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Form analysis
3 forms found in the DOM

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Text Content

Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns
Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns

1.6M +
1-866-610-8482
FREE SHIPPING on all orders99-DAY RETURNSFREE RESIZINGONE-YEAR WARRANTY


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Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns
Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns

1.6M +
1-866-610-8482
FREE SHIPPING on all orders99-DAY RETURNSFREE RESIZINGONE-YEAR WARRANTY


Hello,

Dashboard
My Orders
VIP Rewards
My Referrals
My Information

Sign out





US


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Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns
Black Friday Is Here! Up To 70% Off Retail
Free Shipping On All Orders | 99-Day Returns

To ensure our customers have the best virtual shopping experience possible,
Jewlr.com uses Javascript. Please enable Javascript on your browser to continue
shopping. For further information or assistance, please call 1-866-610-8482 or
email help@jewlr.com

Home / Return Policy


RETURN POLICY

COVID-19

At Jewlr, we are committed to the health and safety of our staff and community.
In order to play our part in reducing the spread of COVID-19 and keep our
employees & their families safe, we have temporarily reduced our order capacity
as our staff work from home. As a result, returns may take longer than usual to
process. If you need to return an item, please contact help@jewlr.com for
assistance.

EASY HASSLE-FREE 99-DAY RETURN POLICY

We want you to feel comfortable and confident when shopping at Jewlr. That is
why we offer an easy, hassle-free 99 day return policy. If you are not
completely satisfied with your purchase you may return it for a full refund
(minus any shipping and/or gift packaging charges, if any) within 99 days of the
original shipping date.

 * Any item purchased from Jewlr can be returned, including engraved items!
 * The item must be returned in a new and unworn condition.
 * The item being returned must have the jewelry tag attached
 * Items which have been resized, updated and/or repaired do not qualify.
 * You will be responsible for the return shipping cost

FREE RESIZING

We have extended our FREE ring resizing period until January 15, 2021, for all
orders placed after October 15, 2020.

We offer one FREE resizing within two full sizes of your ring, including
engraved items. Please note there may be an additional charge for re-engraving,
and you will be responsible for any related shipping costs. If you require a
resizing of more than two full sizes, or you are beyond the free resizing
period, we would still be happy to complete your resizing for a reasonable fee.

To have a ring resized, please follow the link to our Request Resizing Form.

RETURN PROCESS

To request a return, please fill out our Request Return Form. One of our
customer service reps will follow up with you via email with instructions and
return forms as well as an optional shipping label (shipping label available for
US customers only) for a nominal charge (the cost of the label will be deducted
from your refund). If you require assistance, please email us at help@jewlr.com

Upon receipt of your return, all items are inspected for signs of wear or damage
prior to issuance of any refunds, replacements or credits. New and unworn
condition means that there are no scratches, marks, or blemishes on the items.
Additionally, items modified or re-sized by another jeweler are also not
considered new. Upon acceptance of your return, a refund will be issued to the
original form of payment. Any promotional gifts must also be returned with your
returned item.

JEWELRY TAGS

The item being returned must have the jewelry tag still attached to the item. Do
not remove this tag until you are certain you want to keep your item. The tag
does not need to be removed for ring sizing purposes. The thread is extremely
thin and will not impact how the ring fits.


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