type-Options
nosniff
Set-Cookie
_x_w=1; path=/; HttpOnly
Content-Encoding
gzip
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Total
200
X-Ratelimit-Used-Currentrequest
1
X-Envoy-Upstream-Service-Time
51
X-Trace-Id
00-c81c599438657873ec4ffb6ca0d91adc-09645c347ea8896e-00
Server
fwe

Redirect headers

Date
Fri, 11 Dec 2020 19:56:03 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
X-Rack-Cache
miss
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Strict-Transport-Security
max-age=0;
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
edebee24-d412-49a3-9cd9-33591e56829f
Location
http://support.innoventsoftware.com.au/support/home
X-Ua-Compatible
IE=Edge,chrome=1
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
Set-Cookie
_x_w=1; path=/; HttpOnly
X-Envoy-Upstream-Service-Time
32
X-Trace-Id
00-d7e108a2df3fd39df226d4faa69bdb64-b3a657242738c0e3-00
Server
fwe
portal_utils-8c7721b1c45567fae56d7cc074016c51.css
assets9.freshdesk.com/assets/cdn/ 		305 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets9.freshdesk.com/assets/cdn/portal_utils-8c7721b1c45567fae56d7cc074016c51.css
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.99.98 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
daba89fd24131e0d641dfd7cf48404b9a69e5bd578cac25e9a742727e7298af3

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 25 Nov 2020 08:59:51 GMT
content-encoding
gzip
age
1421773
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82450
last-modified
Sun, 04 Oct 2020 14:02:12 GMT
server
AmazonS3
etag
"a20ea506274f7ebf03c7d65a277185da"
x-amz-version-id
Kmn7qFW2F7Zl46P7f0aGgXkqYrsNlM.H
via
1.1 0d37b2e69745cd9f0c5457fbf1a83129.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
cwL1P4I72aj0lQaQLfFc3U5KKnvhArisQoZTCcEPxQWbzbnflZZqmQ==
expires
Mon, 04 Oct 2021 20:02:11 GMT
theme.css
support.innoventsoftware.com.au/support/ 		77 KB
28 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://support.innoventsoftware.com.au/support/theme.css?v=1&d=1525730412
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
HTTP/1.1
Server
18.211.93.5 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-211-93-5.compute-1.amazonaws.com
Software
fwe /
Resource Hash
088b327cd5f12ea36c5dd2b772562a73b15256b734d7942be8ffa78420dbab2b
Security Headers
Name Value
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 11 Dec 2020 19:56:03 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Age
0
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
54
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
3d9d2c1d-8839-4ebe-beaa-d00b84d4fa59
X-Ua-Compatible
IE=Edge,chrome=1
X-Trace-Id
00-70fb8eb4ec4971c290cee09aa9175186-8c6586f6b49580a0-00
X-Content-Digest
4cbac0659963615ae40449b44cce3cee348f7200
Server
fwe
Etag
W/"58541211425720616ca927e435335d64"
Strict-Transport-Security
max-age=0;
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=315576000, public
X-Rack-Cache
miss, ignore, store
css
fonts.googleapis.com/ 		19 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto:regular,italic,500,700,700italic|Roboto+Condensed:regular,italic,700,700italic
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
844e296bd2e9f5831edc731d1181e64640e0f96634b64e2db9654052f1c5a34e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 11 Dec 2020 19:56:03 GMT
server
ESF
date
Fri, 11 Dec 2020 19:56:03 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 11 Dec 2020 19:56:03 GMT
portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
assets3.freshdesk.com/assets/cdn/ 		223 KB
71 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshdesk.com/assets/cdn/portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.78.6 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7bef5033690dd4d897006fa1a9cbb66f5e0b838576d0fd98e176750fe08766d1

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 10 Dec 2020 22:53:56 GMT
content-encoding
gzip
age
75728
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
72475
last-modified
Sun, 04 Oct 2020 14:02:12 GMT
server
AmazonS3
etag
"2cfdd684ceafd62ffa6daa762cb03627"
x-amz-version-id
XLFhVyhDwGyPFZrwf4tk.oUatsSm14Ct
via
1.1 8e380527758859f940c2c93ed9fbd5d8.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS1-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
IEd5pH7fBu6MoMhtL5GozvK2V6OcMGZ55usCThZ5J2zNe2nkYHYoCg==
expires
Mon, 04 Oct 2021 20:02:11 GMT
prism-80e4d95aacbc9a1334d06f22a224e8b1.js
assets5.freshdesk.com/assets/cdn/ 		27 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshdesk.com/assets/cdn/prism-80e4d95aacbc9a1334d06f22a224e8b1.js
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.99.98 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
609cff608f1375294d79ef3f087b02e87295b28464c26a86902532ad32d12e24

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 05 Oct 2020 05:42:29 GMT
content-encoding
gzip
age
5840015
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
10398
last-modified
Sun, 04 Oct 2020 14:02:12 GMT
server
AmazonS3
etag
"5f07975079b4a896273fb708b9f302c4"
x-amz-version-id
BU3Ug7M6LyGfBQEHO2nW3fJQV0tc57wp
via
1.1 0d37b2e69745cd9f0c5457fbf1a83129.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
t0jxtZwpSKgwrK0PmvHcXlFrzR-SG1P3yhydY21bMzL6DBeyMColog==
expires
Mon, 04 Oct 2021 20:02:11 GMT
8DGck6bAkYpltwkunZAUeOcB0y5ap0O9VQ.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/291616/logo/ 		8 KB
8 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/291616/logo/8DGck6bAkYpltwkunZAUeOcB0y5ap0O9VQ.png
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.176.229 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
4e6bee9bd8a5341faa6f5b78d54bf9ccbb940b13ea68dbce22a9e81f360ae83f

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Fri, 11 Dec 2020 19:56:05 GMT
Last-Modified
Tue, 01 May 2018 21:00:12 GMT
Server
AmazonS3
x-amz-request-id
35C97B4C7325D7F8
ETag
"9899aa74ecbbd4da4c3472a72c759ed9"
x-amz-version-id
pBbkXYe2UoPHP6PsvlpKKaUZjhDuL47D
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
8053
x-amz-id-2
9Ul1C6zabD9MALgpX2XjurL6dKzZad45ELrrRklu1o7R5VTgqAhEosyXT8ucYT3Lj979KCk7ajc=
portal_bottom-6c8216f120142c218f5a8d3d3570483a.js
assets5.freshdesk.com/assets/cdn/ 		631 KB
150 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshdesk.com/assets/cdn/portal_bottom-6c8216f120142c218f5a8d3d3570483a.js
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.99.98 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
fc010b0e6c6299045649c5606b89af31a087570719a189425c7bac03cd76ffe3

Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 12 Nov 2020 04:26:34 GMT
content-encoding
gzip
age
2561370
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
152592
last-modified
Wed, 11 Nov 2020 14:13:29 GMT
server
AmazonS3
etag
"180349ba52def4a07cf3a3a8f24788ab"
x-amz-version-id
plgYQ_wVnksrZsvEtUi9f.89rF9M49nx
via
1.1 0d37b2e69745cd9f0c5457fbf1a83129.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
TPN5yBimyterAbu_1hiCJ4rThxLrGB-6Sm-I8c2stzPGdVMiMUnUZA==
expires
Thu, 11 Nov 2021 20:13:28 GMT
redactor-be092646867afb43e30d1067ab79c9a7.js
assets2.freshdesk.com/assets/cdn/ 		100 KB
27 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets2.freshdesk.com/assets/cdn/redactor-be092646867afb43e30d1067ab79c9a7.js
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
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x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
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content-type
text/css
via
1.1 ad46d498157a92ab1076f74db460670d.cloudfront.net (CloudFront)
cache-control
public,max-age=259200
date
Wed, 09 Dec 2020 10:29:24 GMT
x-amz-cf-pop
FRA50-C1
x-amz-cf-id
L0gkPPuFbDJd59y-Q55YB6YtOM659nqf6uNPIUMF6GseLEO2PWwsvA==
/
www.freshbots.ai/customer/v3/submit/initCustomer/ 		11 KB
3 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/customer/v3/submit/initCustomer/
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash
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Request headers

clntHsh
null
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2dbc8978bbc811e8be340e54b65371b8
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72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn
null
Content-Type
application/json; charset=UTF-8
Accept
application/json
X-TimezoneOffset
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
chnlSnId
null

Response headers

date
Fri, 11 Dec 2020 19:56:04 GMT
content-encoding
gzip
server
envoy
vary
accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
130
request-id
[R:47-1607716564853]
content-type
application/json;charset=UTF-8
/
www.freshbots.ai/customer/v3/submit/initCustomer/ 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/customer/v3/submit/initCustomer/
Protocol
H2
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
chnlsnid,clnthsh,content-type,external-client-id,product-id,sn,x-timezoneoffset
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Sec-Fetch-Mode
cors

Response headers

date
Fri, 11 Dec 2020 19:56:04 GMT
content-length
0
request-id
[R:9978-1607716564710]
vary
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access-control-allow-headers
chnlsnid, clnthsh, content-type, external-client-id, product-id, sn, x-timezoneoffset
x-envoy-upstream-service-time
0
server
envoy
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Protocol
H2
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
chnlsnid,clnthsh,content-type,external-client-id,product-id,sn,x-timezoneoffset
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Fri, 11 Dec 2020 19:56:05 GMT
content-length
0
request-id
[R:35-1607716565162]
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
access-control-allow-origin
*
access-control-allow-methods
GET,POST,OPTIONS
access-control-allow-headers
chnlsnid, clnthsh, content-type, external-client-id, product-id, sn, x-timezoneoffset
x-envoy-upstream-service-time
0
server
envoy
chat_logo.svg
cdn.freshbots.ai/assets/imgs/g3_icons/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cdn.freshbots.ai/assets/imgs/g3_icons/chat_logo.svg
Requested by
Host: support.innoventsoftware.com.au
URL: http://support.innoventsoftware.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.90.116 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id
r5mSIRZvbVsVoG9iIbjIiQUGljf9qg4L
content-encoding
gzip
etag
"3021a8d38474f54e7c9920457b776a0d"
last-modified
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server
AmazonS3
age
243799
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
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content-type
image/svg+xml
via
1.1 ad46d498157a92ab1076f74db460670d.cloudfront.net (CloudFront)
cache-control
public,max-age=259200
date
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x-amz-cf-pop
FRA50-C1
x-amz-cf-id
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fontawesome-webfont.woff2
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/ 		75 KB
76 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/css/combined.min.css?v=0.26
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:1b , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
/
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Origin
http://support.innoventsoftware.com.au
Referer
https://cdn.freshbots.ai/assets/share/css/combined.min.css?v=0.26
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Fri, 11 Dec 2020 19:56:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 12 Dec 2018 18:36:18 GMT
etag
"1544639778"
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HIT
content-type
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*
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public, max-age=31536000
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bytes
timing-allow-origin
*
content-length
77171
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		2 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash
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Request headers

clntHsh
null
External-Client-Id
2dbc8978bbc811e8be340e54b65371b8
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72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn
null
Content-Type
application/json; charset=UTF-8
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application/json
X-TimezoneOffset
60
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http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
chnlSnId
-1438898857

Response headers

date
Fri, 11 Dec 2020 19:56:05 GMT
content-encoding
gzip
server
envoy
vary
accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
302
request-id
[R:31-1607716565297]
content-type
application/json;charset=UTF-8
ping.mp3
cdn.freshbots.ai/assets/share/audio/ 		63 KB
63 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://cdn.freshbots.ai/assets/share/audio/ping.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.90.116 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
http://support.innoventsoftware.com.au/support/home
Accept-Encoding
identity;q=1, *;q=0
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range
bytes=0-

Response headers

date
Wed, 09 Dec 2020 14:17:46 GMT
via
1.1 ad46d498157a92ab1076f74db460670d.cloudfront.net (CloudFront)
age
193100
x-amz-server-side-encryption
AES256
x-cache
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Content-Range
bytes 0-64196/64197
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64197
last-modified
Thu, 26 Nov 2020 12:48:18 GMT
server
AmazonS3
etag
"f05c408493145a190a94b65b610bc0e2"
x-amz-version-id
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cache-control
public,max-age=259200
x-amz-cf-pop
FRA50-C1
accept-ranges
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x-amz-cf-id
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groupRsync
www.freshbots.ai/ticket/v3/ 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=fcd4bb1de942f2f3f2b5e8c70ec8db26a060b551&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=http%3A%2F%2Fsupport.innoventsoftware.com.au%2Fsupport%2Fhome&tcktMsgHsh=b6a5352c31882ca4aa35f93c55059c0df89f38cf&cntMsgToRtrv=9&ordrBy=desc
Protocol
H2
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
GET
Access-Control-Request-Headers
chnlsnid,clnthsh,external-client-id,product-id,sn,x-timezoneoffset
Origin
http://support.innoventsoftware.com.au
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Fri, 11 Dec 2020 19:56:05 GMT
content-length
0
request-id
[R:7138-1607716565826]
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
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*
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GET,POST,OPTIONS
access-control-allow-headers
chnlsnid, clnthsh, external-client-id, product-id, sn, x-timezoneoffset
x-envoy-upstream-service-time
1
server
envoy
groupRsync
www.freshbots.ai/ticket/v3/ 		199 B
448 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=fcd4bb1de942f2f3f2b5e8c70ec8db26a060b551&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=http%3A%2F%2Fsupport.innoventsoftware.com.au%2Fsupport%2Fhome&tcktMsgHsh=b6a5352c31882ca4aa35f93c55059c0df89f38cf&cntMsgToRtrv=9&ordrBy=desc
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
envoy /
Resource Hash
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Request headers

clntHsh
null
External-Client-Id
2dbc8978bbc811e8be340e54b65371b8
Product-Id
72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn
null
Accept
application/json
X-TimezoneOffset
60
Referer
http://support.innoventsoftware.com.au/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
chnlSnId
-1438898857

Response headers

date
Fri, 11 Dec 2020 19:56:05 GMT
server
envoy
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
16
request-id
[R:54-1607716565965]
content-type
application/json;charset=UTF-8
content-length
199

Verdicts & Comments Add Verdict or Comment

109 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| trustedTypes boolean| crossOriginIsolated function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width object| I18n object| jQuery183031364084443687257 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha undefined| amdOriginal function| momentNoConflict function| joeMoment object| Freshbots undefined| Handlebars undefined| io function| PUBSUBio function| RTS function| RTSChannel function| Pusher function| Sifter object| MicroPlugin function| Selectize

1 Cookies

Domain/Path Name / Value
support.innoventsoftware.com.au/ Name: joe-chnlcustid
Value: -356466218

1 Console Messages

Source Level URL
Text
console-api log URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js(Line 809)
Message:
client-id :2dbc8978bbc811e8be340e54b65371b8 product-id :72739a6abc259fc06bd3aae6d959178cf1ee37c7

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
cdn.freshbots.ai
fonts.googleapis.com
fonts.gstatic.com
maxcdn.bootstrapcdn.com
s3.amazonaws.com
support.innoventsoftware.com.au
www.freshbots.ai
143.204.90.116
143.204.99.98
18.211.93.5
2001:4de0:ac19::1:b:1b
2a00:1450:4001:801::200a
2a00:1450:4001:825::2003
3.227.216.168
52.216.176.229
65.9.78.6
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